[BUG] Model download error

[pkbullock]

Describe the bug
Cannot download the models, getting Model Download Error.

Just updated to the latest Beta Insiders build of Windows
Edition Windows 11 Pro
Version 24H2
Installed on ‎01/‎02/‎2025
OS build 26120.4161
Experience Windows Feature Experience Pack 1000.26100.113.0

To Reproduce
Steps to reproduce the behavior:

1. Go to AI APIs
2. Click on Text recognition
3. Click Request Model
4. See error

Expected behavior
Model is downloaded and the sample works.

Screenshots

Please complete the following information:

• App Version 0.4.2 from the Microsoft Store

[nmetulev]

Thank you for opening this issue. What device are you on, can you share the model? I'm also curious what versions of the models are installed on your machine - can you run this command and share the output?

get-appxpackage *workload* -allusers | select packagefullname, version

[pkbullock]

Hi @nmetulev - I have a Lenovo Slim 7x with Snapdragon(R) X Elite - X1E78100.

PackageFullName	Version
WindowsWorkload.Host.1_0.3.245.0_arm64__8wekyb3d8bbwe	0.3.245.0
WindowsWorkload.ImageSearch.1_0.3.252.0_arm64__8wekyb3d8bbwe	0.3.252.0
WindowsWorkload.ImageTextSearch.1_0.3.252.0_arm64__8wekyb3d8bbwe	0.3.252.0
WindowsWorkload.LocalSkills.1_0.3.252.0_arm64__8wekyb3d8bbwe	0.3.252.0
WindowsWorkload.NamedEntityRecognition.1_0.3.252.0_arm64__8wekyb3d8bbwe	0.3.252.0
WindowsWorkload.PSOnnxRuntime.1_0.3.245.0_arm64__8wekyb3d8bbwe	0.3.245.0
WindowsWorkload.PSTokenizer.1_0.3.245.0_arm64__8wekyb3d8bbwe	0.3.245.0
WindowsWorkload.QueryProcessor.1_0.3.252.0_arm64__8wekyb3d8bbwe	0.3.252.0
WindowsWorkload.ScrRegDetection.1_0.3.252.0_arm64__8wekyb3d8bbwe	0.3.252.0
WindowsWorkload.SemanticText.1_0.3.252.0_arm64__8wekyb3d8bbwe	0.3.252.0
WindowsWorkload.TextRecognition.1_0.3.252.0_arm64__8wekyb3d8bbwe	0.3.252.0
WindowsWorkload.TopicProcessor.1_0.3.252.0_arm64__8wekyb3d8bbwe	0.3.252.0
WindowsWorkload.TestArchSpecific.Qnn.1_10.0.53.0_arm64__8wekyb3d8bbwe	10.0.53.0
WindowsWorkload.TestCommon.1_10.0.53.0_arm64__8wekyb3d8bbwe	10.0.53.0
WindowsWorkload.Manager.1_1.7.804.0_arm64__8wekyb3d8bbwe	1.7.804.0
WindowsWorkload.ImageContentModeration.1_1.2504.709.0_arm64__8wekyb3d8bbwe	1.2504.709.0
WindowsWorkload.ImageContentModeration.Data.1_1.2504.709.0_arm64__8wekyb3d8bbwe	1.2504.709.0
WindowsWorkload.ImageLLMAdapter.Data.1_1.2505.830.0_arm64__8wekyb3d8bbwe	1.2505.830.0
WindowsWorkload.TextContentModeration.Data.1_1.2505.830.0_arm64__8wekyb3d8bbwe	1.2505.830.0
WindowsWorkload.QueryProcessor.Data.1_1.2505.830.0_arm64__8wekyb3d8bbwe	1.2505.830.0
WindowsWorkload.SemanticText.Data.1_1.2505.830.0_arm64__8wekyb3d8bbwe	1.2505.830.0
WindowsWorkload.ImageSearch.Data.3_1.2505.830.0_arm64__8wekyb3d8bbwe	1.2505.830.0
WindowsWorkload.ImageTextSearch.Data.3_1.2505.830.0_arm64__8wekyb3d8bbwe	1.2505.830.0
WindowsWorkload.ImageObjectExtractor.Data.1_1.2505.830.0_arm64__8wekyb3d8bbwe	1.2505.830.0
WindowsWorkload.ImageSegmentation.Data.1_1.2505.830.0_arm64__8wekyb3d8bbwe	1.2505.830.0
WindowsWorkload.Parallax.Data.1_1.2505.830.0_arm64__8wekyb3d8bbwe	1.2505.830.0
