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<p><span>EN
301 549 </span><span>V3.2.1
</span><span>(2021-03)</span></p>
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<p><span>Accessibility requirements for </span><span>ICT</span><span>
products and services</span></p>
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<p><span><span>&nbsp;</span></span></p>

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<p><u><span><span>&nbsp;</span></span></u></p>
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<p><b><span style='font-size:16.0pt;font-family:"Century Gothic",sans-serif;color:white;
font-style:normal'>HARMONISED EUROPEAN STANDARD</span></b></p>
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<p><span>Reference</span></p>
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<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>REN/HF-00301549v321</span></p>
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<p><span>Keywords</span></p>
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<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>accessibility,
HF, ICT, procurement</span></p>
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<p><b><i><span style='font-family:"Arial",sans-serif'>Important
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<h1><a name="_Toc57280973"></a><a name="_Toc57985843"></a><a name="_Toc58222216"></a><a name="_Toc66969487"><span
lang=EN-GB>Contents</span></a></h1>

</div>

<p><a name="_Toc57280974"></a><a name="_Toc57985844"></a><a name="_Toc58222217"></a><a href="#_Toc66969487"><span
lang=EN-GB>Contents</span><span> </span><span>3</span></a></p>

<p><a href="#_Toc66969488"><span>Intellectual Property
Rights</span><span>. </span><span>8</span></a></p>

<p><a href="#_Toc66969489"><span>Foreword</span><span>. </span><span>8</span></a>
</p>

<p><a href="#_Toc66969490"><span>Modal verbs
terminology</span><span>. </span><span>9</span></a>
</p>

<p><a href="#_Toc66969491"><span>Introduction</span><span>. </span><span
lang=EN-GB>9</span></a></p>

<p><a href="#_Toc66969492"><span>1</span><span style='font-family:"Calibri",sans-serif;color:windowtext;text-decoration:
none'>...... </span><span>Scope</span><span>. </span><span>11</span></a></p>

<p><a href="#_Toc66969493"><span>2</span><span style='font-family:"Calibri",sans-serif;color:windowtext;text-decoration:
none'>...... </span><span>References</span><span> </span><span>11</span></a></p>

<p><a href="#_Toc66969494"><span>2.1</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Normative references</span><span> </span><span
lang=EN-GB>11</span></a></p>

<p><a href="#_Toc66969495"><span>2.2</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Informative references</span><span> </span><span
lang=EN-GB>12</span></a></p>

<p><a href="#_Toc66969496"><span>3</span><span style='font-family:"Calibri",sans-serif;color:windowtext;text-decoration:
none'>...... </span><span>Definition of terms, symbols and
abbreviations</span><span>. </span><span>15</span></a></p>

<p><a href="#_Toc66969497"><span>3.1</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Terms</span><span> </span><span
lang=EN-GB>15</span></a></p>

<p><a href="#_Toc66969498"><span>3.2</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Symbols</span><span> </span><span
lang=EN-GB>19</span></a></p>

<p><a href="#_Toc66969499"><span>3.3</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Abbreviations</span><span> </span><span
lang=EN-GB>19</span></a></p>

<p><a href="#_Toc66969500"><span>4</span><span style='font-family:"Calibri",sans-serif;color:windowtext;text-decoration:
none'>...... </span><span>Functional performance</span><span>. </span><span
lang=EN-GB>20</span></a></p>

<p><a href="#_Toc66969501"><span>4.1</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Meeting functional
performance statements</span><span> </span><span>20</span></a></p>

<p><a href="#_Toc66969502"><span>4.2</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Functional performance
statements</span><span> </span><span>20</span></a>
</p>

<p><a href="#_Toc66969503"><span>4.2.1</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Usage without vision</span><span>. </span><span
lang=EN-GB>20</span></a></p>

<p><a href="#_Toc66969504"><span>4.2.2</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Usage with limited
vision</span><span>. </span><span>20</span></a></p>

<p><a href="#_Toc66969505"><span>4.2.3</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Usage without
perception of colour</span><span> </span><span>21</span></a></p>

<p><a href="#_Toc66969506"><span>4.2.4</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Usage without hearing</span><span>. </span><span
lang=EN-GB>21</span></a></p>

<p><a href="#_Toc66969507"><span>4.2.5</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Usage with limited
hearing</span><span>. </span><span>21</span></a></p>

<p><a href="#_Toc66969508"><span>4.2.6</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Usage with no or
limited vocal capability</span><span>. </span><span>21</span></a></p>

<p><a href="#_Toc66969509"><span>4.2.7</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Usage with limited
manipulation or strength</span><span>. </span><span>21</span></a></p>

<p><a href="#_Toc66969510"><span>4.2.8</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Usage with limited
reach</span><span>. </span><span>22</span></a></p>

<p><a href="#_Toc66969511"><span>4.2.9</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Minimize
photosensitive seizure triggers</span><span> </span><span>22</span></a></p>

<p><a href="#_Toc66969512"><span>4.2.10</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>.......... </span><span>Usage with limited
cognition, language or learning</span><span>. </span><span>22</span></a></p>

<p><a href="#_Toc66969513"><span>4.2.11</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>.......... </span><span>Privacy</span><span>. </span><span
lang=EN-GB>22</span></a></p>

<p><a href="#_Toc66969514"><span>5</span><span style='font-family:"Calibri",sans-serif;color:windowtext;text-decoration:
none'>...... </span><span>Generic requirements</span><span> </span><span>23</span></a>
</p>

<p><a href="#_Toc66969515"><span>5.1</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Closed functionality</span><span>. </span><span
lang=EN-GB>23</span></a></p>

<p><a href="#_Toc66969516"><span>5.1.1</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Introduction
(informative)</span><span> </span><span>23</span></a>
</p>

<p><a href="#_Toc66969517"><span>5.1.2</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>General</span><span> </span><span
lang=EN-GB>23</span></a></p>

<p><a href="#_Toc66969518"><span>5.1.3</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Non-visual access</span><span> </span><span
lang=EN-GB>23</span></a></p>

<p><a href="#_Toc66969519"><span>5.1.4</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Functionality closed
to text enlargement</span><span> </span><span>26</span></a></p>

<p><a href="#_Toc66969520"><span>5.1.5</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Visual output for
auditory information</span><span>. </span><span>27</span></a></p>

<p><a href="#_Toc66969521"><span>5.1.6</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Operation without
keyboard interface</span><span> </span><span>27</span></a>
</p>

<p><a href="#_Toc66969522"><span>5.1.7</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Access without speech</span><span>. </span><span
lang=EN-GB>28</span></a></p>

<p><a href="#_Toc66969523"><span>5.2</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Activation of
accessibility features</span><span> </span><span>28</span></a></p>

<p><a href="#_Toc66969524"><span>5.3</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Biometrics</span><span> </span><span
lang=EN-GB>28</span></a></p>

<p><a href="#_Toc66969525"><span>5.4</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Preservation of
accessibility information during conversion</span><span>. </span><span>28</span></a></p>

<p><a href="#_Toc66969526"><span>5.5</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Operable parts</span><span> </span><span
lang=EN-GB>28</span></a></p>

<p><a href="#_Toc66969527"><span>5.5.1</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Means of operation</span><span>. </span><span
lang=EN-GB>28</span></a></p>

<p><a href="#_Toc66969528"><span>5.5.2</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Operable parts
discernibility</span><span>. </span><span>28</span></a></p>

<p><a href="#_Toc66969529"><span>5.6</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Locking or toggle
controls</span><span> </span><span>29</span></a>
</p>

<p><a href="#_Toc66969530"><span>5.6.1</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Tactile or auditory
status</span><span> </span><span>29</span></a></p>

<p><a href="#_Toc66969531"><span>5.6.2</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Visual status</span><span> </span><span
lang=EN-GB>29</span></a></p>

<p><a href="#_Toc66969532"><span>5.7</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Key repeat</span><span> </span><span
lang=EN-GB>29</span></a></p>

<p><a href="#_Toc66969533"><span>5.8</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Double-strike key
acceptance</span><span> </span><span>29</span></a>
</p>

<p><a href="#_Toc66969534"><span>5.9</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Simultaneous user
actions</span><span> </span><span>29</span></a></p>

<p><a href="#_Toc66969535"><span>6</span><span style='font-family:"Calibri",sans-serif;color:windowtext;text-decoration:
none'>...... </span><span>ICT with two-way voice communication</span><span>. </span><span
lang=EN-GB>30</span></a></p>

<p><a href="#_Toc66969536"><span>6.1</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Audio bandwidth for
speech</span><span>. </span><span>30</span></a></p>

<p><a href="#_Toc66969537"><span>6.2</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Real-Time Text (RTT)
functionality</span><span>. </span><span>30</span></a></p>

<p><a href="#_Toc66969538"><span>6.2.1</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>RTT provision</span><span>. </span><span
lang=EN-GB>30</span></a></p>

<p><a href="#_Toc66969539"><span>6.2.2</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Display of RTT</span><span>. </span><span
lang=EN-GB>31</span></a></p>

<p><a href="#_Toc66969540"><span>6.2.3</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Interoperability</span><span>. </span><span
lang=EN-GB>31</span></a></p>

<p><a href="#_Toc66969541"><span>6.2.4</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>RTT responsiveness</span><span> </span><span
lang=EN-GB>32</span></a></p>

<p><a href="#_Toc66969542"><span>6.3</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Caller ID</span><span>. </span><span
lang=EN-GB>32</span></a></p>

<p><a href="#_Toc66969543"><span>6.4</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Alternatives to
voice-based services</span><span> </span><span>32</span></a></p>

<p><a href="#_Toc66969544"><span>6.5</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Video communication</span><span>. </span><span
lang=EN-GB>33</span></a></p>

<p><a href="#_Toc66969545"><span>6.5.1</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>General (informative)</span><span> </span><span
lang=EN-GB>33</span></a></p>

<p><a href="#_Toc66969546"><span>6.5.2</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Resolution</span><span>. </span><span
lang=EN-GB>33</span></a></p>

<p><a href="#_Toc66969547"><span>6.5.3</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Frame rate</span><span>. </span><span
lang=EN-GB>33</span></a></p>

<p><a href="#_Toc66969548"><span>6.5.4</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Synchronization
between audio and video</span><span>. </span><span>33</span></a></p>

<p><a href="#_Toc66969549"><span>6.5.5</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Visual indicator of
audio with video</span><span>. </span><span>33</span></a></p>

<p><a href="#_Toc66969550"><span>6.5.6</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Speaker
identification with video (sign language) communication</span><span>. </span><span
lang=EN-GB>34</span></a></p>

<p><a href="#_Toc66969551"><span>6.6</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Alternatives to
video-based services</span><span> </span><span>34</span></a></p>

<p><a href="#_Toc66969552"><span>7</span><span style='font-family:"Calibri",sans-serif;color:windowtext;text-decoration:
none'>...... </span><span>ICT with video capabilities</span><span> </span><span
lang=EN-GB>35</span></a></p>

<p><a href="#_Toc66969553"><span>7.1</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Caption processing
technology</span><span>. </span><span>35</span></a></p>

<p><a href="#_Toc66969554"><span>7.1.1</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Captioning playback</span><span>. </span><span
lang=EN-GB>35</span></a></p>

<p><a href="#_Toc66969555"><span>7.1.2</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Captioning
synchronization</span><span>. </span><span>35</span></a></p>

<p><a href="#_Toc66969556"><span>7.1.3</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Preservation of
captioning</span><span>. </span><span>35</span></a></p>

<p><a href="#_Toc66969557"><span>7.1.4</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Captions
characteristics</span><span> </span><span>35</span></a>
</p>

<p><a href="#_Toc66969558"><span>7.1.5</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Spoken subtitles</span><span> </span><span
lang=EN-GB>35</span></a></p>

<p><a href="#_Toc66969559"><span>7.2</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Audio description
technology</span><span>. </span><span>36</span></a></p>

<p><a href="#_Toc66969560"><span>7.2.1</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Audio description
playback</span><span>. </span><span>36</span></a></p>

<p><a href="#_Toc66969561"><span>7.2.2</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Audio description
synchronization</span><span>. </span><span>36</span></a></p>

<p><a href="#_Toc66969562"><span>7.2.3</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Preservation of audio
description</span><span>. </span><span>36</span></a></p>

<p><a href="#_Toc66969563"><span>7.3</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>User controls for
captions and audio description</span><span>. </span><span>36</span></a></p>

<p><a href="#_Toc66969564"><span>8</span><span style='font-family:"Calibri",sans-serif;color:windowtext;text-decoration:
none'>...... </span><span>Hardware</span><span>. </span><span>37</span></a></p>

<p><a href="#_Toc66969565"><span>8.1</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>General</span><span> </span><span
lang=EN-GB>37</span></a></p>

<p><a href="#_Toc66969566"><span>8.1.1</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Generic requirements</span><span> </span><span
lang=EN-GB>37</span></a></p>

<p><a href="#_Toc66969567"><span>8.1.2</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Standard connections</span><span> </span><span
lang=EN-GB>37</span></a></p>

<p><a href="#_Toc66969568"><span>8.1.3</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Colour</span><span> </span><span
lang=EN-GB>37</span></a></p>

<p><a href="#_Toc66969569"><span>8.2</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Hardware products with
speech output</span><span> </span><span>37</span></a>
</p>

<p><a href="#_Toc66969570"><span>8.2.1</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Speech volume gain</span><span>. </span><span
lang=EN-GB>37</span></a></p>

<p><a href="#_Toc66969571"><span>8.2.2</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Magnetic coupling</span><span>. </span><span
lang=EN-GB>37</span></a></p>

<p><a href="#_Toc66969572"><span>8.3</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Stationary ICT</span><span>. </span><span
lang=EN-GB>38</span></a></p>

<p><a href="#_Toc66969573"><span>8.3.0</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>General</span><span> </span><span
lang=EN-GB>38</span></a></p>

<p><a href="#_Toc66969574"><span>8.3.1</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Forward or side reach</span><span>. </span><span
lang=EN-GB>38</span></a></p>

<p><a href="#_Toc66969575"><span>8.3.2</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Forward reach</span><span>. </span><span
lang=EN-GB>38</span></a></p>

<p><a href="#_Toc66969576"><span>8.3.3</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Side reach</span><span>. </span><span
lang=EN-GB>41</span></a></p>

<p><a href="#_Toc66969577"><span>8.3.4</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Clear floor or ground
space</span><span>. </span><span>42</span></a></p>

<p><a href="#_Toc66969578"><span>8.3.5</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Visibility</span><span>. </span><span
lang=EN-GB>43</span></a></p>

<p><a href="#_Toc66969579"><span>8.3.6</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Installation
instructions</span><span> </span><span>43</span></a>
</p>

<p><a href="#_Toc66969580"><span>8.4</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Mechanically operable
parts</span><span> </span><span>44</span></a></p>

<p><a href="#_Toc66969581"><span>8.4.1</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Numeric keys</span><span> </span><span
lang=EN-GB>44</span></a></p>

<p><a href="#_Toc66969582"><span>8.4.2</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Operation of
mechanical parts</span><span> </span><span>44</span></a>
</p>

<p><a href="#_Toc66969583"><span>8.4.3</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Keys, tickets and
fare cards</span><span> </span><span>44</span></a>
</p>

<p><a href="#_Toc66969584"><span>8.5</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Tactile indication of
speech mode</span><span> </span><span>44</span></a>
</p>

<p><a href="#_Toc66969585"><span>9</span><span style='font-family:"Calibri",sans-serif;color:windowtext;text-decoration:
none'>...... </span><span>Web</span><span>. </span><span>45</span></a></p>

<p><a href="#_Toc66969586"><span>9.0</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>General (informative)</span><span> </span><span
lang=EN-GB>45</span></a></p>

<p><a href="#_Toc66969587"><span>9.1</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Perceivable</span><span> </span><span
lang=EN-GB>45</span></a></p>

<p><a href="#_Toc66969588"><span>9.1.1</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Text alternatives</span><span> </span><span
lang=EN-GB>45</span></a></p>

<p><a href="#_Toc66969589"><span>9.1.2</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Time-based media</span><span> </span><span
lang=EN-GB>45</span></a></p>

<p><a href="#_Toc66969590"><span>9.1.3</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Adaptable</span><span>. </span><span
lang=EN-GB>46</span></a></p>

<p><a href="#_Toc66969591"><span>9.1.4</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Distinguishable</span><span>. </span><span
lang=EN-GB>46</span></a></p>

<p><a href="#_Toc66969592"><span>9.2</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Operable</span><span> </span><span
lang=EN-GB>47</span></a></p>

<p><a href="#_Toc66969593"><span>9.2.1</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Keyboard accessible</span><span> </span><span
lang=EN-GB>47</span></a></p>

<p><a href="#_Toc66969594"><span>9.2.2</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Enough time</span><span> </span><span
lang=EN-GB>48</span></a></p>

<p><a href="#_Toc66969595"><span>9.2.3</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Seizures and physical
reactions</span><span> </span><span>48</span></a>
</p>

<p><a href="#_Toc66969596"><span>9.2.4</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Navigable</span><span>. </span><span
lang=EN-GB>48</span></a></p>

<p><a href="#_Toc66969597"><span>9.2.5</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Input modalities</span><span> </span><span
lang=EN-GB>49</span></a></p>

<p><a href="#_Toc66969598"><span>9.3</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Understandable</span><span> </span><span
lang=EN-GB>49</span></a></p>

<p><a href="#_Toc66969599"><span>9.3.1</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Readable</span><span> </span><span
lang=EN-GB>49</span></a></p>

<p><a href="#_Toc66969600"><span>9.3.2</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Predictable</span><span>. </span><span
lang=EN-GB>49</span></a></p>

<p><a href="#_Toc66969601"><span>9.3.3</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Input assistance</span><span> </span><span
lang=EN-GB>49</span></a></p>

<p><a href="#_Toc66969602"><span>9.4</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Robust</span><span> </span><span
lang=EN-GB>50</span></a></p>

<p><a href="#_Toc66969603"><span>9.4.1</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Compatible</span><span> </span><span
lang=EN-GB>50</span></a></p>

<p><a href="#_Toc66969604"><span>9.5</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>WCAG 2.1 AAA Success
Criteria</span><span>. </span><span>50</span></a></p>

<p><a href="#_Toc66969605"><span>9.6</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>WCAG conformance
requirements</span><span> </span><span>51</span></a>
</p>

<p><a href="#_Toc66969606"><span>10</span><span style='font-family:"Calibri",sans-serif;color:windowtext;text-decoration:
none'>..... </span><span>Non-web documents</span><span>. </span><span>52</span></a>
</p>

<p><a href="#_Toc66969607"><span>10.0</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>....... </span><span>General (informative)</span><span> </span><span
lang=EN-GB>52</span></a></p>

<p><a href="#_Toc66969608"><span>10.1</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>....... </span><span>Perceivable</span><span> </span><span
lang=EN-GB>52</span></a></p>

<p><a href="#_Toc66969609"><span>10.1.1</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>.......... </span><span>Text alternatives</span><span> </span><span
lang=EN-GB>52</span></a></p>

<p><a href="#_Toc66969610"><span>10.1.2</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>.......... </span><span>Time-based media</span><span> </span><span
lang=EN-GB>53</span></a></p>

<p><a href="#_Toc66969611"><span>10.1.3</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>.......... </span><span>Adaptable</span><span>. </span><span
lang=EN-GB>54</span></a></p>

<p><a href="#_Toc66969612"><span>10.1.4</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>.......... </span><span>Distinguishable</span><span>. </span><span
lang=EN-GB>54</span></a></p>

<p><a href="#_Toc66969613"><span>10.2</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>....... </span><span>Operable</span><span> </span><span
lang=EN-GB>56</span></a></p>

<p><a href="#_Toc66969614"><span>10.2.1</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>.......... </span><span>Keyboard accessible</span><span> </span><span
lang=EN-GB>56</span></a></p>

<p><a href="#_Toc66969615"><span>10.2.2</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>.......... </span><span>Enough time</span><span> </span><span
lang=EN-GB>57</span></a></p>

<p><a href="#_Toc66969616"><span>10.2.3</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>.......... </span><span>Seizures and physical
reactions</span><span> </span><span>58</span></a>
</p>

<p><a href="#_Toc66969617"><span>10.2.4</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>.......... </span><span>Navigable</span><span>. </span><span
lang=EN-GB>58</span></a></p>

<p><a href="#_Toc66969618"><span>10.2.5</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>.......... </span><span>Input modalities</span><span> </span><span
lang=EN-GB>59</span></a></p>

<p><a href="#_Toc66969619"><span>10.3</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>....... </span><span>Understandable</span><span> </span><span
lang=EN-GB>60</span></a></p>

<p><a href="#_Toc66969620"><span>10.3.1</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>.......... </span><span>Readable</span><span> </span><span
lang=EN-GB>60</span></a></p>

<p><a href="#_Toc66969621"><span>10.3.2</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>.......... </span><span>Predictable</span><span>. </span><span
lang=EN-GB>60</span></a></p>

<p><a href="#_Toc66969622"><span>10.3.3</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>.......... </span><span>Input assistance</span><span> </span><span
lang=EN-GB>61</span></a></p>

<p><a href="#_Toc66969623"><span>10.4</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>....... </span><span>Robust</span><span> </span><span
lang=EN-GB>62</span></a></p>

<p><a href="#_Toc66969624"><span>10.4.1</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>.......... </span><span>Compatible</span><span> </span><span
lang=EN-GB>62</span></a></p>

<p><a href="#_Toc66969625"><span>10.5</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>....... </span><span>Caption positioning</span><span>. </span><span
lang=EN-GB>62</span></a></p>

<p><a href="#_Toc66969626"><span>10.6</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>....... </span><span>Audio description timing</span><span>. </span><span
lang=EN-GB>63</span></a></p>

<p><a href="#_Toc66969627"><span>11</span><span style='font-family:"Calibri",sans-serif;color:windowtext;text-decoration:
none'>..... </span><span>Software</span><span>. </span><span>64</span></a></p>

<p><a href="#_Toc66969628"><span>11.0</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>....... </span><span>General (informative)</span><span> </span><span
lang=EN-GB>64</span></a></p>

<p><a href="#_Toc66969629"><span>11.1</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>....... </span><span>Perceivable</span><span> </span><span
lang=EN-GB>65</span></a></p>

<p><a href="#_Toc66969630"><span>11.1.1</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>.......... </span><span>Text alternatives</span><span> </span><span
lang=EN-GB>65</span></a></p>

<p><a href="#_Toc66969631"><span>11.1.2</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>.......... </span><span>Time-based media</span><span> </span><span
lang=EN-GB>65</span></a></p>

<p><a href="#_Toc66969632"><span>11.1.3</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>.......... </span><span>Adaptable</span><span>. </span><span
lang=EN-GB>67</span></a></p>

<p><a href="#_Toc66969633"><span>11.1.4</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>.......... </span><span>Distinguishable</span><span>. </span><span
lang=EN-GB>68</span></a></p>

<p><a href="#_Toc66969634"><span>11.2</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>....... </span><span>Operable</span><span> </span><span
lang=EN-GB>70</span></a></p>

<p><a href="#_Toc66969635"><span>11.2.1</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>.......... </span><span>Keyboard accessible</span><span> </span><span
lang=EN-GB>70</span></a></p>

<p><a href="#_Toc66969636"><span>11.2.2</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>.......... </span><span>Enough time</span><span> </span><span
lang=EN-GB>71</span></a></p>

<p><a href="#_Toc66969637"><span>11.2.3</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>.......... </span><span>Seizures and physical
reactions</span><span> </span><span>72</span></a>
</p>

<p><a href="#_Toc66969638"><span>11.2.4</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>.......... </span><span>Navigable</span><span>. </span><span
lang=EN-GB>72</span></a></p>

<p><a href="#_Toc66969639"><span>11.2.5</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>.......... </span><span>Input modalities</span><span> </span><span
lang=EN-GB>73</span></a></p>

<p><a href="#_Toc66969640"><span>11.3</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>....... </span><span>Understandable</span><span> </span><span
lang=EN-GB>74</span></a></p>

<p><a href="#_Toc66969641"><span>11.3.1</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>.......... </span><span>Readable</span><span> </span><span
lang=EN-GB>74</span></a></p>

<p><a href="#_Toc66969642"><span>11.3.2</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>.......... </span><span>Predictable</span><span>. </span><span
lang=EN-GB>75</span></a></p>

<p><a href="#_Toc66969643"><span>11.3.3</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>.......... </span><span>Input assistance</span><span> </span><span
lang=EN-GB>76</span></a></p>

<p><a href="#_Toc66969644"><span>11.4</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>....... </span><span>Robust</span><span> </span><span
lang=EN-GB>76</span></a></p>

<p><a href="#_Toc66969645"><span>11.4.1</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>.......... </span><span>Compatible</span><span> </span><span
lang=EN-GB>76</span></a></p>

<p><a href="#_Toc66969646"><span>11.5</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>....... </span><span>Interoperability with
assistive technology</span><span>. </span><span>78</span></a></p>

<p><a href="#_Toc66969647"><span>11.5.1</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>.......... </span><span>Closed functionality</span><span>. </span><span
lang=EN-GB>78</span></a></p>

<p><a href="#_Toc66969648"><span>11.5.2</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>.......... </span><span>Accessibility services</span><span> </span><span
lang=EN-GB>78</span></a></p>

<p><a href="#_Toc66969649"><span>11.6</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>....... </span><span>Documented accessibility
usage</span><span> </span><span>81</span></a></p>

<p><a href="#_Toc66969650"><span>11.6.1</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>.......... </span><span>User control of
accessibility features</span><span> </span><span>81</span></a></p>

<p><a href="#_Toc66969651"><span>11.6.2</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>.......... </span><span>No disruption of accessibility
features</span><span> </span><span>82</span></a>
</p>

<p><a href="#_Toc66969652"><span>11.7</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>....... </span><span>User preferences</span><span> </span><span
lang=EN-GB>82</span></a></p>

<p><a href="#_Toc66969653"><span>11.8</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>....... </span><span>Authoring tools</span><span> </span><span
lang=EN-GB>82</span></a></p>

<p><a href="#_Toc66969654"><span>11.8.0</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>.......... </span><span>General (informative)</span><span> </span><span
lang=EN-GB>82</span></a></p>

<p><a href="#_Toc66969655"><span>11.8.1</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>.......... </span><span>Content technology</span><span>. </span><span
lang=EN-GB>82</span></a></p>

<p><a href="#_Toc66969656"><span>11.8.2</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>.......... </span><span>Accessible content
creation</span><span>. </span><span>82</span></a></p>

<p><a href="#_Toc66969657"><span>11.8.3</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>.......... </span><span>Preservation of
accessibility information in transformations</span><span> </span><span>82</span></a></p>

<p><a href="#_Toc66969658"><span>11.8.4</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>.......... </span><span>Repair assistance</span><span> </span><span
lang=EN-GB>83</span></a></p>

<p><a href="#_Toc66969659"><span>11.8.5</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>.......... </span><span>Templates</span><span> </span><span
lang=EN-GB>83</span></a></p>

<p><a href="#_Toc66969660"><span lang=FR-CA>12</span><span style='font-family:"Calibri",sans-serif;color:windowtext;text-decoration:
none'>..... </span><span lang=FR-CA>Documentation and support services</span><span> </span><span
lang=EN-GB>84</span></a></p>

<p><a href="#_Toc66969661"><span lang=FR-CA>12.1</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>....... </span><span lang=FR-CA>Product documentation</span><span>. </span><span
lang=EN-GB>84</span></a></p>

<p><a href="#_Toc66969662"><span>12.1.1</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>.......... </span><span>Accessibility and
compatibility features</span><span> </span><span>84</span></a></p>

<p><a href="#_Toc66969663"><span>12.1.2</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>.......... </span><span>Accessible
documentation</span><span>. </span><span>84</span></a></p>

<p><a href="#_Toc66969664"><span>12.2</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>....... </span><span>Support services</span><span> </span><span
lang=EN-GB>84</span></a></p>

<p><a href="#_Toc66969665"><span>12.2.1</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>.......... </span><span>General (informative)</span><span> </span><span
lang=EN-GB>84</span></a></p>

<p><a href="#_Toc66969666"><span>12.2.2</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>.......... </span><span>Information on
accessibility and compatibility features</span><span> </span><span>84</span></a></p>

<p><a href="#_Toc66969667"><span>12.2.3</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>.......... </span><span>Effective communication</span><span>. </span><span
lang=EN-GB>85</span></a></p>

<p><a href="#_Toc66969668"><span>12.2.4</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>.......... </span><span>Accessible
documentation</span><span>. </span><span>85</span></a></p>

<p><a href="#_Toc66969669"><span>13</span><span style='font-family:"Calibri",sans-serif;color:windowtext;text-decoration:
none'>..... </span><span>ICT providing relay or emergency service
access</span><span> </span><span>86</span></a></p>

<p><a href="#_Toc66969670"><span>13.1</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>....... </span><span>Relay services
requirements</span><span> </span><span>86</span></a>
</p>

<p><a href="#_Toc66969671"><span>13.1.1</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>.......... </span><span>General (informative)</span><span> </span><span
lang=EN-GB>86</span></a></p>

<p><a href="#_Toc66969672"><span>13.1.2</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>.......... </span><span>Text relay services</span><span> </span><span
lang=EN-GB>86</span></a></p>

<p><a href="#_Toc66969673"><span>13.1.3</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>.......... </span><span>Sign relay services</span><span> </span><span
lang=EN-GB>86</span></a></p>

<p><a href="#_Toc66969674"><span>13.1.4</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>.......... </span><span>Lip-reading relay
services</span><span> </span><span>86</span></a>
</p>

<p><a href="#_Toc66969675"><span>13.1.5</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>.......... </span><span>Captioned telephony
services</span><span> </span><span>86</span></a>
</p>

<p><a href="#_Toc66969676"><span>13.1.6</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>.......... </span><span>Speech to speech relay
services</span><span> </span><span>86</span></a>
</p>

<p><a href="#_Toc66969677"><span>13.2</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>....... </span><span>Access to relay services</span><span> </span><span
lang=EN-GB>86</span></a></p>

<p><a href="#_Toc66969678"><span>13.3</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>....... </span><span>Access to emergency
services</span><span> </span><span>87</span></a>
</p>

<p><a href="#_Toc66969679"><span>14</span><span style='font-family:"Calibri",sans-serif;color:windowtext;text-decoration:
none'>..... </span><span>Conformance</span><span>. </span><span>88</span></a></p>

<p><a href="#_Toc66969680"><span>Annex A
(informative): Relationship between the present document and the essential
requirements of Directive 2016/2102</span><span>  </span><span>89</span></a></p>

<p><a href="#_Toc66969681"><span>Annex B
(informative): Relationship between requirements and functional performance statements</span><span
lang=EN-GB>. </span><span>91</span></a></p>

<p><a href="#_Toc66969682"><span>B.1</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Relationships between
clauses 5 to 13 and the functional performance statements</span><span> </span><span
lang=EN-GB>91</span></a></p>

<p><a href="#_Toc66969683"><span>B.2</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Interpretation of Table
B.2</span><span>. </span><span>91</span></a></p>

<p><a href="#_Toc66969684"><span>B.2.0</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>General</span><span> </span><span
lang=EN-GB>91</span></a></p>

<p><a href="#_Toc66969685"><span>B.2.1</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Example</span><span> </span><span
lang=EN-GB>92</span></a></p>

<p><a href="#_Toc66969686"><span>Annex C (normative):
Determination of conformance</span><span>. </span><span>94</span></a></p>

<p><a href="#_Toc66969687"><span>C.1</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Introduction</span><span>. </span><span
lang=EN-GB>94</span></a></p>

<p><a href="#_Toc66969688"><span>C.2</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Empty clause</span><span>. </span><span
lang=EN-GB>94</span></a></p>

<p><a href="#_Toc66969689"><span>C.3</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Empty clause</span><span>. </span><span
lang=EN-GB>94</span></a></p>

<p><a href="#_Toc66969690"><span>C.4</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Functional performance</span><span>. </span><span
lang=EN-GB>94</span></a></p>

<p><a href="#_Toc66969691"><span>C.5</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Generic requirements</span><span> </span><span
lang=EN-GB>94</span></a></p>

<p><a href="#_Toc66969692"><span>C.5.1</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Closed functionality</span><span>. </span><span
lang=EN-GB>94</span></a></p>

<p><a href="#_Toc66969693"><span>C.5.2</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Activation of
accessibility features</span><span> </span><span>99</span></a></p>

<p><a href="#_Toc66969694"><span>C.5.3</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Biometrics</span><span> </span><span
lang=EN-GB>99</span></a></p>

<p><a href="#_Toc66969695"><span>C.5.4</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Preservation of
accessibility information during conversion</span><span>. </span><span>99</span></a></p>

<p><a href="#_Toc66969696"><span>C.5.5</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Operable parts</span><span> </span><span
lang=EN-GB>99</span></a></p>

<p><a href="#_Toc66969697"><span>C.5.6</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Locking or toggle
controls</span><span> </span><span>100</span></a></p>

<p><a href="#_Toc66969698"><span>C.5.7</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Key repeat</span><span> </span><span
lang=EN-GB>100</span></a></p>

<p><a href="#_Toc66969699"><span>C.5.8</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Double-strike key
acceptance</span><span> </span><span>100</span></a></p>

<p><a href="#_Toc66969700"><span>C.5.9</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Simultaneous user
actions</span><span> </span><span>101</span></a></p>

<p><a href="#_Toc66969701"><span>C.6</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>ICT with two-way voice
communication</span><span>. </span><span>101</span></a></p>

<p><a href="#_Toc66969702"><span>C.6.1</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Audio bandwidth for
speech</span><span>. </span><span>101</span></a></p>

<p><a href="#_Toc66969703"><span>C.6.2</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Real-Time Text (RTT)
functionality</span><span>. </span><span>101</span></a></p>

<p><a href="#_Toc66969704"><span>C.6.3</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Caller ID</span><span>. </span><span
lang=EN-GB>105</span></a></p>

<p><a href="#_Toc66969705"><span>C.6.4</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Alternatives to
voice-based services</span><span> </span><span>105</span></a></p>

<p><a href="#_Toc66969706"><span>C.6.5</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Video communication</span><span>. </span><span
lang=EN-GB>105</span></a></p>

<p><a href="#_Toc66969707"><span>C.6.6</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Alternatives to
video-based services</span><span> </span><span>106</span></a></p>

<p><a href="#_Toc66969708"><span>C.7</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>ICT with video
capabilities</span><span> </span><span>107</span></a></p>

<p><a href="#_Toc66969709"><span>C.7.1</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Caption processing
technology</span><span>. </span><span>107</span></a></p>

<p><a href="#_Toc66969710"><span>C.7.2</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Audio description
technology</span><span>. </span><span>108</span></a></p>

<p><a href="#_Toc66969711"><span>C.7.3</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>User controls for
captions and audio description</span><span>. </span><span>108</span></a></p>

<p><a href="#_Toc66969712"><span>C.8</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Hardware</span><span> </span><span
lang=EN-GB>109</span></a></p>

<p><a href="#_Toc66969713"><span>C.8.1</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>General</span><span> </span><span
lang=EN-GB>109</span></a></p>

<p><a href="#_Toc66969714"><span>C.8.2</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Hardware products
with speech output</span><span> </span><span>109</span></a></p>

<p><a href="#_Toc66969715"><span>C.8.3</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Stationary ICT</span><span>. </span><span
lang=EN-GB>110</span></a></p>

<p><a href="#_Toc66969716"><span>C.8.4</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Mechanically operable
parts</span><span> </span><span>116</span></a></p>

<p><a href="#_Toc66969717"><span>C.8.5</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Tactile indication of
speech mode</span><span>. </span><span>116</span></a></p>

<p><a href="#_Toc66969718"><span>C.9</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Web</span><span>. </span><span
lang=EN-GB>117</span></a></p>

<p><a href="#_Toc66969719"><span>C.9.0</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>General (informative)</span><span> </span><span
lang=EN-GB>117</span></a></p>

<p><a href="#_Toc66969720"><span>C.9.1</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Perceivable</span><span> </span><span
lang=EN-GB>117</span></a></p>

<p><a href="#_Toc66969721"><span>C.9.2</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Operable</span><span> </span><span
lang=EN-GB>121</span></a></p>

<p><a href="#_Toc66969722"><span>C.9.3</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Understandable</span><span>. </span><span
lang=EN-GB>124</span></a></p>

<p><a href="#_Toc66969723"><span>C.9.4</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Robust</span><span> </span><span
lang=EN-GB>126</span></a></p>

<p><a href="#_Toc66969724"><span>C.9.5</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>WCAG 2.1 AAA Success
Criteria (informative)</span><span> </span><span>126</span></a></p>

<p><a href="#_Toc66969725"><span>C.9.6</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>WCAG 2.1 conformance
requirements</span><span> </span><span>127</span></a></p>

<p><a href="#_Toc66969726"><span>C.10</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>....... </span><span>Non-web documents</span><span> </span><span
lang=EN-GB>127</span></a></p>

<p><a href="#_Toc66969727"><span>C.10.0</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>General (informative)</span><span> </span><span
lang=EN-GB>127</span></a></p>

<p><a href="#_Toc66969728"><span lang=FR-CA>C.10.1</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span lang=FR-CA>Perceivable</span><span> </span><span
lang=EN-GB>127</span></a></p>

<p><a href="#_Toc66969729"><span>C.10.2</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Operable</span><span> </span><span
lang=EN-GB>131</span></a></p>

<p><a href="#_Toc66969730"><span>C.10.3</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Understandable</span><span>. </span><span
lang=EN-GB>134</span></a></p>

<p><a href="#_Toc66969731"><span>C.10.4</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Robust</span><span> </span><span
lang=EN-GB>136</span></a></p>

<p><a href="#_Toc66969732"><span>C.10.5</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Caption positioning</span><span>. </span><span
lang=EN-GB>136</span></a></p>

<p><a href="#_Toc66969733"><span>C.10.6</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Audio description
timing</span><span>. </span><span>136</span></a></p>

<p><a href="#_Toc66969734"><span>C.11</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>....... </span><span>Software</span><span>. </span><span
lang=EN-GB>137</span></a></p>

<p><a href="#_Toc66969735"><span>C.11.0</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>General</span><span> </span><span
lang=EN-GB>137</span></a></p>

<p><a href="#_Toc66969736"><span lang=FR-CA>C.11.1</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span lang=FR-CA>Perceivable</span><span> </span><span
lang=EN-GB>137</span></a></p>

<p><a href="#_Toc66969737"><span>C.11.2</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Operable</span><span> </span><span
lang=EN-GB>143</span></a></p>

<p><a href="#_Toc66969738"><span>C.11.3</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Understandable</span><span>. </span><span
lang=EN-GB>147</span></a></p>

<p><a href="#_Toc66969739"><span>C.11.4</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Robust</span><span> </span><span
lang=EN-GB>149</span></a></p>

<p><a href="#_Toc66969740"><span>C.11.5</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Interoperability with
assistive technology</span><span>. </span><span>150</span></a></p>

<p><a href="#_Toc66969741"><span>C.11.6</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Documented
accessibility usage</span><span> </span><span>155</span></a></p>

<p><a href="#_Toc66969742"><span>C.11.7</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>User preferences</span><span> </span><span
lang=EN-GB>155</span></a></p>

<p><a href="#_Toc66969743"><span>C.11.8</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Authoring tools</span><span> </span><span
lang=EN-GB>155</span></a></p>

<p><a href="#_Toc66969744"><span>C.12</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>....... </span><span>Documentation and support
services</span><span> </span><span>157</span></a></p>

<p><a href="#_Toc66969745"><span>C.12.1</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Product documentation</span><span>. </span><span
lang=EN-GB>157</span></a></p>

<p><a href="#_Toc66969746"><span>C.12.2</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Support services</span><span> </span><span
lang=EN-GB>157</span></a></p>

<p><a href="#_Toc66969747"><span>C.13</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>....... </span><span>ICT providing relay or
emergency service access</span><span> </span><span>158</span></a></p>

<p><a href="#_Toc66969748"><span>C.13.1</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Relay service
requirements</span><span> </span><span>158</span></a></p>

<p><a href="#_Toc66969749"><span>C.13.2</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Access to relay
services</span><span> </span><span>159</span></a></p>

<p><a href="#_Toc66969750"><span>C.13.3</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Access to emergency
services</span><span> </span><span>159</span></a></p>

<p><a href="#_Toc66969751"><span>Annex D
(informative): Further resources for cognitive accessibility</span><span>. </span><span
lang=EN-GB>160</span></a></p>

<p><a href="#_Toc66969752"><span>Annex E
(informative): Guidance for users of the present document</span><span> </span><span
lang=EN-GB>161</span></a></p>

<p><a href="#_Toc66969753"><span>E.1</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Introduction</span><span>. </span><span
lang=EN-GB>161</span></a></p>

<p><a href="#_Toc66969754"><span>E.2</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Overview</span><span>. </span><span
lang=EN-GB>161</span></a></p>

<p><a href="#_Toc66969755"><span>E.3</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Clause 4</span><span>. </span><span
lang=EN-GB>162</span></a></p>

<p><a href="#_Toc66969756"><span>E.4</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>How to use the standard</span><span>. </span><span
lang=EN-GB>162</span></a></p>

<p><a href="#_Toc66969757"><span>E.4.1</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Self scoping
requirements</span><span> </span><span>162</span></a></p>

<p><a href="#_Toc66969758"><span>E.4.2</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>........... </span><span>Connection between
requirements and functional performance statements</span><span> </span><span
lang=EN-GB>162</span></a></p>

<p><a href="#_Toc66969759"><span>E.5</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>The European Web
Accessibility Directive </span><span>[</span><span>i.28</span><span
lang=EN-GB>]</span><span> </span><span>163</span></a></p>

<p><a href="#_Toc66969760"><span>E.6</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;
text-decoration:none'>......... </span><span>Annex D: Further
resources for cognitive accessibility</span><span>. </span><span>163</span></a></p>

<p><a href="#_Toc66969761"><span>Annex F
(informative): Change history</span><span>. </span><span>164</span></a></p>

<p><a href="#_Toc66969762"><span>History</span><span>. </span><span>165</span></a>
</p>

<div>

<h1><a name="_Toc66969488"><span>Intellectual Property Rights</span></a></h1>

</div>

<p><span>Essential patents</span></p>

<p><span>IPRs essential or potentially essential to
normative deliverables may have been declared to ETSI. The information
pertaining to these essential IPRs, if any, is publicly available for <b>ETSI
members and non-members</b>, and can be found in
ETSI&nbsp;SR&nbsp;000&nbsp;314: <i>&quot;Intellectual Property Rights (IPRs);
Essential, or potentially Essential, IPRs notified to ETSI in respect of ETSI
standards&quot;</i>, which is available from the ETSI Secretariat. Latest
updates are available on the ETSI Web server (<a href="https://ipr.etsi.org/">https://ipr.etsi.org/</a>).</span>
</p>

<p><span>Pursuant to the ETSI IPR Policy, no
investigation, including IPR searches, has been carried out by ETSI. No
guarantee can be given as to the existence of other IPRs not referenced in
ETSI&nbsp;SR&nbsp;000&nbsp;314 (or the updates on the ETSI Web server) which
are, or may be, or may become, essential to the present document.</span></p>

<p><span>Trademarks</span></p>

<p><span>The present document may include trademarks
and/or tradenames which are asserted and/or registered by their owners. ETSI
claims no ownership of these except for any which are indicated as being the
property of ETSI, and conveys no right to use or reproduce any trademark and/or
tradename. Mention of those trademarks in the present document does not
constitute an endorsement by ETSI of products, services or organizations
associated with those trademarks.</span></p>

