Provide a second phone and email ticket create screen with own config settings.
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Latest commit 1ca9b68 Jun 5, 2018

README.md

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Znuny4OTRS-SecondTicketCreateScreen

Provides a second phone and email ticket create screen with their own SysConfig settings.

Feature List

  • provide second phone ticket screen
  • provide second email ticket screen

Prerequisites

  • Znuny4OTRS-Repo

  • OTRS 6

Installation

Download the package and install it via admin interface -> package manager or use Znuny4OTRS-Repo.

Configuration

Via SysConfig just like for the normal phone and email tickets.

  • Admin -> SysConfig -> Ticket -> Frontend::Agent::Ticket::ViewPhoneNewSecond
  • Admin -> SysConfig -> Ticket -> Frontend::Agent::Ticket::ViewEmailNewSecond

Download

For download see http://znuny.com/en/#!/addons

Commercial Support

For this extension and for OTRS in general visit http://znuny.com. Looking forward to hear from you!

Enjoy!

Your Znuny Team!

http://znuny.com