WindowsWorkload.Data.ImageProcessing.Qnn.1_1.2505.857.0_arm64__8wekyb3d8bbwe	1.2505.857.0
WindowsWorkload.ImageObjectExtractor.1_1.2505.857.0_arm64__8wekyb3d8bbwe	1.2505.857.0
WindowsWorkload.ImageScaler.Data.1_1.2505.857.0_arm64__8wekyb3d8bbwe	1.2505.857.0
WindowsWorkload.ImageScaler.Qnn.1_1.2505.857.0_arm64__8wekyb3d8bbwe	1.2505.857.0
WindowsWorkload.ImageSegmentation.1_1.2505.857.0_arm64__8wekyb3d8bbwe	1.2505.857.0
WindowsWorkload.PSOnnxRuntime.2.7_1.2505.857.0_arm64__8wekyb3d8bbwe	1.2505.857.0
WindowsWorkload.PSOnnxRuntime.Qnn.2.7_1.2505.857.0_arm64__8wekyb3d8bbwe	1.2505.857.0
WindowsWorkload.Parallax.1_1.2505.857.0_arm64__8wekyb3d8bbwe	1.2505.857.0
WindowsWorkload.Data.ImageTransform.1_1.2505.857.0_arm64__8wekyb3d8bbwe	1.2505.857.0
WindowsWorkload.ImageObjectRemover.1_1.2505.857.0_arm64__8wekyb3d8bbwe	1.2505.857.0
WindowsWorkload.ImageObjectRemover.Data.1_1.2505.857.0_arm64__8wekyb3d8bbwe	1.2505.857.0
WindowsWorkload.Data.PhiSilica.Qnn.1_1.2505.857.0_arm64__8wekyb3d8bbwe	1.2505.857.0
WindowsWorkload.ImageDescription.Qnn.1_1.2505.857.0_arm64__8wekyb3d8bbwe	1.2505.857.0
WindowsWorkload.ImageLLMAdapter.1_1.2505.857.0_arm64__8wekyb3d8bbwe	1.2505.857.0
WindowsWorkload.LanguageModel.Data.1_1.2505.857.0_arm64__8wekyb3d8bbwe	1.2505.857.0
WindowsWorkload.LanguageModel.Qnn.1_1.2505.857.0_arm64__8wekyb3d8bbwe	1.2505.857.0
WindowsWorkload.PSTokenizer.Data.2.7_1.2505.857.0_arm64__8wekyb3d8bbwe	1.2505.857.0
WindowsWorkload.PSTokenizer.Qnn.2.7_1.2505.857.0_arm64__8wekyb3d8bbwe	1.2505.857.0
WindowsWorkload.SettingsModel.Qnn.1_1.2505.857.0_arm64__8wekyb3d8bbwe	1.2505.857.0
WindowsWorkload.TextContentModeration.Qnn.1_1.2505.857.0_arm64__8wekyb3d8bbwe	1.2505.857.0
WindowsWorkload.Data.Analysis.Qnn.1_1.2505.857.0_arm64__8wekyb3d8bbwe	1.2505.857.0
WindowsWorkload.QueryBlockList.1_1.2505.857.0_arm64__8wekyb3d8bbwe	1.2505.857.0
WindowsWorkload.QueryProcessor.Qnn.1_1.2505.857.0_arm64__8wekyb3d8bbwe	1.2505.857.0
WindowsWorkload.SemanticText.Qnn.1_1.2505.857.0_arm64__8wekyb3d8bbwe	1.2505.857.0
WindowsWorkload.Data.ContentExtraction.Qnn.1_1.2505.857.0_arm64__8wekyb3d8bbwe	1.2505.857.0
WindowsWorkload.ScrRegDetection.Data.1_1.2505.857.0_arm64__8wekyb3d8bbwe	1.2505.857.0
WindowsWorkload.ScrRegDetection.Qnn.1_1.2505.857.0_arm64__8wekyb3d8bbwe	1.2505.857.0
WindowsWorkload.TextRecognition.Qnn.1_1.2505.857.0_arm64__8wekyb3d8bbwe	1.2505.857.0
WindowsWorkload.Data.ImageSearch.Qnn.1_1.2505.857.0_arm64__8wekyb3d8bbwe	1.2505.857.0
WindowsWorkload.ImageSearch.Qnn.2_1.2505.857.0_arm64__8wekyb3d8bbwe	1.2505.857.0
WindowsWorkload.ImageSearch.Qnn.3_1.2505.857.0_arm64__8wekyb3d8bbwe	1.2505.857.0
WindowsWorkload.ImageTextSearch.Qnn.2_1.2505.857.0_arm64__8wekyb3d8bbwe	1.2505.857.0
WindowsWorkload.ImageTextSearch.Qnn.3_1.2505.857.0_arm64__8wekyb3d8bbwe	1.2505.857.0

[nmetulev]

Hi @pkbullock, are you still running into this issue?

[pkbullock]

Yeap:

I am using version 0.4.3 (just updated) and updated to Windows 11 Beta (ARM64) Build - 26120.4230

[pkbullock]

I'm guessing that I can only run this on Windows 11 Dev Builds, if Beta isn't working.

[nmetulev]

It's possible, I'll see if I can get my hands on a device with a Beta build to test