<div>

<h1><a name="_Toc57280975"></a><a name="_Toc57985845"></a><a name="_Toc58222218"></a><a name="_Toc66969489"><span
lang=EN-GB>Foreword</span></a></h1>

</div>

<p><span>This Harmonised European Standard (EN) has
been produced by ETSI Technical Committee Human Factors (HF), and the
eAccessibility Joint Working Group (JWG) of CEN/CENELEC/ETSI and is now
submitted for the combined Public Enquiry and Vote phase of the standards EN
Approval Procedure.</span></p>

<p><span>EN 301 549 was originally produced under
Mandate M 376 [</span><span>i.3</span><span>] and
specified functional accessibility requirements applicable to ICT products and
services, together with a description of the test procedures and evaluation
methodology for each accessibility requirement in a form that is suitable for
use in procurement. The other deliverables prepared in response to the original
Mandate M 376 were: ETSI TR 102 612 [</span><span>i.9</span><span>] &quot;Human Factors
(HF); European
accessibility requirements for public procurement of products and services in
the ICT domain (European Commission Mandate M&nbsp;376, Phase 1)&quot;, TR 101
550 [</span><span>i.7</span><span>] &quot;Documents
relevant to EN 301 549 &quot;Accessibility requirements suitable for public
procurement of ICT products and services in Europe&quot;&quot;, TR 101 551 [</span><span
lang=EN-GB>i.8</span><span>] &quot;Guidelines on the use of
accessibility award criteria suitable for public procurement of ICT products
and services in Europe&quot;, and TR&nbsp;101&nbsp;552 [</span><span>i.30</span><span>]
&quot;Guidance for the application of
conformity assessment to accessibility requirements for public procurement of
ICT products and services in Europe&quot;. These have not been updated to
reflect any changes to the content or scope of the present document, made as a
part of the M 554 revision effort.</span></p>

<p><span>This revision to EN 301 549 has been
prepared under the Commission's standardisation request C(2017)2585 final&nbsp;[</span><span
lang=EN-GB>i.27</span><span>] to provide, in additions to its other
uses, one voluntary means of conforming to the essential requirements of
Directive 2016/2102 on the accessibility of the websites and mobile
applications of public sector bodies [</span><span>i.28</span><span>]. The minimum
requirements of the
European Web Accessibility Directive (Directive 2016/2102) are explicitly
detailed in Annex A.</span></p>

<p><span>Once the present document is cited in the
Official Journal of the European Union under Directive 2016/2102 [</span><span>i.28</span><span
lang=EN-GB>], conformance with the normative clauses
of the present document given in Tables A.1 and A.2 confers, within the limits
of the scope of the present document, a presumption of conformity with the
corresponding essential requirements of that Directive and associated EFTA
regulations.</span></p>

<p><span>The present
document has been developed from EN 301 549 [</span><span>i.29</span><span>] (V2.1.2)
(08-2018).</span></p>

<p><span>The significant changes since EN 301 549 [</span><span>i.29</span><span>]
(V2.1.2) are:</span></p>

<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>the requirements related to Real-Time Text (RTT)
in clause 6.2 have been revised and extended;</span></p>

<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>the WCAG 2.1 AAA Success Criteria that were
previously in an Annex D are now included in clause 9.5;</span></p>

<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>a new Annex D, &quot;Further resources for
cognitive accessibility&quot;, has been added;</span></p>

<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>a new Annex E &quot;Guidance for users of the
present document&quot; has been added.</span></p>

<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>a new Annex F &quot;change history&quot; has
been added.</span></p>

<div align=center>

<table>
<tr>
<td width=643 colspan=2 valign=top>
<p><b><span>National transposition dates</span></b></p>
</td>
</tr>
<tr>
<td width=435 valign=top>
<p><span>Date of
adoption of this EN:</span></p>
</td>
<td width=208>
<p><span>10 March
2021</span></p>
</td>
</tr>
<tr>
<td width=435 valign=top>
<p><span>Date of
latest announcement of this EN (doa):</span></p>
</td>
<td width=208>
<p><span>30 June
2021</span></p>
</td>
</tr>
<tr>
<td width=435 valign=top>
<p><span>Date of
latest publication of new National Standard<br>
or endorsement of this EN (dop/e):</span></p>
</td>
<td width=208>
<p><span>31 December
2021</span></p>
</td>
</tr>
<tr>
<td width=435 valign=top>
<p><span>Date of withdrawal of any
conflicting National Standard (dow):</span></p>
</td>
<td width=208>
<p><span>31 December 2022</span></p>
</td>
</tr>
</table>

</div>

<div>

<h1><a name=ModalVerbs></a><a name="_Toc57280976"></a><a name="_Toc57985846"></a><a name="_Toc58222219"></a><a
name="_Toc66969490"><span>Modal verbs
terminology</span></a></h1>

</div>

<p><span>In the
present document &quot;<b>shall</b>&quot;, &quot;<b>shall not</b>&quot;, &quot;<b>should</b>&quot;,
&quot;<b>should not</b>&quot;, &quot;<b>may</b>&quot;, &quot;<b>may not</b>&quot;,
&quot;<b>need</b>&quot;, &quot;<b>need not</b>&quot;, &quot;<b>will</b>&quot;, &quot;<b>will
not</b>&quot;, &quot;<b>can</b>&quot; and &quot;<b>cannot</b>&quot; are to be
interpreted as described in clause 3.2 of the </span><a
href="http://portal.etsi.org/Help/editHelp!/Howtostart/ETSIDraftingRules.aspx"><span>ETSI Drafting
Rules</span></a><span> (Verbal forms for
the expression of provisions).</span></p>

<p><span>&quot;<b>must</b>&quot;
and &quot;<b>must not</b>&quot; are <b>NOT</b> allowed in ETSI deliverables
except when used in direct citation.</span></p>

<div>

<h1><a name="_Toc57280977"></a><a name="_Toc57985847"></a><a name="_Toc58222220"></a><a name="_Toc66969491"><span
lang=EN-GB>Introduction</span></a></h1>

</div>

<p><span>The present document is developed in
response to standardisation request M 554 [</span><span>i.27</span><span>] from the
European Commission to CEN,
CENELEC and ETSI. It is a revision of the European Standard (EN) that was initially
prepared in response to Phase 2 of Mandate M 376 [</span><span>i.3</span><span>].</span>
</p>

<p><span>The present document covers a wide range of
requirements for a variety of ICT solutions. It is relevant for all organizations
who buy, develop or manufacture ICT products or services. It consists of
fourteen clauses and six annexes:</span></p>

<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>Clauses 0 to 3 include background information,
the scope of the standard, and links to other standards, definitions and
explanations of abbreviations.</span></p>

<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>Clause 4 contains functional performance
statements that explain the functionality that is needed to enable users with
different abilities to locate, identify and operate functions in technology.
The user needs underlying the functional performance statements are the basis
for the requirements in subsequent clauses.</span></p>

<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>Clauses 5 to 13 provide specific testable
criteria for accessible ICT, related to technical requirements for different
kinds of ICT, starting with generic requirements in clause 5.</span></p>

<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>Clause 14 is about conformance. All clauses
except those in clause 12, related to documentation and support services, are
self-scoping. This means they are introduced with the phrase 'Where ICT
&lt;pre-condition&gt;'. Conformance is achieved when the pre-condition is true
and the corresponding test (in Annex C) is passed. When the pre-condition is
false the requirement is not applicable.</span></p>

<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>Annex A has two tables with requirements related
to Directive 2016/2102 on the accessibility of the websites and mobile
applications of public sector bodies [</span><span>i.28</span><span>]. The first table
applies to web pages
and documents and the second applies to mobile applications. The minimum
requirements are collected from clauses 9, 10 and 11 and some requirements from
clauses 5, 6, 7 and 12 that are relevant to fulfill the Directive.</span></p>

<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>Annex B contains a table showing which of the
requirements set out in clauses 5 to 13 related to different types of ICT
support the user needs as expressed in the functional performance statements of
clause 4.</span></p>

<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>Annex C is a normative annex that sets out the
means necessary to determine conformance with the individual requirements. It
does not provide a testing methodology.</span></p>

<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>Annex D points to additional resources related
to improving accessibility for users with limited cognitive, language and
learning abilities.</span></p>

<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>Annex E provides an overview and simple
explanation of the structure of the present document, including an explanation
of how it can be used.</span></p>

<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>Annex F provides a change history table.</span></p>

<p><span>When the present document is used for most
purposes, including when used in ICT procurement, all of the requirements in
clauses 5 to 13, as well as the functional performance statements in clause 4
should be considered. The potential applicability of any requirement can be
determined from the self-scoping phrase at the beginning of each requirement.</span></p>

<p><span>When the present document is used as the
basis to determine conformity with the essential requirements of Directive
2016/2102 on the accessibility of the websites and mobile applications of
public sector bodies [</span><span>i.28</span><span>], Tables A.1 and A.2 in Annex A
identify all the applicable requirements.</span></p>

<p><span>NOTE 1:  The present document reflects the content
of the W3C WCAG 2.1 Recommendation [</span><span>5</span><span>].</span></p>

<p><span>NOTE 2:  Annex E provides an overview and simple
explanation of the structure of the present document, including an explanation
of how it can be used. Readers who are unfamiliar with the present document are
recommended to read Annex E first to give them a better understanding of the
present document and how to use it.</span></p>

<p><span>The WCAG 2.1 [</span><span>5</span><span>] content
referenced in clauses 9, 10 and
11 is subject to the following specific copyright provisions: Copyright ©
2017-2018 W3C® (MIT, ERCIM, Keio, Beihang). The W3C document license applies.</span></p>

<p><span>See the <a href="http://www.w3.org/Consortium/Legal/copyright-documents">document use
license</a> and <a href="http://www.w3.org/Consortium/Legal/IPR-FAQ">copyright
FAQ</a> for more information: </span></p>

<p><span><a
href="http://www.w3.org/Consortium/Legal/copyright-documents">http://www.w3.org/Consortium/Legal/copyright-documents</a></span>
</p>

<p><span><a
href="http://www.w3.org/Consortium/Legal/IPR-FAQ">http://www.w3.org/Consortium/Legal/IPR-FAQ</a></span></p>

<div>

<h1><a name="_Toc57280978"></a><a name="_Toc57985848"></a><a name="_Toc58222221"></a><a name="_Toc66969492"><span
lang=EN-GB>1         Scope</span></a></h1>

</div>

<p><span>The present document</span><span> specifies </span><span>the functional
accessibility
requirements applicable to ICT products and services, together with a
description of the test procedures and evaluation methodology for each
accessibility requirement</span><span> in a form that is suitable
for use in public procurement within Europe</span><span>.</span><span> The present
document</span><span> is intended to be used with web based technologies,
non-web
technologies and hybrids that use both. It covers both software and hardware as
well as services. It is intended for use by both providers and procurers, but
it is expected that it will also be of use to many others as well.</span></p>

<p><span>The relationship between the present
document and the essential requirements of </span><span>Directive
2016/2102 on the accessibility of the websites and mobile applications of
public sector bodies [</span><span>i.28</span><span>] is given in Annex A.</span></p>

<p><span>The present document contains the necessary
functional requirements and provides a reference document such that if
procedures are followed by different actors, the results of testing are similar
and the interpretation of those results is clear. The test descriptions and
evaluation methodology included in the present document are elaborated to a
level of detail compliant with ISO/IEC 17007:2009 [</span><span>i.14</span><span>], so
that conformance testing can give
conclusive results.</span></p>

<div>

<h1><a name="_Toc57280979"></a><a name="_Toc57985849"></a><a name="_Toc58222222"></a><a name="_Toc66969493"><span
lang=EN-GB>2         References</span></a></h1>

</div>

<h2><a name="_Toc57280980"></a><a name="_Toc57985850"></a><a name="_Toc58222223"></a><a name="_Toc66969494"><span
lang=EN-GB>2.1         Normative references</span></a></h2>

<p><span>References are either specific (identified
by date of publication and/or edition number or version number) or non‑specific.
For specific references, only the cited version applies. For non-specific
references, the latest version of the referenced document (including any
amendments) applies. </span></p>

<p><span>Referenced documents which are not found to
be publicly available in the expected location might be found at <a
href="https://docbox.etsi.org/Reference">ETSI References in docbox</a>.</span></p>

<p><span>NOTE:    While any hyperlinks included in this
clause were valid at the time of publication, ETSI cannot guarantee their long
term validity.</span></p>

<p><span>The following referenced documents are
necessary for the application of the present document.</span></p>

<p><span>[<a name="REF_ETS300381"></a></span><span>1</span><span
lang=EN-GB>]                    ETSI ETS 300 381
(Edition 1) (December 1994): &quot;Telephony for hearing impaired people;
Inductive coupling of telephone earphones to hearing aids&quot;.</span></p>

<p><span>[<a name="REF_ES200381_1"></a></span><span>2</span><span
lang=EN-GB>]                    ETSI ES 200 381-1
(V1.2.1) (October 2012): &quot;Telephony for hearing impaired people; Inductive
coupling of telephone earphones to hearing aids; Part 1: Fixed-line speech
terminals&quot;.</span></p>

<p><span>[<a name="REF_ES200381_2"></a></span><span>3</span><span
lang=EN-GB>]                    ETSI ES 200 381-2
(V1.1.1) (October 2012): &quot;Telephony for hearing impaired people; Inductive
coupling of telephone earphones to hearing aids; Part 2: Cellular speech
terminals&quot;.</span></p>

<p><span>[<a name="REF_ISOIEC40500"></a></span><span>4</span><span
lang=EN-GB>]                    W3C Recommendation
(December 2008)/ISO/IEC 40500:2012: &quot;Web Content Accessibility Guidelines
(WCAG) 2.0&quot;.</span></p>

<p><span>NOTE:    Available at <a href="http://www.w3.org/TR/WCAG20/">WCAG 2.0</a>.</span></p>

<p><span>[<a name="REF_W3CRECOMMENDATION"></a></span><span>5</span><span
lang=EN-GB>]                    W3C Recommendation
(June 2018): &quot;Web Content Accessibility Guidelines (WCAG) 2.1&quot;.</span></p>

<p><span>NOTE:    Available at <a href="http://www.w3.org/TR/WCAG21/">WCAG 2.1</a>.</span></p>

<h2><a name="_Toc57280981"></a><a name="_Toc57985851"></a><a name="_Toc58222224"></a><a name="_Toc66969495"><span
lang=EN-GB>2.2         Informative references</span></a></h2>

<p><span>References
are either specific (identified by date of publication and/or edition number or
version number) or non‑specific. For specific references, only the cited
version applies. For non-specific references, the latest version of the
referenced document (including any amendments) applies.</span></p>

<p><span>NOTE:    While any hyperlinks included in this
clause were valid at the time of publication, ETSI cannot guarantee their long
term validity.</span></p>

<p><span>The
following referenced documents are </span><span>not necessary for
the application of the present document but they assist the user with regard to
a particular subject area.</span></p>

<p><span>[<a name="REF_IEEEC6319">i.</a></span><span>1</span><span
lang=EN-GB>]                  ANSI/IEEE C63.19 (2011):
&quot;American National Standard Method of Measurement of Compatibility between
Wireless Communication Devices and Hearing Aids&quot;.</span></p>

<p><span>[<a name="REF_ANSITIA_4965">i.</a></span><span>2</span><span
lang=EN-GB>]                  ANSI/TIA-4965:
&quot;Receive volume control requirements for digital and analogue wireline
terminals&quot;.</span></p>

<p><span>[<a name="REF_EUROPEANCOMMISSIONM376_EN">i.</a></span><span>3</span><span
lang=EN-GB>]                  European Commission M
376-EN: &quot;Standardization Mandate to CEN, CENELEC and ETSI in support of
European accessibility requirements for public procurement of products and
services in the ICT domain&quot;.</span></p>

<p><span>[<a name="REF_EG201013">i.</a></span><span>4</span><span
lang=EN-GB>]                  ETSI EG 201 013:
&quot;Human Factors (HF); Definitions, abbreviations and symbols&quot;.</span></p>

<p><span>[<a name="REF_ES202975">i.</a></span><span>5</span><span
lang=EN-GB>]                  ETSI ES 202 975:
&quot;Human Factors (HF); Requirements for relay services&quot;.</span></p>

<p><span>[<a name="REF_ETS300767">i.</a></span><span>6</span><span
lang=EN-GB>]                  ETSI ETS 300 767:
&quot;Human Factors (HF); Telephone Prepayment Cards; Tactile Identifier&quot;.</span></p>

<p><span>[<a name="REF_TR101550">i.</a></span><span>7</span><span
lang=EN-GB>]                  ETSI/CEN/CENELEC TR 101
550: &quot;Documents relevant to EN 301 549 &quot;Accessibility requirements
suitable for public procurement of ICT products and services in
Europe&quot;&quot;.</span></p>

<p><span>[<a name="REF_TR101551">i.</a></span><span>8</span><span
lang=EN-GB>]                  ETSI/CEN/CENELEC TR 101
551: &quot;Guidelines on the use of accessibility award criteria suitable for
public procurement of ICT products and services in Europe&quot;.</span></p>

<p><span>[<a name="REF_TR102612">i.</a></span><span>9</span><span
lang=EN-GB>]                  ETSI TR 102 612:
&quot;Human Factors (HF); European accessibility requirements for public
procurement of products and services in the ICT domain (European Commission
Mandate M 376, Phase 1)&quot;.</span></p>

<p><span>[<a name="REF_TS126114">i.</a></span><span>10</span><span>]               
ETSI TS 126 114:
&quot;Universal Mobile Telecommunications System (UMTS); LTE; IP Multimedia
Subsystem (IMS); Multimedia telephony; Media handling and interaction (3GPP TS
26.114)&quot;.</span></p>

<p><span>[<a name="REF_TS122173">i.</a></span><span>11</span><span>]               
ETSI TS 122 173:
&quot;Digital cellular telecommunications system (Phase 2+) (GSM); Universal
Mobile Telecommunications System (UMTS); LTE; IP Multimedia Core Network
Subsystem (IMS) Multimedia Telephony Service and supplementary services; Stage
1 (3GPP TS 22.173)&quot;.</span></p>

<p><span>[<a name="REF_TS134229">i.</a></span><span>12</span><span>]               
ETSI TS 134 229:
&quot;Universal Mobile Telecommunications System (UMTS); LTE; Internet Protocol
(IP) multimedia call control protocol based on Session Initiation Protocol
(SIP) and Session Description Protocol (SDP); User Equipment (UE) conformance
specification (3GPP TS&nbsp;34.229)&quot;.</span></p>

<p><span>[<a name="REF_IETFRFC4103">i.</a></span><span>13</span><span
lang=EN-GB>]                IETF RFC 4103 (2005):
&quot;RTP Payload for Text Conversation&quot;.</span></p>

<p><span>[<a name="REF_ISOIEC17007">i.</a></span><span>14</span><span
lang=EN-GB>]                ISO/IEC 17007:2009:
&quot;Conformity assessment - Guidance for drafting normative documents
suitable for use for conformity assessment&quot;.</span></p>

<p><span>[<a name="REF_ISO9241_11">i.</a></span><span>15</span><span
lang=EN-GB>]                ISO 9241-11:2018:
&quot;Ergonomics of human-system interaction - Part 11: Usability: Definitions
and concepts&quot;.</span></p>

<p><span>[<a name="REF_ISO9241_110">i.</a></span><span>16</span><span
lang=EN-GB>]                ISO 9241-110:2006:
&quot;Ergonomics of human-system interaction - Part 110: Dialogue
principles&quot;.</span></p>

<p><span>[<a name="REF_ISO9241_171">i.</a></span><span>17</span><span
lang=EN-GB>]                ISO 9241-171:2008: &quot;Ergonomics
of human-system interaction - Part 171: Guidance on software
accessibility&quot;.</span></p>

<p><span>[<a name="REF_VOID">i.</a></span><span>18</span><span>]               
Void.</span></p>

<p><span>[<a name="REF_ISOIEC13066_1">i.</a></span><span>19</span><span
lang=EN-GB>]                ISO/IEC 13066-1:2011:
&quot;Information technology - Interoperability with assistive technology (AT)
- Part 1: Requirements and recommendations for interoperability&quot;.</span></p>

<p><span>[<a name="REF_ITU_TE161">i.</a></span><span>20</span><span
lang=EN-GB>]                Recommendation ITU-T E.161
(2001): &quot;Arrangement of digits, letters and symbols on telephones and
other devices that can be used for gaining access to a telephone network&quot;.</span></p>

<p><span>[<a name="REF_ITU_TG722">i.</a></span><span>21</span><span
lang=EN-GB>]                Recommendation ITU-T G.722
(1988): &quot;7 kHz audio-coding within 64 kbit/s&quot;.</span></p>

<p><span>[<a name="REF_ITU_TG7222">i.</a></span><span>22</span><span
lang=EN-GB>]                Recommendation ITU-T
G.722.2 (2003): &quot;Wideband coding of speech at around 16 kbit/s using
Adaptive Multi-Rate Wideband (AMR-WB)&quot;.</span></p>

<p><span>[<a name="REF_ITU_TV18">i.</a></span><span>23</span><span>]               
Recommendation ITU-T V.18
(2000): &quot;Operational and interworking requirements for DCEs operating in
the text telephone mode&quot;.</span></p>

<p><span>[<a name="REF_TIA_1083_A">i.</a></span><span>24</span><span
lang=EN-GB>]                TIA-1083-A (2010):
&quot;Telecommunications; Telephone Terminal equipment; Handset magnetic
measurement procedures and performance requirements&quot;.</span></p>

<p><span>[<a name="REF_SECTION508OFTHEUNITEDSTATESREHABILIT">i.</a></span><span>25</span><span
lang=EN-GB>]                Section 508 of the United
States Rehabilitation Act of 1973, revised 2017.</span></p>

<p><span>NOTE:    Available at <a
href="https://www.section508.gov/manage/laws-and-policies">https://www.section508.gov/manage/laws-and-policies</a>.</span>
</p>

<p><span>[<a name="REF_W3CWORKINGGROUPNOTE5SEPTEMBER2013">i.</a></span><span>26</span><span
lang=EN-GB>]                W3C Working Group Note 5
September 2013: &quot;Guidance on Applying WCAG 2.0 to Non-Web Information and
Communications Technologies (WCAG2ICT)&quot;.</span></p>

<p><span>NOTE:    Available at <a
href="http://www.w3.org/TR/wcag2ict/">http://www.w3.org/TR/wcag2ict/</a>.</span></p>

<p><span>[<a name="REF_M554COMMISSIONIMPLEMENTINGDECISIONC2">i.</a></span><span>27</span><span
lang=EN-GB>]                M 554 Commission
Implementing Decision C(2017)2585 of 27.4.2017 on a standardisation request to
the European standardisation organisations in support of Directive (EU)
2016/2102 of the European Parliament and of the Council on the accessibility of
the websites and mobile applications of public sector bodies.</span></p>

<p><span>[<a name="REF_DIRECTIVEEU20162102OFTHEEUROPEANPARL">i.</a></span><span>28</span><span
lang=EN-GB>]                Directive (EU) 2016/2102
of the European Parliament and of the Council of 26 October 2016 on the
accessibility of the websites and mobile applications of public sector bodies.</span></p>

<p><span>[<a name="REF_EN301549">i.</a></span><span>29</span><span>]               
ETSI/CEN/CENELEC EN 301
549 (V2.1.2) (August 2018): &quot;Accessibility requirements for ICT products
and services&quot;.</span></p>

<p><span>[<a name="REF_TR101552">i.</a></span><span>30</span><span>]               
ETSI/CEN/CENELEC TR 101
552: &quot;Guidance for the application of conformity assessment to
accessibility requirements for public procurement of ICT products and services
in Europe&quot;.</span></p>

<p><span>[<a name="REF_ISOIECTS20071_25">i.</a></span><span>31</span><span
lang=EN-GB>]                ISO/IEC TS 20071-25:2017: &quot;Information
technology - User interface component accessibility - Part 25: Guidance on the
audio presentation of text in videos, including captions, subtitles and other
on-screen text&quot;.</span></p>

<p><span>[<a name="REF_W3CRECOMMENDATION_37">i.</a></span><span>32</span><span
lang=EN-GB>]                W3C Recommendation
(September 2015): &quot;Authoring Tool Accessibility Guidelines (ATAG)
2.0&quot;.</span></p>

<p><span>NOTE:    Available at <a
href="http://www.w3.org/TR/ATAG20/">http://www.w3.org/TR/ATAG20/</a>.</span></p>

<p><span>[<a name="REF_W3CRECOMMENDATION_38">i.</a></span><span>33</span><span
lang=EN-GB>]                W3C Recommendation
(September 2015): &quot;User Agent Accessibility Guidelines (UAAG) 2.0&quot;.</span></p>

<p><span>NOTE:    Available at <a
href="http://www.w3.org/TR/UAAG20/">http://www.w3.org/TR/UAAG20/</a>.</span></p>

<p><span>[<a name="REF_ISO21542">i.</a></span><span>34</span><span>]               
ISO 21542:2011:
&quot;Building construction - Accessibility and usability of the built
environment&quot;.</span></p>

<p><span>[<a name="REF_ISOIECGUIDE71">i.</a></span><span>35</span><span
lang=EN-GB>]                ISO/IEC Guide 71:2014:
&quot;Guide for addressing accessibility in standards&quot;.</span></p>

<p><span>[<a name="REF_ITU_TT140">i.</a></span><span>36</span><span
lang=EN-GB>]                Recommendation ITU-T T.140
(1988): &quot;Protocol for multimedia application text conversation&quot;.</span></p>

<p><span>[<a name="REF_ITU_TF703">i.</a></span><span>37</span><span
lang=EN-GB>]                Recommendation ITU-T F.703
(2000): &quot;Multimedia conversational services&quot;.</span></p>

<p><span>[<a name="REF_W3CWEBSCHEMASACCESSIBILITY20">i.</a></span><span>38</span><span
lang=EN-GB>]                W3C
WebSchemas/Accessibility 2.0.</span></p>

<p><span>NOTE:    Available at <a
href="https://www.w3.org/wiki/WebSchemas/Accessibility">https://www.w3.org/wiki/WebSchemas/Accessibility</a>.</span>
</p>

<p><span>[<a name="REF_EN300743">i.</a></span><span>39</span><span>]               
Void.</span></p>

<p><span>[<a name="REF_201424EU">i.</a></span><span>40</span><span>]               
Directive 2014/24/EU of
the European Parliament and of the Council of 26 February 2014 on public
procurement and repealing Directive 2004/18/EC.</span></p>

<div>

<h1><a name="_Toc57280982"></a><a name="_Toc57985852"></a><a name="_Toc58222225"></a><a name="_Toc66969496"><span
lang=EN-GB>3         Definition of terms, symbols and
abbreviations</span></a></h1>

</div>

<h2><a name="_Toc57280983"></a><a name="_Toc57985853"></a><a name="_Toc58222226"></a><a name="_Toc66969497"><span
lang=EN-GB>3.1         Terms</span></a></h2>

<p><span>For the purposes of the present document,
the terms given in ETSI EG 201 013 [</span><span>i.4</span><span>] and the following
apply:</span></p>

<p><b><span>accessibility:</span></b><span> extent to which products, systems,
services, environments and
facilities can be used by people from a population with the widest range of user
needs, characteristics and capabilities, to achieve identified goals in identified
contexts of use (from ISO 9241-11:2018 [</span><span>i.15</span><span>])</span></p>

<p><span>NOTE 1:  Context of use includes direct use or use
supported by assistive technologies.</span></p>

<p><span>NOTE 2:  The context in which the ICT is used may
affect its overall accessibility. This context could include other products and
services with which the ICT may interact.</span></p>

<p><b><span>access space:</span></b><span> space intended to be occupied by
the person, including their
Assistive Technology, while they are using the product</span></p>

<p><b><span>Assistive Listening Devices (ALDs):</span></b><span> devices that
help separate the sounds, particularly speech, that a
person wants to hear from background noise by bringing sound directly into the
ear</span></p>

<p><span>NOTE:    These are often found in meetings and
public venues such as plays, concerts and places of worship. They can also be
used at home with televisions and other products with auditory output.</span></p>

<p><b><span>Assistive Technology (AT):</span></b><span> equipment, product
system, hardware, software or service that is
used to increase, maintain or improve capabilities of individuals (from ISO/IEC
Guide 71:2014 [</span><span>i.35</span><span>])</span></p>

<p><span>NOTE 1:  Assistive technology is an umbrella term
that is broader than assistive products.</span></p>

<p><span>NOTE 2:  Assistive technology can include assistive
services, and professional services needed for assessment, recommendation and
provision.</span></p>

<p><span>NOTE 3:  Where ICT does not support directly
connected assistive technology, but which can be operated by a system connected
over a network or other remote connection, such a separate system (with any
included assistive technology) can also be considered assistive technology.
This is an additional note, not included in ISO/IEC Guide 71:2014 [</span><span>i.35</span><span
lang=EN-GB>].</span></p>

<p><b><span>audio description:</span></b><span> additional audible narrative,
interleaved with the dialogue, which
describes the significant aspects of the visual content of audio-visual media
that cannot be understood from the main soundtrack alone</span></p>

<p><span>NOTE:    This is also variously described using
terms such as &quot;video description&quot; or variants such as
&quot;descriptive narration&quot;.</span></p>

<p><b><span>authoring tool:</span></b><span> software that can be used to
create or modify content</span></p>

<p><span>NOTE 1:  An authoring tool may be used by a single
user or multiple users working collaboratively.</span></p>

<p><span>NOTE 2:  An authoring tool may be a single
stand-alone application or be comprised of collections of applications.</span></p>

<p><span>NOTE 3:  An authoring tool may produce content
that is intended for further modification or for use by end-users. </span></p>

<p><b><span>caption:</span></b><span>
synchronized visual and/or text alternative for both speech and
non-speech audio information needed to understand the media content (after WCAG
2.1 [</span><span>5</span><span>]<span>)</span></span></p>

<p><span>NOTE:    This is also variously described using
terms such as &quot;subtitles&quot; or variants such as &quot;subtitles for the
deaf and hard-of-hearing&quot;.</span></p>

<p><b><span>closed functionality:</span></b><span> functionality that is
limited by characteristics that prevent a
user from attaching, installing or using assistive technology</span></p>

<p><b><span>content:</span></b><span>
information and sensory experience to be communicated to the user
by means of software, including code or mark-up that defines the content's
structure, presentation, and interactions</span><span> (after WCAG2ICT
[</span><span>i.26</span><span>])</span></p>

<p><span>NOTE:    Content occurs in three places: web
pages, documents and software. When content occurs in a web page or a document,
a user agent is needed in order to communicate the content's information and
sensory experience to the user. When content occurs in software, a separate
user agent is not needed in order to communicate the content's information and
sensory experience to the user - the software itself performs that function.</span></p>

<p><b><span>context of use:</span></b><span> </span><span>combination of users,
goals and tasks,
resources, and environment. (from ISO 9241-11:2018 [</span><span>i.15</span><span
lang=EN-GB>])</span></p>

<p><span>NOTE:    The &quot;environment&quot; in a context
of use includes the technical, physical, social, cultural and organizational
environments.</span></p>

<p><b><span>document:</span></b><span>
logically distinct assembly of content (such as a file, set of
files, or streamed media) that functions as a single entity rather than a
collection, that is not part of software and that does not include its own user
agent (after WCAG2ICT [</span><span>i.26</span><span>])</span></p>

<p><span>NOTE 1:  A document always requires a user agent
to present its content to the user.</span></p>

<p><span>NOTE 2:  Letters, e-mail messages, spreadsheets,
books, pictures, presentations, and movies are examples of documents.</span></p>

<p><span>NOTE 3:  Software configuration and storage files
such as databases and virus definitions, as well as computer instruction files
such as source code, batch/script files, and firmware, are examples of files
that function as part of software and thus are not examples of documents. If
and where software retrieves &quot;information and sensory experience to be
communicated to the user&quot; from such files, it is just another part of the
content that occurs in software and is covered by WCAG2ICT like any other parts
of the software. Where such files contain one or more embedded documents, the
embedded documents remain documents under this definition.</span></p>

<p><span>NOTE 4:  A collection of files zipped together
into an archive, stored within a single virtual hard drive file, or stored in a
single encrypted file system file, do not constitute a single document when so
collected together. The software that archives/encrypts those files or manages
the contents of the virtual hard drive does not function as a user agent for
the individually collected files in that collection because that software is
not providing a fully functioning presentation of that content.</span></p>

<p><span>NOTE 5:  Anything that can present its own content
without involving a user agent, such as a self-playing book, is not a document
but is software.</span></p>

<p><span>NOTE 6:  A single document may be composed of
multiple files such as the video content and closed caption text. This fact is
not usually apparent to the end-user consuming the document/content.</span></p>

<p><span>NOTE 7:  An assembly of files that represented the
video, audio, captions and timing files for a movie is an example of a
document.</span></p>

<p><span>NOTE 8:  A binder file used to bind together the
various exhibits for a legal case would not be a document. </span></p>

<p><span>NOTE 9:  Documents may contain sub-documents.</span></p>

<p><b><span>embedded:</span></b><span>
directly included in the content that is downloaded to the user agent and its
extension, and is intended to be used in rendering the web page</span></p>

<p><span>NOTE:    Something that is downloaded using a
mechanism on the web page but is not used in rendering the page is not
&quot;embedded&quot; in the page.</span></p>

<p><b><span>ICT network:</span></b><span>
technology and resources supporting the connection and operation of
interconnected ICT</span></p>

<p><b><span>Information
and Communication Technology (ICT):</span></b><span> technology,
equipment, or interconnected system or subsystem of equipment for which the
principal function is the creation, conversion, duplication, automatic
acquisition, storage, analysis, evaluation, manipulation, management, movement,
control, display, switching, interchange, transmission, reception, or broadcast
of data or information</span></p>

<p><span>NOTE:    Examples of ICT are web pages, electronic
content, telecommunications products, computers and ancillary equipment,
software including mobile applications, information kiosks and transaction
machines, videos, IT services, and multifunction office machines which copy,
scan, and fax documents. </span></p>

<p><b><span>mechanically operable part:</span></b><span> operable part that
has a mechanical interface to activate,
deactivate, or adjust the ICT</span></p>

<p><span>NOTE:    Examples of mechanically operable parts
include scanner covers, notebook docking stations and lids as well as physical
switches and latches.</span></p>

<p><b><span>mechanism
for private listening:</span></b><span> auditory output designed so
that only the current user can receive the sound</span></p>

<p><span>NOTE:    Personal headsets, directional speakers
and audio hoods are examples of mechanisms for private listening.</span></p>

<p><a name="The_Directive"></a><b><span>non-text
content:</span></b><span> content that is not a sequence of
characters that can be programmatically determined or where the sequence is not
expressing something in human language (after WCAG 2.1 [</span><span>5</span><span
lang=EN-GB>])</span></p>

<p><b><span>non-web document:</span></b><span> document that is not a web
page, not embedded in web pages nor used
in the rendering or functioning of the page</span></p>

<p><b><span>non-web software:</span></b><span> software that is not a web
page, not embedded in web pages nor used
in the rendering or functioning of the page</span></p>

<p><b><span>open
functionality:</span></b><span> </span><span>functionality
that supports access by assistive technology</span></p>

<p><span>NOTE:    This is the opposite of closed
functionality.</span></p>

<p><b><span>operable part:</span></b><span> component of ICT used to activate,
deactivate, or adjust the ICT</span></p>

<p><span>NOTE 1:  Operable parts can be provided in either hardware
(see mechanically operable parts, above) or software. An on-screen button is an
example of an operable part provided by software.</span></p>

<p><span>NOTE 2:  Operable parts do not include parts
involved only in maintenance or repair or other actions that are not expected
of a typical user if the product is not malfunctioning. These actions include:
clearing paper jams internal to the machine, replacing items or parts internal
to the machine that may expose the end user to sharp or hot surfaces, replacing
or repairing items designated by manufacturers as service or maintenance items
in user documentation.</span></p>

<p><b><span>platform software
(platform):</span></b><span> collection of
software components that runs on an underlying software </span><span>or<span>
hardware layer, and that provides a set
of software services to other software components that allows those
applications to be isolated from the underlying software </span>or<span> hardware layer
(after </span>ISO/IEC 13066-1 [</span><span>i.19</span><span>]<span>)</span></span></p>

<p><span>NOTE:    A particular software component might
play the role of a platform in some situations and a client in others.</span></p>

<p><b><span>programmatically determinable:</span></b><span> able to be read by
software from developer-supplied data in a way
that other software, including assistive technologies, can extract and present
this information to users in different modalities</span></p>

<p><span>NOTE:    WCAG 2.1 uses &quot;determined&quot;
where this definition uses &quot;able to be read&quot; (to avoid ambiguity with
the word &quot;determined&quot;).</span></p>

<p><b><span>Real-Time Text (</span><span>RTT<span>):</span></span></b><span>
</span><span>form
of a text conversation in
point to point situations or in multipoint conferencing where the text being
entered is sent in such a way that the communication is perceived by the user
as being continuous</span></p>

<p><span>NOTE 1:  Users will perceive communication as
continuous if the delay between text being created by the sender and received
by the recipient is less than 500 ms. However, the actual delay will be
dependent on the communication network.</span></p>

<p><span>NOTE 2:  The creation of text will differ between
systems where text is entered on a word-by-word basis (e.g.&nbsp;speech</span><span
style='font-family:"Yu Gothic",sans-serif'>‑</span><span>to</span><span
style='font-family:"Yu Gothic",sans-serif'>‑</span><span>text
and predictive-text based systems) and systems where each character is
separately generated (e.g. typing on a physical keyboard).</span></p>

<p><b><span>satisfies a success criterion:</span></b><span> success criterion
does not evaluate to &quot;false&quot; when
applied to the ICT (after WCAG&nbsp;2.1&nbsp;[</span><span>5</span><span>])</span></p>

<p><b><span>single
user connection:</span></b><span> connection that consists of sound,
RTT or video (or a combination of two or three of those media) that is established
by a single user action</span></p>

<p><span>NOTE:    Even though the different media may
travel over different channels, and more than one piece of hardware may be
involved, it appears to the user like a single connection, and is treated by
any intermediate technologies (e.g. network, auto-reception) as a single connection
for purposes such as transfer.</span></p>

<p><b><span>spoken captions/subtitles
audio captions/subtitles:</span></b><span> captions/subtitles
that are voiced over the audiovisual content </span><span>(from ISO/IEC
TS 20071-25 [</span><span>i.31</span><span>])</span></p>

<p><b><span>stationary ICT:</span></b><span> ICT that stands on the floor, or
is mounted on a wall or other
immovable structure, and is not intended to be moved by its user</span></p>

<p><span>NOTE 1:  Typically, stationary ICT rests on the
ground (such as an information kiosk) or is installed in a wall (such as a
machine that dispenses cash or performs other banking services).</span></p>

<p><span>NOTE 2:  A manufacturer cannot control the height
of ICT that is put on a table by someone else, but they are able to control the
reach dimensions of self-contained ICT that rests on the ground and can specify
the heights for installation in walls.</span></p>

<p><b><span>terminal:</span></b><span> combination of
hardware and/or software with which the end user
directly interacts and that provides the user interface</span></p>

<p><span>NOTE 1:  The hardware may consist of more than one
device working together e.g. a mobile device and a computer.</span></p>

<p><span>NOTE 2:  For some systems, the software that
provides the user interface may reside on more than one device such as a
telephone and a server.</span></p>

<p><b><span>turn-taking:</span></b><span>
type of organization in conversation and discourse where participants speak one
at a time in alternating turns</span></p>

<p><b><span>user agent: </span></b><span>software
that retrieves and presents content for users (after WCAG 2.1 [</span><span>5</span><span
lang=EN-GB>]<span>)</span></span></p>

<p><span>NOTE 1:  Software that only displays the content
contained within it is treated as software and not considered to be a user
agent.</span></p>

<p><span>NOTE 2:  An example of software that is not a user
agent is a calculator application that does not retrieve the calculations from
outside the software to present it to a user. In this case, the calculator
software is not a user agent, it is simply software with a user interface.</span></p>

<p><span>NOTE 3:  Software that only shows a preview of
content such as a thumbnail or other non-fully functioning presentation is not
providing user agent functionality.</span></p>

<p><b><span>user interface:</span></b><span> all components of an interactive
system (software or hardware) that
provide information and/or controls for the user to accomplish specific tasks
with the interactive system (from ISO 9241-110 [</span><span>i.16</span><span>])</span>
</p>

<p><b><span>user interface element</span></b><b><span>:</span></b><span> entity of
the user interface that is
presented to the user by the software (after ISO&nbsp;9241‑171&nbsp;[</span><span>i.17</span><span
lang=EN-GB>])</span></p>

<p><span>NOTE 1:  This term is also known as &quot;user
interface component&quot;.</span></p>

<p><span>NOTE 2:  User-interface elements can be
interactive or not.</span></p>

<p><b><span>web content:</span></b><span>
content that belongs to a web page, and that is used in the rendering or that
is intended to be used in the rendering of the web page</span></p>

<p><b><span>web page:</span></b><span>
non-embedded resource obtained from a single </span><span>URI using HTTP
plus any other resources that are used in the rendering or intended to be
rendered together with it by a user agent (after WCAG 2.1 [</span><span>5</span><span
lang=EN-GB>])</span></p>

<h2><a name="_Toc57280984"></a><a name="_Toc57985854"></a><a name="_Toc58222227"></a><a name="_Toc66969498"><span
lang=EN-GB>3.2         Symbols</span></a></h2>

<p><span>Void.</span></p>

<h2><a name="_Toc57280985"></a><a name="_Toc57985855"></a><a name="_Toc58222228"></a><a name="_Toc66969499"><span
lang=EN-GB>3.3         Abbreviations</span></a></h2>

<p><span>For the
purposes of the present document, the following abbreviations apply:</span></p>

<p><span>ANSI                American National Standards
Institute</span></p>

<p><span>AT                   Assistive Technology</span></p>

<p><span>ATAG              Authoring Tool Accessibility
Guidelines (of W3C)</span></p>

<p><span>CEN                 Comité Européen de
Normalisation</span></p>

<p><span>CSS                  Cascading Style Sheets</span></p>

<p><span>DOM                Document Object Model</span></p>

<p><span>EFTA               European Free Trade Area</span></p>

<p><span>EU                   European Union</span></p>

<p><span>FPS                  Frames Per Second</span></p>

<p><span>FXML              XML-based user interface markup
language</span></p>

<p><span>HTML              HyperText Markup Language</span></p>

<p><span>HTTP               HyperText Transfer Protocol</span></p>

<p><span>ICT                  Information and Communication
Technology</span></p>

<p><span>IETF                 Internet Engineering Task
Force</span></p>

<p><span>IMS                  IP Multimedia System</span></p>

<p><span>IP                     Internet Protocol</span></p>

<p><span>ISO                  <span>International
Organization for Standardization</span></span></p>

<p><span>ITU-T               International Telecommunication
Union - Telecommunication standardization sector</span></p>

<p><span>JWG                 Joint Working Group (of
CEN/CENELEC/ETSI)</span></p>

<p><span>LED                 Light Emitting Device</span></p>

<p><span>ODF                 Open Document Format</span></p>

<p><span>OOXML           Office Open eXtensible Markup
Language</span></p>

<p><span>PSTN               Public Switched Telephone
Network</span></p>

<p><span>QVGA              Quarter Video Graphics Array</span></p>

<p><span>RFC                 Request For Comment</span></p>

<p><span>RTT                 Real-Time Text</span></p>

<p><span>SIP                   Session Initiation Protocol</span></p>

<p><span>UAAG              User Agent Accessibility
Guidelines (of W3C)</span></p>

