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MKR1500's Ublox SARA modem's firmware is old and it make the product more or less useless #10613

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hjojohan opened this issue Aug 8, 2020 · 1 comment
Open

MKR1500's Ublox SARA modem's firmware is old and it make the product more or less useless #10613

hjojohan opened this issue Aug 8, 2020 · 1 comment
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Component: Firmware Limited to the contents of the firmwares folder in the core packages Type: Bug

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@hjojohan
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hjojohan commented Aug 8, 2020

Hi
Can someone responsible at Arduino make an effort to provide a safe way/instruction how to upgrade MKR1500 UBLOX SARA Modem as it ships with FW version made in 2018. The Ublox Sara FW contains so many bugs that the products is more or less useless. This is a fact and you can read that many users have similar problems in the forum.. Either you ship me new MKR1500 with fresh FW onboard or I think you shall repay me for the bad product you sell, that would be the honest thing to do.

I bought many MKR 1500 for a project and are now stuck with products that is not working properly.
@hjojohan hjojohan changed the title MKR1500's SARA modem's FW is old and make the product more or less useless MKR1500's Ublox SARA modem's firmware is old and make the product more or less useless Aug 8, 2020
@hjojohan hjojohan changed the title MKR1500's Ublox SARA modem's firmware is old and make the product more or less useless MKR1500's Ublox SARA modem's firmware is old and it make the product more or less useless Aug 8, 2020
@facchinm
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Hi @hjojohan ,
https://github.com/arduino/FirmwareUpdater supports updating the Sara R410 firmware.
The firmware is huge so the procedure is quite slow (it can take more than 10 minutes).

@per1234 per1234 added Component: Firmware Limited to the contents of the firmwares folder in the core packages Type: Bug labels Sep 25, 2020
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@hjojohan @per1234 @facchinm