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@emptyhammond emptyhammond commented Jun 23, 2025

Description

WIP: Add Latency page to the platform architecture documentation. Images will be swapped out for embedded Metabase reports in due course.

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@emptyhammond emptyhammond changed the title wip! Add latency architecture page [INF-5971] Add latency architecture page Jun 23, 2025
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This is awesome, nice work @emptyhammond .

Initial thoughts are:

  • We shoudl be a bit more punchy in selling ourselves. Hpapy to loop in marketing to help?
  • We have a Performance section in our docs, yet we're not linking to this, and vice versa. Should we consolidate / cross link?


## How latency is measured

Ably employs sophisticated measurement methodologies to accurately capture latency performance across the global platform:
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"Sophisticated" sounds a little like we're punching our chests and hyperbole :)

Perhaps just rigourous?


Message delivery latency measures the time from when a message is published to Ably until it is delivered to a subscriber. This metric focuses on the core messaging performance without including the return path.

![Message Delivery Latency Measurement](../../../../images/content/diagrams/latency-delivery.png)
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P50 is not a well known metric, can we just go with median and p90?

meta_description: "Understand Ably's latency performance metrics and how they ensure consistent, low-latency message delivery across the global platform."
---

Latency is the most critical performance metric for realtime messaging platforms. Ably's architecture is specifically designed to minimize latency and ensure consistent, predictable message delivery times across the global infrastructure.
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I think we need some more confidence here and we can ask marketing to help.

But oin short, I think we need to be bolder.

  1. Our platform is designed to optimise transit latency, we're a realtime system after all,
  2. We consistently deliver the lowest latencies of any pub/sub websockets platform. Latency is not about one off performance, it's about consistency perforamnce.
  3. We realise our competitors make outrageous claims like this too - so we stick with data and are proud of numbers we welcome you to validate.
  4. Our global median latency is 37ms, 3x lower than what the human eye can detect.


## Key latency metrics

Ably measures and optimizes for several critical latency metrics to ensure consistent performance across the platform:
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Let's add a call out here, 37ms global median latency.


### Statistical analysis

Latency data is analyzed across multiple percentiles to ensure comprehensive performance understanding:
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We need to provide some indication of how many measurements zare made


This multi-percentile approach ensures that Ably's latency performance is consistent and predictable across all use cases and load conditions.

## Global infrastructure optimization
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From this point forwards, isn't this dovered in our other performance docs? Shoud this be one doc / multiple?

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