<p><span>URI                  Uniform Resource Identifier</span></p>

<p><span>USB                 Universal Serial Bus</span></p>

<p><span>VGA                Video Graphics Array</span></p>

<p><span>VOIP                Voice Over IP</span></p>

<p><span>W3C                 World Wide Web Consortium</span></p>

<p><span>WAI                 Web Accessibility Initiative</span></p>

<p><span>WCAG             Web Content Accessibility
Guidelines (of W3C)</span></p>

<p><span>WLAN              Wireless Local Access Network</span></p>

<p><span>XML                eXtensible Markup Language</span></p>

<p><span>XUL                 XML User interface Language</span></p>

<div>

<h1><a name="_Toc57280986"></a><a name="_Toc57985856"></a><a name="_Toc58222229"></a><a name="_Toc66969500"><span
lang=EN-GB>4         Functional performance</span></a>
</h1>

</div>

<h2><a name="_Toc57280987"></a><a name="_Toc57985857"></a><a name="_Toc58222230"></a><a
name="_Toc66969501"><span><span>4.1         Meeting
functional performance statements</span></span></a></h2>

<p><span>The statements set out in clause 4.2 are
intended to describe the functional performance of ICT enabling people to
locate, identify, and operate ICT functions, and to access the information
provided, regardless of physical, cognitive or sensory abilities. Any differences
in ability may be permanent, temporary or situational. The requirements in
clauses 5 to 13 provide specific testable criteria for accessible ICT,
corresponding to the user needs reflected in clause 4.2.</span></p>

<p><span>NOTE 1:  The relationship between the requirements
from clauses 5 to 13 and the functional performance statements is set out in
Annex B.</span></p>

<p><span>NOTE 2:  The intent of clause 4.2 is to describe
the ICT performance in enabling users to access the full functionality and
documentation of the product or the service with or without the use of
assistive technologies.</span></p>

<p><span>NOTE 3:  The methods of meeting the accessibility
needs of users with multiple access needs will depend on the specific
combination of needs. Meeting these user accessibility needs may be addressed
by considering multiple clauses in clause 4.2.</span></p>

<p><span>NOTE 4:  Several users' accessibility needs rely
on ICT providing specific modes of operation. If a user is to activate, engage
or switch to the mode that complies with his or her user accessibility needs,
the method for activating, engaging or switching to that mode would need to
comply with the same user accessibility needs.</span></p>

<h2><a name="_Toc57280988"></a><a name="_Toc57985858"></a><a name="_Toc58222231"></a><a name="_Toc66969502"><span
lang=EN-GB>4.2         Functional performance
statements</span></a></h2>

<h3><a name="_Toc57280989"></a><a name="_Toc57985859"></a><a name="_Toc58222232"></a><a name="_Toc66969503"><span
lang=EN-GB>4.2.1<i>       </i>Usage without vision</span></a></h3>

<p><span>Where ICT provides visual modes of
operation, the ICT provides at least one mode of operation that does not
require vision. This is essential for users without vision and benefits many
more users in different situations.</span></p>

<p><span>NOTE 1:  A web page or application with a well
formed semantic structure can allow users without vision to identify, navigate
and interact with a visual user interface.</span></p>

<p><span>NOTE 2:  Audio and tactile user interfaces may
contribute towards meeting this clause.</span></p>

<h3><a name="_Toc57280990"></a><a name="_Toc57985860"></a><a name="_Toc58222233"></a><a name="_Toc66969504"><span
lang=EN-GB>4.2.2       Usage with limited vision</span></a></h3>

<p><span>Where ICT provides visual modes of
operation, the ICT provides features that enable users to make better use of
their limited vision. This is essential for users with limited vision and
benefits many more users in different situations.</span></p>

<p><span>NOTE 1:  Magnification, reduction of required
field of vision and control of contrast, brightness and intensity can
contribute towards meeting this clause.</span></p>

<p><span>NOTE 2:  Where significant features of the user
interface are dependent on depth perception, the provision of additional methods
of distinguishing between the features may contribute towards meeting this
clause.</span></p>

<p><span>NOTE 3:  Users with limited vision may also
benefit from non-visual access (see clause 4.2.1).</span></p>

<h3><a name="_Toc57280991"></a><a name="_Toc57985861"></a><a name="_Toc58222234"></a><a name="_Toc66969505"><span
lang=EN-GB>4.2.3       Usage without perception of
colour</span></a></h3>

<p><span>Where ICT
provides visual modes of operation, the ICT provides a visual mode of operation
that does not require user perception of colour. This is essential for users
with limited colour perception and benefits many more users in different
situations.</span></p>

<p><span>NOTE:    Where significant features of the user
interface are colour-coded, the provision of additional methods of
distinguishing between the features may contribute towards meeting this clause.</span></p>

<h3><a name="_Toc57280992"></a><a name="_Toc57985862"></a><a name="_Toc58222235"></a><a name="_Toc66969506"><span
lang=EN-GB>4.2.4       Usage without hearing</span></a></h3>

<p><span>Where ICT provides auditory modes of
operation, the ICT provides at least one mode of operation that does not
require hearing. This is essential for users without hearing and benefits many
more users in different situations.</span></p>

<p><span>NOTE:    Visual and tactile user interfaces, including
those based on sign language, may contribute towards meeting this clause.</span></p>

<h3><a name="_Toc57280993"></a><a name="_Toc57985863"></a><a name="_Toc58222236"></a><a name="_Toc66969507"><span
lang=EN-GB>4.2.5       Usage with limited hearing</span></a></h3>

<p><span>Where ICT provides auditory modes of
operation, the ICT provides enhanced audio features. This is essential for
users with limited hearing and benefits many more users in different
situations.</span></p>

<p><span>NOTE 1:  Enhancement of the audio clarity,
reduction of background noise, providing a joint monaural option, adjustment of
balance of both audio channels, increased range of volume and greater volume in
the higher frequency range can contribute towards meeting this clause.</span></p>

<p><span>NOTE 2:  Allowing the use of Assistive Listening
Devices, such as headsets with noise cancellation (connected by cable,
Bluetooth or WLAN) can contribute towards meeting this clause.</span></p>

<p><span>NOTE 3:  Users with limited hearing may also
benefit from non-hearing access (see clause 4.2.4).</span></p>

<h3><a name="_Toc57280994"></a><a name="_Toc57985864"></a><a name="_Toc58222237"></a><a name="_Toc66969508"><span
lang=EN-GB>4.2.6       Usage with no or limited vocal
capability</span></a></h3>

<p><span>Where ICT requires vocal input from users, the
ICT provides at least one mode of operation that does not require them to
generate vocal output. This is essential users with no or limited vocal
capability and benefits many more users in different situations.</span></p>

<p><span>NOTE 1:  Vocal output includes speech and other
orally generated sounds, such as whistles and clicks.</span></p>

<p><span>NOTE 2:  Keyboard, pen or touch user interfaces
may contribute towards meeting this clause.</span></p>

<h3><a name="_Toc57280995"></a><a name="_Toc57985865"></a><a name="_Toc58222238"></a><a name="_Toc66969509"><span
lang=EN-GB>4.2.7       Usage with limited
manipulation or strength</span></a></h3>

<p><span>Where ICT
requires manual actions, the ICT provides features that enable users to make
use of the ICT through alternative actions not requiring manipulation,
simultaneous action or hand strength. This is essential for users with limited
manipulation or strength and benefits many more users in different situations.</span></p>

<p><span>NOTE 1:  Examples of operations that users may not
be able to perform include those that require fine motor control, path
dependant gestures, pinching, twisting of the wrist, tight grasping, or
simultaneous manual actions.</span></p>

<p><span>NOTE 2:  One-handed operation, sequential key
entry and speech user interfaces may contribute towards meeting this clause.</span></p>

<p><span>NOTE 3:  Some users have limited hand strength and
may not be able to achieve the level of strength to perform an operation.
Alternative user interface solutions that do not require hand strength may
contribute towards meeting this clause.</span></p>

<h3><a name="_Toc57280996"></a><a name="_Toc57985866"></a><a name="_Toc58222239"></a><a name="_Toc66969510"><span
lang=EN-GB>4.2.8       Usage with limited reach</span></a></h3>

<p><span>Where ICT products are free-standing or
installed, all the elements required for operation will need to be within reach
of all users. This is essential for users with limited reach and benefits many
more users in different situations.</span></p>

<p><span>NOTE:    Considering the needs of wheelchair users
and the range of user statures in the placing of operational elements of the
user interface may contribute towards meeting this clause.</span></p>

<h3><a name="_Toc57280997"></a><a name="_Toc57985867"></a><a name="_Toc58222240"></a><a name="_Toc66969511"><span
lang=EN-GB>4.2.9       Minimize photosensitive
seizure triggers</span></a></h3>

<p><span>Where ICT provides visual modes of
operation, the ICT provides at least one mode of operation that minimizes the
potential for triggering photosensitive seizures. This is essential for users with
photosensitive seizure triggers.</span></p>

<p><span>NOTE:    Limiting the area and number of flashes
per second may contribute towards meeting this clause.</span></p>

<h3><a name="_Toc57280998"></a><a name="_Toc57985868"></a><a name="_Toc58222241"></a><a name="_Toc66969512"><span
lang=EN-GB>4.2.10     Usage with limited cognition,
language or learning</span></a></h3>

<p><span>The ICT provides features and/or
presentation that makes it simpler and easier to understand, operate and use.
This is essential for users with limited cognition, language or learning, and
benefits many more users in different situations.</span></p>

<p><span>NOTE 1:  Adjustable timings, error indication and
suggestion, and a logical focus order are examples of design features that may
contribute towards meeting this clause.</span></p>

<p><span>NOTE 2:  Providing an audio output of the text is
an example of providing support for people with limited reading abilities.</span></p>

<p><span>NOTE 3:  Providing spelling aid and word
prediction of the text is an example of providing support for people with
limited writing abilities.</span></p>

<p><span>NOTE 4:  Interaction with content can be made
easier, and less prone to errors, by presenting tasks in steps that are easy to
follow.</span></p>

<h3><a name="_Toc57280999"></a><a name="_Toc57985869"></a><a name="_Toc58222242"></a><a name="_Toc66969513"><span
lang=EN-GB>4.2.11     Privacy</span></a></h3>

<p><span>Where ICT provides features for
accessibility, the ICT maintains the privacy of users of these features at the
same level as other users.</span></p>

<p><span>NOTE:    Enabling the
connection of personal headsets for private
listening, not providing a spoken version of characters being masked and
enabling user control of legal, financial and personal data are examples of
design features that may contribute towards meeting this clause.</span></p>

<div>

<h1><a name="_Toc57281000"></a><a name="_Toc57985870"></a><a name="_Toc58222243"></a><a name="_Toc66969514"><span
lang=EN-GB>5         Generic
requirements</span></a></h1>

</div>

<h2><a name="_Toc57281001"></a><a name="_Toc57985871"></a><a name="_Toc58222244"></a><a name="_Toc66969515"><span
lang=EN-GB>5.1         Closed functionality</span></a></h2>

<h3><a name="_Toc57281002"></a><a name="_Toc57985872"></a><a name="_Toc58222245"></a><a name="_Toc66969516"><span
lang=EN-GB>5.1.1       Introduction
(informative)</span></a></h3>

<p><span>ICT has closed functionality for many
reasons, including design or policy. Some of the functionality of products can
be closed because the product is self-contained and users are precluded from
adding peripherals or software in order to access that functionality.</span></p>

<p><span>ICT may have closed functionality in
practice even though the ICT was not designed, developed or supplied to be
closed.</span></p>

<p><span>Computers that do not allow end-users to
adjust settings or install software are functionally closed.</span></p>

<h3><a name="_Toc57281003"></a><a name="_Toc57985873"></a><a name="_Toc58222246"></a><a name="_Toc66969517"><span
lang=EN-GB>5.1.2       General</span></a></h3>

<h4><span>5.1.2.1           Closed functionality</span></h4>

<p><span>Where ICT has closed functionality, it
shall meet the requirements set out in clauses 5.2 to 13, as applicable.</span></p>

<p><span>NOTE 1:  ICT may close some, but not all, of its
functionalities. Only the closed functionalities have to conform to the
requirements of clause 5.1.</span></p>

<p><span>NOTE 2:  The requirements within this clause replace
those in clauses 5.2 to 13 that specifically state that they do not apply to
closed functionality. This may be because they relate to compatibility with
assistive technology or to the ability for the user to adjust system
accessibility settings in products with closed functionality (e.g. products
that prevent access to the system settings control panel).</span></p>

<h4><span>5.1.2.2           Assistive technology</span></h4>

<p><span>Where ICT has closed functionality, that
closed functionality shall be operable without requiring the user to attach, connect
or install assistive technology and shall conform to the generic requirements
of clauses 5.1.3 to 5.1.6 as applicable. Personal headsets and personal
induction loops shall not be classed as assistive technology for the purpose of
this clause.</span></p>

<h3><a name="_Toc57281004"></a><a name="_Toc57985874"></a><a name="_Toc58222247"></a><a name="_Toc66969518"><span
lang=EN-GB>5.1.3       Non-visual access</span></a></h3>

<h4><span>5.1.3.1           Audio output of visual information</span></h4>

<p><span>Where visual information is needed to
enable the use of those functions of ICT that are closed to assistive
technologies for screen reading, ICT shall provide at least one mode of
operation using non-visual access to enable the use of those functions.</span></p>

<p><span>NOTE 1:  Non-visual access may be in an audio
form, including speech, or a tactile form such as braille for deaf-blind users.</span></p>

<p><span>NOTE 2:  The visual information needed to enable
use of some functions may include operating instructions and orientation,
transaction prompts, user input verification, error messages and non-text
content.</span></p>

<h4><span>5.1.3.2           Auditory output delivery including
speech</span></h4>

<p><span>Where
auditory output is provided as non-visual access to closed functionality, the
auditory output shall be delivered:</span></p>

<p><span>a)<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>either directly by a mechanism included in or
provided with the ICT; or</span></p>

<p><span>b)<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>by a personal headset that can be connected
through a 3,5 mm audio jack, or an industry standard connection, without
requiring the use of vision.</span></p>

<p><span>NOTE 1:  Mechanisms included in or provided with
ICT may be, but are not limited to, a loudspeaker, a built-in handset/headset,
or other industry standard coupled peripheral.</span></p>

<p><span>NOTE 2:  An industry standard connection could be
a wireless connection.</span></p>

<p><span>NOTE 3:  Some users may benefit from the provision
of an inductive loop.</span></p>

<h4><span>5.1.3.3           Auditory output correlation</span></h4>

<p><span>Where auditory output is provided as
non-visual access to closed functionality, and where information is displayed
on the screen, the ICT should provide auditory information that allows the user
to correlate the audio with the information displayed on the screen.</span></p>

<p><span>NOTE 1:  Many people who are legally blind still
have visual ability, and use aspects of the visual display even if it cannot be
fully comprehended. An audio alternative that is both complete and
complementary includes all visual information such as focus or highlighting, so
that the audio can be correlated with information that is visible on the screen
at any point in time.</span></p>

<p><span>NOTE 2:  Examples of auditory information that
allows the user to correlate the audio with the information displayed on the
screen include structure and relationships conveyed through presentation.</span></p>

<h4><span>5.1.3.4           Speech output user control</span></h4>

<p><span>Where speech output is provided as non-visual
access to closed functionality, the speech output shall be capable of being
interrupted and repeated when requested by the user, where permitted by
security requirements.</span></p>

<p><span>NOTE 1:  It is best practice to allow the user to
pause speech output rather than just allowing them to interrupt it.</span></p>

<p><span>NOTE 2:  It is best practice to allow the user to
repeat only the most recent portion rather than requiring play to start from
the beginning.</span></p>

<h4><span>5.1.3.5           Speech output automatic interruption</span></h4>

<p><span>Where speech output is provided as
non-visual access to closed functionality, the ICT shall interrupt current
speech output when a user action occurs and when new speech output begins.</span></p>

<p><span>NOTE:    Where it is essential that the user hears
the entire message, e.g. a safety instruction or warning, the ICT may need to
block all user action so that speech is not interrupted.</span></p>

<h4><span>5.1.3.6           </span><span>Speech output
for non-text content</span></h4>

<p><span>Where </span><span>ICT</span><span> presents non-text
content, the alternative for non-text content
shall be presented to users via speech output unless the non-text content is
pure decoration or is used only for visual formatting. The speech output for
non-text content shall follow the guidance for &quot;text alternative&quot; described
in </span><span>WCAG</span><span> 2.1 [</span><span>5</span><span>]
Success Criterion 1.1.1.</span></p>

<h4><span>5.1.3.7           Speech output for video information</span></h4>

<p><span>Where pre-recorded video content is needed
to enable the use of closed functions of ICT and where speech output is
provided as non-visual access to closed functionality, the speech output shall
present equivalent information for the pre‑recorded video content.</span></p>

<p><span>NOTE:    This speech output can take the form of
an audio description or an auditory transcript of the video content.</span></p>

<h4><span>5.1.3.8           Masked entry</span></h4>

<p><span>Where auditory output is provided as
non-visual access to closed functionality, and the characters displayed are
masking characters, the auditory output shall not be a spoken version of the
characters entered unless the auditory output is known to be delivered only to
a mechanism for private listening, or the user explicitly chooses to allow non‑private
auditory output. </span></p>

<p><span>NOTE 1:  Masking characters are usually displayed
for security purposes and include, but are not limited to asterisks
representing personal identification numbers.</span></p>

<p><span>NOTE 2:  Unmasked character output might be
preferred when closed functionality is used, for example, in the privacy of the
user's home. A warning highlighting privacy concerns might be appropriate to
ensure that the user has made an informed choice.</span></p>

<h4><span>5.1.3.9           Private access to personal data</span></h4>

<p><span>Where auditory output is provided as
non-visual access to closed functionality, and the output contains data that is
considered to be private according to the applicable privacy policy, the
corresponding auditory output shall only be delivered through a mechanism for
private listening that can be connected without requiring the use of vision, or
through any other mechanism explicitly chosen by the user.</span></p>

<p><span>NOTE 1:  This requirement does not apply in cases
where data is not defined as being private according to the applicable privacy policy
or where there is no applicable privacy policy.</span></p>

<p><span>NOTE 2:  Non-private output might be preferred
when closed functionality is used, for example, in the privacy of the user's
home. A warning highlighting privacy concerns might be appropriate to ensure
that the user has made an informed choice.</span></p>

<h4><span>5.1.3.10         Non-interfering audio output</span></h4>

<p><span>Where auditory output is provided as
non-visual access to closed functionality, the ICT shall not automatically
play, at the same time, any interfering audible output that lasts longer than
three seconds.</span></p>

<h4><span>5.1.3.11         Private listening volume</span></h4>

<p><span>Where auditory
output is provided as non-visual access to closed functionality and is
delivered through a mechanism for private listening, </span><span>ICT</span><span> shall
provide </span><span>at</span><span>
least one non-visual mode of operation for controlling the volume.</span></p>

<h4><span>5.1.3.12         Speaker volume</span></h4>

<p><span>Where auditory output is provided as
non-visual access to closed functionality and is delivered through speakers on </span><span
lang=EN-GB>ICT</span><span>, a non-visual incremental volume control
shall be provided with output amplification up to a level of </span><span>at</span><span>
least 65&nbsp;dBA (-29 dBPaA).</span></p>

<p><span>NOTE:    For noisy environments, 65 dBA may not be
sufficient.</span></p>

<h4><span>5.1.3.13         Volume reset</span></h4>

<p><span>Where auditory output is provided as
non-visual access to closed functionality, a function that resets the volume to
be at a level of 65 dBA or less after every use, shall be provided, unless the
ICT is dedicated to a single user.</span></p>

<p><span>NOTE:    A feature to disable the volume reset
function may be provided in order to enable the single-user exception to be
met. </span></p>

<h4><span>5.1.3.14         Spoken languages</span></h4>

<p><span>Where speech
output is provided as non-visual access to closed functionality, speech output
shall be in the same human language as the displayed content provided, except:</span></p>

<p><span>a)<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>for proper names, technical terms, words of
indeterminate language, and words or phrases that have become part of the
vernacular of the immediately surrounding text;</span></p>

<p><span>b)<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>where the content is generated externally and
not under the control of the ICT vendor, the present clause shall not be
required to apply for languages not supported by the ICT's speech synthesizer;</span></p>

<p><span>c)<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>for displayed languages that cannot be selected
using non-visual access;</span></p>

<p><span>d)<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>where the user explicitly selects a speech
language that is different from the language of the displayed content.</span></p>

<h4><span>5.1.3.15         Non-visual error identification</span></h4>

<p><span>Where speech output is provided as
non-visual access to closed functionality and an input error is automatically
detected, speech output shall identify and describe the item that is in error. </span></p>

<h4><span>5.1.3.16         Receipts, tickets, and transactional
outputs</span></h4>

<p><span>Where ICT is closed to visual access and
provides receipts, tickets or other outputs as a result of a self-service
transaction, speech output shall be provided which shall include all
information necessary to complete or verify the transaction. In the case of
ticketing machines, printed copies of itineraries and maps shall not be
required to be audible.</span></p>

<p><span>NOTE:    The speech output may be provided by any
element of the total ICT system.</span></p>

<h3><a name="_Toc57281005"></a><a name="_Toc57985875"></a><a name="_Toc58222248"></a><a name="_Toc66969519"><span
lang=EN-GB>5.1.4       Functionality closed to text
enlargement</span></a></h3>

<p><span>Where any functionality of ICT is closed to
the text enlargement features of platform or assistive technology, the ICT
shall provide a mode of operation where the text and images of text necessary
for all functionality is displayed in such a way that a non-accented capital
&quot;H&quot; subtends an angle of at least 0,7 degrees at a viewing distance
specified by the supplier.</span></p>

<p><span>The subtended angle, in degrees, may be
calculated from:</span></p>

<p><span>                                                            Ψ
= (180 x H) / (π x D)</span></p>

<p><span>Where:</span></p>

<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>ψ is the subtended angle in degrees</span></p>

<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>H is the height of the text</span></p>

<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>D is the viewing distance</span></p>

<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>D and H are expressed in the same units</span></p>

<p><span>NOTE 1:  The intent is to provide a mode of
operation where text is large enough to be used by most users with low vision.</span></p>

<p><span>NOTE 2:  Table 5.1 and Figure 1 illustrate the
relationship between the maximum viewing distance and minimum character height
at the specified minimum subtended angle.</span></p>

<p><span>Table 5.1: Relationship between maximum design
viewing distance and<br>
minimum character height at the limit of subtended angle</span></p>

<div align=center>

<table class=MsoNormalTable border=1 cellspacing=0 cellpadding=0 width=340>
<tr>
<td width=94>
<p><span>Minimum subtended angle</span></p>
</td>
<td width=123>
<p><span>Maximum design viewing distance</span></p>
</td>
<td width=123>
<p><span>Minimum character height</span></p>
</td>
</tr>
<tr>
<td width=94 rowspan=10>
<p><span>0,7 degrees</span></p>
</td>
<td width=123>
<p><span>100 mm</span></p>
</td>
<td width=123>
<p><span>1,2 mm</span></p>
</td>
</tr>
<tr>
<td width=123>
<p><span>200 mm</span></p>
</td>
<td width=123>
<p><span>2,4 mm</span></p>
</td>
</tr>
<tr>
<td width=123>
<p><span>250 mm</span></p>
</td>
<td width=123>
<p><span>3,1 mm</span></p>
</td>
</tr>
<tr>
<td width=123>
<p><span>300 mm</span></p>
</td>
<td width=123>
<p><span>3,7 mm</span></p>
</td>
</tr>
<tr>
<td width=123>
<p><span>350 mm</span></p>
</td>
<td width=123>
<p><span>4,3 mm</span></p>
</td>
</tr>
<tr>
<td width=123>
<p><span>400 mm</span></p>
</td>
<td width=123>
<p><span>4,9 mm</span></p>
</td>
</tr>
<tr>
<td width=123>
<p><span>450 mm</span></p>
</td>
<td width=123>
<p><span>5,5 mm</span></p>
</td>
</tr>
<tr>
<td width=123>
<p><span>500 mm</span></p>
</td>
<td width=123>
<p><span>6,1 mm</span></p>
</td>
</tr>
<tr>
<td width=123>
<p><span>550 mm</span></p>
</td>
<td width=123>
<p><span>6,7 mm</span></p>
</td>
</tr>
<tr>
<td width=123>
<p><span>600 mm</span></p>
</td>
<td width=123>
<p><span>7,3 mm</span></p>
</td>
</tr>
</table>

</div>

<p><span>&nbsp;</span></p>

<p><span><img border=0 width=386 height=232 id="Picture 15"
src="en_301549v030201p%20without%20tables%20in%20annex%20A%20and%20B-filtered.fld/image005.jpg"
alt="A diagram illustrating the content of clause 5.1.4"></span></p>

<p><span>Figure </span><span>1</span><span>: Relationship between minimum
character
height and maximum design viewing distance</span></p>

<h3><a name="_Toc57281006"></a><a name="_Toc57985876"></a><a name="_Toc58222249"></a><a name="_Toc66969520"><span
lang=EN-GB>5.1.5       Visual output for auditory
information</span></a></h3>

<p><span>Where auditory information is needed to
enable the use of closed functions of ICT, the ICT shall provide visual
information that is equivalent to the auditory output.</span></p>

<p><span>NOTE:    This visual information can take the form
of captions or text transcripts.</span></p>

<h3><a name="_Toc57281007"></a><a name="_Toc57985877"></a><a name="_Toc58222250"></a><a name="_Toc66969521"><span
lang=EN-GB>5.1.6       Operation without keyboard
interface</span></a></h3>

<h4><span>5.1.6.1           Closed functionality</span></h4>

<p><span>Where ICT functionality is closed to
keyboards or keyboard interfaces, all functionality shall be operable without
vision as required by clause 5.1.3.</span></p>

<h4><span>5.1.6.2           Input focus</span></h4>

<p><span>Where ICT functionality is closed to
keyboards or keyboard interfaces and where input focus can be moved to a user
interface element, it shall be possible to move the input focus away from that
element using the same mechanism, in order to avoid trapping the input focus.</span></p>

<h3><a name="_Toc57281008"></a><a name="_Toc57985878"></a><a name="_Toc58222251"></a><a name="_Toc66969522"><span
lang=EN-GB>5.1.7       Access without speech</span></a></h3>

<p><span>Where speech is needed to operate closed
functions of ICT, the ICT shall provide at least one mode of operation using an
alternative input mechanism that does not require speech.</span></p>

<h2><a name="_Toc57281009"></a><a name="_Toc57985879"></a><a name="_Toc58222252"></a><a name="_Toc66969523"><span
lang=EN-GB>5.2         Activation of accessibility
features</span></a></h2>

<p><span>Where </span><span>ICT</span><span> has documented
accessibility features, it shall be possible to
activate those documented accessibility features that are required to meet a
specific need without relying on a method that does not support that need.</span></p>

<h2><a name="_Toc57281010"></a><a name="_Toc57985880"></a><a name="_Toc58222253"></a><a name="_Toc66969524"><span
lang=EN-GB>5.3         Biometrics</span></a></h2>

<p><span>Where </span><span>ICT</span><span> uses biological
characteristics, it shall not rely on the use of a
particular biological characteristic as the only means of user identification
or for control of </span><span>ICT</span><span>.</span></p>

<p><span>NOTE 1:  Alternative means of user identification
or for control of </span><span>ICT</span><span> could be
non-biometric or biometric.</span></p>

<p><span>NOTE 2:  Biometric methods based on dissimilar
biological characteristics increase the likelihood that individuals with
disabilities possess </span><span>at</span><span> least
one of the specified biological characteristics. Examples of dissimilar
biological characteristics are fingerprints, eye retinal patterns, voice, and
face.</span></p>

<h2><a name="_Toc57281011"></a><a name="_Toc57985881"></a><a name="_Toc58222254"></a><a name="_Toc66969525"><span
lang=EN-GB>5.4         Preservation of accessibility
information during conversion</span></a></h2>

<p><span>Where ICT converts information or
communication it shall preserve all documented non-proprietary information that
is provided for accessibility, to the extent that such information can be
contained in or supported by the destination format.</span></p>

<h2><a name="_Toc57281012"></a><a name="_Toc57985882"></a><a name="_Toc58222255"></a><a name="_Toc66969526"><span
lang=EN-GB>5.5         Operable parts</span></a></h2>

<h3><a name="_Toc57281013"></a><a name="_Toc57985883"></a><a name="_Toc58222256"></a><a name="_Toc66969527"><span
lang=EN-GB>5.5.1       Means of operation</span></a></h3>

<p><span>Where ICT has operable parts that require grasping,
pinching, or twisting of the wrist to operate, an accessible alternative means
of operation that does not require these actions shall be provided.</span></p>

<h3><a name="_Toc57281014"></a><a name="_Toc57985884"></a><a name="_Toc58222257"></a><a name="_Toc66969528"><span
lang=EN-GB>5.5.2       Operable parts discernibility</span></a></h3>

<p><span>Where ICT has operable parts, it shall
provide a means to discern each operable part, without requiring vision and
without performing the action associated with the operable part.</span></p>

<p><span>NOTE:    One way of meeting this requirement is by
making the operable parts tactilely discernible.</span></p>

<h2><a name="_Toc57281015"></a><a name="_Toc57985885"></a><a name="_Toc58222258"></a><a name="_Toc66969529"><span
lang=EN-GB>5.6         Locking or toggle controls</span></a></h2>

<h3><a name="_Toc57281016"></a><a name="_Toc57985886"></a><a name="_Toc58222259"></a><a name="_Toc66969530"><span
lang=EN-GB>5.6.1       Tactile or auditory status</span></a></h3>

<p><span>Where ICT has a locking or toggle control
and the status of that control is visually presented to the user, the ICT shall
provide at least one mode of operation where the status of the control can be
determined either through touch or sound without operating the control.</span></p>

<p><span>NOTE 1:  Locking or toggle controls are those
controls that can only have two or three states and that keep their state while
being used.</span></p>

<p><span>NOTE 2:  An example of a locking or toggle control
is the &quot;Caps Lock&quot; key found on most keyboards. Another example is
the volume button on a pay telephone, which can be set at normal, loud, or
extra loud volume.</span></p>

<h3><a name="_Toc57281017"></a><a name="_Toc57985887"></a><a name="_Toc58222260"></a><a name="_Toc66969531"><span
lang=EN-GB>5.6.2       Visual status</span></a></h3>

<p><span>Where ICT has a locking or toggle control
and the status of the control is non-visually presented to the user, the ICT
shall provide at least one mode of operation where the status of the control
can be visually determined when the control is presented.</span></p>

<p><span>NOTE 1:  Locking or toggle controls are those
controls that can only have two or three states and that keep their state while
being used.</span></p>

<p><span>NOTE 2:  An example of a locking or toggle control
is the &quot;Caps Lock&quot; key found on most keyboards. An example of making
the status of a control determinable is a visual status indicator on a
keyboard.</span></p>

<h2><a name="_Toc57281018"></a><a name="_Toc57985888"></a><a name="_Toc58222261"></a><a name="_Toc66969532"><span
lang=EN-GB>5.7         Key repeat</span></a></h2>

<p><span>Where ICT has a key repeat function that
cannot be turned off:</span></p>

<p><span>a)<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>the delay before the key repeat shall be
adjustable to at least 2 seconds; and</span></p>

<p><span>b)<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>the key repeat rate shall be adjustable down to
one character per 2 seconds.</span></p>

<h2><a name="_Toc57281019"></a><a name="_Toc57985889"></a><a name="_Toc58222262"></a><a name="_Toc66969533"><span
lang=EN-GB>5.8         Double-strike key acceptance</span></a></h2>

<p><span>Where ICT has a keyboard or keypad, the
delay after any keystroke, during which an additional key-press will not be
accepted if it is identical to the previous keystroke, shall be adjustable up
to at least 0,5 seconds.</span></p>

<h2><a name="_Toc57281020"></a><a name="_Toc57985890"></a><a name="_Toc58222263"></a><a name="_Toc66969534"><span
lang=EN-GB>5.9         Simultaneous user actions</span></a></h2>

<p><span>Where ICT has a mode of operation requiring
simultaneous user actions for its operation, such ICT shall provide at least
one mode of operation that does not require simultaneous user actions to
operate the ICT.</span></p>

<p><span>NOTE:    Having to use both hands to open the lid
of a laptop, having to press two or more keys at the same time or having to
touch a surface with more than one finger are examples of simultaneous user
actions.</span></p>

<div>

<h1><a name="_Toc57281021"></a><a name="_Toc57985891"></a><a name="_Toc58222264"></a><a name="_Toc66969535"><span
lang=EN-GB>6         ICT with two-way voice
communication</span></a></h1>

</div>

<h2><a name="_Toc57281022"></a><a name="_Toc57985892"></a><a name="_Toc58222265"></a><a name="_Toc66969536"><span
lang=EN-GB>6.1         Audio bandwidth for speech</span></a></h2>

<p><span>Where ICT provides two-way voice communication,
in order to provide good audio quality, that ICT shall be able to encode and
decode two-way voice communication with a frequency range with an upper limit
of at least 7 000 Hz.</span></p>

<p><span>NOTE 1:  For the purposes of interoperability,
support of Recommendation ITU-T G.722 [</span><span>i.21</span><span>] is widely
used.</span></p>

<p><span>NOTE 2:  Where codec negotiation is implemented,
other standardized codecs such as Recommendation ITU‑T G.722.2 [</span><span>i.22</span><span
lang=EN-GB>] are sometimes used so as to avoid
transcoding.</span></p>

<h2><a name="_Toc57281023"></a><a name="_Toc57985893"></a><a name="_Toc58222266"></a><a name="_Toc66969537"><span
lang=EN-GB>6.2         Real-Time Text (RTT)
functionality</span></a></h2>

<h3><a name="_Toc57281024"></a><a name="_Toc57985894"></a><a name="_Toc58222267"></a><a name="_Toc66969538"><span
lang=EN-GB>6.2.1       RTT provision</span></a></h3>

<h4><span>6.2.1.1           RTT communication</span></h4>

<p><span>Where ICT is in a mode that provides a
means for two-way voice communication, the ICT shall provide a means for
two-way RTT communication, except where this would require design changes to
add input or output hardware to the ICT.</span></p>

<p><span>NOTE 1:  This requirement includes those products
which do not have physical display or text entry capabilities but have the
capability to connect to devices that do have such capabilities. It also
includes intermediate ICT between the endpoints of the communication.</span></p>

<p><span>NOTE 2:  There is no requirement to add: a
hardware display, a hardware keyboard, or hardware to support the ability to
connect to a display or keyboard, wired or wirelessly, if this hardware would
not normally be provided.</span></p>

<p><span>NOTE 3:  For the purposes of interoperability, support
of Recommendation ITU-T T.140 [</span><span>i.36</span><span>] is widely used.</span></p>

<h4><span>6.2.1.2           Concurrent voice and text</span></h4>

<p><span>Where ICT provides a means for two-way
voice communication and for users to communicate by RTT, it shall allow
concurrent voice and text through a single user connection.</span></p>

<p><span>NOTE 1:  With many-party communication, as in a
conference system, it is allowed (but not required or necessarily recommended)
that RTT be handled in a single display field and that &quot;turn-taking&quot;
be necessary to avoid confusion (in the same way that turn-taking is required
for those presenting/talking with voice).</span></p>

<p><span>NOTE 2:  With many-party communication, best
practice is for hand-raising for voice users and RTT users to be handled in the
same way, so that voice and RTT users are in the same queue.</span></p>

<p><span>NOTE 3:  With a many-party conference system that
has chat as one of its features - the RTT (like the voice) would typically be
separate from the chat so that RTT use does not interfere with chat (i.e.
people can be messaging in the chat field while the person is
presenting/talking with RTT - in the same manner that people message using the
chat feature while people are talking with voice). RTT users would then use RTT
for presenting and use the Chat feature to message while others are presenting
(via Voice or RTT).</span></p>

<p><span>NOTE 4:  The availability of voice and RTT running
concurrently (and separately from chat) can also allow the RTT field to support
text captioning when someone is speaking (and it is therefore not being used
for RTT since it is not the RTT user's turn to speak).</span></p>

<p><span>NOTE 5:  Where both server-side software and local
hardware and software are required to provide voice communication, where
neither part can support voice communication without the other and are sold as
a unit for the voice communication function, the local and server-side
components are considered a single product.</span></p>

<h3><a name="_Toc57281025"></a><a name="_Toc57985895"></a><a name="_Toc58222268"></a><a name="_Toc66969539"><span
lang=EN-GB>6.2.2       Display of RTT</span></a></h3>

<h4><span>6.2.2.1           Visually distinguishable display</span></h4>

<p><span>Where ICT has RTT send and receive
capabilities, displayed sent text shall be visually differentiated from, and
separated from, received text.</span></p>

<p><span>NOTE:    The ability of the user to choose between
having the send and receive text be displayed in-line or separately, and with
options to select, allows users to display RTT in a form that works best for
them. This would allow Braille users to use a single field and take turns and
have text appear in the sequential way that they may need or prefer.</span></p>

<h4><span>6.2.2.2           Programmatically determinable send and
receive direction</span></h4>

<p><span>Where ICT has RTT send and receive
capabilities, the send/receive direction of transmitted/received text shall be
programmatically determinable, unless the RTT is implemented as closed
functionality.</span></p>

<p><span>NOTE:    This enables screen readers to
distinguish between incoming text and outgoing text when used with RTT
functionality.</span></p>

<h4><span>6.2.2.3           Speaker identification</span></h4>

<p><span>Where ICT has RTT capabilities, and
provides speaker identification for voice, the ICT shall provide speaker
identification for RTT.</span></p>

<p><span>NOTE:    This is necessary to enable both voice
and RTT participants to know who is currently communicating, whether it be in
RTT or voice.</span></p>

<h4><span>6.2.2.4           Visual indicator of Audio with RTT</span></h4>

<p><span>Where ICT provides two-way voice
communication, and has RTT capabilities, the ICT shall provide a real-time
visual indicator of audio activity on the display. </span></p>

<p><span>NOTE 1:  The visual indicator may be a simple
character position on the display that flickers on and off to reflect audio
activity, or presentation of the information in another way that can be both
visible to sighted users and passed on to deaf-blind users who are using a
braille display.</span></p>

<p><span>NOTE 2:  Without this indication a person who
lacks the ability to hear does not know when someone is talking.</span></p>

<h3><a name="_Toc57281026"></a><a name="_Toc57985896"></a><a name="_Toc58222269"></a><a name="_Toc66969540"><span
lang=EN-GB>6.2.3       Interoperability</span></a></h3>

<p><span>Where ICT
with RTT functionality interoperates with other ICT with RTT functionality (as
required by clause 6.2.1.1) they shall support the applicable RTT
interoperability mechanisms described below:</span></p>

<p><span>a)<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>ICT interoperating with other ICT directly
connected to the Public Switched Telephone Network (PSTN), using Recommendation
ITU-T V.18 [</span><span>i.23</span><span>] or any of its
annexes for text telephony signals at the PSTN interface;</span></p>

<p><span>b)<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>ICT interoperating with other ICT using VOIP
with Session Initiation Protocol (SIP) and using RTT that conforms to IETF RFC
4103 [</span><span>i.13</span><span>]. For ICT
interoperating with other ICT using the IP Multimedia Sub‑System (IMS) to
implement VOIP, the set of protocols specified in ETSI TS 126 114 [</span><span>i.10</span><span
lang=EN-GB>], ETSI TS&nbsp;122&nbsp;173 [</span><span>i.11</span><span>] and ETSI TS 134
229 [</span><span>i.12</span><span>] describe how IETF&nbsp;RFC&nbsp;4103 [</span><span
lang=EN-GB>i.13</span><span>] would apply;</span></p>

<p><span>c)<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>ICT interoperating with other ICT using technologies
other than a or b, above, using a relevant and applicable common specification
for RTT exchange that is published and available for the environments in which
they will be operating. This common specification shall include a method for
indicating loss or corruption of characters;</span></p>

<p><span>d)<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>ICT interoperating with other ICT using a
standard for RTT that has been introduced for use in any of the above
environments, and is supported by all of the other active ICT that support
voice and RTT in that environment.</span></p>

<p><span>NOTE 1:  In practice, new standards are introduced
as an alternative codec/protocol that is supported alongside the existing common
standard and used when all end-to-end components support it while technology
development, combined with other reasons including societal development and
cost efficiency, may make others become obsolete.</span></p>

<p><span>NOTE 2:  Where multiple technologies are used to
provide voice communication, multiple interoperability mechanisms may be needed
to ensure that all users are able to use RTT.</span></p>

<p><span>EXAMPLE:       A conferencing system that supports
voice communication through an internet connection might provide RTT over an
internet connection using a proprietary RTT method (option c). However,
regardless of whether the RTT method is proprietary or non-proprietary, if the
conferencing system also offers telephony communication it will also need to
support options a or b to ensure that RTT is supported over the telephony
connection.</span></p>

<h3><a name="_Toc57281027"></a><a name="_Toc57985897"></a><a name="_Toc58222270"></a><a name="_Toc66969541"><span
lang=EN-GB>6.2.4       RTT responsiveness</span></a></h3>

<p><span>Where ICT
utilises RTT input, that RTT input shall be transmitted to the ICT network or
platform on which the ICT runs within 500 ms of the time that the smallest
reliably composed unit of text entry is available to the ICT for transmission.
Delays due to platform or network performance shall not be included in the 500
ms limit.</span></p>

<p><span>NOTE 1:  For character by character input, the &quot;smallest
reliably composed unit of text entry&quot; would be a character. For word
prediction it would be a word. For some voice recognition systems - the text
may not exit the recognition software until an entire word (or phrase) has been
spoken. In this case, the smallest reliably composed unit of text entry available
to the ICT would be the word (or phrase).</span></p>

<p><span>NOTE 2:  The 500 ms limit allows buffering of
characters for this period before transmission so character by character
transmission is not required unless the characters are generated more slowly
than 1 per 500&nbsp;ms.</span></p>

<p><span>NOTE 3:  A delay of 300 ms, or less, produces a
better impression of flow to the user.</span></p>

<h2><a name="_Toc57281028"></a><a name="_Toc57985898"></a><a name="_Toc58222271"></a><a name="_Toc66969542"><span
lang=EN-GB>6.3         Caller ID</span></a></h2>

<p><span>Where ICT provides caller identification or
similar telecommunications functions, the caller identification and similar
telecommunications functions shall be available in text form as well as being
programmatically determinable, unless the functionality is closed.</span></p>

<h2><a name="_Toc57281029"></a><a name="_Toc57985899"></a><a name="_Toc58222272"></a><a name="_Toc66969543"><span
lang=EN-GB>6.4         Alternatives to voice-based
services</span></a></h2>

<p><span>Where ICT provides real-time voice-based
communication and also provides voice mail, auto-attendant, or interactive
voice response facilities, the ICT shall offer users a means to access the
information and carry out the tasks provided by the ICT without the use of
hearing or speech.</span></p>

<p><span>NOTE 1:  Tasks that involve both operating the
interface and perceiving the information would require that both the interface
and information be accessible without use of speech or hearing.</span></p>

<p><span>NOTE 2:  Solutions capable of handling audio, RTT
and video media could satisfy the above requirement.</span></p>

<h2><a name="_Toc57281030"></a><a name="_Toc57985900"></a><a name="_Toc58222273"></a><a name="_Toc66969544"><span
lang=EN-GB>6.5         Video communication</span></a></h2>

