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Authentication fails #2972

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adhiambovivian opened this issue Feb 1, 2024 · 5 comments
Closed

Authentication fails #2972

adhiambovivian opened this issue Feb 1, 2024 · 5 comments
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@ElinorW
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Area: Authentication priority:p1 High priority but not blocking. Causes major but not critical loss of functionality SLA <=7days. type:bug Something isn't working
Milestone
February-2024

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@adhiambovivian
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adhiambovivian commented Feb 1, 2024 •
edited

When using sample account and trying to login to use GE, the authentication fails and returns an error. Upon retry, the login works.

image

Metrics on scope of affected users:
image
@adhiambovivian adhiambovivian added type:bug Something isn't working priority:p1 High priority but not blocking. Causes major but not critical loss of functionality SLA <=7days. Area: Authentication labels Feb 1, 2024
@adhiambovivian adhiambovivian added this to the February-2024 milestone Feb 1, 2024
@ElinorW
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ElinorW commented Feb 5, 2024

related to #2967

@adhiambovivian
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@ElinorW is this a regressive bug?

@adhiambovivian
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@ElinorW this was fixed with the msal upgrade?

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ElinorW commented May 16, 2024 •
edited

@adhiambovivian Yeah the numbers seem to have dropped... but I'm still monitoring it

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Resolved by upgrading MSAL package

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Area: Authentication priority:p1 High priority but not blocking. Causes major but not critical loss of functionality SLA <=7days. type:bug Something isn't working
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February-2024
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@adhiambovivian @ElinorW