Error: Failed setup, will retry: 'devices'

[Canis-L-Sapien]

The problem

After sucessfully configuring authentication with the Alexa Devices integration, the integration fails to start.

What version of Home Assistant Core has the issue?

core-2025.6.0

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Alexa Devices

Link to integration documentation on our website

https://www.home-assistant.io/integrations/alexa_devices/

Diagnostics information

No response

Example YAML snippet

Anything in the logs that might be useful for us?

Additional information

2025-06-12 16:55:01.431 DEBUG (MainThread) [aioamazondevices] Found previous login data, loading serial number
2025-06-12 16:55:01.431 DEBUG (MainThread) [aioamazondevices] Logging-in for ***@****.*** with stored data
2025-06-12 16:55:01.431 DEBUG (MainThread) [aioamazondevices] Creating HTTP session (aiohttp)
2025-06-12 16:55:01.432 DEBUG (MainThread) [aioamazondevices] GET request: https://alexa.amazon.co.uk/api/devices-v2/device with payload None [json=False]
2025-06-12 16:55:01.581 DEBUG (MainThread) [aioamazondevices] Cookies from headers: {'csrf': '*******'}
2025-06-12 16:55:01.581 DEBUG (MainThread) [aioamazondevices] Response 200 for url https://alexa.amazon.co.uk/api/devices-v2/device with content type: application/json
2025-06-12 16:55:01.583 DEBUG (MainThread) [aioamazondevices] Response URL: https://alexa.amazon.co.uk/api/devices-v2/device
2025-06-12 16:55:01.588 DEBUG (MainThread) [aioamazondevices] Response code: |200|

2025-06-12 16:45:19.395 ERROR (MainThread) [homeassistant.components.alexa_devices] Unexpected error fetching ***@****.*** data
Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 382, in _async_refresh
    self.data = await self._async_update_data()
                ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/alexa_devices/coordinator.py", line 54, in _async_update_data
    return await self.api.get_devices_data()
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.13/site-packages/aioamazondevices/api.py", line 583, in get_devices_data
    devices_node = device[NODE_DEVICES]
                   ~~~~~~^^^^^^^^^^^^^^
KeyError: 'devices'

[home-assistant]

Hey there @chemelli74, mind taking a look at this issue as it has been labeled with an integration (alexa_devices) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of alexa_devices can trigger bot actions by commenting:

• @home-assistant close Closes the issue.
• @home-assistant rename Awesome new title Renames the issue.
• @home-assistant reopen Reopen the issue.
• @home-assistant unassign alexa_devices Removes the current integration label and assignees on the issue, add the integration domain after the command.
• @home-assistant add-label needs-more-information Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue.
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alexa_devices documentation
alexa_devices source
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[chemelli74]

I need more lines in the log to check what's going on.

[Canis-L-Sapien]

The rest of the logs is just additional successful calls to the API. Is there anything specific that would help?

I've attached a file with json response for the devices call which is what seems to be failing.

device_response.log

[Canis-L-Sapien]

This issue has not been resolved after upgrading to 2025.6.2
Logger: homeassistant.components.alexa_devices
Source: helpers/update_coordinator.py:382
integration: Alexa Devices (documentation, issues)
First occurred: 11:33:51 (3 occurrences)
Last logged: 11:35:01

Unexpected error fetching ***@gmail.com data
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 382, in _async_refresh
self.data = await self._async_update_data()
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/alexa_devices/coordinator.py", line 54, in _async_update_data
return await self.api.get_devices_data()
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.13/site-packages/aioamazondevices/api.py", line 726, in get_devices_data
devices_node = device[NODE_DEVICES]
~~~~~~^^^^^^^^^^^^^^
KeyError: 'devices'