<h3><a name="_Toc57281031"></a><a name="_Toc57985901"></a><a name="_Toc58222274"></a><a name="_Toc66969545"><span
lang=EN-GB>6.5.1       General (informative)</span></a></h3>

<p><span>Clause 6.5
(Video communications) provides performance requirements that support users who
communicate using sign language and lip-reading. For these users, good
usability is achieved with a resolution of at least Quarter Video Graphics
Array (QVGA, 320 x 240), a frame rate of 20 frames per second and over, with a
time difference between speech audio and video that does not exceed 100 ms.</span></p>

<p><span>Increasing the resolution and frame rate
further improves both sign language (especially finger spelling) and lipreading,
with frame rate being more important than resolution. </span></p>

<p><span>Time differences between audio and video
(asynchronicity) can have a great impact onlip-reading - with video that lags
behind audio having greater negative effect. </span></p>

<p><span>End-to-end latency can be a problem in
video (sign) communication. Overall delay values below 400 ms are preferred,
with an increase in preference down to 100 ms. Overall delay depends on
multiple factors, including e.g. network delay and video processing. For this
reason a testable requirement on minimum values for overall delay cannot be
produced.</span></p>

<p><span>NOTE:    Recommendation&nbsp;ITU‑T&nbsp;F.703 [</span><span>i.37</span><span
lang=EN-GB>] defines and gives requirements for
Total Conversation that relate to the integration of audio, RTT and video in a
single user connection.</span></p>

<h3><a name="_Toc57281032"></a><a name="_Toc57985902"></a><a name="_Toc58222275"></a><a name="_Toc66969546"><span
lang=EN-GB>6.5.2       Resolution</span></a></h3>

<p><span>Where ICT that provides two-way voice communication
includes real-time video functionality, the ICT:</span></p>

<p><span>a)<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>shall support at least QVGA resolution;</span></p>

<p><span>b)<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>should preferably support at least VGA resolution.</span></p>

<h3><a name="_Toc57281033"></a><a name="_Toc57985903"></a><a name="_Toc58222276"></a><a name="_Toc66969547"><span
lang=EN-GB>6.5.3       Frame rate</span></a></h3>

<p><span>Where ICT that provides two-way voice
communication includes real-time video functionality, the ICT:</span></p>

<p><span>a)<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>shall support a frame rate of at least 20 Frames
Per Second (FPS);</span></p>

<p><span>b)<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>should preferably support a frame rate of at
least 30 Frames Per Second (FPS) with or without sign language in the video
stream.</span></p>

<h3><a name="_Toc57281034"></a><a name="_Toc57985904"></a><a name="_Toc58222277"></a><a name="_Toc66969548"><span
lang=EN-GB>6.5.4       Synchronization between audio
and video</span></a></h3>

<p><span>Where ICT that provides two-way voice
communication includes real-time video functionality, the ICT shall ensure a
maximum time difference of 100 ms between the speech and video presented to the
user.</span></p>

<p><span>NOTE:    Recent research shows that, if audio
leads the video, the intelligibility suffers much more than the reverse.</span></p>

<h3><a name="_Toc57281035"></a><a name="_Toc57985905"></a><a name="_Toc58222278"></a><a name="_Toc66969549"><span
lang=EN-GB>6.5.5       Visual indicator of audio with
video</span></a></h3>

<p><span>Where </span><span>ICT</span><span> provides two-way voice
communication, and includes real-time video
functionality, the </span><span>ICT</span><span> shall
provide a real-time visual indicator of audio activity.</span></p>

<p><span>NOTE 1:  The visual indicator may be a simple
visual dot or LED, or other type of on/off indicator, that flickers to reflect
audio activity.</span></p>

<p><span>NOTE 2:  Without this indication a person who
lacks the ability to hear does not know when someone is talking.</span></p>

<h3><a name="_Toc57281036"></a><a name="_Toc57985906"></a><a name="_Toc58222279"></a><a name="_Toc66969550"><span
lang=EN-GB>6.5.6       Speaker identification with
video (sign language) communication</span></a></h3>

<p><span>Where </span><span>ICT</span><span> provides speaker
identification for voice users, it shall provide a
means for speaker identification for real-time signing and sign language users once
the start of signing has been indicated.</span></p>

<p><span>NOTE 1:  The speaker ID can be in the same
location as for voice users for multiparty calls.</span></p>

<p><span>NOTE 2:  This mechanism might be triggered
manually by a user, or automatically where this is technically achievable.</span></p>

<h2><a name="_Toc57281037"></a><a name="_Toc57985907"></a><a name="_Toc58222280"></a><a name="_Toc66969551"><span
lang=EN-GB>6.6         Alternatives to video-based
services</span></a></h2>

<p><span>Where ICT provides real-time video-based
communication and also provides answering machine, auto attendant or
interactive response facilities, the ICT should offer users a means to access
the information and carry out the tasks related to these facilities:</span></p>

<p><span>a)<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>for audible information, without the use of
hearing;</span></p>

<p><span>b)<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>for spoken commands, without the use of speech;</span></p>

<p><span>c)<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>for visual information, without the use of
vision.</span></p>

<p><span>NOTE:    Solutions capable of generating real-time
captions or handling RTT could satisfy the above requirement.</span></p>

<div>

<h1><a name="_Toc57281038"></a><a name="_Toc57985908"></a><a name="_Toc58222281"></a><a name="_Toc66969552"><span
lang=EN-GB>7         ICT with video
capabilities</span></a></h1>

</div>

<h2><a name="_Toc57281039"></a><a name="_Toc57985909"></a><a name="_Toc58222282"></a><a name="_Toc66969553"><span
lang=EN-GB>7.1         Caption processing technology</span></a></h2>

<h3><a name="_Toc57281040"></a><a name="_Toc57985910"></a><a name="_Toc58222283"></a><a name="_Toc66969554"><span
lang=EN-GB>7.1.1       Captioning playback</span></a></h3>

<p><span>Where ICT displays video with synchronized
audio, it shall have a mode of operation to display the available captions.
Where closed captions are provided as part of the content, the ICT shall allow
the user to choose to display the captions.</span></p>

<p><span>NOTE 1:  Captions may contain information about
timing, colour and positioning. This caption data is necessary for caption
users. Timing is used for caption synchronization. Colour can be used for
speaker identification. Position can be used to avoid obscuring important
information.</span></p>

<p><span>NOTE 2:  If a Braille device is connected, the ICT
should provide an option to display captions on the Braille device.</span></p>

<p><span>NOTE 3:  Clause 7.1.1 refers to the ability of the
player to display captions. Clauses 9.1.2.2, 10.1.2.2 and 11.1.2.2 refer to the
provision of captions for the content (the video).</span></p>

<h3><a name="_Toc57281041"></a><a name="_Toc57985911"></a><a name="_Toc58222284"></a><a name="_Toc66969555"><span
lang=EN-GB>7.1.2       Captioning synchronization</span></a></h3>

<p><span>Where ICT displays captions, the mechanism
to display captions shall preserve synchronization between the audio and the
corresponding captions as follows:</span></p>

<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>Captions in recorded material: within 100 ms of
the time stamp of the caption.</span></p>

<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>Live captions: within 100 ms of the availability
of the caption to the player.</span></p>

<h3><a name="_Toc57281042"></a><a name="_Toc57985912"></a><a name="_Toc58222285"></a><a name="_Toc66969556"><span
lang=EN-GB>7.1.3       Preservation of captioning</span></a></h3>

<p><span>Where ICT transmits, converts or records
video with synchronized audio, it shall preserve caption data such that it can
be displayed in a manner consistent with clauses 7.1.1 and 7.1.2.</span></p>

<p><span>Additional presentational aspects of the
text such as screen position, text colours, text style and text fonts may
convey meaning, based on regional conventions. Altering these presentational aspects
could change the meaning and should be avoided wherever possible.</span></p>

<h3><a name="_Toc57281043"></a><a name="_Toc57985913"></a><a name="_Toc58222286"></a><a name="_Toc66969557"><span
lang=EN-GB>7.1.4       Captions characteristics</span></a><span> </span></h3>

<p><span>Where ICT displays captions, it shall provide
a way for the user to adapt the displayed characteristics of captions to their
individual requirements, except where the captions are displayed as
unmodifiable characters.</span></p>

<p><span>NOTE 1:  Defining the background and foreground
colour of subtitles, font type, size opacity of the background box of
subtitles, and the contour or border of the fonts can contribute to meeting
this requirement.</span></p>

<p><span>NOTE 2:  Subtitles that are bitmap images are examples
of unmodifiable characters.</span></p>

<h3><a name="_Toc57281044"></a><a name="_Toc57985914"></a><a name="_Toc58222287"></a><a name="_Toc66969558"><span
lang=EN-GB>7.1.5       Spoken subtitles</span></a></h3>

<p><span>Where ICT displays video with synchronized
audio, it shall have a mode of operation to provide a spoken output of the
available captions, except where the content of the displayed captions is not
programmatically determinable.</span></p>

<p><span>NOTE 1:  Being able to manage speech output range
for spoken subtitles independently from general ICT speech is preferable for
most users. That is possible when the audio file with spoken subtitle is
delivered in a separate audio track and mixed in the end users device.</span></p>

<p><span>NOTE 2:  Presenting the separate audio track with
spoken subtitles in synchronization with the displayed subtitles/captions
improves understandability of the subtitles.</span></p>

<p><span>NOTE 3:  Providing subtitles/captions as separate
text-streams, facilitates converting the respective texts into audio.</span></p>

<p><span>NOTE 4:  Subtitles that are bitmap images are examples
where the content of the displayed captions will not be programmatically
determinable.</span></p>

<h2><a name="_Toc57281045"></a><a name="_Toc57985915"></a><a name="_Toc58222288"></a><a name="_Toc66969559"><span
lang=EN-GB>7.2         Audio description technology</span></a></h2>

<h3><a name="_Toc57281046"></a><a name="_Toc57985916"></a><a name="_Toc58222289"></a><a name="_Toc66969560"><span
lang=EN-GB>7.2.1       Audio description playback</span></a></h3>

<p><span>Where ICT displays video with synchronized
audio, it shall provide a mechanism to select and play available audio
description to the default audio channel.</span></p>

<p><span>Where video technologies do not have
explicit and separate mechanisms for audio description, an ICT is deemed to
satisfy this requirement if the ICT enables the user to select and play several
audio tracks.</span></p>

<p><span>NOTE 1:  In such cases, the video content can
include the audio description as one of the available audio tracks.</span></p>

<p><span>NOTE 2:  Audio descriptions in digital media
sometimes include information to allow descriptions that are longer than the
gaps between dialogue. Support in digital media players for this &quot;extended
audio description&quot; feature is useful, especially for digital media that is
viewed personally.</span></p>

<h3><a name="_Toc57281047"></a><a name="_Toc57985917"></a><a name="_Toc58222290"></a><a name="_Toc66969561"><span
lang=EN-GB>7.2.2       Audio description
synchronization</span></a></h3>

<p><span>Where ICT has a mechanism to play audio
description, it shall preserve the synchronization between the audio/visual
content and the corresponding audio description.</span></p>

<h3><a name="_Toc57281048"></a><a name="_Toc57985918"></a><a name="_Toc58222291"></a><a name="_Toc66969562"><span
lang=EN-GB>7.2.3       Preservation of audio
description</span></a></h3>

<p><span>Where ICT transmits, converts, or records
video with synchronized audio, it shall preserve audio description data such
that it can be played in a manner consistent with clauses 7.2.1 and 7.2.2.</span></p>

<h2><a name="_Toc57281049"></a><a name="_Toc57985919"></a><a name="_Toc58222292"></a><a name="_Toc66969563"><span
lang=EN-GB>7.3         User controls for captions and
audio description</span></a></h2>

<p><span>Where ICT primarily displays materials
containing video with associated audio content, user controls to activate
subtitling and audio description shall be provided to the user at the same
level of interaction (i.e. the number of steps to complete the task) as the
primary media controls.</span></p>

<p><span>NOTE 1:  Primary media controls are the set of
controls that the user most commonly uses to control media.</span></p>

<p><span>NOTE 2:  Products that have a general hardware
volume control, such as a telephone, or a laptop which can be configured to
display video through software but which is not its primary purpose, would not
need dedicated hardware controls for captions and descriptions; however
software controls, or hardware controls mapped through software, would need to
be at the same level of interaction.</span></p>

<p><span>NOTE 3:  It is best practice for ICT to include
additional controls enabling the user to select whether captions and audio
description are turned on or off by default.</span></p>

<div>

<h1><a name="_Toc57281050"></a><a name="_Toc57985920"></a><a name="_Toc58222293"></a><a name="_Toc66969564"><span
lang=EN-GB>8        
Hardware</span></a></h1>

</div>

<h2><a name="_Toc57281051"></a><a name="_Toc57985921"></a><a name="_Toc58222294"></a><a name="_Toc66969565"><span
lang=EN-GB>8.1         General</span></a></h2>

<h3><a name="_Toc57281052"></a><a name="_Toc57985922"></a><a name="_Toc58222295"></a><a name="_Toc66969566"><span
lang=EN-GB>8.1.1       Generic requirements</span></a></h3>

<p><span>The &quot;generic requirements&quot; of
clause 5 also apply to ICT that is hardware.</span></p>

<h3><a name="_Toc57281053"></a><a name="_Toc57985923"></a><a name="_Toc58222296"></a><a name="_Toc66969567"><span
lang=EN-GB>8.1.2       Standard connections</span></a></h3>

<p><span>Where an ICT provides user input or output
device connection points, the ICT shall provide at least one input and/or output
connection that conforms to an industry standard non-proprietary format,
directly or through the use of commercially available adapters.</span></p>

<p><span>NOTE 1:  The intent of this requirement is to
ensure compatibility with assistive technologies by requiring the use of
standard connections on ICT.</span></p>

<p><span>NOTE 2:  The word connection applies to both
physical and wireless connections.</span></p>

<p><span>NOTE 3:  Current examples of industry standard
non-proprietary formats are USB and Bluetooth.</span></p>

<h3><a name="_Toc57281054"></a><a name="_Toc57985924"></a><a name="_Toc58222297"></a><a name="_Toc66969568"><span
lang=EN-GB>8.1.3       Colour</span></a></h3>

<p><span>Where the ICT has hardware aspects that use
colour, colour shall not be used as the only visual means of conveying
information, indicating an action, prompting a response, or distinguishing a
visual element.</span></p>

<h2><a name="_Toc57281055"></a><a name="_Toc57985925"></a><a name="_Toc58222298"></a><a name="_Toc66969569"><span
lang=EN-GB>8.2         Hardware products with speech
output</span></a></h2>

<h3><a name="_Toc57281056"></a><a name="_Toc57985926"></a><a name="_Toc58222299"></a><a name="_Toc66969570"><span
lang=EN-GB>8.2.1       Speech volume gain</span></a></h3>

<h4><span>8.2.1.1           Speech volume range</span></h4>

<p><span>Where ICT hardware has speech output, it
shall provide a means to adjust the speech output volume level over a range of
at least 18 dB.</span></p>

<p><span>NOTE:    Fixed-line handsets and headsets
fulfilling the requirements of ANSI/TIA-4965 [</span><span>i.2</span><span>] are deemed to
comply with this
requirement.</span></p>

<h4><span>8.2.1.2           Incremental volume control</span></h4>

<p><span>Where ICT hardware has speech output and its
volume control is incremental, it shall provide at least one intermediate step
of 12 dB gain above the lowest volume setting. </span></p>

<h3><a name="_Toc57281057"></a><a name="_Toc57985927"></a><a name="_Toc58222300"></a><a name="_Toc66969571"><span
lang=EN-GB>8.2.2       Magnetic coupling</span></a></h3>

<h4><span>8.2.2.1           Fixed-line devices</span></h4>

<p><span>Where ICT hardware is a fixed-line
communication device with speech output and which is normally held to the ear,
it shall provide a means of magnetic coupling which meets the requirements of ETSI
ES&nbsp;200&nbsp;381-1 [</span><span>2</span><span>] and shall carry the &quot;T&quot;
symbol
specified in ETSI ETS 300 381 [</span><span>1</span><span>].</span></p>

<p><span>NOTE 1:  ICT fulfilling the requirements of
TIA-1083-A [</span><span>i.24</span><span>] is deemed to
comply with the requirements of this clause.</span></p>

<p><span>NOTE 2:  Magnetic coupling is also known as
inductive coupling for T-coil.</span></p>

<h4><span>8.2.2.2           Wireless communication devices</span></h4>

<p><span>Where ICT hardware is a wireless
communication device with speech output which is normally held to the ear, it
shall provide a means of magnetic coupling to hearing technologies which meets
the requirements of ETSI ES 200 381-2 [</span><span>3</span><span>].</span></p>

<p><span>NOTE:    ICT fulfilling the requirements of ANSI/IEEE
C63.19 [</span><span>i.1</span><span>] is deemed to
comply with the requirements of this clause.</span></p>

<h2><a name="_Toc57281058"></a><a name="_Toc57985928"></a><a name="_Toc58222301"></a><a name="_Toc66969572"><span
lang=EN-GB>8.3         Stationary ICT</span></a></h2>

<h3><a name="_Toc57281059"></a><a name="_Toc57985929"></a><a name="_Toc58222302"></a><a name="_Toc66969573"><span
lang=EN-GB>8.3.0       General</span></a></h3>

<p><span>The present document defines the dimensions
for accessing stationary ICT that can be placed in a built environment, but
does not define the dimensions of the built environment in general.</span></p>

<p><span>The scope includes stationary ICT, of which
floors and circulation spaces are &quot;an integral part&quot; (typically
kiosks and cabins), and where there are external reach ranges relevant for
operating the stationary ICT.</span></p>

<p><span>Clauses 8.3.2 to 8.3.4 specify mandatory
limits for the maximum and minimum height of operable parts and displays. Based
on dimensions shown in Figure 53 of ISO 21542:2011 [</span><span>i.34</span><span>], it is
recommended that the possible
height range is reduced to:</span></p>

<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>minimum and maximum heights of operable parts:
800 mm and 1 100 mm respectively, and</span></p>

<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>minimum and maximum heights of displays: 1 200
mm and 1 400 mm respectively.</span></p>

<h3><a name="_Toc57281060"></a><a name="_Toc57985930"></a><a name="_Toc58222303"></a><a name="_Toc66969574"><span
lang=EN-GB>8.3.1       Forward or side reach</span></a></h3>

<p><span>Stationary ICT shall conform to either
clause 8.3.2 or clause 8.3.3.</span></p>

<p><span>NOTE 1:  This does not preclude conforming to both
clauses.</span></p>

<p><span>NOTE 2:  The dimensions set out in clauses 407.8.3
and 407.8.2 of Section 508 of the Rehabilitation Act, as published in January
2017 [</span><span>i.25</span><span>], are identical to
those given in clauses 8.3.2 and 8.3.3 of the present document.</span></p>

<p><span>NOTE 3:  Physical access to stationary ICT is
dependent on the dimensions of both the ICT and the environment in which it is
installed and operated. Clause 8.3 does not apply to the accessibility of the physical
environment external to the ICT.</span></p>

<h3><a name="_Toc57281061"></a><a name="_Toc57985931"></a><a name="_Toc58222304"></a><a name="_Toc66969575"><span
lang=EN-GB>8.3.2       Forward reach</span></a></h3>

<h4><span>8.3.2.1           Unobstructed high forward reach</span></h4>

<p><span>Where no part of the stationary ICT
obstructs the forward reach, at least one of each type of operable part shall
be located no higher than 1 220 mm (48 inches) above the floor of the access
space. This is shown in Figure&nbsp;2.</span></p>

<h4><span>8.3.2.2           Unobstructed low forward reach</span></h4>

<p><span>Where no part of the stationary ICT
obstructs the forward reach, at least one of each type of operable part shall
be located no lower than 380 mm (15 inches) above the floor of the access
space. This is shown in Figure 2.</span></p>

<p><span><img border=0 width=192 height=113 id="Picture 22"
src="en_301549v030201p%20without%20tables%20in%20annex%20A%20and%20B-filtered.fld/image006.png"
alt="A diagram illustrating the content of clause 8.3.2"></span></p>

<p><span>Figure 2: Unobstructed forward reach</span></p>

<h4><span>8.3.2.3           Obstructed forward reach</span></h4>

<h5><span>8.3.2.3.1              Clear space</span></h5>

<p><span>Where an obstruction is an integral part of
the stationary ICT and hinders the access to any type of operable part, the ICT
shall provide a clear space which extends beneath the obstructing element for a
distance not less than the required reach depth over the obstruction.</span></p>

<p><span>NOTE:    Ensuring that there will be unhindered &quot;access
to any type of operable part&quot; guarantees that a user will be able access
at least one of each type of operable part.</span></p>

<h5><span>8.3.2.3.2              Obstructed (&lt; 510&nbsp;mm)
forward reach</span></h5>

<p><span>Where the stationary ICT has an obstruction
which is an integral part of the ICT and which is less than 510&nbsp;mm
(20&nbsp;inches), the forward reach to at least one of each type of operable
part shall be no higher than 1 220 mm (48 inches) above the floor contact of
the ICT. This is shown in Figure 3 (a).</span></p>

<h5><span>8.3.2.3.3              Obstructed (&lt; 635&nbsp;mm)
forward reach</span></h5>

<p><span>Where the stationary ICT has an obstruction
which is an integral part of the ICT and which is not less than 510&nbsp;mm
(20&nbsp;inches) but is less than 635&nbsp;mm (25&nbsp;inches) maximum, the
forward reach to at least one of each type of operable part shall be no higher
than 1 120&nbsp;mm (44&nbsp;inches) above the floor contact of the ICT. This is
shown in Figure 3 (b).</span></p>

<p><span><img border=0 width=241 height=113 id="Picture 21"
src="en_301549v030201p%20without%20tables%20in%20annex%20A%20and%20B-filtered.fld/image007.png"
alt="A diagram illustrating the content of clauses 8.3.2.3.2 and 8.3.2.3.3 "></span></p>

<p><span>Figure 3: Obstructed forward reach</span></p>

<h4><span>8.3.2.4           Knee and toe clearance width</span></h4>

<p><span>Where the space under an obstacle that is
an integral part of the stationary ICT is part of access space, the clearance
shall be at least 760&nbsp;mm (30 inches) wide.</span></p>

<h4><span>8.3.2.5           Toe clearance</span></h4>

<p><span>Where an
obstacle is an integral part of the stationary ICT, a space under the obstacle
that is less than 230 mm (9&nbsp;inches) above the floor is considered toe
clearance and shall:</span></p>

<p><span>a)<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>extend 635 mm (25 inches) maximum under the
whole obstacle;</span></p>

<p><span>b)<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>provide a space at least 430 mm (17 inches) deep
and 230 mm (9 inches) above the floor under the obstacle;</span></p>

<p><span>c)<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>extend no more than 150 mm (6 inches) beyond any
obstruction at 230&nbsp;mm (9 inches) above the floor.</span></p>

<p><span>This is shown in Figure 4.</span></p>

<p><span><img border=0 width=293 height=127 id="Picture 20"
src="en_301549v030201p%20without%20tables%20in%20annex%20A%20and%20B-filtered.fld/image008.png"
alt="A diagram illustrating the content of clause 8.3.2.5 "></span></p>

<p><span>Figure 4: Toe clearance</span></p>

<h4><span>8.3.2.6           Knee clearance</span></h4>

<p><span>Where an obstacle is an integral part of
the stationary ICT, the space under the obstacle that is between 230 mm (9&nbsp;inches)
and 685 mm (25 inches) above the floor is considered knee clearance and shall:</span></p>

<p><span>a)<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>extend no more than 635 mm (25 inches) under the
obstacle at a height of 230 mm (9 inches) above the floor;</span></p>

<p><span>b)<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>extend at least 280 mm (11 inches) under the
obstacle at a height of 230 mm (9 inches) above the floor;</span></p>

<p><span>c)<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>extend at least 205 mm (8 inches) under the
obstacle at a height of 685 mm (27 inches) above the floor;</span></p>

<p><span>d)<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>be permitted to be reduced in depth at a rate of
25 mm (1 inch) for each 150 mm (6 inches) in height.</span></p>

<p><span>This is shown in Figure 5.</span></p>

<p><span><img border=0 width=287 height=160 id="Picture 19"
src="en_301549v030201p%20without%20tables%20in%20annex%20A%20and%20B-filtered.fld/image009.png"
alt="A diagram illustrating the content of clause 8.3.2.6 "></span></p>

<p><span>Figure 5: Knee clearance</span></p>

<h3><a name="_Toc57281062"></a><a name="_Toc57985932"></a><a name="_Toc58222305"></a><a name="_Toc66969576"><span
lang=EN-GB>8.3.3       Side reach</span></a></h3>

<h4><span>8.3.3.1           Unobstructed high side reach</span></h4>

<p><span>Where the side reach is unobstructed or
obstructed by an element that is an integral part of the stationary ICT and
which is less than 255&nbsp;mm (10&nbsp;inches), at least one of each type of
operable part shall be within a high side reach which is less than or equal to
1 220&nbsp;mm (48&nbsp;inches) above the floor of the access space. This is
shown in Figure 6.</span></p>

<h4><span>8.3.3.2           Unobstructed low side reach</span></h4>

<p><span>Where the side reach is unobstructed or
obstructed by an element that is an integral part of the stationary ICT and
which is less than 255&nbsp;mm (10&nbsp;inches), at least one of each type of
operable part shall be within a low side reach which is greater than or equal
to 380 mm (15&nbsp;inches) above the floor of the access space. This is shown
in Figure&nbsp;6.</span></p>

<p><span><img border=0 width=170 height=130 id="Picture 18"
src="en_301549v030201p%20without%20tables%20in%20annex%20A%20and%20B-filtered.fld/image010.png"
alt="A diagram illustrating the content of clause 8.3.3 "></span></p>

<p><span>Figure 6: Unobstructed side reach</span></p>

<h4><span>8.3.3.3           Obstructed side reach</span></h4>

<h5><span>8.3.3.3.1              Obstructed (</span><span>≤ </span><span
lang=EN-GB>255&nbsp;mm) side reach</span></h5>

<p><span>Where stationary ICT has an obstruction
which is an integral part of the ICT, the height of the obstruction shall be
less than 865&nbsp;mm (34 inches). Where the depth of the obstruction is less
than or equal to 255&nbsp;mm (10&nbsp;inches), the high side reach to at least
one of each type of operable part shall be no higher than 1 220&nbsp;mm
(48&nbsp;inches) above the floor of the access space. This is shown in
Figure&nbsp;7 (a).</span></p>

<h5><span>8.3.3.3.2              Obstructed (</span><span>≤ </span><span
lang=EN-GB>610&nbsp;mm) side reach</span></h5>

<p><span>Where stationary ICT has an obstruction
which is an integral part of the ICT, the height of the obstruction shall be
less than 865&nbsp;mm (34 inches). Where the depth of the obstruction is
greater than 255&nbsp;mm (10&nbsp;inches) with a maximum depth of 610&nbsp;mm
(24 inches), the high side reach to at least one of each type of operable part
shall be no higher than 1&nbsp;170&nbsp;mm (46&nbsp;inches) above the floor of
the access space. This is shown in Figure 7 (b).</span></p>

<p><span><img border=0 width=278 height=131 id="Picture 17"
src="en_301549v030201p%20without%20tables%20in%20annex%20A%20and%20B-filtered.fld/image011.png"
alt="A diagram illustrating the content of clause 8.3.3.3"></span></p>

<p><span>Figure 7: Obstructed high side reach</span></p>

<h3><a name="_Toc57281063"></a><a name="_Toc57985933"></a><a name="_Toc58222306"></a><a name="_Toc66969577"><span
lang=EN-GB>8.3.4       Clear floor or ground space</span></a></h3>

<h4><span>8.3.4.1           Change in level</span></h4>

<p><span>Where stationary ICT has a floor within it,
then any change of floor level within it or entering it shall be ramped with a
slope no steeper than 1:48.</span></p>

<p><span>Exceptions:</span></p>

<p><span>a)<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>If the change in floor level is less than or
equal to 6,4 mm (¼ inch) the change may be vertical as shown in Figure 8.</span></p>

<p><span>b)<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>If the change in floor level is less than or
equal to 13 mm (½ inch) the change may have a slope not steeper than 1:2 as
shown in Figure 9.</span></p>

<p><a name="OLE_LINK1"></a><a name="OLE_LINK2"><span><img border=0 width=281 height=73 id="Imagen 1"
src="en_301549v030201p%20without%20tables%20in%20annex%20A%20and%20B-filtered.fld/image012.png"
alt="A diagram illustrating the content of clause 8.3.4.1 a)"></span></a></p>

<p><span>Figure 8: Vertical change in level</span></p>

<p><span><img border=0 width=275 height=99 id="Picture 6"
src="en_301549v030201p%20without%20tables%20in%20annex%20A%20and%20B-filtered.fld/image013.png"
alt="A diagram illustrating the content of the text 8.3.4.1 b)"></span></p>

<p><span>Figure 9: Bevelled change in level</span></p>

<h4><span>8.3.4.2           Clear floor or ground space</span></h4>

<p><span>Where stationary ICT has an operating area
within it, it shall provide a clear floor area that has the minimum dimensions
of 760&nbsp;mm (30 inches) by 1 220 mm (48 inches) from which to operate the
ICT. This is shown in Figure 10.</span></p>

<p><span><img border=0 width=161 height=103 id="Imagen 3"
src="en_301549v030201p%20without%20tables%20in%20annex%20A%20and%20B-filtered.fld/image014.png"
alt="A diagram illustrating the content of clause 8.3.4.2"></span></p>

<p><span>Figure 10: Clear floor or ground space</span></p>

<h4><span>8.3.4.3           Approach</span></h4>

<h5><span>8.3.4.3.1              General</span></h5>

<p><span>Where stationary ICT has an access space
inside it, at least one full side of the space shall be unobstructed.</span></p>

<h5><span>8.3.4.3.2              Forward approach</span></h5>

<p><span>Where the operating area is inside an
alcove within the stationary ICT, the alcove is deeper than 610&nbsp;mm (24
inches), and where a forward approach is necessary, the dimension of the access
space shall be a minimum of 915 mm (36&nbsp;inches) wide. This is shown in
Figure 11.</span></p>

<p><span><img border=0 width=179 height=122 id="Imagen 4"
src="en_301549v030201p%20without%20tables%20in%20annex%20A%20and%20B-filtered.fld/image015.png"
alt="A diagram illustrating the content of clause 8.3.4.3.2"></span></p>

<p><span>Figure 11: Manoeuvring Clearance in an Alcove,
Forward Approach</span></p>

<h5><span>8.3.4.3.3              Parallel approach</span></h5>

<p><span>Where the operating area is inside an
alcove within the stationary </span><span>ICT</span><span>, the alcove is deeper than
380&nbsp;mm (15 inches), and where a
parallel approach is possible, the dimension of the access space shall be a
minimum of 1 525 mm (60&nbsp;inches) wide.</span><span> This is
shown in Figure 12.</span></p>

<p><span><img border=0 width=221 height=99 id="Imagen 5"
src="en_301549v030201p%20without%20tables%20in%20annex%20A%20and%20B-filtered.fld/image016.png"
alt="A diagram illustrating the content of clause 8.3.4.3.3"></span></p>

<p><span>Figure 12: Manoeuvring Clearance in an Alcove,
Parallel Approach</span></p>

<h3><a name="_Toc57281064"></a><a name="_Toc57985934"></a><a name="_Toc58222307"></a><a name="_Toc66969578"><span
lang=EN-GB>8.3.5       Visibility</span></a></h3>

<p><span>Where stationary ICT provides one or more
display screens, at least one of each type of display screen shall be
positioned such that the information on the screen is legible from a point
located 1 015 mm (40 inches) above the centre of the floor of the operating
area).</span></p>

<p><span>NOTE:    The intent of this requirement is that the
information on the screen can be read by users with normal vision and
appropriate language skills, when seated in a wheelchair.</span></p>

<h3><a name="_Toc57281065"></a><a name="_Toc57985935"></a><a name="_Toc58222308"></a><a name="_Toc66969579"><span
lang=EN-GB>8.3.6       Installation instructions</span></a>
</h3>

<p><span>Installation instructions shall be made
available for all stationary ICT. These instructions shall give guidance on how
to install the ICT in a manner that takes into account applicable requirements
for accessibility of the built environment as they apply to the installation of
the ICT. Where there are no such requirements the instructions should require that
the dimensions of the installed ICT conform to clauses 8.3.2 to 8.3.5 of the
present document. </span></p>

<h2><a name="_Toc57281066"></a><a name="_Toc57985936"></a><a name="_Toc58222309"></a><a name="_Toc66969580"><span
lang=EN-GB>8.4         Mechanically operable parts</span></a></h2>

<h3><a name="_Toc57281067"></a><a name="_Toc57985937"></a><a name="_Toc58222310"></a><a name="_Toc66969581"><span
lang=EN-GB>8.4.1       Numeric keys</span></a></h3>

<p><span>Where provided, physical numeric keys
arranged in a rectangular keypad layout shall have the number five key
tactilely distinct from the other keys of the keypad.</span></p>

<p><span>NOTE:    Recommendation ITU‑T&nbsp;E.161 [</span><span>i.20</span><span>]
describes the 12-key telephone keypad
layout and provides further details of the form of tactile markers.</span></p>

<h3><a name="_Toc57281068"></a><a name="_Toc57985938"></a><a name="_Toc58222311"></a><a name="_Toc66969582"><span
lang=EN-GB>8.4.2       Operation of mechanical parts</span></a></h3>

<h4><span>8.4.2.1           Means of operation of mechanical parts</span></h4>

<p><span>Where a control requires grasping,
pinching, or twisting of the wrist to operate it, an accessible alternative
means of operation that does not require these actions shall be provided.</span></p>

<h4><span>8.4.2.2           Force of operation of mechanical parts</span></h4>

<p><span>Where a control requires a force greater
than 22,2 N to operate it, an accessible alternative means of operation that
requires a force less than 22,2 N shall be provided.</span></p>

<p><span>NOTE:    ISO 21542:2011 [</span><span>i.34</span><span>]:
Building Construction - Accessibility
and Usability of the Built Environment recommends a value between 2,5 and 5
Newtons.</span></p>

<h3><a name="_Toc57281069"></a><a name="_Toc57985939"></a><a name="_Toc58222312"></a><a name="_Toc66969583"><span
lang=EN-GB>8.4.3       Keys, tickets and fare cards</span></a></h3>

<p><span>Where ICT provides keys, tickets or fare
cards, and their orientation is important for further use, they shall have an
orientation that is tactilely discernible.</span></p>

<p><span>NOTE:    ETSI ETS 300 767 [</span><span>i.6</span><span>] defines
suitable tactile indications for
plastic cards.</span></p>

<h2><a name="_Toc57281070"></a><a name="_Toc57985940"></a><a name="_Toc58222313"></a><a name="_Toc66969584"><span
lang=EN-GB>8.5         Tactile indication of speech
mode</span></a></h2>

<p><span>Where ICT is designed for shared use and
speech output is available, a tactile indication of the means to initiate the
speech mode of operation shall be provided.</span></p>

<p><span>NOTE:    The tactile indication could include
Braille instructions.</span></p>

<div>

<h1><a name="_Toc57281071"></a><a name="_Toc57985941"></a><a name="_Toc58222314"></a><a name="_Toc66969585"><span
lang=EN-GB>9         Web</span></a></h1>

</div>

<h2><a name="_Toc57281072"></a><a name="_Toc57985942"></a><a name="_Toc58222315"></a><a name="_Toc66969586"><span
lang=EN-GB>9.0         General (informative)</span></a></h2>

<p><span>Requirements
in clause 9 apply to web pages (as defined in clause 3.1) including:</span></p>

<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>Conformance with W3C Web Content Accessibility
Guidelines (WCAG 2.0) Level AA is equivalent to conforming with clauses 9.1.1,
9.1.2, 9.1.3.1 to 9.1.3.3, 9.1.4.1 to 9.1.4.5, 9.2.1.1, 9.2.1.2, 9.2.2, 9.2.3,
9.2.4, 9.3, 9.4.1.1, 9.4.1.2 and the conformance requirements of clause 9.6 of
the present document.</span></p>

<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>Conformance with W3C Web Content Accessibility
Guidelines (WCAG 2.1) [</span><span>5</span><span>] Level
AA is equivalent to conforming with all of clauses 9.1 to 9.4 and the
conformance requirements of clause 9.6 of the present document.</span></p>

<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>Requirements for non-web documents and non-web
software are given in clauses 10 and 11 respectively.</span></p>

<p><span>NOTE 1:  When evaluating web sites they are
evaluated as individual web pages. Web applications, including mobile web
applications, are covered under the definition of web page which is quite broad
and covers all web content types.</span></p>

<p><span>NOTE 2:  WCAG 2.0 is identical to ISO/IEC 40500:2012:
&quot;Information technology - W3C Web Content Accessibility Guidelines (WCAG)
2.0&quot; [</span><span>4</span><span>].</span></p>

<p><span>The requirements in clauses 9.1 to 9.4 are
written using the concept of satisfying success criteria (defined in clause
3.1). A web page satisfies a WCAG success criterion when the success criterion
does not evaluate to false when applied to the web page. This implies that if
the success criterion puts conditions on a specific feature and that specific
feature does not occur in the web page, then the web page satisfies the success
criterion.</span></p>

<p><span>NOTE 3:  For example, a web page that does not
contain pre-recorded audio content in synchronized media will automatically
satisfy WCAG success criterion 1.2.2 (captions - pre-recorded) and, in
consequence, will also conform to clause 9.1.2.2.</span></p>

<p><span>In addition to Level AA success criteria,
the Web Content Accessibility Guidelines also include success criteria for
Level AAA. These are listed in clause 9.5 of the present document. Web authors and
procurement accessibility specialists are encouraged to consider whether any of
the WCAG Level AAA success criteria offer suggestions that may be applicable
and relevant to their project, as well as potentially beneficial to some users.</span></p>

<p><span>NOTE 4:  The W3C states that &quot;It is not
recommended that Level AAA conformance be required as a general policy for
entire sites because it is not possible to satisfy all Level AAA Success
Criteria for some content&quot;.</span></p>

<p><span>NOTE 5:  &quot;Void&quot; clauses have been
inserted in order to maintain alignment with the numbering of WCAG 2.1 Level A
and Level AA Success Criteria.</span></p>

<h2><a name="_Toc57281073"></a><a name="_Toc57985943"></a><a name="_Toc58222316"></a><a name="_Toc66969587"><span
lang=EN-GB>9.1         Perceivable</span></a></h2>

<h3><a name="_Toc57281074"></a><a name="_Toc57985944"></a><a name="_Toc58222317"></a><a name="_Toc66969588"><span
lang=EN-GB>9.1.1       Text alternatives</span></a></h3>

<h4><span>9.1.1.1           Non-text content</span></h4>

<p><span>Where </span><span>ICT</span><span> is a web page, it
shall satisfy </span><span><a href="https://www.w3.org/TR/WCAG21/#non-text-content">WCAG 2.1 Success
Criterion 1.1.1 Non-text content</a>.</span></p>

<h3><a name="_Toc57281075"></a><a name="_Toc57985945"></a><a name="_Toc58222318"></a><a name="_Toc66969589"><span
lang=EN-GB>9.1.2       Time-based media</span></a></h3>

<h4><span>9.1.2.1           Audio-only and video-only (pre-recorded)</span></h4>

<p><span>Where </span><span>ICT</span><span> is a web page, it
shall satisfy </span><span><a
href="https://www.w3.org/TR/WCAG21/#audio-only-and-video-only-prerecorded">WCAG
2.1 Success Criterion 1.2.1 Audio-only and Video-only (Prerecorded)</a>.</span></p>

<h4><span>9.1.2.2           Captions (pre-recorded)</span></h4>

<p><span>Where </span><span>ICT</span><span> is a web page, it
shall satisfy </span><span><a href="https://www.w3.org/TR/WCAG21/#captions-prerecorded">WCAG 2.1
Success
Criterion 1.2.2 Captions (Prerecorded)</a>.</span></p>

<h4><span>9.1.2.3           Audio description or media alternative
(pre-recorded)</span></h4>

<p><span>Where </span><span>ICT</span><span> is a web page, it
shall satisfy </span><span><a
href="https://www.w3.org/TR/WCAG21/#audio-description-or-media-alternative-prerecorded">WCAG
2.1 Success Criterion 1.2.3 Audio Description or Media Alternative
(Prerecorded)</a>.</span></p>

<h4><span>9.1.2.4           Captions (live)</span></h4>

<p><span>Where </span><span>ICT</span><span> is a web page, it
shall satisfy </span><span><a href="https://www.w3.org/TR/WCAG21/#captions-live">WCAG 2.1 Success
Criterion
1.2.4 Captions (Live)</a>.</span></p>

<h4><span>9.1.2.5           Audio description (pre-recorded)</span></h4>

<p><span>Where </span><span>ICT</span><span> is a web page, it
shall satisfy </span><span><a href="https://www.w3.org/TR/WCAG21/#audio-description-prerecorded">WCAG
2.1
Success Criterion 1.2.5 Audio Description (Prerecorded)</a>.</span></p>

<h3><a name="_Toc57281076"></a><a name="_Toc57985946"></a><a name="_Toc58222319"></a><a name="_Toc66969590"><span
lang=EN-GB>9.1.3       Adaptable</span></a></h3>

<h4><span>9.1.3.1           Info and relationships</span></h4>

<p><span>Where </span><span>ICT</span><span> is a web page, it
shall satisfy </span><span><a href="https://www.w3.org/TR/WCAG21/#info-and-relationships">WCAG 2.1
Success
Criterion 1.3.1 Info and Relationships</a>.</span></p>

<h4><span>9.1.3.2           Meaningful sequence</span></h4>

<p><span>Where </span><span>ICT</span><span> is a web page, it
shall satisfy </span><span><a href="https://www.w3.org/TR/WCAG21/#meaningful-sequence">WCAG 2.1
Success
Criterion 1.3.2 Meaningful Sequence</a>.</span></p>

<h4><span>9.1.3.3           Sensory characteristics</span></h4>

<p><span>Where </span><span>ICT</span><span> is a web page, it
shall satisfy </span><span><a href="https://www.w3.org/TR/WCAG21/#sensory-characteristics">WCAG 2.1
Success
Criterion 1.3.3 Sensory Characteristics</a>.</span></p>

<h4><span>9.1.3.4           Orientation</span></h4>

<p><span>Where ICT is a web page, it shall satisfy <a
href="https://www.w3.org/TR/WCAG21/#orientation">WCAG 2.1 Success Criterion
1.3.4 Orientation</a>.</span></p>

<h4><span>9.1.3.5           Identify input purpose</span></h4>

<p><span>Where ICT is a web page, it shall satisfy <a
href="https://www.w3.org/TR/WCAG21/#identify-input-purpose">WCAG 2.1 Success
Criterion 1.3.5 Identify Input Purpose</a>.</span></p>

<h3><a name="_Toc57281077"></a><a name="_Toc57985947"></a><a name="_Toc58222320"></a><a name="_Toc66969591"><span
lang=EN-GB>9.1.4       Distinguishable</span></a></h3>

<h4><span>9.1.4.1           Use of colour</span></h4>

<p><span>Where </span><span>ICT</span><span> is a web page, it
shall satisfy </span><span><a href="https://www.w3.org/TR/WCAG21/#use-of-color">WCAG 2.1 Success
Criterion
1.4.1 Use of Color</a>.</span></p>

