Provides a second phone and email ticket creation screen, each with their own SysConfig settings.
- provides second phone ticket screen
- provides second email ticket screen
- OTRS 6
Via SysConfig just like for the normal phone and email tickets.
- Admin -> SysConfig -> Znuny4OTRS-SecondTicketCreateScreen -> Frontend => Agent => View => TicketPhoneNewSecond
- Admin -> SysConfig -> Znuny4OTRS-SecondTicketCreateScreen -> Frontend => Agent => View => TicketEmailNewSecond
Download the latest version.
For this extension and for OTRS in general visit https://www.znuny.com. Looking forward to hear from you!
Your Znuny Team!