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(Bug): Natron crashes on startup #948

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6 of 10 tasks
solarite1797 opened this issue Feb 21, 2024 · 8 comments
Open
6 of 10 tasks

(Bug): Natron crashes on startup #948

solarite1797 opened this issue Feb 21, 2024 · 8 comments
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type:bug Something isn't working

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@solarite1797
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solarite1797 commented Feb 21, 2024

Make sure to follow our issue report guidelines

  • I'm using the latest version of Natron (not required but recommended)
  • I've restarted Natron and the issue persists
  • I've run Natron via the command line and the issue persists
  • I've followed the contributing guidelines to the best of my understanding
  • My issue is not on the issue tracker or in a pull request already (go search for it and dig around a little bit!)
  • This bug is reproducible

Natron version

Natron 2.5.0

Operating system

Windows 11 22H2

System specs

RAM: 8 GB (7.3 GB usable)
CPU: AMD Ryzen 5 5600H with Radeon Graphics, 3.30 GHz
GPU: NVIDIA GeForce GTX 1650

Did you install Natron using the official installer?

  • Yes, I used the official installer
  • No, I installed from a binary archive
  • No, I compiled Natron from sources
  • No, I installed Natron via another method

Custom installation path

No response

What were you trying to do?

Just open natron and maybe create a new composition

What did you expect to happen? What happened instead?

No window opens, nothing happens when i open natron

Step-by-step reproduction instructions

  1. Start natron (from shortcut, or from installation path)
  2. Nothing happens

Additional details

No response

@solarite1797 solarite1797 added the type:bug Something isn't working label Feb 21, 2024
@solarite1797
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no idea how to make a bug report

@solarite1797
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image
image

@rodlie
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rodlie commented Feb 21, 2024

Theory: Natron uses your APU (Radeon) and due to known issues with Radeon Natron fails.

In the NVIDIA settings you should be able to select which app/game you want to use the NVIDIA card on, add Natron.

@solarite1797
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image
these are the only settings i have and i have a gtx 1650

@acolwell
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Sorry. I didn't mean to close this yet. I just checked in a change that I believe should fix this for you. I'll post a link to a build you can test with this fix once it is ready.

@acolwell acolwell reopened this Mar 13, 2024
@acolwell
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acolwell commented Mar 13, 2024

@solarite1797 You should be able to test my AMD fixes with last night's build from my nightly builds release page. Please let me know if this works for you. Note, this is NOT an official Natron build, but it can be used to verify if my fix from #949 addresses the crashes you were seeing.

Please give this build a try and let me know if it works out for you.

@solarite1797
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@solarite1797 You should be able to test my AMD fixes with last night's build from my nightly builds release page. Please let me know if this works for you. Note, this is NOT an official Natron build, but it can be used to verify if my fix from #949 addresses the crashes you were seeing.

Please give this build a try and let me know if it works out for you.

not found

@acolwell
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acolwell commented Apr 2, 2024

That's because the older builds get deleted as time passes. You should still be able to use any of the builds on that nightly build release page. At this point they all include the AMD fixes.

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