<h4><span>9.1.4.2           Audio control</span></h4>

<p><span>Where </span><span>ICT</span><span> is a web page, it
shall satisfy </span><span><a href="https://www.w3.org/TR/WCAG21/#audio-control">WCAG 2.1 Success
Criterion
1.4.2 Audio Control</a>.</span></p>

<h4><span>9.1.4.3           Contrast (minimum)</span></h4>

<p><span>Where </span><span>ICT</span><span> is a web page, it
shall satisfy </span><span><a href="https://www.w3.org/TR/WCAG21/#contrast-minimum">WCAG 2.1 Success
Criterion 1.4.3 Contrast (Minimum)</a>.</span></p>

<h4><span>9.1.4.4           Resize text</span></h4>

<p><span>Where </span><span>ICT</span><span> is a web page, it
shall satisfy </span><span><a href="https://www.w3.org/TR/WCAG21/#resize-text">WCAG 2.1 Success
Criterion
1.4.4 Resize text</a>.</span></p>

<h4><span>9.1.4.5           Images of text</span></h4>

<p><span>Where </span><span>ICT</span><span> is a web page, it
shall satisfy </span><span><a href="https://www.w3.org/TR/WCAG21/#images-of-text">WCAG 2.1 Success
Criterion
1.4.5 Images of Text</a>.</span></p>

<h4><span>9.1.4.6           Void</span></h4>

<h4><span>9.1.4.7           Void</span></h4>

<h4><span>9.1.4.8           Void</span></h4>

<h4><span>9.1.4.9           Void</span></h4>

<h4><span>9.1.4.10         Reflow</span></h4>

<p><span>Where ICT is a web page, it shall satisfy <a href="https://www.w3.org/TR/WCAG21/#reflow">WCAG
2.1 Success Criterion 1.4.10
Reflow</a>.</span></p>

<h4><span>9.1.4.11         Non-text contrast</span></h4>

<p><span>Where ICT is a web page, it shall satisfy <a
href="https://www.w3.org/TR/WCAG21/#non-text-contrast">WCAG 2.1 Success
Criterion 1.4.11 Non-text Contrast</a>.</span></p>

<h4><span>9.1.4.12         Text
spacing</span></h4>

<p><span>Where ICT is a web page, it shall satisfy <a
href="https://www.w3.org/TR/WCAG21/#text-spacing">WCAG 2.1 Success Criterion
1.4.12 Text spacing</a>.</span></p>

<h4><span>9.1.4.13         Content on
hover or focus</span></h4>

<p><span>Where ICT is a web page, it shall satisfy <a
href="https://www.w3.org/TR/WCAG21/#content-on-hover-or-focus">WCAG 2.1 Success
Criterion 1.4.13 Content on Hover or Focus</a>.</span></p>

<h2><a name="_Toc57281078"></a><a name="_Toc57985948"></a><a name="_Toc58222321"></a><a name="_Toc66969592"><span
lang=EN-GB>9.2         Operable</span></a></h2>

<h3><a name="_Toc57281079"></a><a name="_Toc57985949"></a><a name="_Toc58222322"></a><a name="_Toc66969593"><span
lang=EN-GB>9.2.1       Keyboard accessible</span></a></h3>

<h4><span>9.2.1.1           Keyboard</span></h4>

<p><span>Where </span><span>ICT</span><span> is a web page, it
shall satisfy </span><span><a href="https://www.w3.org/TR/WCAG21/#keyboard">WCAG 2.1 Success
Criterion 2.1.1
Keyboard</a>.</span></p>

<h4><span>9.2.1.2           No
keyboard trap</span></h4>

<p><span>Where </span><span>ICT</span><span> is a web page, it
shall satisfy </span><span><a href="https://www.w3.org/TR/WCAG21/#no-keyboard-trap">WCAG 2.1 Success
Criterion 2.1.2 No Keyboard Trap</a>.</span></p>

<h4><span>9.2.1.3           Void</span></h4>

<h4><span>9.2.1.4           Character
key shortcuts</span></h4>

<p><span>Where ICT is a web page, it shall satisfy <a
href="https://www.w3.org/TR/WCAG21/#character-key-shortcuts">WCAG 2.1 Success
Criterion 2.1.4 Character Key Shortcuts</a>.</span></p>

<h3><a name="_Toc57281080"></a><a name="_Toc57985950"></a><a name="_Toc58222323"></a><a name="_Toc66969594"><span
lang=EN-GB>9.2.2       Enough time</span></a></h3>

<h4><span>9.2.2.1           Timing adjustable</span></h4>

<p><span>Where </span><span>ICT</span><span> is a web page, it
shall satisfy </span><span><a href="https://www.w3.org/TR/WCAG21/#timing-adjustable">WCAG 2.1 Success
Criterion 2.2.1 Timing Adjustable</a>.</span></p>

<h4><span>9.2.2.2           Pause, stop, hide</span></h4>

<p><span>Where </span><span>ICT</span><span> is a web page, it
shall satisfy </span><span><a href="https://www.w3.org/TR/WCAG21/#pause-stop-hide">WCAG 2.1 Success
Criterion
2.2.2 Pause, Stop, Hide</a>.</span></p>

<h3><a name="_Toc57281081"></a><a name="_Toc57985951"></a><a name="_Toc58222324"></a><a name="_Toc66969595"><span
lang=EN-GB>9.2.3       Seizures and physical
reactions</span></a></h3>

<h4><span>9.2.3.1           Three flashes or below threshold</span></h4>

<p><span>Where </span><span>ICT</span><span> is a web page, it
shall satisfy </span><span><a
href="https://www.w3.org/TR/WCAG21/#three-flashes-or-below-threshold">WCAG 2.1
Success Criterion 2.3.1 Three Flashes or Below Threshold</a>.</span></p>

<h3><a name="_Toc57281082"></a><a name="_Toc57985952"></a><a name="_Toc58222325"></a><a name="_Toc66969596"><span
lang=EN-GB>9.2.4       Navigable</span></a></h3>

<h4><span>9.2.4.1           Bypass blocks</span></h4>

<p><span>Where </span><span>ICT</span><span> is a web page, it
shall satisfy </span><span><a href="https://www.w3.org/TR/WCAG21/#bypass-blocks">WCAG 2.1 Success
Criterion
2.4.1 Bypass Blocks</a>.</span></p>

<h4><span>9.2.4.2           Page titled</span></h4>

<p><span>Where </span><span>ICT</span><span> is a web page, it
shall satisfy </span><span><a href="https://www.w3.org/TR/WCAG21/#page-titled">WCAG 2.1 Success
Criterion
2.4.2 Page Titled</a>.</span></p>

<h4><span>9.2.4.3           Focus Order</span></h4>

<p><span>Where </span><span>ICT</span><span> is a web page, it
shall satisfy </span><span><a href="https://www.w3.org/TR/WCAG21/#focus-order">WCAG 2.1 Success
Criterion
2.4.3 Focus Order</a>.</span></p>

<h4><span>9.2.4.4           Link purpose (in context)</span></h4>

<p><span>Where </span><span>ICT</span><span> is a web page, it
shall satisfy </span><span><a href="https://www.w3.org/TR/WCAG21/#link-purpose-in-context">WCAG 2.1
Success
Criterion 2.4.4 Link Purpose (In Context)</a>.</span></p>

<h4><span>9.2.4.5           Multiple ways</span></h4>

<p><span>Where </span><span>ICT</span><span> is a web page, it
shall satisfy </span><span><a href="https://www.w3.org/TR/WCAG21/#multiple-ways">WCAG 2.1 Success
Criterion
2.4.5 Multiple Ways</a>.</span></p>

<h4><span>9.2.4.6           Headings and labels</span></h4>

<p><span>Where </span><span>ICT</span><span> is a web page, it
shall satisfy </span><span><a href="https://www.w3.org/TR/WCAG21/#headings-and-labels">WCAG 2.1
Success
Criterion 2.4.6 Headings and Labels</a>.</span></p>

<h4><span>9.2.4.7           Focus visible</span></h4>

<p><span>Where </span><span>ICT</span><span> is a web page, it
shall satisfy </span><span><a href="https://www.w3.org/TR/WCAG21/#focus-visible">WCAG 2.1 Success
Criterion
2.4.7 Focus Visible</a>.</span></p>

<h3><a name="_Toc57281083"></a><a name="_Toc57985953"></a><a name="_Toc58222326"></a><a name="_Toc66969597"><span
lang=EN-GB>9.2.5       Input modalities</span></a></h3>

<h4><span>9.2.5.1           Pointer gestures</span></h4>

<p><span>Where ICT is
a web page, it shall satisfy <a href="https://www.w3.org/TR/WCAG21/#pointer-gestures">WCAG 2.1 Success
Criterion 2.5.1 Pointer Gestures</a>.</span></p>

<h4><span>9.2.5.2           Pointer cancellation</span></h4>

<p><span>Where ICT is a web page, it shall satisfy <a
href="https://www.w3.org/TR/WCAG21/#pointer-cancellation">WCAG 2.1 Success
Criterion 2.5.2 Pointer Cancellation</a>.</span></p>

<h4><span>9.2.5.3           Label in name</span></h4>

<p><span>Where ICT is
a web page, it shall satisfy <a href="https://www.w3.org/TR/WCAG21/#label-in-name">WCAG 2.1 Success Criterion
2.5.3 Label in Name</a>.</span></p>

<h4><span>9.2.5.4           Motion actuation</span></h4>

<p><span>Where ICT is a web page, it shall satisfy <a
href="https://www.w3.org/TR/WCAG21/#motion-actuation">WCAG 2.1 Success
Criterion 2.5.4 Motion Actuation</a>.</span></p>

<h2><a name="_Toc57281084"></a><a name="_Toc57985954"></a><a name="_Toc58222327"></a><a name="_Toc66969598"><span
lang=EN-GB>9.3         Understandable</span></a></h2>

<h3><a name="_Toc57281085"></a><a name="_Toc57985955"></a><a name="_Toc58222328"></a><a name="_Toc66969599"><span
lang=EN-GB>9.3.1       Readable</span></a></h3>

<h4><span>9.3.1.1           Language of page</span></h4>

<p><span>Where </span><span>ICT</span><span> is a web page, it
shall satisfy </span><span><a href="https://www.w3.org/TR/WCAG21/#language-of-page">WCAG 2.1 Success
Criterion 3.1.1 Language of Page</a>.</span></p>

<h4><span>9.3.1.2           Language of parts</span></h4>

<p><span>Where </span><span>ICT</span><span> is a web page, it
shall satisfy </span><span><a href="https://www.w3.org/TR/WCAG21/#language-of-parts">WCAG 2.1 Success
Criterion 3.1.2 Language of Parts</a>.</span></p>

<h3><a name="_Toc57281086"></a><a name="_Toc57985956"></a><a name="_Toc58222329"></a><a name="_Toc66969600"><span
lang=EN-GB>9.3.2       Predictable</span></a></h3>

<h4><span>9.3.2.1           On focus</span></h4>

<p><span>Where </span><span>ICT</span><span> is a web page, it
shall satisfy </span><span><a href="https://www.w3.org/TR/WCAG21/#on-focus">WCAG 2.1 Success
Criterion 3.2.1
On Focus</a>.</span></p>

<h4><span>9.3.2.2           On input</span></h4>

<p><span>Where </span><span>ICT</span><span> is a web page, it
shall satisfy </span><span><a href="https://www.w3.org/TR/WCAG21/#on-input">WCAG 2.1 Success
Criterion 3.2.2
On Input</a>.</span></p>

<h4><span>9.3.2.3           Consistent navigation</span></h4>

<p><span>Where </span><span>ICT</span><span> is a web page, it
shall satisfy </span><span><a href="https://www.w3.org/TR/WCAG21/#consistent-navigation">WCAG 2.1
Success
Criterion 3.2.3 Consistent Navigation</a>.</span></p>

<h4><span>9.3.2.4           Consistent identification</span></h4>

<p><span>Where </span><span>ICT</span><span> is a web page, it
shall satisfy </span><span><a href="https://www.w3.org/TR/WCAG21/#consistent-identification">WCAG 2.1
Success
Criterion 3.2.4 Consistent Identification</a>.</span></p>

<h3><a name="_Toc57281087"></a><a name="_Toc57985957"></a><a name="_Toc58222330"></a><a name="_Toc66969601"><span
lang=EN-GB>9.3.3       Input assistance</span></a></h3>

<h4><span>9.3.3.1           Error identification</span></h4>

<p><span>Where </span><span>ICT</span><span> is a web page, it
shall satisfy </span><span><a href="https://www.w3.org/TR/WCAG21/#error-identification">WCAG 2.1
Success
Criterion 3.3.1 Error Identification</a>.</span></p>

<h4><span>9.3.3.2           Labels or instructions</span></h4>

<p><span>Where </span><span>ICT</span><span> is a web page, it
shall satisfy </span><span><a href="https://www.w3.org/TR/WCAG21/#labels-or-instructions">WCAG 2.1
Success
Criterion 3.3.2 Labels or Instructions</a></span><span><span>.</span></span></p>

<h4><span>9.3.3.3           Error suggestion</span></h4>

<p><span>Where </span><span>ICT</span><span> is a web page, it
shall satisfy </span><span><a href="https://www.w3.org/TR/WCAG21/#error-suggestion">WCAG 2.1 Success
Criterion 3.3.3 Error Suggestion</a>.</span></p>

<h4><span>9.3.3.4           Error prevention (legal, financial,
data)</span></h4>

<p><span>Where </span><span>ICT</span><span> is a web page, it
shall satisfy </span><span><a
href="https://www.w3.org/TR/WCAG21/#error-prevention-legal-financial-data">WCAG
2.1 Success Criterion 3.3.4 Error Prevention (Legal, Financial, Data)</a>.</span></p>

<h2><a name="_Toc57281088"></a><a name="_Toc57985958"></a><a name="_Toc58222331"></a><a name="_Toc66969602"><span
lang=EN-GB>9.4         Robust</span></a></h2>

<h3><a name="_Toc57281089"></a><a name="_Toc57985959"></a><a name="_Toc58222332"></a><a name="_Toc66969603"><span
lang=EN-GB>9.4.1       Compatible</span></a></h3>

<h4><span>9.4.1.1           Parsing</span></h4>

<p><span>Where </span><span>ICT</span><span> is a web page, it
shall satisfy </span><span><a href="https://www.w3.org/TR/WCAG21/#parsing">WCAG 2.1 Success Criterion
4.1.1
Parsing</a>.</span></p>

<h4><span>9.4.1.2           Name, role, value</span></h4>

<p><span>Where </span><span>ICT</span><span> is a web page, it
shall satisfy </span><span><a href="https://www.w3.org/TR/WCAG21/#name-role-value">WCAG 2.1 Success
Criterion
4.1.2 Name, Role, Value</a>.</span></p>

<h4><span>9.4.1.3           Status messages</span></h4>

<p><span>Where ICT is
a web page, it shall satisfy <a href="https://www.w3.org/TR/WCAG21/#status-messages">WCAG 2.1 Success Criterion
4.1.3 Status Messages</a>.</span></p>

<h2><a name="_Toc57281090"></a><a name="_Toc57985960"></a><a name="_Toc58222333"></a><a name="_Toc66969604"><span
lang=EN-GB>9.5         WCAG 2.1 AAA Success Criteria</span></a></h2>

<p><span>In addition to the Level AA success
criteria, included in clauses 9.1 to 9.4, the Web Content Accessibility
Guidelines include success criteria for Level AAA. These are listed in Table
9.1. Web authors and procurement accessibility specialists are encouraged to
consider the WCAG 2.1 Level AAA success criteria that, when it is possible to
apply them, may provide access beyond that required in the present document.</span></p>

<p><span>NOTE:    The W3C states that &quot;It is not
recommended that Level AAA conformance be required as a general policy for
entire sites because it is not possible to satisfy all Level AAA Success
Criteria for some content&quot;.</span></p>

<p><span>Table 9.1: WCAG 2.1 Level AAA Success Criteria</span></p>

<div align=center>

<table>
<tr>
<td width=28 valign=top>
<p><span>No.</span></p>
</td>
<td width=180 valign=top>
<p><span>Guideline</span></p>
</td>
<td width=65 valign=top>
<p><span>Success Criterion Number</span></p>
</td>
<td width=236 valign=top>
<p><span>Success Criteria Name</span></p>
</td>
</tr>
<tr>
<td width=28 valign=top>
<p><span>1</span></p>
</td>
<td width=180 valign=top>
<p><span>Time-based media</span></p>
</td>
<td width=65 valign=top>
<p><span><a href="https://www.w3.org/TR/WCAG21/#sign-language-prerecorded">1.2.6</a></span></p>
</td>
<td width=236 valign=top>
<p><span><a href="https://www.w3.org/TR/WCAG21/#sign-language-prerecorded">Sign
Language
(Prerecorded)</a></span></p>
</td>
</tr>
<tr>
<td width=28 valign=top>
<p><span>2</span></p>
</td>
<td width=180 valign=top>
<p><span>Time-based media</span></p>
</td>
<td width=65 valign=top>
<p><span><a
href="https://www.w3.org/TR/WCAG21/#extended-audio-description-prerecorded">1.2.7</a></span></p>
</td>
<td width=236 valign=top>
<p><span><a href="https://www.w3.org/TR/WCAG21/#extended-audio-description-prerecorded">Extended
Audio Description (Prerecorded)</a></span></p>
</td>
</tr>
<tr>
<td width=28 valign=top>
<p><span>3</span></p>
</td>
<td width=180 valign=top>
<p><span>Time-based media</span></p>
</td>
<td width=65 valign=top>
<p><span><a href="https://www.w3.org/TR/WCAG21/#media-alternative-prerecorded">1.2.8</a></span>
</p>
</td>
<td width=236 valign=top>
<p><span><a href="https://www.w3.org/TR/WCAG21/#media-alternative-prerecorded">Media
Alternative (Prerecorded)</a></span></p>
</td>
</tr>
<tr>
<td width=28 valign=top>
<p><span>4</span></p>
</td>
<td width=180 valign=top>
<p><span>Time-based media</span></p>
</td>
<td width=65 valign=top>
<p><span><a href="https://www.w3.org/TR/WCAG21/#audio-only-live">1.2.9</a></span></p>
</td>
<td width=236 valign=top>
<p><span><a href="https://www.w3.org/TR/WCAG21/#audio-only-live">Audio-only
(Live)</a></span></p>
</td>
</tr>
<tr>
<td width=28 valign=top>
<p><span>5</span></p>
</td>
<td width=180 valign=top>
<p><span>Adaptable</span></p>
</td>
<td width=65 valign=top>
<p><span><a href="https://www.w3.org/TR/WCAG21/#identify-purpose">1.3.6</a></span></p>
</td>
<td width=236 valign=top>
<p><span><a href="https://www.w3.org/TR/WCAG21/#identify-purpose">Identify
Purpose</a></span></p>
</td>
</tr>
<tr>
<td width=28 valign=top>
<p><span>6</span></p>
</td>
<td width=180 valign=top>
<p><span>Distinguishable</span></p>
</td>
<td width=65 valign=top>
<p><span><a href="https://www.w3.org/TR/WCAG21/#contrast-enhanced">1.4.6</a></span></p>
</td>
<td width=236 valign=top>
<p><span><a href="https://www.w3.org/TR/WCAG21/#contrast-enhanced">Contrast
(Enhanced)</a></span></p>
</td>
</tr>
<tr>
<td width=28 valign=top>
<p><span>7</span></p>
</td>
<td width=180 valign=top>
<p><span>Distinguishable</span></p>
</td>
<td width=65 valign=top>
<p><span><a href="https://www.w3.org/TR/WCAG21/#low-or-no-background-audio">1.4.7</a></span></p>
</td>
<td width=236 valign=top>
<p><span><a href="https://www.w3.org/TR/WCAG21/#low-or-no-background-audio">Low or No
Background Audio</a></span></p>
</td>
</tr>
<tr>
<td width=28 valign=top>
<p><span>8</span></p>
</td>
<td width=180 valign=top>
<p><span>Distinguishable</span></p>
</td>
<td width=65 valign=top>
<p><span><a href="https://www.w3.org/TR/WCAG21/#visual-presentation">1.4.8</a></span>
</p>
</td>
<td width=236 valign=top>
<p><span><a href="https://www.w3.org/TR/WCAG21/#visual-presentation">Visual
Presentation</a></span></p>
</td>
</tr>
<tr>
<td width=28 valign=top>
<p><span>9</span></p>
</td>
<td width=180 valign=top>
<p><span>Distinguishable</span></p>
</td>
<td width=65 valign=top>
<p><span><a href="https://www.w3.org/TR/WCAG21/#images-of-text-no-exception">1.4.9</a></span></p>
</td>
<td width=236 valign=top>
<p><span><a href="https://www.w3.org/TR/WCAG21/#images-of-text-no-exception">Images of
Text (No Exception)</a></span></p>
</td>
</tr>
<tr>
<td width=28 valign=top>
<p><span>10</span></p>
</td>
<td width=180 valign=top>
<p><span>Keyboard Accessible</span></p>
</td>
<td width=65 valign=top>
<p><span><a href="https://www.w3.org/TR/WCAG21/#keyboard-no-exception">2.1.3</a></span>
</p>
</td>
<td width=236 valign=top>
<p><span><a href="https://www.w3.org/TR/WCAG21/#keyboard-no-exception">Keyboard (No
Exception)</a></span></p>
</td>
</tr>
<tr>
<td width=28 valign=top>
<p><span>11</span></p>
</td>
<td width=180 valign=top>
<p><span>Enough time</span></p>
</td>
<td width=65 valign=top>
<p><span><a href="https://www.w3.org/TR/WCAG21/#no-timing">2.2.3</a></span></p>
</td>
<td width=236 valign=top>
<p><span><a href="https://www.w3.org/TR/WCAG21/#no-timing">No Timing</a></span></p>
</td>
</tr>
<tr>
<td width=28 valign=top>
<p><span>12</span></p>
</td>
<td width=180 valign=top>
<p><span>Enough time</span></p>
</td>
<td width=65 valign=top>
<p><span><a href="https://www.w3.org/TR/WCAG21/#interruptions">2.2.4</a></span></p>
</td>
<td width=236 valign=top>
<p><span><a href="https://www.w3.org/TR/WCAG21/#interruptions">Interruptions</a></span>
</p>
</td>
</tr>
<tr>
<td width=28 valign=top>
<p><span>13</span></p>
</td>
<td width=180 valign=top>
<p><span>Enough time</span></p>
</td>
<td width=65 valign=top>
<p><span><a href="https://www.w3.org/TR/WCAG21/#re-authenticating">2.2.5</a></span></p>
</td>
<td width=236 valign=top>
<p><span><a href="https://www.w3.org/TR/WCAG21/#re-authenticating">Re-authenticating</a></span>
</p>
</td>
</tr>
<tr>
<td width=28 valign=top>
<p><span>14</span></p>
</td>
<td width=180 valign=top>
<p><span>Enough time</span></p>
</td>
<td width=65 valign=top>
<p><span><a href="https://www.w3.org/TR/WCAG21/#timeouts">2.2.6</a></span></p>
</td>
<td width=236 valign=top>
<p><span><a href="https://www.w3.org/TR/WCAG21/#timeouts">Timeouts</a></span></p>
</td>
</tr>
<tr>
<td width=28 valign=top>
<p><span>15</span></p>
</td>
<td width=180 valign=top>
<p><span>Seizures and physical reactions</span></p>
</td>
<td width=65 valign=top>
<p><span><a href="https://www.w3.org/TR/WCAG21/#three-flashes">2.3.2</a></span></p>
</td>
<td width=236 valign=top>
<p><span><a href="https://www.w3.org/TR/WCAG21/#three-flashes">Three Flashes</a></span>
</p>
</td>
</tr>
<tr>
<td width=28 valign=top>
<p><span>16</span></p>
</td>
<td width=180 valign=top>
<p><span>Seizures and physical reactions</span></p>
</td>
<td width=65 valign=top>
<p><span><a href="https://www.w3.org/TR/WCAG21/#animation-from-interactions">2.3.3</a></span></p>
</td>
<td width=236 valign=top>
<p><span><a href="https://www.w3.org/TR/WCAG21/#animation-from-interactions">Animation
form Interactions</a></span></p>
</td>
</tr>
<tr>
<td width=28 valign=top>
<p><span>17</span></p>
</td>
<td width=180 valign=top>
<p><span>Navigable</span></p>
</td>
<td width=65 valign=top>
<p><span><a href="https://www.w3.org/TR/WCAG21/#location">2.4.8</a></span></p>
</td>
<td width=236 valign=top>
<p><span><a href="https://www.w3.org/TR/WCAG21/#location">Location</a></span></p>
</td>
</tr>
<tr>
<td width=28 valign=top>
<p><span>18</span></p>
</td>
<td width=180 valign=top>
<p><span>Navigable</span></p>
</td>
<td width=65 valign=top>
<p><span><a href="https://www.w3.org/TR/WCAG21/#link-purpose-link-only">2.4.9</a></span></p>
</td>
<td width=236 valign=top>
<p><span><a href="https://www.w3.org/TR/WCAG21/#link-purpose-link-only">Link Purpose
(Link Only)</a></span></p>
</td>
</tr>
<tr>
<td width=28 valign=top>
<p><span>19</span></p>
</td>
<td width=180 valign=top>
<p><span>Navigable</span></p>
</td>
<td width=65 valign=top>
<p><span><a href="https://www.w3.org/TR/WCAG21/#section-headings">2.4.10</a></span></p>
</td>
<td width=236 valign=top>
<p><span><a href="https://www.w3.org/TR/WCAG21/#section-headings">Section
Headings</a></span></p>
</td>
</tr>
<tr>
<td width=28 valign=top>
<p><span>20</span></p>
</td>
<td width=180 valign=top>
<p><span>Input modalities</span></p>
</td>
<td width=65 valign=top>
<p><span><a href="https://www.w3.org/TR/WCAG21/#target-size">2.5.5</a></span></p>
</td>
<td width=236 valign=top>
<p><span><a href="https://www.w3.org/TR/WCAG21/#target-size">Target Size</a></span></p>
</td>
</tr>
<tr>
<td width=28 valign=top>
<p><span>21</span></p>
</td>
<td width=180 valign=top>
<p><span>Input modalities</span></p>
</td>
<td width=65 valign=top>
<p><span><a href="https://www.w3.org/TR/WCAG21/#concurrent-input-mechanisms">2.5.6</a></span></p>
</td>
<td width=236 valign=top>
<p><span><a href="https://www.w3.org/TR/WCAG21/#concurrent-input-mechanisms">Concurrent
Input Mechanisms</a></span></p>
</td>
</tr>
<tr>
<td width=28 valign=top>
<p><span>22</span></p>
</td>
<td width=180 valign=top>
<p><span>Readable</span></p>
</td>
<td width=65 valign=top>
<p><span><a href="https://www.w3.org/TR/WCAG21/#unusual-words">3.1.3</a></span></p>
</td>
<td width=236 valign=top>
<p><span><a href="https://www.w3.org/TR/WCAG21/#unusual-words">Unusual Words</a></span>
</p>
</td>
</tr>
<tr>
<td width=28 valign=top>
<p><span>23</span></p>
</td>
<td width=180 valign=top>
<p><span>Readable</span></p>
</td>
<td width=65 valign=top>
<p><span><a href="https://www.w3.org/TR/WCAG21/#abbreviations">3.1.4</a></span></p>
</td>
<td width=236 valign=top>
<p><span><a href="https://www.w3.org/TR/WCAG21/#abbreviations">Abbreviations</a></span>
</p>
</td>
</tr>
<tr>
<td width=28 valign=top>
<p><span>24</span></p>
</td>
<td width=180 valign=top>
<p><span>Readable</span></p>
</td>
<td width=65 valign=top>
<p><span><a href="https://www.w3.org/TR/WCAG21/#reading-level">3.1.5</a></span></p>
</td>
<td width=236 valign=top>
<p><span><a href="https://www.w3.org/TR/WCAG21/#reading-level">Reading Level</a></span>
</p>
</td>
</tr>
<tr>
<td width=28 valign=top>
<p><span>25</span></p>
</td>
<td width=180 valign=top>
<p><span>Readable</span></p>
</td>
<td width=65 valign=top>
<p><span><a href="https://www.w3.org/TR/WCAG21/#pronunciation">3.1.6</a></span></p>
</td>
<td width=236 valign=top>
<p><span><a href="https://www.w3.org/TR/WCAG21/#pronunciation">Pronunciation</a></span>
</p>
</td>
</tr>
<tr>
<td width=28 valign=top>
<p><span>26</span></p>
</td>
<td width=180 valign=top>
<p><span>Predictable</span></p>
</td>
<td width=65 valign=top>
<p><span><a href="https://www.w3.org/TR/WCAG21/#change-on-request">3.2.5</a></span></p>
</td>
<td width=236 valign=top>
<p><span><a href="https://www.w3.org/TR/WCAG21/#change-on-request">Change on
Request</a></span></p>
</td>
</tr>
<tr>
<td width=28 valign=top>
<p><span>27</span></p>
</td>
<td width=180 valign=top>
<p><span>Input assistance</span></p>
</td>
<td width=65 valign=top>
<p><span><a href="https://www.w3.org/TR/WCAG21/#help">3.3.5</a></span></p>
</td>
<td width=236 valign=top>
<p><span><a href="https://www.w3.org/TR/WCAG21/#help">Help</a></span></p>
</td>
</tr>
<tr>
<td width=28 valign=top>
<p><span>28</span></p>
</td>
<td width=180 valign=top>
<p><span>Input assistance</span></p>
</td>
<td width=65 valign=top>
<p><span><a href="https://www.w3.org/TR/WCAG21/#error-prevention-all">3.3.6</a></span>
</p>
</td>
<td width=236 valign=top>
<p><span><a href="https://www.w3.org/TR/WCAG21/#error-prevention-all">Error Prevention
(All)</a></span></p>
</td>
</tr>
</table>

</div>

<h2><a name="_Toc57281091"></a><a name="_Toc57985961"></a><a name="_Toc58222334"></a><a name="_Toc66969605"><span
lang=EN-GB>9.6         WCAG conformance requirements</span></a></h2>

<p><span>Where </span><span>ICT</span><span> is a web page, it
shall satisfy all the following five </span><span>WCAG</span><span> 2.1 conformance
requirements</span><span> at Level AA [</span><span>5</span><span>]:</span></p>

<p><span>1)<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>Conformance level</span></p>

<p><span>2)<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>Full pages</span></p>

<p><span>3)<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>Complete processes</span></p>

<p><span>4)<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>Only Accessibility-Supported Ways of Using
Technologies</span></p>

<p><span>5)<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>Non-interference</span></p>

<p><span>NOTE 1:  A Web page that meets all of requirements
9.1 to 9.4, or where a Level AA conforming alternate version (as defined in
WCAG 2.1 [</span><span>5</span><span>]) is provided, will
meet conformance requirement 1.</span></p>

<p><span>NOTE 2:  According to W3C: &quot;WCAG 2.1 extends
Web Content Accessibility Guidelines 2.0 [</span><span>4</span><span>], which was
published as a W3C
Recommendation December 2008. Content that conforms to WCAG 2.1 also conforms
to WCAG 2.0, and therefore to policies that reference WCAG 2.0&quot; [</span><span>4</span><span
lang=EN-GB>].</span></p>

<p><span>NOTE 3:  Conformance requirement 5 states that all
content on the page, including content that is not otherwise relied upon to
meet conformance, meets clauses 9.1.4.2, 9.2.1.2, 9.2.2.2 and 9.2.3.1.</span></p>

<div>

<h1><a name="_Toc57281092"></a><a name="_Toc57985962"></a><a name="_Toc58222335"></a><a name="_Toc66969606"><span
lang=EN-GB>10       Non-web documents</span></a></h1>

</div>

<h2><a name="_Toc57281093"></a><a name="_Toc57985963"></a><a name="_Toc58222336"></a><a name="_Toc66969607"><span
lang=EN-GB>10.0       General (informative)</span></a></h2>

<p><span>Requirements in clause 10 apply to:</span></p>

<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>documents that are not web pages;</span></p>

<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>documents that are not embedded in web pages;
and</span></p>

<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>documents that are provided with web pages but
are neither embedded nor rendered together with the web page from which they
are provided (i.e. the present clause applies to downloadable documents).</span></p>

<p><span>Clause 9 provides requirements for
documents that are in web pages or that are embedded in web pages and that are
used in the rendering or that are intended to be rendered together with the web
page in which they are embedded.</span></p>

<p><span>NOTE 1:  Some examples of documents are letters,
spreadsheets, emails, books, pictures, presentations, and movies that have an
associated user agent such as a document reader, editor or media player.</span></p>

<p><span>NOTE 2:  A single document may be composed of
multiple files such as the video content and closed caption text. This fact is
not usually apparent to the end-user consuming the document/content.</span></p>

<p><span>NOTE 3:  Documents require a user agent in order
for the content to be presented to users. The requirements for user agents can
be found in clause 11.</span></p>

<p><span>NOTE 4:  The requirements for content that is part
of software, can be found in clause 11.</span></p>

<p><span>NOTE 5:  The success criteria set out in clause 10
are intended to harmonize with the Working Group Note [</span><span>i.26</span><span>]
produced by the W3C's <a href="http://www.w3.org/WAI/GL/WCAG2ICT-TF/">WCAG2ICT Task Force</a>.</span></p>

<p><span>NOTE 6:  &quot;Void&quot; clauses have been
inserted in order to maintain alignment of the numbering in clauses 9, 10 and
11.</span></p>

<p><span>NOTE 7:  Requirements in clause 10 also apply to
documents that are protected using mechanisms such as digital signatures,
encryption, password protection, and watermarks when they are presented to the
user.</span></p>

<p><span>NOTE 8:  It is best practice to provide meta data
on the accessibility of the document within or separate to the document using
WebSchemas/Accessibility 2.0 [</span><span>i.38</span><span>].</span></p>

<h2><a name="_Toc57281094"></a><a name="_Toc57985964"></a><a name="_Toc58222337"></a><a name="_Toc66969608"><span
lang=EN-GB>10.1       Perceivable</span></a></h2>

<h3><a name="_Toc57281095"></a><a name="_Toc57985965"></a><a name="_Toc58222338"></a><a name="_Toc66969609"><span
lang=EN-GB>10.1.1     Text alternatives</span></a></h3>

<h4><span>10.1.1.1         Non-text content</span></h4>

<p><span>Where ICT is a non-web document, it shall
satisfy the <a href="https://www.w3.org/TR/WCAG21/#non-text-content">WCAG 2.1
Success Criterion 1.1.1 Non-text Content</a>.</span></p>

<p><span>NOTE:    CAPTCHAs do not currently appear outside
of the Web. However, if they do appear, this guidance is accurate.</span></p>

<h3><a name="_Toc57281096"></a><a name="_Toc57985966"></a><a name="_Toc58222339"></a><a name="_Toc66969610"><span
lang=EN-GB>10.1.2     Time-based media</span></a></h3>

<h4><span>10.1.2.1         Audio-only and video-only (pre-recorded)</span></h4>

<p><span>Where ICT is
a non-web document, it shall satisfy <a
href="https://www.w3.org/TR/WCAG21/#audio-only-and-video-only-prerecorded">WCAG
2.1 Success Criterion 1.2.1 Audio-only and Video-only (Prerecorded)</a>.</span></p>

<p><span>NOTE:    The alternative can be provided directly
in the document - or provided in an alternate version that meets the success
criterion.</span></p>

<h4><span>10.1.2.2         Captions (pre-recorded)</span></h4>

<p><span>Where ICT is a non-web document, it shall
satisfy the <a href="https://www.w3.org/TR/WCAG21/#captions-prerecorded">WCAG
2.1 Success Criterion 1.2.2 Captions (Prerecorded)</a>.</span></p>

<p><span>NOTE:    The WCAG 2.1 definition of
&quot;captions&quot; notes that &quot;in some countries, captions are called
subtitles&quot;. They are also sometimes referred to as &quot;subtitles for the
hearing impaired&quot;. Per the definition in WCAG 2.1, to meet this success
criterion, whether called captions or subtitles, they would have to provide
&quot;synchronized visual and / or text alternative for both speech and
non-speech audio information needed to understand the media content&quot; where
non-speech information includes &quot;sound effects, music, laughter, speaker
identification and location&quot;.</span></p>

<h4><span>10.1.2.3         Audio description or media alternative (pre-recorded)</span></h4>

<p><span>Where ICT is a non-web document, it shall
satisfy the <a href="https://www.w3.org/TR/WCAG21/#audio-description-or-media-alternative-prerecorded">WCAG
2.1 Success Criterion 1.2.3 Audio Description or Media Alternative
(Prerecorded)</a>.</span></p>

<p><span>NOTE 1:  The WCAG 2.1 definition of &quot;audio
description&quot; says that &quot;audio description&quot; is &quot;Also called
'video description' and 'descriptive narration'&quot;.</span></p>

<p><span>NOTE 2:  Secondary or alternate audio tracks are
commonly used for this purpose.</span></p>

<h4><span>10.1.2.4         Captions (live)</span></h4>

<p><span>Where ICT is
a non-web document, it shall satisfy the <a href="https://www.w3.org/TR/WCAG21/#captions-live">WCAG 2.1 Success
Criterion
1.2.4 Captions (Live)</a>.</span></p>

<p><span>NOTE:    The WCAG 2.1 definition of
&quot;captions&quot; notes that &quot;in some countries, captions are called
subtitles&quot;. They are also sometimes referred to as &quot;subtitles for the
hearing impaired&quot;. Per the definition in WCAG 2.1, to meet this success
criterion, whether called captions or subtitles, they would have to provide
&quot;synchronized visual and / or text alternative for both speech and
non-speech audio information needed to understand the media content&quot; where
non-speech information includes &quot;sound effects, music, laughter, speaker identification
and location&quot;.</span></p>

<h4><span>10.1.2.5         Audio description (pre-recorded)</span></h4>

<p><span>Where ICT is a non-web document, it shall
satisfy the <a href="https://www.w3.org/TR/WCAG21/#audio-description-prerecorded">WCAG 2.1
Success Criterion 1.2.5 Audio Description (Prerecorded)</a></span><span>.</span></p>

<p><span>NOTE 1:  The WCAG 2.1 definition of &quot;audio
description&quot; says that audio description is &quot;Also called 'video
description' and 'descriptive narration'&quot;.</span></p>

<p><span>NOTE 2:  Secondary or alternate audio tracks are
commonly used for this purpose.</span></p>

<h3><a name="_Toc57281097"></a><a name="_Toc57985967"></a><a name="_Toc58222340"></a><a name="_Toc66969611"><span
lang=EN-GB>10.1.3     Adaptable</span></a></h3>

<h4><span>10.1.3.1         Info and relationships</span></h4>

<p><span>Where ICT is
a non-web document, it shall satisfy the <a href="https://www.w3.org/TR/WCAG21/#info-and-relationships">WCAG 2.1
Success
Criterion 1.3.1 Info and Relationships</a>.</span></p>

<p><span>NOTE:    Where documents contain non-standard
structure types (roles), it is best practice to map them to a standard
structure type as a fall-back solution for the reader.</span></p>

<h4><span>10.1.3.2         Meaningful sequence</span></h4>

<p><span>Where ICT is
a non-web document, it shall satisfy the <a href="https://www.w3.org/TR/WCAG21/#meaningful-sequence">WCAG 2.1
Success
Criterion 1.3.2 Meaningful Sequence</a>.</span></p>

<h4><span>10.1.3.3         Sensory characteristics</span></h4>

<p><span>Where ICT is a non-web document, it shall
satisfy the <a href="https://www.w3.org/TR/WCAG21/#sensory-characteristics">WCAG
2.1 Success Criterion 1.3.3 Sensory Characteristics</a>.</span></p>

<h4><span>10.1.3.4         Orientation</span></h4>

<p><span>Where ICT is a non-web document, it shall
satisfy the <a href="https://www.w3.org/TR/WCAG21/#orientation">WCAG 2.1
Success Criterion 1.3.4 Orientation</a>.</span></p>

<h4><span>10.1.3.5         Identify input purpose</span></h4>

<p><span>Where ICT is a non-web document, it shall
satisfy the <a href="https://www.w3.org/TR/WCAG21/#identify-input-purpose">WCAG
2.1 Success Criterion 1.3.5 Identify Input Purpose</a>.</span></p>

<h3><a name="_Toc57281098"></a><a name="_Toc57985968"></a><a name="_Toc58222341"></a><a name="_Toc66969612"><span
lang=EN-GB>10.1.4     Distinguishable</span></a></h3>

<h4><span>10.1.4.1         Use of colour</span></h4>

<p><span>Where ICT is a non-web document, it shall satisfy
the <a href="https://www.w3.org/TR/WCAG21/#use-of-color">WCAG 2.1 Success
Criterion 1.4.1 Use of Color</a>.</span></p>

<h4><span>10.1.4.2         Audio control</span></h4>

<p><span>Where ICT is a non-web document, it shall
satisfy the success criterion in Table 10.1.</span></p>

<p><span>Table 10.1: Document success criterion: Audio
control</span></p>

<div align=center>

<table class=MsoNormalTable border=1 cellspacing=0 cellpadding=0 width=624>
<tr>
<td width=624 valign=top>
<p><span>If any audio in a document plays automatically
for more than 3 seconds, either a mechanism is available to pause or stop the
audio, or a mechanism is available to control audio volume independently from
the overall system volume level.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>NOTE 1:   Since
any part of a document that does not meet this success criterion can
interfere with a user's ability to use the whole document, all content in the
document (whether or not it is used to meet other success criteria) shall
meet this success criterion.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>NOTE 2:   This
success criterion is identical to the </span><span><a
href="https://www.w3.org/TR/WCAG21/#audio-control"><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>WCAG 2.1 Success Criterion 1.4.2 Audio</span></a></span><span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif;
color:windowtext'> Control,</span></span><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'> replacing &quot;on a Web page&quot;
with &quot;in a document&quot;, &quot;any content&quot; with &quot;any part
of a document&quot;, &quot;whole page&quot; with &quot;whole document&quot;, &quot;on
the Web page&quot; with &quot;in the document&quot;, removing &quot;See
Conformance Requirement 5: Non‑Interference&quot; and adding note 1.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>10.1.4.3         Contrast (minimum)</span></h4>

<p><span>Where ICT is
a non-web document, it shall satisfy the <a href="https://www.w3.org/TR/WCAG21/#contrast-minimum">WCAG 2.1
Success
Criterion 1.4.3 Contrast (Minimum)</a>.</span></p>

<h4><span>10.1.4.4         Resize text</span></h4>

<p><span>Where ICT is a non-web document, it shall
satisfy the <a href="https://www.w3.org/TR/WCAG21/#resize-text">WCAG 2.1
Success Criterion 1.4.4 Resize Text</a>.</span></p>

<p><span>NOTE 1:  Content for which there are software
players, viewers or editors with a 200 percent zoom feature would automatically
meet this success criterion when used with such players, unless the content
will not work with zoom.</span></p>

<p><span>NOTE 2:  This success criterion is about the
ability to allow users to enlarge the text on screen at least up to 200 %
without needing to use assistive technologies. This means that the application
provides some means for enlarging the text 200 % (zoom or otherwise) without
loss of content or functionality or that the application works with the
platform features that meet this requirement.</span></p>

<p><span>NOTE 3:  It is best practice to use only fonts
that allow for scaling without loss of quality (e.g. pixelized presentation).
This applies in particular to embedded fonts.</span></p>

