ubuntu 24.04 - Script exited with non-zero exit status: 1.

[Malaw80s]

Description

Hello,

I'm trying to create an image for ubuntu 24.04 but it's keep failing with error below

2025-02-11T19:15:47.6735734Z �[0;32m azure-arm.build_image: More info: https://launchpad.net/~git-core/+archive/ubuntu/ppa�[0m
2025-02-11T19:15:47.6736078Z �[0;32m azure-arm.build_image: Removing repository.�[0m
2025-02-11T19:15:47.6737813Z �[0;32m azure-arm.build_image: Removing entry from /etc/apt/sources.list.d/git-core-ubuntu-ppa-noble.sources�[0m
2025-02-11T19:15:52.8335039Z �[1;31m==> azure-arm.build_image: Script exited with non-zero exit status: 1. Allowed exit codes are: [0]�[0m
2025-02-11T19:15:52.8346312Z �[1;32m==> azure-arm.build_image: Step "StepProvision" failed�[0m
2025-02-11T19:15:52.8346712Z �[1;32m==> azure-arm.build_image: Provisioning step had errors: Running the cleanup provisioner, if present...�[0m
2025-02-11T19:15:52.8346992Z �[1;32m==> azure-arm.build_image:

Platforms affected

• Azure DevOps
• GitHub Actions - Standard Runners
• GitHub Actions - Larger Runners

Runner images affected

• Ubuntu 20.04
• Ubuntu 22.04
• Ubuntu 24.04
• macOS 13
• macOS 13 Arm64
• macOS 14
• macOS 14 Arm64
• macOS 15
• macOS 15 Arm64
• Windows Server 2019
• Windows Server 2022
• Windows Server 2025

Image version and build link

[RESOURCENAME] --> [Runner-Image-Ubuntu2404]

Is it regression?

no

Expected behavior

it should finish creating the image

Actual behavior

2025-02-11T19:15:47.6735367Z �[0;32m azure-arm.build_image: For release candidates, go to https://launchpad.net/~git-core/+archive/candidate .�[0m
2025-02-11T19:15:47.6735734Z �[0;32m azure-arm.build_image: More info: https://launchpad.net/~git-core/+archive/ubuntu/ppa�[0m
2025-02-11T19:15:47.6736078Z �[0;32m azure-arm.build_image: Removing repository.�[0m
2025-02-11T19:15:47.6737813Z �[0;32m azure-arm.build_image: Removing entry from /etc/apt/sources.list.d/git-core-ubuntu-ppa-noble.sources�[0m
2025-02-11T19:15:52.8335039Z �[1;31m==> azure-arm.build_image: Script exited with non-zero exit status: 1. Allowed exit codes are: [0]�[0m
2025-02-11T19:15:52.8346312Z �[1;32m==> azure-arm.build_image: Step "StepProvision" failed�[0m
2025-02-11T19:15:52.8346712Z �[1;32m==> azure-arm.build_image: Provisioning step had errors: Running the cleanup provisioner, if present...�[0m
2025-02-11T19:15:52.8346992Z �[1;32m==> azure-arm.build_image:
2025-02-11T19:15:52.8347232Z ==> azure-arm.build_image: Deleting Virtual Machine deployment and its attatched resources...�[0m

Repro steps

we are running an azure pipeline

with a powershell script

Import-Module $(System.DefaultWorkingDirectory)/_actions_runner-images/helpers/GenerateResourcesAndImage.ps1
GenerateResourcesAndImage -SubscriptionId $(SubscriptionId)-ResourceGroupName"$(ResourceGroupName)" -ImageGenerationRepositoryRoot "$(System.DefaultWorkingDirectory)/_actions_runner-images" -ImageType $(ImageType)-AzureLocation"$(AzureLocation)" -AzureClientId $(AzureClientId)-AzureClientSecret$(AzureClientSecret) -AzureTenantId $(AzureTenantId) -Force

[vidyasagarnimmagaddi]

Hi @Malaw80s , Thank you for bringing this issue to our attention. We will look into this issue and will update you after investigating.

