This feature shows you the ticket unlock time in ticket zoom view.
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Znuny4OTRS-ShowTicketUnlockTime.sopm

README.md

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Znuny4OTRS-ShowTicketUnlockTime

This feature shows the ticket unlock time in ticket zoom view.

Feature List

The unlock time is only shown if:

  • Ticket is locked.
  • Lock timeout needs to be configured for the queue.

Configuration

No configuration needed.

Installation

Download the package and install it via admin interface -> package manager.

Prerequisites

  • OTRS 6.0

Download

For download see http://znuny.com/#!/znuny4otrs

Commercial Support

For this extension and for OTRS in general visit http://znuny.com. Looking forward to hear from you!

Enjoy!

Your Znuny Team!

http://znuny.com