<h4><span>10.1.4.5         Images of text</span></h4>

<p><span>Where ICT is a non-web document, it shall
satisfy the <a href="https://www.w3.org/TR/WCAG21/#images-of-text">WCAG 2.1
Success Criterion 1.4.5 Images of Text</a>.</span></p>

<h4><span>10.1.4.6         Void</span></h4>

<h4><span>10.1.4.7         Void</span></h4>

<h4><span>10.1.4.8         Void</span></h4>

<h4><span>10.1.4.9         Void</span></h4>

<h4><span>10.1.4.10       Reflow</span></h4>

<p><span>Where ICT is a non-web document, it shall
satisfy the success criterion in Table 10.2.</span></p>

<p><span>Table 10.2: Document success criterion: Reflow</span></p>

<div align=center>

<table class=MsoNormalTable border=1 cellspacing=0 cellpadding=0 width=624>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Content can
be presented without loss of information or functionality, and without
requiring scrolling in two dimensions for:</span></p>
<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Vertical
scrolling content at a width equivalent to 320 CSS pixels.</span></p>
<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Horizontal
scrolling content at a height equivalent to 256 CSS pixels.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Except for
parts of the content which require two-dimensional layout for usage or
meaning.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>NOTE 1:   320
CSS pixels is equivalent to a starting viewport width of 1 280 CSS pixels
wide at 400 % zoom. For documents which are designed to scroll horizontally
(e.g. with vertical text), the 256 CSS pixels is equivalent to a starting
viewport height of 1 024 pixels at 400 % zoom.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>NOTE 2:   Examples
of content which require two-dimensional layout are images, maps, diagrams,
video, games, presentations, data tables, and interfaces where it is
necessary to keep toolbars in view while manipulating content.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>NOTE 3:   This
success criterion is identical to the</span><span> <a
href="https://www.w3.org/TR/WCAG21/#reflow"><span style='font-size:9.0pt;
font-family:"Arial",sans-serif'>WCAG 2.1 Success Criterion 1.4.10 Reflow</span></a></span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>replacing
the original WCAG 2.1 notes with notes 1 and 2, above.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>10.1.4.11       Non-text contrast</span></h4>

<p><span>Where ICT is a non-web document, it shall
satisfy <a href="https://www.w3.org/TR/WCAG21/#non-text-contrast">WCAG 2.1
Success Criterion 1.4.11 Non-text Contrast</a>.</span></p>

<h4><span>10.1.4.12       Text spacing</span></h4>

<p><span>Where ICT is
a non-web document that does not have a fixed size content layout area that is
essential to the information being conveyed, it shall satisfy <a
href="https://www.w3.org/TR/WCAG21/#text-spacing">WCAG 2.1 Success Criterion
1.4.12 Text spacing</a>.</span></p>

<h4><span>10.1.4.13       Content on hover or focus</span></h4>

<p><span>Where ICT is
a non-web document, it shall satisfy <a href="https://www.w3.org/TR/WCAG21/#content-on-hover-or-focus">WCAG 2.1
Success
Criterion 1.4.13 Content on Hover or Focus</a>.</span></p>

<h2><a name="_Toc57281099"></a><a name="_Toc57985969"></a><a name="_Toc58222342"></a><a name="_Toc66969613"><span
lang=EN-GB>10.2       Operable</span></a></h2>

<h3><a name="_Toc57281100"></a><a name="_Toc57985970"></a><a name="_Toc58222343"></a><a name="_Toc66969614"><span
lang=EN-GB>10.2.1     Keyboard accessible</span></a></h3>

<h4><span>10.2.1.1         Keyboard</span></h4>

<p><span>Where ICT is a non-web document, it shall
satisfy the <a href="https://www.w3.org/TR/WCAG21/#keyboard">WCAG 2.1 Success
Criterion 2.1.1 Keyboard</a>.</span></p>

<h4><span>10.2.1.2         No keyboard trap</span></h4>

<p><span>Where ICT is
a non-web document, it shall satisfy the success criterion in Table 10.3.</span></p>

<p><span>Table 10.3: Document
success criterion: No keyboard trap</span></p>

<div align=center>

<table class=MsoNormalTable border=1 cellspacing=0 cellpadding=0 width=624>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>If keyboard focus can
be moved to a component of the document using a keyboard interface, then
focus can be moved away from that component using only a keyboard interface,
and, if it requires more than unmodified arrow or tab keys or other standard
exit methods, the user is advised of the method for moving focus away.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>NOTE 1:   Since any part of a document
that does not meet this success criterion can interfere with a user's ability
to use the whole document, it is necessary for all content in the document
(whether or not it is used to meet other success criteria) to meet this
success criterion. </span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>NOTE 2:   Standard exit methods may
vary by platform. For example, on many desktop platforms, the Escape key is a
standard method for exiting.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>NOTE 3:   This success criterion is
identical to the </span><span><a href="https://www.w3.org/TR/WCAG21/#no-keyboard-trap"><span
style='font-size:
9.0pt;font-family:"Arial",sans-serif'>WCAG 2.1 Success Criterion 2.1.2 No
Keyboard Trap</span></a></span><span style='font-size:9.0pt;
font-family:"Arial",sans-serif'> replacing &quot;page&quot; and &quot;Web
page&quot; with &quot;document&quot;, removing &quot;See Conformance
Requirement 5: Non-Interference&quot; and with the addition of note 2 above
and with note 1 above re-drafted to avoid the use of the word
&quot;must&quot;.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>10.2.1.3         Void</span></h4>

<h4><span>10.2.1.4         Character key shortcuts</span></h4>

<p><span>Where ICT is
a non-web document, it shall satisfy <a href="https://www.w3.org/TR/WCAG21/#character-key-shortcuts">WCAG 2.1
Success
Criterion 2.1.4 Character Key Shortcuts</a>.</span></p>

<h3><a name="_Toc57281101"></a><a name="_Toc57985971"></a><a name="_Toc58222344"></a><a name="_Toc66969615"><span
lang=EN-GB>10.2.2     Enough time</span></a></h3>

<h4><span>10.2.2.1         Timing adjustable</span></h4>

<p><span>Where ICT is
a non-web document, it shall satisfy the success criterion in Table 10.4.</span></p>

<p><span>Table 10.4: Document success criterion: Timing
adjustable</span></p>

<div align=center>

<table class=MsoNormalTable border=1 cellspacing=0 cellpadding=0 width=624>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>For each time limit
that is set by the document, at least one of the following is true: </span></p>
<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><b><span>Turn off:</span></b><span> The user is allowed to turn
off the time limit before encountering it; or</span></p>
<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><b><span>Adjust:</span></b><span> The user is allowed to adjust
the time limit before encountering it over a wide range that is at least ten
times the length of the default setting; or</span></p>
<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><b><span>Extend:</span></b><span> The user is warned before time
expires and given at least 20 seconds to extend the time limit with a simple
action (for example, &quot;press the space bar&quot;), and the user is
allowed to extend the time limit at least ten times; or</span></p>
<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><b><span>Real-time Exception:</span></b><span> The time limit is
a required part of a real-time event (for example, an auction), and no
alternative to the time limit is possible; or</span></p>
<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><b><span>Essential Exception:</span></b><span> The time limit is
essential and extending it would invalidate the activity; or</span></p>
<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><b><span>20 Hour Exception:</span></b><span> The time limit is
longer than 20 hours.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>NOTE 1:   This success criterion helps
ensure that users can complete tasks without unexpected changes in content or
context that are a result of a time limit. This success criterion should be
considered in conjunction with </span><span><a
href="https://www.w3.org/TR/WCAG21/#on-focus"><span style='font-size:9.0pt;
font-family:"Arial",sans-serif'>WCAG 2.1 Success Criterion 3.2.1</span></a></span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>, which
puts limits on changes of content or context as a result of user action.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>NOTE 2:   This success criterion is
identical to the </span><span><a href="https://www.w3.org/TR/WCAG21/#timing-adjustable"><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>WCAG 2.1 Success
Criterion 2.2.1 Timing Adjustable</span></a></span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> replacing &quot;the
content&quot; with &quot;documents&quot; and with the words &quot;WCAG 2.1&quot;
added before the word &quot;Success Criterion&quot; in note 1 above.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>10.2.2.2         Pause, stop, hide</span></h4>

<p><span>Where ICT is
a non-web document, it shall satisfy the success criterion in Table 10.5.</span></p>

<p><span>Table 10.5: Document success criterion: Pause,
stop, hide</span></p>

<div align=center>

<table class=MsoNormalTable border=1 cellspacing=0 cellpadding=0 width=624>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>For moving,
blinking, scrolling, or auto-updating information, all of the following are
true: </span></p>
<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><b><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Moving,
blinking, scrolling:</span></b><span style='font-size:9.0pt;
font-family:"Arial",sans-serif'> For any moving, blinking or scrolling
information that (1) starts automatically, (2) lasts more than five seconds,
and (3) is presented in parallel with other content, there is a mechanism for
the user to pause, stop, or hide it unless the movement, blinking, or
scrolling is part of an activity where it is essential; and</span></p>
<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><b><span>Auto-updating:</span></b><span> For any auto-updating
information that (1) starts automatically and (2) is presented in parallel
with other content, there is a mechanism for the user to pause, stop, or hide
it or to control the frequency of the update unless the auto-updating is part
of an activity where it is essential.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>NOTE 1:   For requirements related to
flickering or flashing content, refer to </span><span><a
href="https://www.w3.org/TR/WCAG21/#seizures-and-physical-reactions"><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>WCAG 2.1 Guideline 2.3</span></a></span><span
lang=EN-GB style='font-size:9.0pt;font-family:"Arial",sans-serif'>.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>NOTE 2:   Since any part of a document
that does not meet this success criterion can interfere with a user's ability
to use the whole document, it is necessary for all content in the document
(whether it is used to meet other success criteria or not) to meet this
success criterion.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>NOTE 3:   Content that is updated
periodically by software or that is streamed to the user agent is not
required to preserve or present information that is generated or received
between the initiation of the pause and resuming presentation, as this may
not be technically possible, and in many situations could be misleading to do
so.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>NOTE 4:   An animation that occurs as
part of a preload phase or similar situation can be considered essential if
interaction cannot occur during that phase for all users and if not indicating
progress could confuse users or cause them to think that content was frozen
or broken.</span></p>
<p><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>NOTE 5:   This success criterion is
identical to the </span><span><a href="https://www.w3.org/TR/WCAG21/#pause-stop-hide"><span
style='font-size:
9.0pt;font-family:"Arial",sans-serif'>WCAG 2.1 Success Criterion 2.2.2 Pause,
Stop, Hide</span></a></span><span style='font-size:9.0pt;
font-family:"Arial",sans-serif'> replacing &quot;page&quot; and &quot;Web
page&quot; with &quot;document&quot;, removing &quot;See Conformance
Requirement 5: Non-Interference&quot; in note 2 of the success criterion,
with the words &quot;WCAG 2.1&quot; added before the word &quot;Guideline&quot;
in note&nbsp;1 above and with note 2 above re-drafted to avoid the use of the
word &quot;must&quot;.</span></p>
</td>
</tr>
</table>

</div>

<h3><a name="_Toc57281102"></a><a name="_Toc57985972"></a><a name="_Toc58222345"></a><a name="_Toc66969616"><span
lang=EN-GB>10.2.3     Seizures and physical reactions</span></a></h3>

<h4><span>10.2.3.1         Three flashes or below threshold</span></h4>

<p><span>Where ICT is a non-web document, it shall
satisfy the success criterion in Table 10.6.</span></p>

<p><span>Table 10.6: Document success criterion: Three
flashes or below threshold</span></p>

<div align=center>

<table class=MsoNormalTable border=1 cellspacing=0 cellpadding=0 width=624>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Documents
do not contain anything that flashes more than three times in any one second
period, or the flash is below the general flash and red flash thresholds.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>NOTE 1:   Since
any part of a document that does not meet this success criterion can
interfere with a user's ability to use the whole document, it is necessary
for all content in the document (whether it is used to meet other success
criteria or not) to meet this success criterion.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>NOTE 2:   This
success criterion is identical to the </span><span><a
href="https://www.w3.org/TR/WCAG21/#three-flashes-or-below-threshold"><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>WCAG 2.1 Success
Criterion 2.3.1 Three Flashes or Below Threshold</span></a></span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> replacing &quot;Web
pages&quot; with &quot;documents&quot;, &quot;the whole page&quot; with &quot;the
whole document&quot;, &quot;the Web page&quot; with &quot;the document&quot;
and removing &quot;See Conformance Requirement 5: Non-Interference&quot; and
with note 1 above re-drafted to avoid the use of the word &quot;must&quot;.</span></p>
</td>
</tr>
</table>

</div>

<h3><a name="_Toc57281103"></a><a name="_Toc57985973"></a><a name="_Toc58222346"></a><a name="_Toc66969617"><span
lang=EN-GB>10.2.4     Navigable</span></a></h3>

<h4><span>10.2.4.1         Void</span></h4>

<p><span>NOTE 1:  The related web page requirement &quot;Bypass
blocks&quot; does not apply to single documents, but to a specific definition
of &quot;sets of documents&quot; that are rare.</span></p>

<p><span>NOTE 2:  Although not a requirement, the ability
to bypass blocks of content that are repeated within documents is generally
considered best practice and addresses user needs.</span></p>

<h4><span>10.2.4.2         Document titled</span></h4>

<p><span>Where ICT is
a non-web document, it shall satisfy the success criterion in Table 10.7.</span></p>

<p><span>Table 10.7: Document success criterion: Document
titled</span></p>

<div align=center>

<table class=MsoNormalTable border=1 cellspacing=0 cellpadding=0 width=624>
<tr>
<td width=624 valign=top>
<p><span>Documents have titles that describe topic or
purpose.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>NOTE 1:   The
name of a document (e.g. document, media file) is a sufficient title if it
describes the topic or purpose.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>NOTE 2:   This success criterion is
identical to the </span><span><a href="https://www.w3.org/TR/WCAG21/#page-titled"><span
style='font-size:9.0pt;
font-family:"Arial",sans-serif'>WCAG 2.1 Success Criterion 2.4.2 Page Titled</span></a></span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> replacing &quot;Web
pages&quot; with &quot;documents&quot; and with the addition of note 1 above.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>10.2.4.3         Focus Order</span></h4>

<p><span>Where ICT is a non-web document, it shall
satisfy the success criterion in Table 10.8.</span></p>

<p><span>Table 10.8: Document
success criterion: Focus order</span></p>

<div align=center>

<table class=MsoNormalTable border=1 cellspacing=0 cellpadding=0 width=624>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>If a document can be
navigated sequentially and the navigation sequences affect meaning or
operation, focusable components receive focus in an order that preserves
meaning and operability.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>NOTE:     This success criterion is
identical to the </span><span><a href="https://www.w3.org/TR/WCAG21/#focus-order"><span
style='font-size:9.0pt;
font-family:"Arial",sans-serif'>WCAG 2.1 Success Criterion 2.4.3 Focus Order</span></a></span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> replacing &quot;Web
page&quot; with &quot;document&quot;.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>10.2.4.4         Link purpose (in context)</span></h4>

<p><span>Where ICT is a non-web document, it shall
satisfy the <a href="https://www.w3.org/TR/WCAG21/#link-purpose-in-context">WCAG
2.1 Success Criterion 2.4.4 Link Purpose (In Context)</a>.</span></p>

<h4><span>10.2.4.5         Void</span></h4>

<p><span>NOTE:    The related web page requirement &quot;Multiple
ways&quot; does not apply to single documents, but to a specific definition of &quot;sets
of documents&quot; that are rare.</span></p>

<h4><span>10.2.4.6         Headings and labels</span></h4>

<p><span>Where ICT is
a non-web document, it shall satisfy the <a href="https://www.w3.org/TR/WCAG21/#headings-and-labels">WCAG 2.1
Success Criterion
2.4.6 Headings and Labels</a>.</span></p>

<h4><span>10.2.4.7         Focus visible</span></h4>

<p><span>Where ICT is a non-web document, it shall
satisfy the <a href="https://www.w3.org/TR/WCAG21/#focus-visible">WCAG 2.1
Success Criterion 2.4.7 Focus Visible</a>.</span></p>

<h3><a name="_Toc57281104"></a><a name="_Toc57985974"></a><a name="_Toc58222347"></a><a name="_Toc66969618"><span
lang=EN-GB>10.2.5     Input modalities</span></a></h3>

<h4><span>10.2.5.1         Pointer
gestures</span></h4>

<p><span>Where ICT is a non-web document, it shall
satisfy the success criterion in Table 10.9.</span></p>

<p><span>Table 10.9: Document
success criterion: Pointer gestures</span></p>

<div align=center>

<table class=MsoNormalTable border=1 cellspacing=0 cellpadding=0 width=624>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>All functionality that
uses multipoint or path-based gestures for operation can be operated with a
single pointer without a path-based gesture, unless a multipoint or path-based
gesture is essential.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>NOTE 1:   This requirement applies to documents
that interpret pointer actions (i.e. this does not apply to actions that are
required to operate the user agent or assistive technology).</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>NOTE 2:   This success criterion is
identical to the </span><span><a href="https://www.w3.org/TR/WCAG21/#pointer-gestures"><span
style='font-size:
9.0pt;font-family:"Arial",sans-serif'>WCAG 2.1 Success Criterion 2.5.1
Pointer Gestures</span></a></span><span style='font-size:9.0pt;
font-family:"Arial",sans-serif'> replacing the original </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>WCAG</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> 2.1 note
with note 1 above.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>10.2.5.2         Pointer cancellation</span></h4>

<p><span>Where ICT is
a non-web document, it shall satisfy the success criterion in Table 10.10.</span></p>

<p><span>Table 10.10: Document success criterion: Pointer
cancellation</span></p>

<div align=center>

<table class=MsoNormalTable border=1 cellspacing=0 cellpadding=0 width=624>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>For
functionality that can be operated using a single pointer, at least one of
the following is true:</span></p>
<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>No
Down-Event: The down-event of the pointer is not used to execute any part of
the function;</span></p>
<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Abort
or Undo: Completion of the function is on the up-event, and a mechanism is
available to abort the function before completion or to undo the function
after completion;</span></p>
<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Up
Reversal: The up-event reverses any outcome of the preceding down-event;</span></p>
<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Essential:
Completing the function on the down-event is essential.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>NOTE 1:   Functions
that emulate a keyboard or numeric keypad key press are considered essential.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>NOTE 2:   This requirement applies to a
document that interprets pointer actions (i.e. this does not apply to actions
that are required to operate the user agent or assistive technology).</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>NOTE 3:   This
success criterion is identical to the</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> </span><span><a
href="https://www.w3.org/TR/WCAG21/#pointer-cancellation"><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>WCAG 2.1 Success
Criterion 2.5.2 Pointer Cancellation</span></a></span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> replacing the
original WCAG 2.1 note with notes 1 and 2 above.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>10.2.5.3         Label in name</span></h4>

<p><span>Where ICT is
a non-web document, it shall satisfy <a href="https://www.w3.org/TR/WCAG21/#label-in-name">WCAG 2.1 Success
Criterion
2.5.3 Label in Name</a>.</span></p>

<h4><span>10.2.5.4         Motion actuation</span></h4>

<p><span>Where ICT is a non-web document, it shall
satisfy <a href="https://www.w3.org/TR/WCAG21/#motion-actuation">WCAG 2.1
Success Criterion 2.5.4 Motion Actuation</a>.</span></p>

<h2><a name="_Toc57281105"></a><a name="_Toc57985975"></a><a name="_Toc58222348"></a><a name="_Toc66969619"><span
lang=EN-GB>10.3       Understandable</span></a></h2>

<h3><a name="_Toc57281106"></a><a name="_Toc57985976"></a><a name="_Toc58222349"></a><a name="_Toc66969620"><span
lang=EN-GB>10.3.1     Readable</span></a></h3>

<h4><span>10.3.1.1         Language of document</span></h4>

<p><span>Where ICT is
a non-web document, it shall satisfy the success criterion in Table 10.11.</span></p>

<p><span>Table 10.11: Document success criterion: Language
of document</span></p>

<div align=center>

<table class=MsoNormalTable border=1 cellspacing=0 cellpadding=0 width=624>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>The default
human language of each document can be programmatically determined.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>NOTE:     This
success criterion is identical to the </span><span><a
href="https://www.w3.org/TR/WCAG21/#language-of-page"><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>WCAG 2.1 Success Criterion 3.1.1
Language of Page</span></a></span><span style='font-size:9.0pt;
font-family:"Arial",sans-serif'> replacing &quot;web page&quot; with &quot;document&quot;.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>10.3.1.2         Language of parts</span></h4>

<p><span>Where ICT is a non-web document, it shall
satisfy the success criterion in Table 10.12.</span></p>

<p><span>Table 10.12: Document success criterion: Language
of parts</span></p>

<div align=center>

<table class=MsoNormalTable border=1 cellspacing=0 cellpadding=0 width=624>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>The human
language of each passage or phrase in the document can be programmatically
determined except for proper names, technical terms, words of indeterminate
language, and words or phrases that have become part of the vernacular of the
immediately surrounding text.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>NOTE 1:   There
are some document technologies where there is no assistive technology
supported method for marking the language for the different passages or
phrases in the document, and it would not be possible to meet this success
criterion with those technologies.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>NOTE 2:   Inheritance is one common
method. For example a document provides the language that it is using and it
can be assumed that all of the text or user interface elements within that
document will be using the same language unless it is indicated.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>NOTE 3:   This success criterion is
identical to the </span><span><a href="https://www.w3.org/TR/WCAG21/#language-of-parts"><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>WCAG 2.1 Success
Criterion 3.1.2 Language of Parts</span></a></span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> replacing &quot;content&quot;
with &quot;document&quot; and with the addition of notes 1 and 2 above.</span></p>
</td>
</tr>
</table>

</div>

<h3><a name="_Toc57281107"></a><a name="_Toc57985977"></a><a name="_Toc58222350"></a><a name="_Toc66969621"><span
lang=EN-GB>10.3.2     Predictable</span></a></h3>

<h4><span>10.3.2.1         On focus</span></h4>

<p><span>Where ICT is
a non-web document, it shall satisfy the <a href="https://www.w3.org/TR/WCAG21/#on-focus">WCAG 2.1 Success
Criterion 3.2.1
On Focus</a>.</span></p>

<p><span>NOTE:    Some compound documents and their user
agents are designed to provide significantly different viewing and editing
functionality depending upon what portion of the compound document is being
interacted with (e.g. a presentation that contains an embedded spreadsheet,
where the menus and toolbars of the user agent change depending upon whether
the user is interacting with the presentation content, or the embedded
spreadsheet content). If the user uses a mechanism other than putting focus on
that portion of the compound document with which they mean to interact (e.g. by
a menu choice or special keyboard gesture), any resulting change of context
would not be subject to this success criterion because it was not caused by a
change of focus.</span></p>

<h4><span>10.3.2.2         On input</span></h4>

<p><span>Where ICT is a non-web document, it shall
satisfy the <a href="https://www.w3.org/TR/WCAG21/#on-input">WCAG 2.1 Success
Criterion 3.2.2 On Input</a>.</span></p>

<h4><span>10.3.2.3         Void</span></h4>

<p><span>NOTE:    The related web page requirement &quot;Consistent
navigation&quot; does not apply to single documents, but to a specific
definition of &quot;sets of documents&quot; that are rare. </span></p>

<h4><span>10.3.2.4         Void</span></h4>

<p><span>NOTE:    The related web page requirement &quot;Consistent
identification&quot; does not apply to single documents, but to a specific
definition of &quot;sets of documents&quot; that are rare.</span></p>

<h3><a name="_Toc57281108"></a><a name="_Toc57985978"></a><a name="_Toc58222351"></a><a name="_Toc66969622"><span
lang=EN-GB>10.3.3     Input assistance</span></a></h3>

<h4><span>10.3.3.1         Error identification</span></h4>

<p><span>Where ICT is a non-web document, it shall
satisfy the <a href="https://www.w3.org/TR/WCAG21/#error-identification">WCAG
2.1 Success Criterion 3.3.1 Error Identification</a>.</span></p>

<h4><span>10.3.3.2         Labels or instructions</span></h4>

<p><span>Where ICT is a non-web document, it shall
satisfy the <a href="https://www.w3.org/TR/WCAG21/#labels-or-instructions">WCAG
2.1 Success Criterion 3.3.2 Labels or Instructions</a>.</span></p>

<h4><span>10.3.3.3         Error suggestion</span></h4>

<p><span>Where ICT is
a non-web document, it shall satisfy the <a href="https://www.w3.org/TR/WCAG21/#error-suggestion">WCAG 2.1
Success
Criterion 3.3.3 Error Suggestion</a>.</span></p>

<h4><span>10.3.3.4         Error prevention (legal, financial, data)</span></h4>

<p><span>Where ICT is a non-web document, it shall
satisfy the success criterion in Table 10.13.</span></p>

<p><span>Table 10.13: Document success criterion: Error
prevention (legal, financial, data)</span></p>

<div align=center>

<table class=MsoNormalTable border=1 cellspacing=0 cellpadding=0 width=624>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>For
documents that cause legal commitments or financial transactions for the user
to occur, that modify or delete user-controllable data in data storage
systems, or that submit user test responses, at least one of the following is
true:</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1)  Reversible:
Submissions are reversible.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2)  Checked:
Data entered by the user is checked for input errors and the user is provided
an opportunity to correct them.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>3)  Confirmed:
A mechanism is available for reviewing, confirming, and correcting
information before finalizing the submission.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>NOTE:     This success criterion is
identical to the </span><span><a
href="https://www.w3.org/TR/WCAG21/#error-prevention-legal-financial-data"><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>WCAG 2.1 Success
Criterion 3.3.4 Error Prevention (Legal, Financial, Data)</span></a></span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> replacing &quot;web
pages&quot; with &quot;documents&quot;.</span></p>
</td>
</tr>
</table>

</div>

<h2><a name="_Toc57281109"></a><a name="_Toc57985979"></a><a name="_Toc58222352"></a><a name="_Toc66969623"><span
lang=EN-GB>10.4       Robust</span></a></h2>

<h3><a name="_Toc57281110"></a><a name="_Toc57985980"></a><a name="_Toc58222353"></a><a name="_Toc66969624"><span
lang=EN-GB>10.4.1     Compatible</span></a></h3>

<h4><span>10.4.1.1         Parsing</span></h4>

<p><span>Where ICT is
a non-web document, it shall satisfy the success criterion in Table 10.14.</span></p>

<p><span>Table 10.14: Document success criterion: Parsing</span></p>

<div align=center>

<table class=MsoNormalTable border=1 cellspacing=0 cellpadding=0 width=624>
<tr>
<td width=624 valign=top>
<p><span>For documents that use markup languages, in
such a way that the markup is separately exposed and available to assistive
technologies and accessibility features of software or to a user-selectable
user agent, elements have complete start and end tags, elements are nested
according to their specifications, elements do not contain duplicate
attributes, and any IDs are unique, except where the specifications allow
these features.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>NOTE 1:   Start
and end tags that are missing a critical character in their formation, such
as a closing angle bracket or a mismatched attribute value quotation mark are
not complete.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>NOTE 2:   Markup
is not always available to assistive technology or to user selectable user
agents such as browsers. In such cases, conformance to this [requirement] would
have no impact on accessibility as it can for web content where it is
exposed.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>NOTE 3:   Examples of markup that is
separately exposed and available to assistive technologies and to user agents
include but are not limited to: documents encoded in HTML, ODF, and OOXML. In
these examples, the markup can be parsed entirely in two ways: (a) by assistive
technologies which may directly open the document, (b) by assistive
technologies using DOM APIs of user agents for these document formats.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>NOTE 4:   This
success criterion is identical to the </span><span><a
href="https://www.w3.org/TR/WCAG21/#parsing"><span style='font-size:9.0pt;
font-family:"Arial",sans-serif'>WCAG 2.1 Success Criterion 4.1.1 Parsing</span></a></span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> replacing &quot;In
content implemented using markup languages&quot; with &quot;For documents
that use markup languages, in such a way that the markup is separately
exposed and available to assistive technologies and accessibility features of
software or to a user-selectable user agent&quot; with the addition of notes
2 and 3 above.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>10.4.1.2         Name, role, value</span></h4>

<p><span>Where ICT is a non-web document, it shall
satisfy the success criterion in Table 10.15.</span></p>

<p><span>Table 10.15: Document success criterion: Name,
role, value</span></p>

<div align=center>

<table class=MsoNormalTable border=1 cellspacing=0 cellpadding=0 width=624>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>For all
user interface components (including but not limited to: form elements, links
and components generated by scripts), the name and role can be
programmatically determined; states, properties, and values that can be set
by the user can be programmatically set; and notification of changes to these
items is available to user agents, including assistive technologies.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>NOTE 1:   This
success criterion is primarily for software developers who develop or use
custom user interface components. Standard user interface components on most
accessibility-supported platforms already meet this success criterion when
used according to specification.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>NOTE 2:   For
document formats that support interoperability with assistive technology,
standard user interface components often meet this success criterion when
used according to the general design and accessibility guidance for the
document format.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>NOTE 3:   This success criterion is
identical to the </span><span><a href="https://www.w3.org/TR/WCAG21/#name-role-value"><span
style='font-size:
9.0pt;font-family:"Arial",sans-serif'>WCAG 2.1 Success Criterion 4.1.2 Name,
Role, Value</span></a></span><span style='font-size:9.0pt;
font-family:"Arial",sans-serif'> replacing the original WCAG 2.1 note with: &quot;This
success criterion is primarily for software developers who develop or use
custom user interface components. For example, standard user interface
components on most accessibility-supported platforms already meet this
success criterion when used according to specification.&quot; and with the
addition of note 2 above.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>10.4.1.3         Status messages</span></h4>

<p><span>Where ICT is
a non-web document, it shall satisfy <a href="https://www.w3.org/TR/WCAG21/#status-messages">WCAG 2.1 Success
Criterion
4.1.3 Status Messages</a>.</span></p>

<h2><a name="_Toc57281111"></a><a name="_Toc57985981"></a><a name="_Toc58222354"></a><a name="_Toc66969625"><span
lang=EN-GB>10.5       Caption positioning</span></a></h2>

<p><span>Where ICT is a non-web document that
contains synchronized media with captions, the captions should not obscure relevant
information in the synchronized media.</span></p>

<h2><a name="_Toc57281112"></a><a name="_Toc57985982"></a><a name="_Toc58222355"></a><a name="_Toc66969626"><span
lang=EN-GB>10.6       Audio description timing</span></a></h2>

<p><span>Where ICT is a non-web document that
contains synchronized media with audio description, the audio description
should not interfere with relevant audio information in the synchronized media.</span></p>

<div>

<h1><a name="_Toc57281113"></a><a name="_Toc57985983"></a><a name="_Toc58222356"></a><a name="_Toc66969627"><span
lang=EN-GB>11       Software</span></a></h1>

</div>

<h2><a name="_Toc57281114"></a><a name="_Toc57985984"></a><a name="_Toc58222357"></a><a name="_Toc66969628"><span
lang=EN-GB>11.0       General (informative)</span></a></h2>

<p><span>This clause provides requirements for:</span></p>

<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>platform software;</span></p>

<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>software that provides a user interface
including content that is in the software;</span></p>

<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>authoring tools;</span></p>

<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>software that operates as assistive technology;</span></p>

<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>mobile applications.</span></p>

<p><span>NOTE 1:  User agents are examples of software that
provide a user interface. They retrieve, render and facilitate end user
interaction with authored content. User agents play a necessary role in the
accessibility of authored content rendered in the user interface. UAAG 2.0 [</span><span
lang=EN-GB>i.33</span><span>] provides additional advice for those
who are creating user agents and want to increase functionality when rendering
authored content in an accessible way.</span></p>

<p><span>NOTE 2:  The requirements for Web content,
including software that is Web content, can be found in clause 9.</span></p>

<p><span>NOTE 3:  The requirements for documents, that may
be presented by user agents, can be found in clause 10.</span></p>

<p><span>NOTE 4:  Although the accessibility of command
line interfaces is not dealt with in the present document, accessibility may be
achieved by context specific requirements, some of which may be found in
clauses 5 or 11.</span></p>

<p><span>Requirements
in clauses 11.1 to 11.5 apply to software:</span></p>

<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>that is not a web page;</span></p>

<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>not embedded in web pages nor used in the
rendering or functioning of the page. </span></p>

<p><span>Clause 9 provides requirements for software
that is in web pages or that is embedded in web pages and that is used in the
rendering or that is intended to be rendered together with the web page in
which it is embedded.</span></p>

<p><span>Some requirements in clauses 11.1 to 11.5 have
different versions for open or closed functionality. In those cases, the
corresponding clause will be divided into two subclauses.</span></p>

<p><span>The success criteria set out in clauses
11.1 to 11.5 are intended to harmonize with the W3C Working Group Note [</span><span>i.26</span><span
lang=EN-GB>] produced by the W3C's <a href="http://www.w3.org/WAI/GL/WCAG2ICT-TF/">WCAG2ICT Task
Force</a>.</span></p>

<p><span>NOTE 5:  Software that provides a user interface includes
its own content. Some examples of content in software include: the controls and
text displayed in a menu bar of a graphical user interface application, images
that appear in a toolbar, prompts spoken in an auditory user interface, other
user interaction controls, and other text, graphics or material that is not
loaded from outside the software.</span></p>

<p><span>NOTE 6:  &quot;Void&quot; clauses have been
inserted in order to maintain alignment of the numbering in clauses 9, 10 and
11.</span></p>

<h2><a name="_Toc57281115"></a><a name="_Toc57985985"></a><a name="_Toc58222358"></a><a name="_Toc66969629"><span
lang=EN-GB>11.1       Perceivable</span></a></h2>

<h3><a name="_Toc57281116"></a><a name="_Toc57985986"></a><a name="_Toc58222359"></a><a name="_Toc66969630"><span
lang=EN-GB>11.1.1     Text alternatives</span></a></h3>

<h4><span>11.1.1.1         Non-text content</span></h4>

<h5><span>11.1.1.1.1            Non-text content (open functionality)</span></h5>

<p><span>Where ICT is non-web software that provides
a user interface and that supports access to assistive technologies for screen
reading, it shall satisfy <a href="https://www.w3.org/TR/WCAG21/#non-text-content">WCAG 2.1 Success
Criterion 1.1.1 Non-text Content</a>.</span></p>

<p><span>NOTE:    CAPTCHAs do not currently appear outside
of the Web. However, if they do appear, this guidance is accurate.</span></p>

<h5><span>11.1.1.1.2            Non-text content (closed
functionality)</span></h5>

<p><span>Where ICT is non-web software that provides
a user interface which is closed to assistive technologies for screen reading,
it shall meet requirement 5.1.3.6 (Speech output for non-text content).</span></p>

<h3><a name="_Toc57281117"></a><a name="_Toc57985987"></a><a name="_Toc58222360"></a><a name="_Toc66969631"><span
lang=EN-GB>11.1.2     Time-based media</span></a></h3>

<h4><span>11.1.2.1         Audio-only and video-only (pre-recorded)</span></h4>

<h5><span>11.1.2.1.1            Audio-only and video-only (pre-recorded
- open functionality)</span></h5>

<p><span>Where ICT is non-web software that provides
a user interface and that supports access to assistive technologies for screen
reading and where pre-recorded auditory information is not needed to enable the
use of closed functions of ICT, it shall satisfy the <a
href="https://www.w3.org/TR/WCAG21/#audio-only-and-video-only-prerecorded">WCAG
2.1 Success Criterion 1.2.1 Audio-only and Video-only (Prerecorded)</a>.</span></p>

<p><span>NOTE:    The alternative can be provided directly
in the software - or provided in an alternate version that meets the success
criterion.</span></p>

<h5><span>11.1.2.1.2            Audio-only and video-only (pre-recorded
- closed functionality)</span></h5>

<h6><span>11.1.2.1.2.1               Pre-recorded audio-only (closed
functionality)</span></h6>

<p><span>Where ICT is non-web software that provides
a user interface which is closed to assistive technologies for screen reading
and where pre-recorded auditory information is needed to enable the use of
closed functions of ICT, the functionality of software that provides a user
interface shall meet requirement 5.1.5 (Visual output for auditory
information).</span></p>

<h6><span>11.1.2.1.2.2               Pre-recorded video-only (closed
functionality)</span></h6>

<p><span>Where ICT is non-web software that provides
a user interface which is closed to assistive technologies for screen reading,
it shall meet requirement 5.1.3.7 (Speech output for video information).</span></p>

<h4><span>11.1.2.2         Captions (pre-recorded)</span></h4>

<p><span>Where ICT is
non-web software that provides a user interface, it shall satisfy the <a
href="https://www.w3.org/TR/WCAG21/#captions-prerecorded">WCAG 2.1 Success
Criterion 1.2.2 Captions (Prerecorded)</a>.</span></p>

<p><span>NOTE:    The WCAG 2.1 definition of
&quot;captions&quot; notes that &quot;in some countries, captions are called
subtitles&quot;. They are also sometimes referred to as &quot;subtitles for the
hearing impaired&quot;. Per the definition in WCAG 2.1, to meet this success
criterion, whether called captions or subtitles, they would have to provide
&quot;synchronized visual and / or text alternative for both speech and
non-speech audio information needed to understand the media content&quot; where
non-speech information includes &quot;sound effects, music, laughter, speaker
identification and location&quot;.</span></p>

<h4><span>11.1.2.3         Audio description or media alternative (pre-recorded)</span></h4>

<h5><span>11.1.2.3.1            Audio description or media
alternative (pre-recorded - open functionality)</span></h5>

<p><span>Where ICT is non-web software that provides
a user interface and that supports access to assistive technologies for screen
reading, it shall satisfy the <a
href="https://www.w3.org/TR/WCAG21/#audio-description-or-media-alternative-prerecorded">WCAG
2.1 Success Criterion 1.2.3 Audio Description or Media Alternative (Prerecorded)</a>.</span></p>

<p><span>NOTE 1:  The WCAG 2.1 definition of &quot;audio
description&quot; says that &quot;audio description&quot; is &quot;also called
'video description' and 'descriptive narration'&quot;.</span></p>

<p><span>NOTE 2:  Secondary or alternate audio tracks are
commonly used for this purpose.</span></p>

<h5><span>11.1.2.3.2            Audio description or media
alternative (pre-recorded - closed functionality)</span></h5>

<p><span>Where ICT is non-web software that provides
a user interface which is closed to assistive technologies for screen reading,
it shall meet requirement 5.1.3.7 (Speech output for video information).</span></p>

<h4><span>11.1.2.4         Captions (live)</span></h4>

<p><span>Where ICT is
non-web software that provides a user interface, it shall satisfy the <a
href="https://www.w3.org/TR/WCAG21/#captions-live">WCAG 2.1 Success Criterion
1.2.4 Captions (Live)</a>.</span></p>

<p><span>NOTE:    The WCAG 2.1 definition of
&quot;captions&quot; notes that &quot;in some countries, captions are called
subtitles&quot;. They are also sometimes referred to as &quot;subtitles for the
hearing impaired&quot;. Per the definition in WCAG 2.1, to meet this success
criterion, whether called captions or subtitles, they would have to provide
&quot;synchronized visual and / or text alternative for both speech and
non-speech audio information needed to understand the media content&quot; where
non-speech information includes &quot;sound effects, music, laughter, speaker
identification and location&quot;.</span></p>

<h4><span>11.1.2.5         Audio description (pre-recorded)</span></h4>

<p><span>Where ICT is non-web software that provides
a user interface, it shall satisfy the <a
href="https://www.w3.org/TR/WCAG21/#audio-description-prerecorded">WCAG 2.1
Success Criterion 1.2.5 Audio Description (Prerecorded)</a>.</span></p>

<p><span>NOTE 1:  The WCAG 2.1 definition of &quot;audio
description&quot; says that audio description is &quot;Also called 'video
description' and 'descriptive narration'&quot;.</span></p>

<p><span>NOTE 2:  Secondary or alternate audio tracks are
commonly used for this purpose.</span></p>

<h3><a name="_Toc57281118"></a><a name="_Toc57985988"></a><a name="_Toc58222361"></a><a name="_Toc66969632"><span
lang=EN-GB>11.1.3     Adaptable</span></a></h3>

<h4><span>11.1.3.1         Info and relationships</span></h4>

<h5><span>11.1.3.1.1            Info and relationships (open
functionality)</span></h5>

<p><span>Where ICT is non-web software that provides
a user interface and that supports access to assistive technologies for screen
reading, it shall satisfy the <a href="https://www.w3.org/TR/WCAG21/#info-and-relationships">WCAG 2.1 Success
Criterion 1.3.1 Info and Relationships</a>.</span></p>

<p><span>NOTE:    In software, programmatic determinability
is best achieved through the use of accessibility services provided by platform
software to enable interoperability between software and assistive technologies
and accessibility features of software. (see clause 11.5 Interoperability with
assistive technology).</span></p>

<h5><span>11.1.3.1.2            Info and relationships (closed
functionality)</span></h5>

<p><span>Where ICT is
non-web software that provides a user interface which is closed to assistive technologies
for screen reading and where information is displayed on the screen, the ICT
should provide auditory information that allows the user to correlate the audio
with the information displayed on the screen.</span></p>

<p><span>NOTE 1:  Many people who are legally blind still
have visual ability, and use aspects of the visual display even if it cannot be
fully comprehended. An audio alternative that is both complete and
complementary includes all visual information such as focus or highlighting, so
that the audio can be correlated with information that is visible on the screen
at any point in time.</span></p>

<p><span>NOTE 2:  Examples of auditory information that
allows the user to correlate the audio with the information displayed on the
screen include structure and relationships conveyed through presentation.</span></p>

<h4><span>11.1.3.2         Meaningful sequence</span></h4>

<h5><span>11.1.3.2.1            Meaningful sequence (open
functionality)</span></h5>

<p><span>Where ICT is non-web software that provides
a user interface and that supports access to assistive technologies for screen
reading, it shall satisfy the <a href="https://www.w3.org/TR/WCAG21/#meaningful-sequence">WCAG 2.1 Success
Criterion 1.3.2 Meaningful Sequence</a>.</span></p>

<h5><span>11.1.3.2.2            Meaningful sequence (closed
functionality)</span></h5>

<p><span>Where ICT is non-web software that provides
a user interface which is closed to assistive technologies for screen reading
and where information is displayed on the screen, the ICT should provide
auditory information that allows the user to correlate the audio with the
information displayed on the screen.</span></p>

<p><span>NOTE 1:  Many people who are legally blind still
have visual ability, and use aspects of the visual display even if it cannot be
fully comprehended. An audio alternative that is both complete and
complementary includes all visual information such as focus or highlighting, so
that the audio can be correlated with information that is visible on the screen
at any point in time.</span></p>

<p><span>NOTE 2:  Examples of auditory information that
allows the user to correlate the audio with the information displayed on the
screen include structure and relationships conveyed through presentation.</span></p>

<h4><span>11.1.3.3         Sensory characteristics</span></h4>

<p><span>Where ICT is non-web software that provides
a user interface, it shall satisfy the <a href="https://www.w3.org/TR/WCAG21/#sensory-characteristics">WCAG 2.1
Success
Criterion 1.3.3 Sensory Characteristics</a>.</span></p>

<h4><span>11.1.3.4         Orientation</span></h4>

<p><span>Where ICT is non-web software that provides
a user interface, it shall satisfy the <a href="https://www.w3.org/TR/WCAG21/#orientation">WCAG 2.1 Success
Criterion
1.3.4 Orientation</a>.</span></p>

<h4><span>11.1.3.5         Identify input purpose</span></h4>

<h5><span>11.1.3.5.1            Identify input purpose (open
functionality)</span></h5>

