Description
The problem
Issue were transactions are not being picked up by the Home Assistant integration but are visible in the Yale application on my phone.
Please see the additional information section where I have described the problem in more detail and attached screen shots.
What version of Home Assistant Core has the issue?
Version core-2025.7.1 Installation type Home Assistant OS Development false Supervisor true Docker true Container architecture amd64 User root Virtual environment false Python version 3.13.3 Operating system family Linux Operating system version 6.12.23-haos CPU architecture x86_64 Timezone Europe/London Configuration directory /config
What was the last working version of Home Assistant Core?
No response
What type of installation are you running?
Home Assistant OS
Integration causing the issue
yale
Link to integration documentation on our website
https://www.home-assistant.io/integrations/yale/
Diagnostics information
config_entry-yale-01JYCYNRMJXCH4XHCQKVHDYKM4.json
Example YAML snippet
Anything in the logs that might be useful for us?
Additional information
I am new to the use of the Yale integration - I hope that you can help with this issue.
I have a Yale lock set up on my mums door - she has carers visit twice a day however the integration is missing records in the log compared to the app. Attached is a screen shot from the app showing entry and exit for the 4th and 5th of July plus a screenshot of the logbook from Home Assistant for the same date range (yesterday being the 5th)
You will see that in the app there are two lock activations per day, one in the morning and one in the afternoon but in the integration it seems only one is being picked up.
Initially I had a assumed that maybe Home Assistant would catch up but it seems the transaction are lost.
I notices another ticket where the user is not getting updates until they open the app ( #146850 ) - I tested if this worked for me but no - I opened the app but no updates flowed to Home Assistant.
I don't see anything in the log related to yale.
I don't know if this is an issue on the yale side in pushing a transaction, or on the HA side in picking up any transaction.
I am happy to provide any additional information you may want to help see whats going on
Many thanks