[vidyasagarnimmagaddi]

Hi @Malaw80s , Ubuntu-24 image has been rolled out, could you please try to build the image. If error , kindly revert with sample workflow or the pipeline build for issue resolution. Thanks

[Malaw80s]

Hi @vidyasagarnimmagaddi it's still failing at the same point.
logs:
2025-02-13T17:18:47.4972981Z �[0;32m azure-arm.build_image: Unpacking git-ftp (1.6.0+dfsg-1) ...�[0m
2025-02-13T17:18:47.6855503Z �[0;32m azure-arm.build_image: Setting up git-ftp (1.6.0+dfsg-1) ...�[0m
2025-02-13T17:18:47.7569853Z �[0;32m azure-arm.build_image: Processing triggers for man-db (2.12.0-4build2) ...�[0m
2025-02-13T17:18:50.6783597Z �[1;31m==> azure-arm.build_image:�[0m
2025-02-13T17:18:50.6784373Z �[1;31m==> azure-arm.build_image: Running kernel seems to be up-to-date.�[0m
2025-02-13T17:18:50.6784865Z �[1;31m==> azure-arm.build_image:�[0m
2025-02-13T17:18:50.6788294Z �[1;31m==> azure-arm.build_image: Restarting services...�[0m
2025-02-13T17:18:50.6791492Z �[1;31m==> azure-arm.build_image:�[0m
2025-02-13T17:18:50.6795170Z �[1;31m==> azure-arm.build_image: Service restarts being deferred:�[0m
2025-02-13T17:18:50.6798564Z �[1;31m==> azure-arm.build_image: /etc/needrestart/restart.d/dbus.service�[0m
2025-02-13T17:18:50.6807955Z �[1;31m==> azure-arm.build_image: systemctl restart getty@tty1.service�[0m
2025-02-13T17:18:50.6808434Z �[1;31m==> azure-arm.build_image: systemctl restart networkd-dispatcher.service�[0m
2025-02-13T17:18:50.6811766Z �[1;31m==> azure-arm.build_image: systemctl restart serial-getty@ttyS0.service�[0m
2025-02-13T17:18:50.6819723Z �[1;31m==> azure-arm.build_image: systemctl restart systemd-logind.service�[0m
2025-02-13T17:18:50.6823731Z �[1;31m==> azure-arm.build_image: systemctl restart unattended-upgrades.service�[0m
2025-02-13T17:18:50.6829360Z �[1;31m==> azure-arm.build_image:�[0m
2025-02-13T17:18:50.6833801Z �[1;31m==> azure-arm.build_image: No containers need to be restarted.�[0m
2025-02-13T17:18:50.6836530Z �[1;31m==> azure-arm.build_image:�[0m
2025-02-13T17:18:50.6842617Z �[1;31m==> azure-arm.build_image: User sessions running outdated binaries:�[0m
2025-02-13T17:18:50.6847570Z �[1;31m==> azure-arm.build_image: packer @ session #1: sshd[1397]�[0m
2025-02-13T17:18:50.6852444Z �[1;31m==> azure-arm.build_image: packer @ user manager service: systemd[1402]�[0m
2025-02-13T17:18:50.6857592Z �[1;31m==> azure-arm.build_image:�[0m
2025-02-13T17:18:50.6861966Z �[1;31m==> azure-arm.build_image: No VM guests are running outdated hypervisor (qemu) binaries on this host.�[0m
2025-02-13T17:18:52.0675022Z �[0;32m azure-arm.build_image: Get:1 file:/etc/apt/apt-mirrors.txt Mirrorlist [142 B]�[0m
2025-02-13T17:18:52.1555963Z �[0;32m azure-arm.build_image: Hit:2 http://azure.archive.ubuntu.com/ubuntu noble InRelease�[0m
2025-02-13T17:18:52.1708676Z �[0;32m azure-arm.build_image: Hit:3 http://azure.archive.ubuntu.com/ubuntu noble-updates InRelease�[0m
2025-02-13T17:18:52.1851813Z �[0;32m azure-arm.build_image: Hit:4 http://azure.archive.ubuntu.com/ubuntu noble-backports InRelease�[0m
2025-02-13T17:18:52.1990455Z �[0;32m azure-arm.build_image: Hit:5 http://azure.archive.ubuntu.com/ubuntu noble-security InRelease�[0m
2025-02-13T17:18:52.2046129Z �[0;32m azure-arm.build_image: Hit:6 https://packages.microsoft.com/repos/azure-cli noble InRelease�[0m
2025-02-13T17:18:52.2155108Z �[0;32m azure-arm.build_image: Hit:7 https://packages.microsoft.com/ubuntu/24.04/prod noble InRelease�[0m
2025-02-13T17:18:55.2883674Z �[0;32m azure-arm.build_image: Reading package lists...�[0m