<p><span>Where ICT is non-web software that provides
a user interface and supports access to assistive technologies for screen
reading, it shall satisfy the <a href="https://www.w3.org/TR/WCAG21/#identify-input-purpose">WCAG 2.1 Success
Criterion 1.3.5 Identify Input Purpose</a>.</span></p>

<h5><span>11.1.3.5.2            Identify input purpose (closed
functionality)</span></h5>

<p><span>Where ICT is non-web software that provides
a user interface and is closed to assistive technologies, in at least one mode
of operation the ICT shall present to the user, in an audio form, the purpose
of each input field collecting information about the user when the input field
serves a purpose identified in the <a href="https://www.w3.org/TR/WCAG21/#input-purposes">WCAG 2.1 Input
Purposes for
User Interface Components</a> section.</span></p>

<h3><a name="_Toc57281119"></a><a name="_Toc57985989"></a><a name="_Toc58222362"></a><a name="_Toc66969633"><span
lang=EN-GB>11.1.4     Distinguishable</span></a></h3>

<h4><span>11.1.4.1         Use of colour</span></h4>

<p><span>Where ICT is non-web software that provides
a user interface, it shall satisfy the <a href="https://www.w3.org/TR/WCAG21/#use-of-color">WCAG 2.1 Success
Criterion
1.4.1 Use of Color</a><span><span>.</span></span></span></p>

<h4><span>11.1.4.2         Audio control</span></h4>

<p><span>Where ICT is non-web software that provides
a user interface, it shall satisfy the success criterion in Table 11.1.</span></p>

<p><span>Table 11.1: Software
success criterion: Audio control</span></p>

<div align=center>

<table class=MsoNormalTable border=1 cellspacing=0 cellpadding=0 width=624>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>If any audio in a
software plays automatically for more than 3 seconds, either a mechanism is
available to pause or stop the audio, or a mechanism is available to control
audio volume independently from the overall system volume level.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>NOTE 1:   Since any part of a software
that does not meet this success criterion can interfere with a user's ability
to use the whole software, all content in the software (whether or not it is
used to meet other success criteria) shall meet this success criterion.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>NOTE 2:   This success criterion is
identical to the </span><span><a href="https://www.w3.org/TR/WCAG21/#audio-control"><span
style='font-size:
9.0pt;font-family:"Arial",sans-serif'>WCAG 2.1 Success Criterion 1.4.2 Audio
Control</span></a></span><span style='font-size:9.0pt;font-family:
"Arial",sans-serif'> replacing &quot;on a Web page&quot; with &quot;in a
software&quot;, &quot;any content&quot; with &quot;any part of a
software&quot;, &quot;whole page&quot; with &quot;whole software&quot;,
&quot;on the Web page&quot; with &quot;in the software&quot;, removing
&quot;See Conformance Requirement 5:<br>
Non-Interference&quot; and adding note 1.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>11.1.4.3         Contrast (minimum)</span></h4>

<p><span>Where ICT is non-web software that provides
a user interface, it shall satisfy the <a href="https://www.w3.org/TR/WCAG21/#contrast-minimum">WCAG 2.1 Success
Criterion 1.4.3 Contrast (Minimum)</a>.</span></p>

<h4><span>11.1.4.4         Resize text</span></h4>

<h5><span>11.1.4.4.1            Resize text (open functionality)</span></h5>

<p><span>Where ICT is
non-web software that provides a user interface and that supports access to
enlargement features of platform or assistive technology, it shall satisfy the <a
href="https://www.w3.org/TR/WCAG21/#resize-text">WCAG 2.1 Success Criterion
1.4.4 Resize Text</a></span><span><span>.</span></span></p>

<p><span>NOTE 1:  Content for which there are software
players, viewers or editors with a 200 percent zoom feature would automatically
meet this success criterion when used with such players, unless the content
will not work with zoom.</span></p>

<p><span>NOTE 2:  This success criterion is about the
ability to allow users to enlarge the text on screen at least up to 200 %
without needing to use assistive technologies. This means that the application
provides some means for enlarging the text 200 % (zoom or otherwise) without
loss of content or functionality or that the application works with the
platform features that meet this requirement.</span></p>

<h5><span>11.1.4.4.2            Resize text (closed functionality)</span></h5>

<p><span>Where ICT is non-web software that provides
a user interface which is not able to access the enlargement features of
platform or assistive technology, it shall meet requirement 5.1.4
(Functionality closed to text enlargement).</span></p>

<p><span>NOTE:    Because the text rendering support in a
closed environment may be more limited than the support found in user agents
for the Web, meeting the present clause in a closed environment may place a
much heavier burden on the content author.</span></p>

<h4><span>11.1.4.5         Images of text</span></h4>

<h5><span>11.1.4.5.1            Images of text (open functionality)</span></h5>

<p><span>Where ICT is non-web software that provides
a user interface and that supports access to assistive technologies for screen
reading, it shall satisfy the <a href="https://www.w3.org/TR/WCAG21/#images-of-text">WCAG 2.1 Success Criterion
1.4.5 Images of Text</a>.</span></p>

<h5><span>11.1.4.5.2            Images
of text (closed functionality)</span></h5>

<p><span>Where ICT is non-web software that provides
a user interface which is closed to assistive technologies for screen reading,
it shall meet requirement 5.1.3.6 (Speech output for non-text content).</span></p>

<h4><span>11.1.4.6         Void</span></h4>

<h4><span>11.1.4.7         Void</span></h4>

<h4><span>11.1.4.8         Void</span></h4>

<h4><span>11.1.4.9         Void</span></h4>

<h4><span>11.1.4.10       Reflow</span></h4>

<p><span>Where ICT is non-web software that provides
a user interface it shall satisfy the success criterion in Table 11.2.</span></p>

<p><span>Table 11.2: Software success criterion: Reflow</span></p>

<div align=center>

<table class=MsoNormalTable border=1 cellspacing=0 cellpadding=0 width=624>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Content can
be presented without loss of information or functionality, and without
requiring scrolling in two dimensions for:</span></p>
<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Vertical
scrolling content at a width equivalent to 320 CSS pixels;</span></p>
<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Horizontal
scrolling content at a height equivalent to 256 CSS pixels;</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Except for
parts of the content which require two-dimensional layout for usage or
meaning.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>NOTE 1:   320
CSS pixels is equivalent to a starting viewport width of 1 280 CSS pixels
wide at 400 % zoom. For non-web software which are designed to scroll
horizontally (e.g. with vertical text), the 256 CSS pixels is equivalent to a
starting viewport height of 1 024 px at 400 % zoom.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>NOTE 2:   Examples
of content which require two-dimensional layout are images, maps, diagrams,
video, games, presentations, data tables, and interfaces where it is
necessary to keep toolbars in view while manipulating content.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>NOTE 3:   This
success criterion is identical to the</span><span> <a
href="https://www.w3.org/TR/WCAG21/#reflow"><span style='font-size:9.0pt;
font-family:"Arial",sans-serif'>WCAG 2.1 Success Criterion 1.4.10 Reflow</span></a></span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> r</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>eplacing
the original WCAG 2.1 notes with notes 1 and 2, above. </span></p>
</td>
</tr>
</table>

</div>

<h4><span>11.1.4.11       Non-text contrast</span></h4>

<p><span>Where ICT is non-web software that provides
a user interface, it shall satisfy <a href="https://www.w3.org/TR/WCAG21/#non-text-contrast">WCAG 2.1 Success
Criterion 1.4.11 Non-text Contrast</a>.</span></p>

<h4><span>11.1.4.12       Text spacing</span></h4>

<p><span>Where ICT is non-web software that provides
a user interface and that does not have a fixed size content layout area that
is essential to the information being conveyed, it shall satisfy <a
href="https://www.w3.org/TR/WCAG21/#text-spacing">WCAG 2.1 Success Criterion
1.4.12 Text spacing</a>.</span></p>

<h4><span>11.1.4.13       Content on hover or focus</span></h4>

<p><span>Where ICT is a non-web software that
provides a user interface, it shall satisfy <a
href="https://www.w3.org/TR/WCAG21/#content-on-hover-or-focus">WCAG 2.1 Success
Criterion 1.4.13 Content on hover or focus</a>.</span></p>

<h2><a name="_Toc57281120"></a><a name="_Toc57985990"></a><a name="_Toc58222363"></a><a name="_Toc66969634"><span
lang=EN-GB>11.2       Operable</span></a></h2>

<h3><a name="_Toc57281121"></a><a name="_Toc57985991"></a><a name="_Toc58222364"></a><a name="_Toc66969635"><span
lang=EN-GB>11.2.1     Keyboard accessible</span></a></h3>

<h4><span>11.2.1.1         Keyboard</span></h4>

<h5><span>11.2.1.1.1            Keyboard
(open functionality)</span></h5>

<p><span>Where ICT is non-web software that provides
a user interface and that supports access to keyboards or a keyboard interface,
it shall satisfy the <a href="https://www.w3.org/TR/WCAG21/#keyboard">WCAG 2.1
Success Criterion 2.1.1 Keyboard</a>.</span></p>

<p><span>NOTE:    This does
not imply that software is required to directly support a keyboard or
&quot;keyboard interface&quot;. Nor does it imply that software is required to
provide a soft keyboard. Underlying platform software may provide device
independent input services to applications that enable operation via a
keyboard. Software that supports operation via such platform device independent
services would be operable by a keyboard and would comply.</span></p>

<h5><span>11.2.1.1.2            Keyboard (closed functionality)</span></h5>

<p><span>Where ICT is non-web software that provides
a user interface which is closed to keyboards or keyboard interface, it shall
meet requirement 5.1.6.1 (Operation without keyboard interface: Closed
functionality).</span></p>

<h4><span>11.2.1.2         No keyboard trap</span></h4>

<p><span>Where ICT is
non-web software that provides a user interface, it shall satisfy the success
criterion in Table 11.3.</span></p>

<p><span>Table 11.3: Software success criterion: No
keyboard trap</span></p>

<div align=center>

<table class=MsoNormalTable border=1 cellspacing=0 cellpadding=0 width=624>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>If keyboard
focus can be moved to a component of the software using a keyboard interface,
then focus can be moved away from that component using only a keyboard
interface, and, if it requires more than unmodified arrow or tab keys or
other standard exit methods, the user is advised of the method for moving
focus away.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>NOTE 1:   Since
any part of a software that does not meet this success criterion can
interfere with a user's ability to use the whole software, it is necessary
for all content in the software (whether or not it is used to meet other
success criteria) to meet this success criterion. </span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>NOTE 2:   Standard
exit methods may vary by platform. For example, on many desktop platforms,
the Escape key is a standard method for exiting.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>NOTE 3:   This
success criterion is identical to the </span><span><a
href="https://www.w3.org/TR/WCAG21/#no-keyboard-trap"><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>WCAG 2.1 Success Criterion 2.1.2 No
Keyboard Trap</span></a></span><span style='font-size:9.0pt;
font-family:"Arial",sans-serif'> replacing &quot;content&quot;,
&quot;page&quot; and &quot;Web page&quot; with &quot;software&quot;, removing
&quot;See Conformance Requirement 5: Non-Interference&quot; and with the
addition of note 2 above and with note 1 above re-drafted to avoid the use of
the word &quot;shall&quot;.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>11.2.1.3         Void</span></h4>

<h4><span>11.2.1.4         Character key shortcuts </span></h4>

<h5><span>11.2.1.4.1            Character key shortcuts (open
functionality)</span></h5>

<p><span>Where ICT is non-web software that provides
a user interface, it shall satisfy <a
href="https://w3c.github.io/wcag21/guidelines/#character-key-shortcuts">WCAG
2.1 Success Criterion 2.1.4 Character Key Shortcuts</a>.</span></p>

<h5><span>11.2.1.4.2            Character key shortcuts (closed
functionality) </span></h5>

<p><span>Where ICT is non-web software that provides
a user interface which is closed to keyboards or keyboard interface, it shall
meet requirement 5.1.6.1 (Operation without keyboard interface: Closed
functionality).</span></p>

<h3><a name="_Toc57281122"></a><a name="_Toc57985992"></a><a name="_Toc58222365"></a><a name="_Toc66969636"><span
lang=EN-GB>11.2.2     Enough time</span></a></h3>

<h4><span>11.2.2.1         Timing adjustable</span></h4>

<p><span>Where ICT is non-web software that provides
a user interface, it shall satisfy the success criterion in Table 11.4.</span></p>

<p><span>Table 11.4: Software success criterion: Timing
adjustable</span></p>

<div align=center>

<table class=MsoNormalTable border=1 cellspacing=0 cellpadding=0 width=624>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>For each time limit
that is set by the software, at least one of the following is true: </span></p>
<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><b><span>Turn off:</span></b><span> The user is allowed to turn
off the time limit before encountering it; or</span></p>
<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><b><span>Adjust:</span></b><span> The user is allowed to adjust
the time limit before encountering it over a wide range that is at least ten
times the length of the default setting; or</span></p>
<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><b><span>Extend:</span></b><span> The user is warned before time
expires and given at least 20 seconds to extend the time limit with a simple
action (for example, &quot;press the space bar&quot;), and the user is
allowed to extend the time limit at least ten times; or</span></p>
<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><b><span>Real-time Exception:</span></b><span> The time limit is
a required part of a real-time event (for example, an auction), and no
alternative to the time limit is possible; or</span></p>
<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><b><span>Essential Exception:</span></b><span> The time limit is
essential and extending it would invalidate the activity; or</span></p>
<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><b><span>20 Hour Exception:</span></b><span> The time limit is
longer than 20 hours.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>NOTE 1:   This success criterion helps
ensure that users can complete tasks without unexpected changes in content or
context that are a result of a time limit. This success criterion should be
considered in conjunction with </span><span><a
href="https://www.w3.org/TR/WCAG21/#on-focus"><span style='font-size:9.0pt;
font-family:"Arial",sans-serif'>WCAG 2.1 Success Criterion 3.2.1</span></a></span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>, which
puts limits on changes of content or context as a result of user action.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>NOTE 2:   This success criterion is
identical to the </span><span><a href="https://www.w3.org/TR/WCAG21/#timing-adjustable"><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>WCAG 2.1 Success
Criterion 2.2.1 Timing Adjustable</span></a></span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> replacing &quot;the
content&quot; with &quot;software&quot; and with the words &quot;WCAG
2.1&quot; added before the word &quot;Success Criterion&quot; in note 1 above.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>11.2.2.2         Pause, stop, hide</span></h4>

<p><span>Where ICT is
non-web software that provides a user interface, it shall satisfy the success
criterion in Table 11.5.</span></p>

<p><span>Table 11.5: Software success criterion: Pause,
stop, hide</span></p>

<div align=center>

<table class=MsoNormalTable border=1 cellspacing=0 cellpadding=0 width=624>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>For moving,
blinking, scrolling, or auto-updating information, all of the following are
true: </span></p>
<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><b><span>Moving, blinking, scrolling:</span></b><span> For any
moving, blinking or scrolling information that (1) starts automatically, (2)
lasts more than five seconds, and (3) is presented in parallel with other
content, there is a mechanism for the user to pause, stop, or hide it unless
the movement, blinking, or scrolling is part of an activity where it is
essential; and</span></p>
<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><b><span>Auto-updating:</span></b><span> For any auto-updating
information that (1) starts automatically and (2) is presented in parallel
with other content, there is a mechanism for the user to pause, stop, or hide
it or to control the frequency of the update unless the auto-updating is part
of an activity where it is essential.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>NOTE 1:   For
requirements related to flickering or flashing content, refer to </span><span><a
href="https://w3c.github.io/wcag21/guidelines/#seizures-and-physical-reactions"><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>WCAG 2.1 Guideline 2.3</span></a></span><span
lang=EN-GB style='font-size:9.0pt;font-family:"Arial",sans-serif'>.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>NOTE 2:   This
success criteria is applicable to all content in the software (whether or not
there is an alternate accessible mode of operation of the software) since any
part of a software that does not meet this success criterion can interfere
with a user's ability to use the whole software (including a user interface
element that enables the user to activate the alternate accessible mode of
operation).</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>NOTE 3:   Content
that is updated periodically by software or that is streamed to the user
agent is not required to preserve or present information that is generated or
received between the initiation of the pause and resuming presentation, as
this may not be technically possible, and in many situations could be misleading
to do so.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>NOTE 4:   An
animation that occurs as part of a preload phase or similar situation can be
considered essential if interaction cannot occur during that phase for all
users and if not indicating progress could confuse users or cause them to think
that content was frozen or broken.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>NOTE 5:   This
is to be applied to all content. Any content, whether informative or
decorative, that is updated automatically, blinks, or moves may create an
accessibility barrier.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>NOTE 6:   This success criterion is identical
to the </span><span><a href="https://www.w3.org/TR/WCAG21/#pause-stop-hide"><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>WCAG 2.1 Success Criterion 2.2.2 Pause,
Stop, Hide</span></a></span><span style='font-size:9.0pt;
font-family:"Arial",sans-serif'> replacing &quot;page&quot; and &quot;Web
page&quot; with &quot;software&quot;, removing &quot;See Conformance
Requirement 5: Non-Interference&quot; in note 2 of the success criterion,
with the words &quot;WCAG 2.1&quot; added before the word
&quot;Guideline&quot; in note&nbsp;1 above, with note 2 above re-drafted to
avoid the use of the word &quot;must&quot; and with the addition of note 5
above.</span></p>
</td>
</tr>
</table>

</div>

<h3><a name="_Toc57281123"></a><a name="_Toc57985993"></a><a name="_Toc58222366"></a><a name="_Toc66969637"><span
lang=EN-GB>11.2.3     Seizures and physical reactions</span></a></h3>

<h4><span>11.2.3.1         Three flashes or below threshold</span></h4>

<p><span>Where ICT is non-web software that provides
a user interface, it shall satisfy the success criterion in Table 11.6.</span></p>

<p><span>Table 11.6: Software success criterion: Three
flashes or below threshold</span></p>

<div align=center>

<table class=MsoNormalTable border=1 cellspacing=0 cellpadding=0 width=624>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Software
does not contain anything that flashes more than three times in any one
second period, or the flash is below the general flash and red flash
thresholds.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>NOTE 1:   This success criteria is
applicable to all content in the software (whether or not there is an
alternate accessible mode of operation of the software) since any part of a
software that does not meet this success criterion can interfere with a
user's ability to use the whole software (including a user interface element
that enables the user to activate the alternate accessible mode of
operation).</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>NOTE 2:   This success criterion is
identical to the </span><span><a
href="https://www.w3.org/TR/WCAG21/#three-flashes-or-below-threshold"><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>WCAG 2.1 Success
Criterion 2.3.1 Three Flashes or Below Threshold</span></a></span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> replacing
&quot;Web pages&quot; with &quot;software&quot;, &quot;the whole page&quot;
with &quot;the whole software&quot;, &quot;the Web page&quot; with &quot;the
software&quot; and removing &quot;See Conformance Requirement 5:
Non-Interference&quot; and with note 1 above re-drafted to avoid the use of
the word &quot;must&quot;.</span></p>
</td>
</tr>
</table>

</div>

<h3><a name="_Toc57281124"></a><a name="_Toc57985994"></a><a name="_Toc58222367"></a><a name="_Toc66969638"><span
lang=EN-GB>11.2.4     Navigable</span></a></h3>

<h4><span>11.2.4.1         Void</span></h4>

<p><span>NOTE 1:  The related web page requirement &quot;Bypass
blocks&quot; does not apply to single software programs, but to a specific
definition of &quot;sets of software programs&quot; that are extremely rare.</span></p>

<p><span>NOTE 2:  Although not a requirement, it is
generally considered best practice, and to address user needs, to be able to
bypass blocks of content that are repeated within software.</span></p>

<h4><span>11.2.4.2         Void</span></h4>

<p><span>NOTE 1:  The related web page requirement &quot;Page
titled&quot; does not apply to single software programs, but to a specific
definition of &quot;sets of software programs&quot; that are extremely rare.</span></p>

<p><span>NOTE 2:  Although the name of a software product
could be a sufficient title if it describes the topic or purpose, software
names are trademarked and trademark names cannot by law be descriptive names.
It is not practical to make software names both unique and descriptive.</span></p>

<h4><span>11.2.4.3         Focus order</span></h4>

<p><span>Where ICT is
non-web software that provides a user interface, it shall satisfy the success
criterion in Table 11.7.</span></p>

<p><span>Table 11.7: Software success criterion: Focus
order</span></p>

<div align=center>

<table class=MsoNormalTable border=1 cellspacing=0 cellpadding=0 width=624>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>If software
can be navigated sequentially and the navigation sequences affect meaning or
operation, focusable components receive focus in an order that preserves
meaning and operability.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>NOTE:     This
success criterion is identical to the </span><span><a
href="https://www.w3.org/TR/WCAG21/#focus-order"><span style='font-size:9.0pt;
font-family:"Arial",sans-serif'>WCAG 2.1 Success Criterion 2.4.3 Focus order</span></a></span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> replacing
&quot;Web page&quot; with &quot;software&quot;.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>11.2.4.4         Link purpose (in context)</span></h4>

<p><span>Where ICT is non-web software that provides
a user interface,</span><span> it shall satisfy </span><span><a
href="https://www.w3.org/TR/WCAG21/#link-purpose-in-context">WCAG
2.1 Success Criterion 2.4.4 Link Purpose (In Context)</a>.</span></p>

<h4><span>11.2.4.5         Void</span></h4>

<p><span>NOTE:    The related web page requirement for &quot;Multiple
ways&quot; applies to &quot;Sets&quot; of web pages. In software, the equivalent
to &quot;sets of web pages&quot; would be &quot;sets of software&quot;, but
these are extremely rare and an equivalent is not included in this clause on
software requirements.</span></p>

<h4><span>11.2.4.6         Headings and labels</span></h4>

<p><span>Where ICT is non-web software that provides
a user interface, it shall satisfy the <a href="https://www.w3.org/TR/WCAG21/#headings-and-labels">WCAG 2.1
Success
Criterion 2.4.6 Headings and Labels</a>.</span></p>

<p><span>NOTE:    In software, headings and labels are used
to describe sections of content and controls respectively. In some cases it may
be unclear whether a piece of static text is a heading or a label. But whether
treated as a label or a heading, the requirement is the same: that if they are
present they describe the topic or purpose of the item(s) they are associated
with.</span></p>

<h4><span>11.2.4.7         Focus visible</span></h4>

<p><span>Where ICT is non-web software that provides
a user interface, it shall satisfy the <a href="https://www.w3.org/TR/WCAG21/#focus-visible">WCAG 2.1 Success
Criterion
2.4.7 Focus Visible</a>.</span></p>

<h3><a name="_Toc57281125"></a><a name="_Toc57985995"></a><a name="_Toc58222368"></a><a name="_Toc66969639"><span
lang=EN-GB>11.2.5     Input modalities</span></a></h3>

<h4><span>11.2.5.1         Pointer
gestures</span></h4>

<p><span>Where ICT is non-web software that provides
a user interface, it shall satisfy the success criterion in Table 11.8.</span></p>

<p><span>Table 11.8: Software success criterion: Pointer
gestures</span></p>

<div align=center>

<table class=MsoNormalTable border=1 cellspacing=0 cellpadding=0 width=624>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>All
functionality that uses multipoint or path-based gestures for operation can
be operated with a single pointer without a path-based gesture, unless a
multipoint or path-based gesture is essential.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>NOTE 1:   This
requirement applies to non-web software that interprets pointer actions (i.e.
this does not apply to actions that are required to operate the user agent or
assistive technology).</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>NOTE 2:   This
success criterion is identical t</span><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>o the </span><span><a
href="https://www.w3.org/TR/WCAG21/#pointer-gestures"><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>WCAG 2.1 Success Criterion 2.5.1
Pointer Gestures</span></a></span><span style='font-size:9.0pt;
font-family:"Arial",sans-serif'> replacing the original </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>WCAG</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> 2.1 note
with note 1 above.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>11.2.5.2         Pointer cancellation</span></h4>

<p><span>Where ICT is non-web software that provides
a user interface, it shall satisfy the success criterion in Table 11.9.</span></p>

<p><span>Table 11.9: Software
success criterion: Pointer cancellation</span></p>

<div align=center>

<table class=MsoNormalTable border=1 cellspacing=0 cellpadding=0 width=624>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>For functionality that
can be operated using a single pointer, at least one of the following is
true:</span></p>
<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>No
Down-Event: The down-event of the pointer is not used to execute any part of
the function.</span></p>
<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Abort or
Undo: Completion of the function is on the up-event, and a mechanism is
available to abort the function before completion or to undo the function
after completion.</span></p>
<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Up
Reversal: The up-event reverses any outcome of the preceding down-event.</span></p>
<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Essential:
Completing the function on the down-event is essential.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>NOTE 1:   Functions that emulate a
keyboard or numeric keypad key press are considered essential.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>NOTE 2:   This requirement applies to non-web
software that interprets pointer actions (i.e. this does not apply to actions
that are required to operate the user agent or assistive technology).</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>NOTE 3:   This success criterion is
identical to t</span><span style='font-size:9.0pt;font-family:
"Arial",sans-serif'>he </span><span><a href="https://www.w3.org/TR/WCAG21/#pointer-cancellation"><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>WCAG 2.1 Success
Criterion 2.5.2 Pointer Cancellation</span></a></span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>replacing
the original WCAG 2.1 note with notes 1 and 2 above.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>11.2.5.3         Label in
name</span></h4>

<h5><span>11.2.5.3.1            Label in name (open functionality)</span></h5>

<p><span>Where ICT is non-web software that provides
a user interface, it shall satisfy <a href="https://www.w3.org/TR/WCAG21/#label-in-name">WCAG 2.1 Success
Criterion
2.5.3 Label in Name</a>.</span></p>

<h5><span>11.2.5.3.2            Label in name (closed functionality)</span></h5>

<p><span>Where ICT is non-web software that provides
a user interface which is closed to assistive technologies for screen reading,
it should meet requirement 5.1.3.3 (Auditory output correlation).</span></p>

<h4><span>11.2.5.4         Motion actuation</span></h4>

<p><span>Where ICT is non-web software that provides
a user interface, it shall satisfy <a href="https://www.w3.org/TR/WCAG21/#motion-actuation">WCAG 2.1 Success
Criterion 2.5.4 Motion Actuation</a>.</span></p>

<h2><a name="_Toc57281126"></a><a name="_Toc57985996"></a><a name="_Toc58222369"></a><a name="_Toc66969640"><span
lang=EN-GB>11.3       Understandable</span></a></h2>

<h3><a name="_Toc57281127"></a><a name="_Toc57985997"></a><a name="_Toc58222370"></a><a name="_Toc66969641"><span
lang=EN-GB>11.3.1     Readable</span></a></h3>

<h4><span>11.3.1.1         Language of software</span></h4>

<h5><span>11.3.1.1.1            Language of software (open
functionality)</span></h5>

<p><span>Where ICT is non-web software that provides
a user interface and that supports access to assistive technologies for screen
reading, it shall satisfy the success criterion in Table 11.10.</span></p>

<p><span>Table 11.10: Software success criterion: Language
of software</span></p>

<div align=center>

<table class=MsoNormalTable border=1 cellspacing=0 cellpadding=0 width=624>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>The default
human language of software can be programmatically determined.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>NOTE 1:   Where
software platforms provide a &quot;locale / language&quot; setting,
applications that use that setting and render their interface in that
&quot;locale / language&quot; would comply with this success criterion.
Applications that do not use the platform &quot;locale / language&quot;
setting but instead use an accessibility-supported method for exposing the
human language of the software would also comply with this success criterion.
Applications implemented in technologies where assistive technologies cannot
determine the human language and that do not support the platform
&quot;locale / language&quot; setting may not be able to meet this success
criterion in that locale / language.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>NOTE 2:   This success criterion is
identical to the </span><span><a href="https://www.w3.org/TR/WCAG21/#language-of-page"><span
style='font-size:
9.0pt;font-family:"Arial",sans-serif'>WCAG 2.1 Success Criterion 3.1.1
Language of page</span></a></span><span style='font-size:9.0pt;
font-family:"Arial",sans-serif'>, replacing &quot;each web page&quot; with
&quot;software&quot; and with the addition of note 1 above.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>11.3.1.1.2            Language of software (closed
functionality)</span></h5>

<p><span>Where ICT is non-web software that provides
a user interface which is closed to assistive technologies for screen reading,
it shall meet requirement 5.1.3.14 (Spoken languages).</span></p>

<h4><span>11.3.1.2         Void</span></h4>

<p><span>NOTE:    To apply the related web page requirement
for &quot;Language of parts&quot; to software would require the marking-up of
all text in all locations within the software. This would be impossible so an
equivalent is not included in this clause on software requirements.</span></p>

<h3><a name="_Toc57281128"></a><a name="_Toc57985998"></a><a name="_Toc58222371"></a><a name="_Toc66969642"><span
lang=EN-GB>11.3.2     Predictable</span></a></h3>

<h4><span>11.3.2.1         On focus</span></h4>

<p><span>Where ICT is non-web software that provides
a user interface, it shall satisfy the <a href="https://www.w3.org/TR/WCAG21/#on-focus">WCAG 2.1 Success
Criterion 3.2.1
On Focus</a>.</span></p>

<p><span>NOTE:    Some compound documents and their user
agents are designed to provide significantly different viewing and editing
functionality depending upon what portion of the compound document is being
interacted with (e.g. a presentation that contains an embedded spreadsheet,
where the menus and toolbars of the user agent change depending upon whether
the user is interacting with the presentation content, or the embedded
spreadsheet content). If the user uses a mechanism other than putting focus on
that portion of the compound document with which they mean to interact (e.g. by
a menu choice or special keyboard gesture), any resulting change of context
would not be subject to this success criterion because it was not caused by a
change of focus.</span></p>

<h4><span>11.3.2.2         On input</span></h4>

<p><span>Where ICT is non-web software that provides
a user interface, it shall satisfy the <a href="https://www.w3.org/TR/WCAG21/#on-input">WCAG 2.1 Success
Criterion 3.2.2
On Input</a>.</span></p>

<h4><span>11.3.2.3         Void</span></h4>

<p><span>NOTE:    The related web page requirement for &quot;Consistent
navigation&quot; applies to &quot;Sets&quot; of web pages. While consistency
within software is desirable, &quot;sets of software&quot; in the same sense as
&quot;sets of web pages&quot;, are extremely rare and an equivalent is not
included in this clause on software requirements.</span></p>

<h4><span>11.3.2.4         Void</span></h4>

<p><span>NOTE:    The related web page requirement for &quot;Consistent
identification&quot; applies to &quot;Sets&quot; of web pages. In software, the
equivalent to &quot;sets of web pages&quot; would be &quot;sets of software&quot;,
but these are extremely rare and an equivalent is not included in this clause
on software requirements.</span></p>

<h3><a name="_Toc57281129"></a><a name="_Toc57985999"></a><a name="_Toc58222372"></a><a name="_Toc66969643"><span
lang=EN-GB>11.3.3     Input assistance</span></a></h3>

<h4><span>11.3.3.1         Error identification</span></h4>

<h5><span>11.3.3.1.1            Error identification (open
functionality)</span></h5>

<p><span>Where ICT is non-web software that provides
a user interface and that supports access to assistive technologies for screen
reading, it shall satisfy the <a href="https://www.w3.org/TR/WCAG21/#error-identification">WCAG 2.1 Success
Criterion 3.3.1 Error Identification</a>.</span></p>

<h5><span>11.3.3.1.2            Error Identification (closed
functionality)</span></h5>

<p><span>Where ICT is non-web software that provides
a user interface which is closed to assistive technologies for screen reading,
it shall meet requirement 5.1.3.15 (Non-visual error identification).</span></p>

<h4><span>11.3.3.2         Labels or instructions</span></h4>

<p><span>Where ICT is
non-web software that provides a user interface, it shall satisfy the <a
href="https://www.w3.org/TR/WCAG21/#labels-or-instructions">WCAG 2.1 Success
Criterion 3.3.2 Labels or Instructions</a>.</span></p>

<h4><span>11.3.3.3         Error suggestion</span></h4>

<p><span>Where ICT is non-web software that provides
a user interface, it shall satisfy the <a href="https://www.w3.org/TR/WCAG21/#error-suggestion">WCAG 2.1 Success
Criterion 3.3.3 Error Suggestion</a>.</span></p>

<h4><span>11.3.3.4         Error prevention (legal, financial, data)</span></h4>

<p><span>Where ICT is non-web software that provides
a user interface, it shall satisfy the success criterion in Table 11.11.</span></p>

<p><span>Table 11.11:
Software success criterion: Error prevention (legal, financial, data)</span></p>

<div align=center>

<table class=MsoNormalTable border=1 cellspacing=0 cellpadding=0 width=624>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>For software that
cause legal commitments or financial transactions for the user to occur, that
modify or delete user-controllable data in data storage systems, or that
submit user test responses, at least one of the following is true:</span></p>
<p><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>1)  Reversible: Submissions are
reversible.</span></p>
<p><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>2)  Checked: Data entered by the user
is checked for input errors and the user is provided an opportunity to
correct them.</span></p>
<p><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>3)  Confirmed: A mechanism is available
for reviewing, confirming, and correcting information before finalizing the submission.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>NOTE:     This success criterion is
identical to the </span><span><a
href="https://www.w3.org/TR/WCAG21/#error-prevention-legal-financial-data"><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>WCAG 2.1 Success
Criterion 3.3.4 Error Prevention (Legal, Financial, Data)</span></a></span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> replacing
&quot;web pages&quot; with &quot;software&quot;.</span></p>
</td>
</tr>
</table>

</div>

<h2><a name="_Toc57281130"></a><a name="_Toc57986000"></a><a name="_Toc58222373"></a><a name="_Toc66969644"><span
lang=EN-GB>11.4       Robust</span></a></h2>

<h3><a name="_Toc57281131"></a><a name="_Toc57986001"></a><a name="_Toc58222374"></a><a name="_Toc66969645"><span
lang=EN-GB>11.4.1     Compatible</span></a></h3>

<h4><span>11.4.1.1         Parsing</span></h4>

<h5><span>11.4.1.1.1            Parsing (open functionality)</span></h5>

<p><span>Where ICT is non-web software that provides
a user interface and that supports access to any assistive technologies, it
shall satisfy the success criterion in Table 11.12.</span></p>

<p><span>Table 11.12: Software success criterion: Parsing</span></p>

<div align=center>

<table class=MsoNormalTable border=1 cellspacing=0 cellpadding=0 width=624>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>For
software that uses markup languages, in such a way that the markup is
separately exposed and available to assistive technologies and accessibility
features of software or to a user-selectable user agent, elements have
complete start and end tags, elements are nested according to their
specifications, elements do not contain duplicate attributes, and any IDs are
unique, except where the specifications allow these features.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>NOTE 1:   Start
and end tags that are missing a critical character in their formation, such
as a closing angle bracket or a mismatched attribute value quotation mark are
not complete.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>NOTE 2:   Markup
is not always available to assistive technology or to user selectable user
agents such as browsers. In such cases, conformance to this [requirement] would
have no impact on accessibility as it can for web content where it is
exposed.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>NOTE 3:   Examples of markup that is
separately exposed and available to assistive technologies and to user agents
include but are not limited to: documents encoded in HTML, ODF, and OOXML. In
these examples, the markup can be parsed entirely in two ways: (a) by assistive
technologies which may directly open the document, (b) by assistive
technologies using DOM APIs of user agents for these document formats.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>NOTE 4:   Examples of markup used
internally for persistence of the software user interface that are never exposed
to assistive technology include but are not limited to: XUL, and FXML. In
these examples assistive technology only interacts with the user interface of
generated software.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>NOTE 5:   This success criterion is
identical to the </span><span><a href="https://www.w3.org/TR/WCAG21/#parsing"><span style='font-size:9.0pt;
font-family:"Arial",sans-serif'>WCAG 2.1 Success Criterion 4.1.1 Parsing</span></a></span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> replacing
&quot;In content implemented using markup languages&quot; with &quot;For
software that uses markup languages, in such a way that the markup is
separately exposed and available to assistive technologies and accessibility
features of software or to a user-selectable user agent&quot; with the
addition of notes 2, 3 and 4 above.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>11.4.1.1.2            Parsing (closed functionality)</span></h5>

<p><span>Not applicable.</span></p>

<p><span>NOTE:    Where ICT is non-web software that
provides a user interface which is closed to all assistive technology it does not
have to meet the &quot;Parsing&quot; success criterion in Table 11.12 because
the intent of this success criterion is to provide consistency so that
different user agents or assistive technologies will yield the same result.</span></p>

<h4><span>11.4.1.2         Name, role,
value</span></h4>

<h5><span>11.4.1.2.1            Name,
role, value (open functionality)</span></h5>

<p><span>Where ICT is non-web software that provides
a user interface and that supports access to any assistive technologies, it
shall satisfy the success criterion in Table 11.13.</span></p>

<p><span>Table 11.13: Software success criterion: Name,
role, value</span></p>

<div align=center>

<table class=MsoNormalTable border=1 cellspacing=0 cellpadding=0 width=624>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>For all
user interface components (including but not limited to: form elements, links
and components generated by scripts), the name and role can be
programmatically determined; states, properties, and values that can be set
by the user can be programmatically set; and notification of changes to these
items is available to user agents, including assistive technologies.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>NOTE 1:   This
success criterion is primarily for software developers who develop or use
custom user interface components. Standard user interface components on most
accessibility-supported platforms already meet this success criterion when
used according to specification.</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>NOTE 2:   For
conforming to this success criterion, it is usually best practice for
software user interfaces to use the accessibility services provided by
platform software. These accessibility services enable interoperability between
software user interfaces and both assistive technologies and accessibility
features of software in standardised ways. Most platform accessibility
services go beyond programmatic exposure of name and role, and programmatic
setting of states, properties and values (and notification of same), and
specify additional information that could or should be exposed and / or set
(for instance, a list of the available actions for a given user interface
component, and a means to programmatically execute one of the listed
actions).</span></p>
</td>
</tr>
<tr>
<td width=624 valign=top>
<p><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>NOTE 3:   This success criterion is
identical to the </span><span><a href="https://www.w3.org/TR/WCAG21/#name-role-value"><span
style='font-size:
9.0pt;font-family:"Arial",sans-serif'>WCAG 2.1 Success Criterion 4.1.2 Name,
Role, Value</span></a></span><span style='font-size:9.0pt;
font-family:"Arial",sans-serif'> replacing the original WCAG 2.1 note with:
&quot;This success criterion is primarily for software developers who develop
or use custom user interface components. Standard user interface components
on most accessibility-supported platforms already meet this success criterion
when used according to specification.&quot; and the addition of note 2 above.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>11.4.1.2.2            Name, role, value (closed
functionality)</span></h5>

<p><span>Not applicable.</span></p>

<p><span>NOTE:    Where ICT is non-web software that
provides a user interface which is closed to all assistive technology it does
not have to meet the &quot;Name, role, value&quot; success criterion in Table
11.13 because this success criterion requires information in a programmatically
determinable form.</span></p>

<h4><span>11.4.1.3         Status messages</span></h4>

<h5><span>11.4.1.3.1            Status messages (open functionality)</span></h5>

<p><span>Where ICT is
non-web software, it shall satisfy <a href="https://www.w3.org/TR/WCAG21/#status-messages">WCAG 2.1 Success
Criterion
4.1.3 Status Messages</a>.</span></p>

<h5><span>11.4.1.3.2            Status messages (closed
functionality)</span></h5>

<p><span>Not applicable.</span></p>

<h2><a name="_Toc57281132"></a><a name="_Toc57986002"></a><a name="_Toc58222375"></a><a name="_Toc66969646"><span
lang=EN-GB>11.5       Interoperability with assistive
technology</span></a></h2>

<h3><a name="_Toc57281133"></a><a name="_Toc57986003"></a><a name="_Toc58222376"></a><a name="_Toc66969647"><span
lang=EN-GB>11.5.1     Closed functionality</span></a></h3>

<p><span>Where the closed functionality of software
conforms to clause 5.1 (Closed functionality) it shall not be required to
conform with clause 11.5.2 to clause 11.5.2.17.</span></p>

<h3><a name="_Toc57281134"></a><a name="_Toc57986004"></a><a name="_Toc58222377"></a><a name="_Toc66969648"><span
lang=EN-GB>11.5.2     Accessibility services</span></a></h3>

<p><span><span>11.5.2.1         Platform
accessibility service support for software that provides a user</span></span><span
style='font-size:12.0pt;font-family:"Arial",sans-serif'> interface</span></p>

<p><span>Platform software shall provide a set of
documented platform services that enable software that provides a user
interface running on the platform software to interoperate with assistive
technology.</span></p>

<p><span>Where a user
interface concept corresponding to one of the clauses 11.5.2.5 to 11.5.2.17 is
supported within the software environment, the platform software should support
that requirement. For example, selection attributes from clause 11.5.2.14
(Modification of focus and selection attributes) may not exist in environments
that do not allow selection, which is most commonly associated with copy and
paste.</span></p>

<p><span>NOTE 1:  These define the minimum functionality of
software providing user interfaces when using platform services.</span></p>

<p><span>NOTE 2:  In some platforms these services may be
called accessibility services, but in some other platforms these services may
be provided as part of the user interface services.</span></p>

<p><span>NOTE 3:  User interface services that provide
accessibility support by default are considered to be part of the services
provided to conform to this clause (e.g. the service for creating a new user
interface element provides role, state, boundary, name and description).</span></p>

<p><span>NOTE 4:  To comply with this requirement the
platform software can provide its own set of services or expose the services
provided by its underlying platform layers, if those services conform to this
requirement.</span></p>

<p><span>NOTE 5:  Within specific programming environments,
the technical attributes associated with the user interface properties
described in clauses 11.5.2.5 to 11.5.2.17 might have different names than
those used within the clauses.</span></p>

<h4><span>11.5.2.2         Platform accessibility service support
for assistive technologies</span></h4>

<p><span>Platform
software shall provide a set of documented platform accessibility services that
enable assistive technology to interoperate with software that provides a user
interface running on the platform software.</span></p>

<p><span>Where a user interface concept
corresponding to one of the clauses 11.5.2.5 to 11.5.2.17 is supported within
the software environment, the platform software should support that requirement.
For example, selection attributes from clause 11.5.2.14 (Modification of focus
and selection attributes) may not exist in environments that do not allow
selection, which is most commonly associated with copy and paste.</span></p>

<p><span>NOTE 1:  These define the minimum functionality
available to assistive technologies when using platform services.</span></p>

<p><span>NOTE 2:  The definition of platform in clause 3.1
applies to software that provides services to other software, including but not
limited to, operating systems, web browsers, virtual machines.</span></p>

<p><span>NOTE 3:  In some platforms these services may be
called accessibility services, but in some other platforms these services may
be provided as part of the user interface services.</span></p>

<p><span>NOTE 4:  Typically these services belong to the
same set of services that are described in clause 11.5.2.1.</span></p>

<p><span>NOTE 5:  To comply with this requirement the
platform software can provide its own set of services or expose the services
provided by its underlying platform layers, if those services conform to this
requirement.</span></p>

<h4><span>11.5.2.3         Use of accessibility services</span></h4>

<p><span>Where the software provides a user
interface it shall use the applicable documented platform accessibility
services. If the documented platform accessibility services do not allow the
software to meet the applicable requirements of clauses&nbsp;11.5.2.5 to 11.5.2.17,
then software that provides a user interface shall use other documented services
to interoperate with assistive technology.</span></p>

<p><span>NOTE:    The term &quot;documented platform
accessibility services&quot; refers to the set of services provided by the
platform according to clauses 11.5.2.1 and 11.5.2.2.</span></p>

