Problem loading page/Network Protocol Error

[ankitpal1029]

Preliminary Checks

• I have read and understood the important section above.
• I have searched existing issues and avoided creating duplicates.
• I am not filing an enhancement request.
• I have checked that this issue cannot be reproduced on Mozilla Firefox.
• I have checked that this issue can be reproduced once I removed all my Mods and Custom CSS.

What happened?

This happens intermittently but when i do a random google search/ put in a site url i get this error saying "Network Protocol Error". I checked my internet and it was working fine (infact i have a youtube video running whilst getting this error)

Expected behavior

google search should've opened up

Actual behavior

got the error mentioned

Steps to reproduce

not sure how to reliably reproduce the issue but happens on searching using cmd+t (either a google search or a specific url)

Screenshots and videos

Version

1.12.10b (Firefox 139.0.1) (aarch64)

What platform are you seeing the problem on?

macOS - aarch64

What component is this issue related to?

Other

Relevant log output if applicable

is there any resource for finding the logs that can help you guys? i would love to provide as much information as possible

[Propheticus]

This could be caused by corrupted data in the site cache.
Worth a try: https://ostechnix.com/how-to-fix-network-protocol-error-on-mozilla-firefox/

[ankitpal1029]

just reloading solved it but it happens randomly for no apparent reason
note: haven't faced it since posting this

[dosubot]

Hi, @ankitpal1029. I'm Dosu, and I'm helping the desktop team manage our backlog. I'm marking this issue as stale.

Issue Summary:

• You experienced intermittent "Network Protocol Error" messages on macOS using Firefox version 139.0.1.
• Propheticus suggested clearing the site cache as a potential solution.
• You mentioned that reloading the page temporarily resolves the issue.
• You have not encountered the problem since posting the issue.

Next Steps:

• Please let us know if this issue is still relevant to the latest version of the desktop repository by commenting here.
• If no updates are provided, the issue will be automatically closed in 7 days.

Thank you for your understanding and contribution!