2025-02-13T17:18:55.3036963Z �[0;32m azure-arm.build_image: PPA publishes dbgsym, you may need to include 'main/debug' component�[0m
2025-02-13T17:18:55.3039256Z �[0;32m azure-arm.build_image: Repository: 'Types: deb�[0m
2025-02-13T17:18:55.3039932Z �[0;32m azure-arm.build_image: URIs: https://ppa.launchpadcontent.net/git-core/ppa/ubuntu/�[0m
2025-02-13T17:18:55.3040289Z �[0;32m azure-arm.build_image: Suites: noble�[0m
2025-02-13T17:18:55.3043764Z �[0;32m azure-arm.build_image: Components: main�[0m
2025-02-13T17:18:55.3048352Z �[0;32m azure-arm.build_image: '�[0m
2025-02-13T17:18:55.3049101Z �[0;32m azure-arm.build_image: Description:�[0m
2025-02-13T17:18:55.3054948Z �[0;32m azure-arm.build_image: The most current stable version of Git for Ubuntu.�[0m
2025-02-13T17:18:55.3055692Z �[0;32m azure-arm.build_image:�[0m
2025-02-13T17:18:55.3059073Z �[0;32m azure-arm.build_image: For release candidates, go to https://launchpad.net/~git-core/+archive/candidate .�[0m
2025-02-13T17:18:55.3061848Z �[0;32m azure-arm.build_image: More info: https://launchpad.net/~git-core/+archive/ubuntu/ppa�[0m
2025-02-13T17:18:55.3062218Z �[0;32m azure-arm.build_image: Removing repository.�[0m
2025-02-13T17:18:55.3062851Z �[0;32m azure-arm.build_image: Removing entry from /etc/apt/sources.list.d/git-core-ubuntu-ppa-noble.sources�[0m
2025-02-13T17:19:00.5378457Z �[1;31m==> azure-arm.build_image: Script exited with non-zero exit status: 1. Allowed exit codes are: [0]�[0m
2025-02-13T17:19:00.5388152Z �[1;32m==> azure-arm.build_image: Step "StepProvision" failed�[0m
2025-02-13T17:19:00.5388663Z �[1;32m==> azure-arm.build_image: Provisioning step had errors: Running the cleanup provisioner, if present...�[0m
2025-02-13T17:19:00.5389231Z �[1;32m==> azure-arm.build_image:
2025-02-13T17:19:00.5389499Z ==> azure-arm.build_image: Deleting Virtual Machine deployment and its attached resources...�[0m
2025-02-13T17:19:42.5043834Z �[1;32m==> azure-arm.build_image: Deleted -> pkrvmo7fdlhanbw : 'Microsoft.Compute/virtualMachines'�[0m
2025-02-13T17:19:53.2147895Z �[1;32m==> azure-arm.build_image: Deleted -> pkrnio7fdlhanbw : 'Microsoft.Network/networkInterfaces'�[0m
2025-02-13T17:20:03.8604925Z �[1;32m==> azure-arm.build_image: Deleted -> Microsoft.Compute/disks : '/subscriptions//resourceGroups/pkr-Resource-Group-o7fdlhanbw/providers/Microsoft.Compute/disks/pkroso7fdlhanbw'�[0m
2025-02-13T17:20:03.8607608Z �[1;32m==> azure-arm.build_image: Removing the created Deployment object: 'pkrdpo7fdlhanbw'�[0m
2025-02-13T17:20:15.6869463Z �[1;32m==> azure-arm.build_image:
2025-02-13T17:20:15.6873183Z ==> azure-arm.build_image: Cleanup requested, deleting resource group ...�[0m
2025-02-13T17:20:26.8244289Z �[1;32m==> azure-arm.build_image: Resource group has been deleted.�[0m
2025-02-13T17:20:26.8254142Z �[1;31mBuild 'azure-arm.build_image' errored after 24 minutes 41 seconds: Script exited with non-zero exit status: 1. Allowed exit codes are: [0]�[0m
2025-02-13T17:20:26.8254378Z
2025-02-13T17:20:26.8254616Z ==> Wait completed after 24 minutes 41 seconds
2025-02-13T17:20:26.8254806Z
2025-02-13T17:20:26.8255036Z ==> Some builds didn't complete successfully and had errors:
2025-02-13T17:20:26.8255640Z --> azure-arm.build_image: Script exited with non-zero exit status: 1. Allowed exit codes are: [0]
2025-02-13T17:20:26.8255804Z
2025-02-13T17:20:26.8256029Z ==> Builds finished but no artifacts were created.
2025-02-13T17:20:27.1963629Z �[33;1mVERBOSE:
