Unable to login

[workflowdigital-george]

Been using Huly for the last 3 months working great. However over the last couple of days when trying to sign in I never receive the 2fa code via email leaving me unable to login.

I've confirmed my emails are working fine (receiving and sending). Checked Junk/Spam etc and nothing.
Not had this problem until now.

Is there any other way to login that isn't via 2fa?

[lexiv0re]

Hello @workflowdigital-george, thanks for reporting! We are having an issue with our email service provider and we are working on the solution. Meanwhile please try using the following:

• Open huly.app directly. You should be automatically logged in on devices you previously used.
• Login via Google/GitHub providers if the email you've been using for receiving 2fa codes is a google email or it's set as a public email for your GitHub account.

I hope this issue to be resolved soon. Sorry for the inconvenience.

[workflowdigital-george]

@lexiv0re Unfortunately navigating directly to huly.app isn't logging me in.

The email I'm using is neither a google email or a github account. Is the only solution now to wait for the emails to be fixed?

[lexiv0re]

@workflowdigital-george please send me any message from the email your are using to alexey@hardcoreeng.com and I'll check if I can help

[ArtyomSavchenko]

Hi @workflowdigital-george
The issue with email sending has been fixed
Could you check if the login is working fine for you now?