2025-02-13T17:20:27.1963901Z Cleaning up...�[0m
2025-02-13T17:20:27.1976804Z �[33;1mVERBOSE: Cleanup completed.�[0m
2025-02-13T17:20:27.3751205Z �[31;1mException: �[0m/agent/_work/_temp/d6001448-8e35-4d18-9661-ed8c6777c1e9.ps1:10�[0m
2025-02-13T17:20:27.3751610Z �[31;1m�[0m�[36;1mLine |�[0m
2025-02-13T17:20:27.3752057Z �[31;1m�[0m�[36;1m�[36;1m 10 | �[0m �[36;1mGenerateResourcesAndImage -SubscriptionId 046b8e23-3e3c-4b52-8b77-407�[0m …�[0m
2025-02-13T17:20:27.3752560Z �[31;1m�[0m�[36;1m�[36;1m�[0m�[36;1m�[0m�[36;1m | �[31;1m ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~�[0m
2025-02-13T17:20:27.3752993Z �[31;1m�[0m�[36;1m�[36;1m�[0m�[36;1m�[0m�[36;1m�[31;1m�[31;1m�[36;1m | �[31;1mFailed to build image.�[0m
2025-02-13T17:20:27.4682706Z
2025-02-13T17:20:27.4713665Z ##[debug]Exit code 1 received from tool '/usr/bin/pwsh'
2025-02-13T17:20:27.4717790Z ##[debug]STDIO streams have closed for tool '/usr/bin/pwsh'
2025-02-13T17:20:27.4730790Z ##[debug]task result: Failed
2025-02-13T17:20:27.4754242Z ##[error]PowerShell exited with code '1'.
2025-02-13T17:20:27.4760986Z ##[debug]Processed: ##vso[task.issue type=error;source=TaskInternal;correlationId=2bc446ea-9ebc-4815-93d9-269ef6aca120;]PowerShell exited with code '1'.
2025-02-13T17:20:27.4835920Z ##[debug]Processed: ##vso[task.complete result=Failed;]PowerShell exited with code '1'.
2025-02-13T17:20:27.4836588Z ##[debug]which 'pwsh'
2025-02-13T17:20:27.4837014Z ##[debug]found: '/usr/bin/pwsh'
2025-02-13T17:20:27.4837415Z ##[debug]which '/usr/bin/pwsh'
2025-02-13T17:20:27.4837826Z ##[debug]found: '/usr/bin/pwsh'
2025-02-13T17:20:27.4838225Z ##[debug]/usr/bin/pwsh arg: -NoLogo
2025-02-13T17:20:27.4838647Z ##[debug]/usr/bin/pwsh arg: -NoProfile
2025-02-13T17:20:27.4839113Z ##[debug]/usr/bin/pwsh arg: -NonInteractive
2025-02-13T17:20:27.4839536Z ##[debug]/usr/bin/pwsh arg: -ExecutionPolicy
2025-02-13T17:20:27.4839965Z ##[debug]/usr/bin/pwsh arg: Unrestricted
2025-02-13T17:20:27.4840374Z ##[debug]/usr/bin/pwsh arg: -Command
2025-02-13T17:20:27.4840872Z ##[debug]/usr/bin/pwsh arg: . '/agent/_work/_tasks/AzurePowerShell_72a1931b-effb-4d2e-8fd8-f8472a07cb62/5.251.1/RemoveAzContext.ps1'
2025-02-13T17:20:27.4841356Z ##[debug]exec tool: /usr/bin/pwsh
2025-02-13T17:20:27.4841771Z ##[debug]arguments:
2025-02-13T17:20:27.4842175Z ##[debug] -NoLogo
2025-02-13T17:20:27.4842569Z ##[debug] -NoProfile
2025-02-13T17:20:27.4842977Z ##[debug] -NonInteractive
2025-02-13T17:20:27.4843368Z ##[debug] -ExecutionPolicy
2025-02-13T17:20:27.4843777Z ##[debug] Unrestricted
2025-02-13T17:20:27.4844166Z ##[debug] -Command
2025-02-13T17:20:27.4844638Z ##[debug] . '/agent/_work/_tasks/AzurePowerShell_72a1931b-effb-4d2e-8fd8-f8472a07cb62/5.251.1/RemoveAzContext.ps1'
2025-02-13T17:20:27.4845116Z [command]/usr/bin/pwsh -NoLogo -NoProfile -NonInteractive -ExecutionPolicy Unrestricted -Command . '/agent/_work/_tasks/AzurePowerShell_72a1931b-effb-4d2e-8fd8-f8472a07cb62/5.251.1/RemoveAzContext.ps1'
2025-02-13T17:20:28.7204137Z ##[command]Disconnect-AzAccount -Scope CurrentUser -ErrorAction Stop
2025-02-13T17:20:28.8695429Z ##[command]Disconnect-AzAccount -Scope Process -ErrorAction Stop
2025-02-13T17:20:28.8729988Z ##[command]Clear-AzContext -Scope Process -ErrorAction Stop
2025-02-13T17:20:29.5727307Z
2025-02-13T17:20:29.5751215Z ##[debug]Exit code 0 received from tool '/usr/bin/pwsh'
2025-02-13T17:20:29.5752134Z ##[debug]STDIO streams have closed for tool '/usr/bin/pwsh'
2025-02-13T17:20:29.5851556Z ##[section]Finishing: Create VHD

[vidyasagarnimmagaddi]

HI @Malaw80s , We are not facing issue in image build, Kindly share the repro-steps which you have followed.

[Malaw80s]

Hi @vidyasagarnimmagaddi
thank you for getting back to me, I have an Azure DevOps Release with a few stages.
the first stage is an Azure PowerShell with this command:

$env:VNET_RESOURCE_GROUP= 'sample'
$env:VNET_NAME= 'sample'
$env:VNET_SUBNET= 'sample'

Import-Module $(System.DefaultWorkingDirectory)/_actions_runner-images/helpers/GenerateResourcesAndImage.ps1
GenerateResourcesAndImage -SubscriptionId $(SubscriptionId)-ResourceGroupName"$(ResourceGroupName)" -ImageGenerationRepositoryRoot "$(System.DefaultWorkingDirectory)/_actions_runner-images" -ImageType $(ImageType)-AzureLocation"$(AzureLocation)" -AzureClientId $(AzureClientId)-AzureClientSecret$(AzureClientSecret) -AzureTenantId $(AzureTenantId) -Force

but it's failing at this point with the errors I shared above

[vidyasagarnimmagaddi]

Hi @Malaw80s . This issue is not related to runner-image repository. It seems like an issue with permissions in your cloud(service connection,permissions, contributor access etc..) Hence we are moving this to discussion.