<p><span>It is best practice to develop software
using toolkits that automatically implement the underlying platform
accessibility services.</span></p>

<h4><span>11.5.2.4         Assistive technology</span></h4>

<p><span>Where the ICT is assistive technology it
shall use the documented platform accessibility services.</span></p>

<p><span>NOTE 1:  The term &quot;documented platform accessibility
services&quot; refers to the set of services provided by the platform according
to clauses 11.5.2.1 and 11.5.2.2.</span></p>

<p><span>NOTE 2:  Assistive technology can also use other
documented accessibility services.</span></p>

<h4><span>11.5.2.5         Object information</span></h4>

<p><span>Where the software provides a user
interface it shall, by using the services as described in clause 11.5.2.3, make
the user interface elements' role, state(s), boundary, name, and description
programmatically determinable by assistive technologies.</span></p>

<h4><span>11.5.2.6         Row, column, and headers</span></h4>

<p><span>Where the software provides a user
interface it shall, by using the services as described in clause 11.5.2.3, make
the row and column of each cell in a data table, including headers of the row
and column if present, programmatically determinable by assistive technologies.</span></p>

<h4><span>11.5.2.7         Values</span></h4>

<p><span>Where the software provides a user
interface, it shall, by using the services as described in clause 11.5.2.3,
make the current value of a user interface element and any minimum or maximum
values of the range, if the user interface element conveys information about a
range of values, programmatically determinable by assistive technologies.</span></p>

<h4><span>11.5.2.8         Label relationships</span></h4>

<p><span>Where the software provides a user
interface it shall expose the relationship that a user interface element has as
a label for another element, or of being labelled by another element, using the
services as described in clause 11.5.2.3, so that this information is
programmatically determinable by assistive technologies.</span></p>

<h4><span>11.5.2.9         Parent-child relationships</span></h4>

<p><span>Where the software provides a user
interface it shall, by using the services as described in clause 11.5.2.3, make
the relationship between a user interface element and any parent or children
elements programmatically determinable by assistive technologies.</span></p>

<h4><span>11.5.2.10       Text</span></h4>

<p><span>Where the software provides a user
interface it shall, by using the services as described in clause 11.5.2.3, make
the text contents, text attributes, and the boundary of text rendered to the
screen programmatically determinable by assistive technologies.</span></p>

<h4><span>11.5.2.11       List of available actions</span></h4>

<p><span>Where the software provides a user
interface it shall, by using the services as described in clause 11.5.2.3, make
a list of available actions that can be executed on a user interface element, programmatically
determinable by assistive technologies.</span></p>

<h4><span>11.5.2.12       Execution of available actions</span></h4>

<p><span>Where permitted by security requirements,
software that provides a user interface shall, by using the services as
described in clause 11.5.2.3, allow the programmatic execution of the actions
exposed according to clause 11.5.2.11 by assistive technologies.</span></p>

<p><span>NOTE 1:  In some cases the security requirements
imposed on a software product may forbid external software from interfering
with the ICT product. Examples of systems under strict security requirements
are systems dealing with intelligence activities, cryptologic activities
related to national security, command and control of military forces.</span></p>

<p><span>NOTE 2:  Assistive technologies may be required to
maintain the same level of security as the standard input mechanisms supported
by the platform.</span></p>

<h4><span>11.5.2.13       Tracking of focus and selection attributes</span></h4>

<p><span>Where software provides a user interface it
shall, by using the services as described in clause 11.5.2.3, make information
and mechanisms necessary to track focus, text insertion point, and selection
attributes of user interface elements programmatically determinable by
assistive technologies. </span></p>

<h4><span>11.5.2.14       Modification of focus and selection
attributes</span></h4>

<p><span>Where
permitted by security requirements, software that provides a user interface
shall, by using the services as described in clause 11.5.2.3, allow assistive
technologies to programmatically modify focus, text insertion point, and
selection attributes of user interface elements where the user can modify these
items.</span></p>

<p><span>NOTE 1:  In some cases the security requirements
imposed on a software product may forbid external software from interfering
with the ICT product and so this requirement would not apply. Examples of
systems under strict security requirements are systems dealing with
intelligence activities, cryptologic activities related to national security,
command and control of military forces.</span></p>

<p><span>NOTE 2:  Assistive technologies may be required to
maintain the same level of security as the standard input mechanisms supported
by the platform.</span></p>

<h4><span>11.5.2.15       Change notification</span></h4>

<p><span>Where software provides a user interface it
shall, by using the services as described in clause 11.5.2.3, notify assistive
technologies about changes in those programmatically determinable attributes of
user interface elements that are referenced in requirements 11.5.2.5 to 11.5.2.11
and 11.5.2.13.</span></p>

<h4><span>11.5.2.16       Modifications of states and properties</span></h4>

<p><span>Where permitted by security requirements,
software that provides a user interface shall, by using the services as
described in clause 11.5.2.3, allow assistive technologies to programmatically
modify states and properties of user interface elements, where the user can
modify these items.</span></p>

<p><span>NOTE 1:  In some cases the security requirements
imposed on a software product may forbid external software from interfering
with the ICT product and so this requirement would not apply. Examples of
systems under strict security requirements are systems dealing with
intelligence activities, cryptologic activities related to national security,
command and control of military forces.</span></p>

<p><span>NOTE 2:  Assistive technologies may be required to
maintain the same level of security as the standard input mechanisms supported
by the platform.</span></p>

<h4><span>11.5.2.17       Modifications of values and text</span></h4>

<p><span>Where permitted by security requirements,
software that provides a user interface shall, by using the services as
described in clause 11.5.2.3, allow assistive technologies to modify values and
text of user interface elements using the input methods of the platform, where
a user can modify these items without the use of assistive technology.</span></p>

<p><span>NOTE 1:  In some cases the security requirements
imposed on a software product may forbid external software from interfering
with the ICT product and so this requirement would not apply. Examples of
systems under strict security requirements are systems dealing with
intelligence activities, cryptologic activities related to national security,
command and control of military forces.</span></p>

<p><span>NOTE 2:  Assistive technologies may be required to
maintain the same level of security as the standard input mechanisms supported
by the platform.</span></p>

<h2><a name="_Toc57281135"></a><a name="_Toc57986005"></a><a name="_Toc58222378"></a><a name="_Toc66969649"><span
lang=EN-GB>11.6       Documented accessibility usage</span></a></h2>

<h3><a name="_Toc57281136"></a><a name="_Toc57986006"></a><a name="_Toc58222379"></a><a name="_Toc66969650"><span
lang=EN-GB>11.6.1     User control of accessibility
features</span></a></h3>

<p><span>Where software is a platform it shall
provide </span><span>sufficient</span><span> modes of
operation for user control over those platform accessibility features
documented as intended for users.</span></p>

<h3><a name="_Toc57281137"></a><a name="_Toc57986007"></a><a name="_Toc58222380"></a><a name="_Toc66969651"><span
lang=EN-GB>11.6.2     No disruption of accessibility
features</span></a></h3>

<p><span>Where software provides a user interface it
shall not disrupt those documented accessibility features that are defined in
platform documentation except when requested to do so by the user during the
operation of the software.</span></p>

<h2><a name="_Toc57281138"></a><a name="_Toc57986008"></a><a name="_Toc58222381"></a><a name="_Toc66969652"><span
lang=EN-GB>11.7       User preferences</span></a></h2>

<p><span>Where software is not designed to be
isolated from its platform, and provides a user interface, that user interface
shall follow the values of the user preferences for platform settings for:
units of measurement, colour, contrast, font type, font size, and focus cursor
except where they are overridden by the user.</span></p>

<p><span>NOTE 1:  Software that is isolated from its
underlying platform has no access to user settings in the platform and thus
cannot adhere to them.</span></p>

<p><span>NOTE 2:  For web content, the underlying platform
is the user agent.</span></p>

<p><span>NOTE 3:  This does not preclude the software from
having additional values for a setting as long as there is one mode where the
application will follow the system settings even if more restricted.</span></p>

<h2><a name="_Toc57281139"></a><a name="_Toc57986009"></a><a name="_Toc58222382"></a><a name="_Toc66969653"><span
lang=EN-GB>11.8       Authoring tools</span></a></h2>

<h3><a name="_Toc57281140"></a><a name="_Toc57986010"></a><a name="_Toc58222383"></a><a name="_Toc66969654"><span
lang=EN-GB>11.8.0     General (informative)</span></a></h3>

<p><span>For those creating web content authoring
tools, ATAG 2.0 [</span><span>i.32</span><span>] provides
information that can be of interest to those who want to go beyond these
requirements.</span></p>

<p><span>NOTE:    This is applicable both to standalone and
to web based authoring tools.</span></p>

<h3><a name="_Toc57281141"></a><a name="_Toc57986011"></a><a name="_Toc58222384"></a><a name="_Toc66969655"><span
lang=EN-GB>11.8.1     Content technology</span></a></h3>

<p><span>Authoring tools shall conform to clauses 11.8.2
to 11.8.5 to the extent that information required for accessibility is
supported by the format used for the output of the authoring tool.</span></p>

<h3><a name="_Toc57281142"></a><a name="_Toc57986012"></a><a name="_Toc58222385"></a><a name="_Toc66969656"><span
lang=EN-GB>11.8.2     Accessible content creation</span></a></h3>

<p><span>Authoring tools shall enable and guide the
production of content that conforms to clauses 9 (Web content) or 10<br>
(Non-Web content) as applicable.</span></p>

<p><span>NOTE:    Authoring tools may rely on additional
tools where conformance with specific requirements is not achievable by a
single tool. For example, a video editing tool may enable the creation of video
files for distribution via broadcast television and the web, but authoring of
caption files for multiple formats may be provided by a different tool.</span></p>

<h3><a name="_Toc57281143"></a><a name="_Toc57986013"></a><a name="_Toc58222386"></a><a name="_Toc66969657"><span
lang=EN-GB>11.8.3     Preservation of accessibility
information in transformations</span></a></h3>

<p><span>If the authoring tool provides
restructuring transformations or re-coding transformations, then accessibility
information shall be preserved in the output if equivalent mechanisms exist in
the content technology of the output.</span></p>

<p><span>NOTE 1:  Restructuring transformations are
transformations in which the content technology stays the same, but the
structural features of the content are changed (e.g. linearizing tables,
splitting a document into pages).</span></p>

<p><span>NOTE 2:  Re-coding transformations are
transformations in which the technology used to encode the content is changed.</span></p>

<h3><a name="_Toc57281144"></a><a name="_Toc57986014"></a><a name="_Toc58222387"></a><a name="_Toc66969658"><span
lang=EN-GB>11.8.4     Repair assistance</span></a></h3>

<p><span>If the accessibility checking functionality
of an authoring tool can detect that content does not meet a requirement of
clauses 9 </span><span>(Web) </span><span>or 10 </span><span>(Non-web
documents)</span><span> as applicable, then the
authoring tool shall provide repair suggestion(s).</span></p>

<p><span>NOTE:    This does not preclude automated and
semi-automated repair which is possible (and encouraged) for many types of content
accessibility problems.</span></p>

<h3><a name="_Toc57281145"></a><a name="_Toc57986015"></a><a name="_Toc58222388"></a><a name="_Toc66969659"><span
lang=EN-GB>11.8.5     Templates</span></a></h3>

<p><span>When an authoring tool provides templates,
at least one template that supports the creation of content that conforms to
the requirements of clauses 9 </span><span>(Web) </span><span>or 10 </span><span
lang=EN-GB>(Non-web documents)</span><span> as applicable shall be available and identified as
such.</span></p>

<div>

<h1><a name="_Toc57281146"></a><a name="_Toc57986016"></a><a name="_Toc58222389"></a><a name="_Toc66969660"><span
lang=FR-CA>12       Documentation and support
services</span></a></h1>

</div>

<h2><a name="_Toc57281147"></a><a name="_Toc57986017"></a><a name="_Toc58222390"></a><a name="_Toc66969661"><span
lang=FR-CA>12.1       Product documentation</span></a></h2>

<h3><a name="_Toc57281148"></a><a name="_Toc57986018"></a><a name="_Toc58222391"></a><a name="_Toc66969662"><span
lang=EN-GB>12.1.1     Accessibility and compatibility
features</span></a></h3>

<p><span>Product documentation provided with the ICT
whether provided separately or integrated within the ICT shall list and explain
how to use the accessibility and compatibility features of the ICT.</span></p>

<p><span>NOTE 1:  Accessibility and compatibility features
include accessibility features that are built-in and accessibility features
that provide compatibility with assistive technology.</span></p>

<p><span>NOTE 2:  It is best practice to use
WebSchemas/Accessibility 2.0 [</span><span>i.38</span><span>] to provide meta data on the
accessibility of the ICT.</span></p>

<p><span>NOTE 3:  The accessibility statement and help
pages are both examples of the provision of product information.</span></p>

<h3><a name="_Toc57281149"></a><a name="_Toc57986019"></a><a name="_Toc58222392"></a><a name="_Toc66969663"><span
lang=EN-GB>12.1.2     Accessible documentation</span></a></h3>

<p><span>Product documentation provided with the ICT
shall be made available in at least one of the following electronic formats:</span></p>

<p><span>a)<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>a Web format that conforms to the requirements
of clause 9; or</span></p>

<p><span>b)<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>a non-web format that conforms to the
requirements of clause 10.</span></p>

<p><span>NOTE 1:  This does not preclude the possibility of
also providing the product documentation in other formats (electronic, printed
or audio) that are not accessible.</span></p>

<p><span>NOTE 2:  It also does not preclude the possibility
of providing alternate formats that meet the needs of some specific type of
users (e.g. Braille documents for blind people or easy-to-read information for
persons with limited cognitive, language and learning abilities).</span></p>

<p><span>NOTE 3:  Where documentation is incorporated into
the ICT, the documentation falls under the requirements for accessibility in
the present document.</span></p>

<p><span>NOTE 4:  A user agent that supports automatic
media conversion would be beneficial to enhancing accessibility.</span></p>

<h2><a name="_Toc57281150"></a><a name="_Toc57986020"></a><a name="_Toc58222393"></a><a name="_Toc66969664"><span
lang=EN-GB>12.2       Support services</span></a></h2>

<h3><a name="_Toc57281151"></a><a name="_Toc57986021"></a><a name="_Toc58222394"></a><a name="_Toc66969665"><span
lang=EN-GB>12.2.1     General (informative)</span></a></h3>

<p><span>ICT </span><span>support
services include, but are not limited to: help desks, call centres, technical
support, relay services and training services.</span></p>

<h3><a name="_Toc57281152"></a><a name="_Toc57986022"></a><a name="_Toc58222395"></a><a name="_Toc66969666"><span
lang=EN-GB>12.2.2     Information on accessibility
and compatibility features</span></a></h3>

<p><span>ICT</span><span> support services
shall provide information on the accessibility and
compatibility features that are mentioned in the product documentation.</span></p>

<p><span>NOTE:    Accessibility and compatibility features
include accessibility features that are built-in and accessibility features
that provide compatibility with assistive technology.</span></p>

<h3><a name="_Toc57281153"></a><a name="_Toc57986023"></a><a name="_Toc58222396"></a><a name="_Toc66969667"><span
lang=EN-GB>12.2.3     Effective communication</span></a></h3>

<p><span>ICT s</span><span>upport
services shall accommodate the communication needs of individuals with
disabilities either directly or through a referral point.</span></p>

<h3><a name="_Toc57281154"></a><a name="_Toc57986024"></a><a name="_Toc58222397"></a><a name="_Toc66969668"><span
lang=EN-GB>12.2.4     Accessible documentation</span></a></h3>

<p><span>Documentation provided by support services
shall be made available in at least one of the following electronic formats: </span></p>

<p><span>a)<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>a Web format that conforms to clause 9; or</span></p>

<p><span>b)<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>a non-web format that conforms to clause 10.</span></p>

<p><span>NOTE 1:  This does not preclude the possibility of
also providing the documentation in other formats (electronic or printed) that
are not accessible.</span></p>

<p><span>NOTE 2:  It also does not preclude the possibility
of providing alternate formats that meet the needs of some specific type of
users (e.g. Braille documents for blind people or easy-to-read information for
persons with limited cognitive, language and learning abilities).</span></p>

<p><span>NOTE 3:  Where the support documentation is
incorporated into the ICT, the documentation falls under the requirements for
accessibility in the present document.</span></p>

<p><span>NOTE 4:  A user agent that supports automatic
media conversion would be beneficial to enhancing accessibility.</span></p>

<div>

<h1><a name="_Toc57281155"></a><a name="_Toc57986025"></a><a name="_Toc58222398"></a><a name="_Toc66969669"><span
lang=EN-GB>13       ICT providing relay or emergency
service access</span></a></h1>

</div>

<h2><a name="_Toc57281156"></a><a name="_Toc57986026"></a><a name="_Toc58222399"></a><a name="_Toc66969670"><span
lang=EN-GB>13.1       Relay services requirements</span></a></h2>

<h3><a name="_Toc57281157"></a><a name="_Toc57986027"></a><a name="_Toc58222400"></a><a name="_Toc66969671"><span
lang=EN-GB>13.1.1     General (informative)</span></a></h3>

<p><span>Relay services enable users of different
modes of communication e.g. text, sign, speech, to interact remotely through
ICT with two-way communication by providing conversion between the modes of
communication, normally by a human operator.</span></p>

<p><span>It is best practice to meet the applicable
relay service requirements of ETSI ES 202 975 [</span><span>i.5</span><span>].</span></p>

<h3><a name="_Toc57281158"></a><a name="_Toc57986028"></a><a name="_Toc58222401"></a><a name="_Toc66969672"><span
lang=EN-GB>13.1.2     Text relay services</span></a></h3>

<p><span>Where ICT is intended to provide a text
relay service, the text relay service shall enable text users and speech users
to interact by providing conversion between the two modes of communication.</span></p>

<h3><a name="_Toc57281159"></a><a name="_Toc57986029"></a><a name="_Toc58222402"></a><a name="_Toc66969673"><span
lang=EN-GB>13.1.3     Sign relay services</span></a></h3>

<p><span>Where ICT is intended to provide a sign
relay service, the sign relay service shall enable sign language users and
speech users to interact by providing conversion between the two modes of
communication.</span></p>

<p><span>NOTE:    Sign relay services are also sometimes
referred to as sign language relay services or video relay services.</span></p>

<h3><a name="_Toc57281160"></a><a name="_Toc57986030"></a><a name="_Toc58222403"></a><a name="_Toc66969674"><span
lang=EN-GB>13.1.4     Lip-reading relay services</span></a></h3>

<p><span>Where ICT is intended to provide a
lip-reading relay service, the lip-reading service shall enable lip-readers and
voice telephone users to interact by providing conversion between the two modes
of communication.</span></p>

<h3><a name="_Toc57281161"></a><a name="_Toc57986031"></a><a name="_Toc58222404"></a><a name="_Toc66969675"><span
lang=EN-GB>13.1.5     Captioned telephony services</span></a></h3>

<p><span>Where ICT is intended to provide a
captioned telephony service, the captioned telephony service shall assist a
deaf or hard of hearing user in a spoken dialogue by providing text captions
translating the incoming part of the conversation.</span></p>

<h3><a name="_Toc57281162"></a><a name="_Toc57986032"></a><a name="_Toc58222405"></a><a name="_Toc66969676"><span
lang=EN-GB>13.1.6     Speech to speech relay services</span></a></h3>

<p><span>Where ICT is intended to provide a speech
to speech relay service, the speech to speech relay service shall enable
telephone users who are speech impaired, have limited cognitive, language and
learning abilities, as well as any other user, to communicate by providing
assistance between them.</span></p>

<h2><a name="_Toc57281163"></a><a name="_Toc57986033"></a><a name="_Toc58222406"></a><a name="_Toc66969677"><span
lang=EN-GB>13.2       Access to relay services</span></a></h2>

<p><span>Where ICT systems support two-way
communication, and the system is specified for use with relay services, access
to those relay services shall not be prevented for outgoing and incoming calls
involving: voice, RTT, or video, either individually or in combinations
supported by both the relay service and the ICT system.</span></p>

<p><span>NOTE 1:  The purpose of this requirement is to
achieve functionally equivalent communication access by persons with
disabilities.</span></p>

<p><span>NOTE 2:  The system may be specified as needing to
work with relay services by, for example: procurers, regulators, or product
specifications.</span></p>

<h2><a name="_Toc57281164"></a><a name="_Toc57986034"></a><a name="_Toc58222407"></a><a name="_Toc66969678"><span
lang=EN-GB>13.3       Access to emergency services</span></a></h2>

<p><span>Where ICT
systems support two-way communication, and the system is specified for use with
emergency services, access to those emergency services shall not be prevented
for outgoing and incoming calls involving: voice, RTT, or video, either individually
or in combinations supported by both the emergency service and the ICT system.</span></p>

<p><span>NOTE 1:  The purpose of this requirement is to
achieve functionally equivalent communication access to the emergency service
by persons with disabilities.</span></p>

<p><span>NOTE 2:  The system may be specified as needing to
work with emergency services by, for example: procurers, regulators, or product
specifications.</span></p>

<div>

<h1><a name="_Toc57281165"></a><a name="_Toc57986035"></a><a name="_Toc58222408"></a><a name="_Toc66969679"><span
lang=EN-GB>14       Conformance</span></a></h1>

</div>

<p><span>Conformance to the present document is
achieved by meeting all the applicable requirements, these are clauses
containing the word &quot;shall&quot;. Those clauses containing the word
&quot;should&quot; are recommendations and are not required for conformance. </span></p>

<p><span>All clauses except those in clause 12 are
self-scoping. This means they are introduced with the phrase 'Where ICT &lt;pre
condition&gt;'. A requirement is met when the pre-condition is true and the
corresponding test (in Annex C) is passed. When one of the pre-conditions is
false the requirement is not applicable. Consequently, the result of the tests
in Annex&nbsp;C can be: not applicable, pass, fail, or (in exceptional
circumstances) not testable.</span></p>

<p><span>ICT is often comprised of an assembly of
two or more items of ICT. In some cases, two or more interoperable items of ICT
may together meet more requirements of the standard when one item complements
the functionality of the other and the sum together meets more of the
accessibility requirements. However, combining two items of ICT, both of which
fail to meet any particular requirement, will not lead to a combined ICT system
that meets that requirement.</span></p>

<p><span>The present document does not prioritize
requirements. </span></p>

<p><span>NOTE 1:  Conformance with the accessibility
requirements could be affected by subsequent implementation or maintenance.</span></p>

<p><span>NOTE 2:  Sampling is frequently required on
complex ICT when there are too many instances of the object to be tested. The
present document cannot recommend specific ICT evaluation sampling techniques
as these are context specific.</span></p>

<p><span>The inherent nature of certain situations
makes it impossible to make reliable and definitive statements that
accessibility requirements have been met. In those situations therefore, the
requirements in the present document are not applicable:</span></p>

<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>when the product is in a failure, repair or
maintenance state where the ordinary set of input or output functions are not
available;</span></p>

<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>during those parts of start-up, shutdown, and
other state transitions that can be completed without user interaction.</span></p>

<p><span>NOTE 3:  Even in the above situations, it is best
practice to apply requirements in the present document wherever it is feasible
and safe to do so.</span></p>

<div>

<h1><a name="_Toc57281166"></a><a name="_Toc57986036"></a><a name="_Toc58222409"></a><a name="_Toc66969680"><span
lang=EN-GB>Annex A
(informative):<br>
Relationship between the present document and the essential requirements of
Directive 2016/2102</span></a></h1>

</div>

<p><span>The present document has been prepared
under the Commission's standardisation request C(2017)2585 final [</span><span>i.27</span><span
lang=EN-GB>] to provide one voluntary means of
conforming to the essential requirements of Directive 2016/2102 on the
accessibility of the websites and mobile applications of public sector bodies [</span><span
lang=EN-GB>i.28</span><span>]</span><span>.</span></p>

<p><span>Once the present document is cited in the
Official Journal of the European Union under that Directive, conformance with
the normative clauses of the present document given in Tables A.1 and A.2 confers,
within the limits of the scope of the present document, a presumption of
conformity with the corresponding essential requirements of that Directive and
associated EFTA regulations.</span></p>

<p><span>The
requirements listed in Table A.1 apply to:</span></p>

<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>web pages (as defined in clause 3.1);</span></p>

<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>documents that are web pages;</span></p>

<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>documents that are embedded in web pages and
that are used in the rendering or that are intended to be rendered together
with the web page in which they are embedded;</span></p>

<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>documents, including forms, that are
downloadable from web pages but are neither embedded nor rendered together with
the web page from which they are provided;</span></p>

<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>software that is a web page; or</span></p>

<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>software that is embedded in web pages and that
is used in the rendering or that is intended to be rendered together with the
web page in which it is embedded.</span></p>

<p><span>The requirements listed in Table A.2 apply
to mobile applications that provide a user interface, including content (such
as documents and forms) that is in the software or provided by the software.</span></p>

<p><span>NOTE 1:  According to Directive 2016/2102 [</span><span>i.28</span><span
lang=EN-GB>]: &quot;Content of websites and mobile
applications includes textual as well as non-textual information, downloadable
documents and forms, and two-way interaction such as the processing of digital
forms and the completion of authentication, identification and payment
processes&quot;.</span></p>

<p><span>NOTE 2:  Annex A is a required element in all
Harmonised standards. Its purpose is to explain how the essential requirements
of a Directive can be met. Tables A.1 and A.2 are therefore restricted to those
elements that relate to the essential requirements of Directive 2016/2102 [</span><span
lang=EN-GB>i.28</span><span>].</span></p>

<p><span>NOTE 3:  Annex A describes how the standard
relates to the European Web Accessibility Directive. Apart from the minimum
requirements in clauses 9, 10 and 11, some of the requirements in clauses 5, 6,
7 and 12 can also be relevant to fulfill the Directive in specific situations.
The tables in Annex A show which requirements are relevant.</span></p>

<p><span>NOTE 4:  Because the Web Accessibility Directive
(EU) 2016/2102 &quot;does not apply to live time-based media&quot;, the
following requirements are not listed in Tables A.1 and A.2. They are, however,
necessary requirements for making live streaming media accessible:</span></p>

<p><span>§<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;
</span></span><span>9.1.2.4 Captions (live)</span></p>

<p><span>§<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;
</span></span><span>10.1.2.4 Captions (live)</span></p>

<p><span>§<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;
</span></span><span>11.1.2.4 Captions (live).<br clear=all>
</span></p>

<p><b><span>Key to Tables A.1 and A.2 columns:</span></b></p>

<p><b><span>Requirement:</span></b></p>

<p><b><span>No</span></b><span>                    A
unique identifier for one row of the table which may be used to identify a
requirement.</span></p>

<p><b><span>Essential requirements of Directive</span></b></p>

<p><span>                        Identification of
article(s) defining the requirement in the Directive.</span></p>

<p><b><span>Clause(s) of the present document</span></b></p>

<p><span>                        Identification of
clause(s) defining the requirement in the present document unless another
document is referenced explicitly.</span></p>

<p><b><span>Requirement Conditionality:</span></b></p>

<p><b><span>U/C</span></b><span>                  &quot;U&quot;
indicates that conformance with the clause is unconditionally required. <br>
&quot;C&quot; indicates that conformance with the clause is required only if
the specified condition is met.</span></p>

<p><b><span>Condition</span></b><span>         For
conditional requirements this column describes the condition that has to be met
for conformance with the clause to be a requirement. </span></p>

<p><b><span>Assessment:</span></b></p>

<p><span>                        Indicates the clause of the
present document that contains the relevant assessment method.</span></p>

<p><span>Presumption of conformity stays valid only
as long as a reference to the present document is maintained in the list
published in the Official Journal of the European Union. Users of the present
document should consult frequently the latest list published in the Official
Journal of the European Union.</span></p>

<p><span>Other Union legislation may be applicable
to the product(s) falling within the scope of the present document.</span></p>

<p><span>Table A.1: Web Content
- relationship between the present document and<br>
the essential requirements of Directive 2016/2102/EU</span></p>

<p><span>Table A.1. can
be accessed here: <a
href="https://docbox.etsi.org/HF/Open/Accessible%20EN%20301%20549%20v.3.2.1/20220705_EN301549_Table%20A.1_Annex_A.xlsx">Table
A.1</a>. </span></p>

<p><span>Table A.2: Mobile
Applications - relationship between the present document and<br>
the essential requirements of Directive 2016/2102/EU</span></p>

<p><span>Table A.2 can
be accessed here:<a
href="https://docbox.etsi.org/HF/Open/Accessible%20EN%20301%20549%20v.3.2.1/20220705_EN301549_Table%20A.2_Annex_A.xlsx">Table
A.2</a> </span></p>

<p><span>&nbsp;</span></p>

<div>

<h1><a name="_Toc57281167"></a><a name="_Toc57986037"></a><a name="_Toc58222410"></a><a name="_Toc66969681"><span
lang=EN-GB>Annex B
(informative):<br>
Relationship between requirements and functional performance statements</span></a></h1>

</div>

<div>

<h2><a name="_Toc57281168"></a><a name="_Toc57986038"></a><a name="_Toc58222411"></a><a name="_Toc66969682"><span
lang=EN-GB>B.1        Relationships between clauses 5 to
13 and the functional
performance statements</span></a></h2>

</div>

<p><span>Table B.2 shows which of the requirements
set out in clauses 5 to 13 support each of the functional performance
statements set out in clause 4.2.</span></p>

<p><span>To allow Table B.2 to fit the page, the
abbreviations shown in Table B.1 have been used in the column headers of Table&nbsp;B.2.</span></p>

<p><span>Table B.1: Key to the column header designations
used in Table B.2</span></p>

<p><span>Table B.1 can
be accessed here: <a
href="https://docbox.etsi.org/HF/Open/Accessible%20EN%20301%20549%20v.3.2.1/20220705_EN301549_Table%20B.1_Annex_B.xlsx">Table
B.1</a></span></p>

<p><span>&nbsp;</span></p>

<p><span>The following abbreviations have been used
to represent the relationship between the requirements in clauses 5 to 13 and
the functional performance statements:</span></p>

<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>P = Primary relationship. The requirement
supports the functional performance statement.</span></p>

<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>S = Secondary relationship. The requirement
provides partial support for the functional performance statement because some
users may use the feature in specific situations.</span></p>

<p><span>Table B.2: Requirements in clauses 5 to 13
supporting the accessibility needs<br>
expressed in the functional performance statements</span></p>

<p><span>Table B.2 can
be accessed here: <a
href="https://docbox.etsi.org/HF/Open/Accessible%20EN%20301%20549%20v.3.2.1/20220705_EN301549_Table%20B.2_Annex_B.xlsx">Table
B.2</a></span></p>

<p><span>&nbsp;</span></p>

<div>

<h2><a name="_Toc57281169"></a><a name="_Toc57986039"></a><a name="_Toc58222412"></a><a name="_Toc66969683"><span
lang=EN-GB>B.2        Interpretation of Table
B.2</span></a></h2>

</div>

<h3><a name="_Toc57281170"></a><a name="_Toc57986040"></a><a name="_Toc58222413"></a><a name="_Toc66969684"><span
lang=EN-GB>B.2.0      General</span></a></h3>

<p><span>Table B.2 illustrates the impact a specific
accessibility issue might have on different users. It does this by mapping the
requirements in the standard with the functional performance statements in clause
4. A requirement can be Primary (P) or Secondary (S).</span></p>

<p><span>The technical requirements are listed in a
vertical column and the functional performance statements horizontally.</span></p>

<p><span><img border=0 width=483 height=27 id="Picture 68"
src="en_301549v030201p%20without%20tables%20in%20annex%20A%20and%20B-filtered.fld/image017.png"
alt="Title: Table B.2 Header - Description: A copy of the header row from table B.2"></span></p>

<p><span>The table indicates which functional
performance statements, and corresponding user needs, are covered by each
requirement.</span></p>

<h3><a name="_Toc57281171"></a><a name="_Toc57986041"></a><a name="_Toc58222414"></a><a name="_Toc66969685"><span
lang=EN-GB>B.2.1      Example</span></a></h3>

<h4><span>B.2.1.1           Step 1</span></h4>

<p><span>For requirement 5.1.3.11, which relates to
the possibility of changing the volume when the user is listening in a private
headset, the table can be read like this:</span><span> <img border=0 width=482 height=54
id="Picture 67"
src="en_301549v030201p%20without%20tables%20in%20annex%20A%20and%20B-filtered.fld/image018.png"
alt="Step 1 illustration 1&#10;&#10;A copy of table B.2 header row and &quot;5.1.3.11 Private listening volume&quot;"></span>
</p>

<p><span>The requirement for private listening
volume has a &quot;P&quot; for primary support in the column &quot;WV&quot;,
which stands for &quot;without vision&quot;. </span></p>

<p><span><img border=0 width=482 height=54 id="Picture 69"
src="en_301549v030201p%20without%20tables%20in%20annex%20A%20and%20B-filtered.fld/image019.png"
alt="Step 1 illustration 2&#10;&#10;A copy of table B.2 header row and &quot;5.1.3.11 Private listening volume&quot; with the first column &quot;without vision&quot; highlighted, showing that 5.1.3.11 has a primary relationship"></span>
</p>

<p><span>This means that private listening volume
supports the functional performance statements for users who cannot see. In
other words, the possibility for the user to control the volume when listening
via a private headset is necessary for blind users. </span></p>

<h4><span>B.2.1.2           Step 2</span></h4>

<p><span>The third column shows that, for users with
low vision, the possibility to control the volume when listening via a private
headset is not as necessary as for blind users, it has an S for Secondary,
where the first column had a P for Primary.</span></p>

<p><span><img border=0 width=482 height=55 id="Picture 70"
src="en_301549v030201p%20without%20tables%20in%20annex%20A%20and%20B-filtered.fld/image020.png"
alt="Step 2 illustration&#10;&#10;A copy of table B.2 header row and &quot;5.1.3.11 Private listening volume&quot; with the second column &quot;limited vision&quot; highlighted, showing that 5.1.3.11 has a secondary relationship"></span>
</p>

<p><span>Secondary support means that some users in
this group may use the accessibility feature in specific situations. </span></p>

<h4><span>B.2.1.3           Step 3</span></h4>

<p><span>In this way it is possible to assess the
impact on functional performance statements if a particular requirement is not
met.</span></p>

<p><span><img border=0 width=482 height=55 id="Picture 71"
src="en_301549v030201p%20without%20tables%20in%20annex%20A%20and%20B-filtered.fld/image021.png"
alt="Step 3 illustration&#10;&#10;A copy of table B.2 header row and &quot;5.1.3.11 Private listening volume&quot; with the third column &quot;without perception of colour&quot; highlighted, showing that requirement 5.1.3.11 is not relevant"></span>
</p>

<p><span>The fourth column considers users who are
color blind; the requirement on private listening volume is not marked at all.
Of course, the possibility of changing the volume when listening in private
headset is nice to have for all users, no matter their ability to distinguish
between colors, but the listening volume does not compensate for the color
blindness. </span></p>

<h4><span>B.2.1.4           Step 4</span></h4>

<p><span>The table
can also be read the other way around: </span></p>

<p><span>Since blind users cannot see the screen,
they need an alternative way to use the interface. If this alternative is audio
via private headset, blind users need the possibility to change the volume. </span></p>

<p><span><img border=0 width=482 height=54 id="Picture 72"
src="en_301549v030201p%20without%20tables%20in%20annex%20A%20and%20B-filtered.fld/image019.png"
alt="Step 4 illustration 1&#10;&#10;A copy of table B.2 header row and &quot;5.1.3.11 Private listening volume&quot; with the first column &quot;without vision&quot; highlighted to show that 5.1.3.11 and functional performance statement 4.2.1 have a primary relationship"></span>
</p>

<p><span>Some users who can see, but not well, need
or prefer to use audio as an alternative way to use the interface. If this
alternative is audio via private headset, some low vision users will benefit
from the possibility to change the volume. </span></p>

<p><span><img border=0 width=482 height=55 id="Picture 73"
src="en_301549v030201p%20without%20tables%20in%20annex%20A%20and%20B-filtered.fld/image020.png"
alt="Step 4 illustration 2&#10;&#10;A copy of table B.2 header row and &quot;5.1.3.11 Private listening volume&quot; with the second column &quot;limited vision&quot; highlighted to show that 5.1.3.11 and functional performance statement 4.2.2 have a secondary relationship"></span>
</p>

<div>

<h1><a name="_Toc57281172"></a><a name="_Toc57986042"></a><a name="_Toc58222415"></a><a name="_Toc66969686"><span
lang=EN-GB>Annex C
(normative):<br>
Determination of conformance</span></a></h1>

</div>

<div>

<h2><a name="_Toc57281173"></a><a name="_Toc57986043"></a><a name="_Toc58222416"></a><a name="_Toc66969687"><span
lang=EN-GB>C.1        Introduction</span></a></h2>

</div>

<p><span>This normative annex sets out the means
necessary to determine conformance with the individual requirements set out in
the body of the present document.</span></p>

<p><span>To assist the reader, empty clauses are
inserted in order to make the numbering of the annex reflect the clause numbers
in the requirements.</span></p>

<div>

<h2><a name="_Toc57281174"></a><a name="_Toc57986044"></a><a name="_Toc58222417"></a><a name="_Toc66969688"><span
lang=EN-GB>C.2        Empty clause</span></a></h2>

</div>

<p><span>This clause is intentionally left empty.</span></p>

<div>

<h2><a name="_Toc57281175"></a><a name="_Toc57986045"></a><a name="_Toc58222418"></a><a name="_Toc66969689"><span
lang=EN-GB>C.3        Empty clause</span></a></h2>

</div>

<p><span>This clause is intentionally left empty.</span></p>

<div>

<h2><a name="_Toc57281176"></a><a name="_Toc57986046"></a><a name="_Toc58222419"></a><a name="_Toc66969690"><span
lang=EN-GB>C.4        Functional performance</span></a>
</h2>

</div>

<p><span>Clause 4 is informative and does not
contain requirements that require testing.</span></p>

<div>

<h2><a name="_Toc57281177"></a><a name="_Toc57986047"></a><a name="_Toc58222420"></a><a name="_Toc66969691"><span
lang=EN-GB>C.5        Generic requirements</span></a>
</h2>

</div>

<h3><a name="_Toc57281178"></a><a name="_Toc57986048"></a><a name="_Toc58222421"></a><a name="_Toc66969692"><span
lang=EN-GB>C.5.1      Closed functionality</span></a></h3>

<h4><span>C.5.1.1           Introduction</span></h4>

<p><span>Clause 5.1.1 is informative and does not
contain requirements that require testing.</span></p>

<h4><span>C.5.1.2           General</span></h4>

<h5><span>C.5.1.2.1             Closed functionality</span></h5>

<p><span>See clauses C.5.2 to C.13, as applicable.</span></p>

<h5><span>C.5.1.2.2             Assistive
technology</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Testing</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT </span><span
lang=EN-GB style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>has
closed functionality</span><span style='font-size:9.0pt;
font-family:"Arial",sans-serif'>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Determine the
closed functions of the ICT.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. Check that the </span><span
lang=EN-GB style='font-size:9.0pt;font-family:"Arial",sans-serif'>tests
C.5.1.3 to C.5.1.6 can be carried </span><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>out without the attachment or
installation of any assistive technology</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'> except
personal headsets </span><span style='font-size:9.0pt;font-family:
"Arial",sans-serif'>or</span><span style='font-size:9.0pt;
font-family:"Arial",sans-serif;color:black'> inductive loops</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 2 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 2 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable: Pre-condition
1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.5.1.3           Non-visual access</span></h4>

<h5><span>C.5.1.3.1             Audio output of visual information</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Testing</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1.</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> Visual
information is needed to enable the use of those functions of the </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>ICT</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> that are
closed to assistive technology for screen reading</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Determine the
functions of the </span><span style='font-size:9.0pt;font-family:
"Arial",sans-serif'>ICT</span><span style='font-size:9.0pt;
font-family:"Arial",sans-serif'> closed to screen reading.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. Check that they are
all operable </span><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>using
audio </span><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>output</span><span
lang=EN-GB style='font-size:9.0pt;font-family:"Arial",sans-serif'> access.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 2 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 2 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable: Pre-condition
1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.5.1.3.2             Auditory
output delivery including speech</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1.</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> Auditory
output is provided as non-visual access to closed functionality</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that the
auditory output is delivered by a mechanism included in or provided with the </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>ICT</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. Check that the
auditory output is delivered by a personal headset that can be connected
through a 3,5 mm audio jack or an industry standard connection without
requiring the use of vision.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 or 2 is
true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Checks 1 and 2
are false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable: Pre-condition
1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.5.1.3.3             Auditory output correlation</span></h5>

<p><span>Clause 5.1.3.3 is informative only and
contains no requirements requiring test.</span></p>

<h5><span>C.5.1.3.4             Speech
output user control</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1.</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> Speech
output is provided as non-visual access to closed functionality.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that the
speech output is capable of being interrupted when requested by the user.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. Check that the
speech output is capable of being repeated when requested by the user.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: All checks are
true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Any check is false</span>
</p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable: Pre-condition
1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.5.1.3.5             Speech
output automatic interruption</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1.</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> Speech
output is provided as non-visual access to closed functionality.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Determine the
closed functions of the </span><span style='font-size:9.0pt;
font-family:"Arial",sans-serif'>ICT</span><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. Check that the
speech output for each single function is interrupted on a user action.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>3. Check that the
speech output for each single function is interrupted when new speech output
begins.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 2 and 3
are true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 2 or 3 are
false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable: Pre-condition
1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.5.1.3.6             Speech output for non-text content</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Testing</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Non-text
content is presented to users via speech output.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check
that speech output</span><span style='font-size:9.0pt;font-family:
"Arial",sans-serif'> is provided as an alternative </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>for non-text content.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. Check
that the non-text content is not pure decoration.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>3. Check
that the non-text content is not used only for visual formatting.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>4. Check
that the speech output follows the guidance for &quot;text alternative&quot;
described in </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>WCAG</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> 2.1
Success Criterion 1.1.1</span><span style='font-size:9.0pt;
font-family:"Arial",sans-serif'>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass:
Checks 1 and 2 and 3 and 4 are true; or 1 and 2 are false; or 1 and 3 are
false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail:
Checks 1 is true and 2 false; or 1 is true and 3 false; or 1 and 2 and 3 are
true and 4 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not
applicable: Pre-condition 1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.5.1.3.7             Speech
output for video information</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Testing</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Pre-recorded video
content is needed to enable the use of closed functions of ICT.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2.</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> Speech
output is provided as non-visual access to </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>non-text content
displayed on closed functionality</span><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that the</span><span
lang=EN-GB style='font-size:9.0pt;font-family:"Arial",sans-serif'> speech
output presents equivalent information for the pre-recorded video content.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-conditions 1 or 2 are not met</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.5.1.3.8             Masked entry</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Testing</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1.</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>Auditory
output is provided as non-visual access to closed functionality</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. T</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>he characters
displayed are masking characters.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>3. Any
option to allow non-private auditory output has not been activated.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that the </span><span
lang=EN-GB style='font-size:9.0pt;font-family:"Arial",sans-serif'>auditory
output is not a spoken version of the characters entered.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>Check that
the </span><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>auditory
output is known to be delivered only to a mechanism for private listening.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Any check is
true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: All checks are
false </span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-conditions 1 or 2 are not met</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.5.1.3.9             Private access to personal data</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Testing</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1.</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>Auditory
output is provided as non-visual access to closed functionality</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. T</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>he output
contains data.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>3. There is
an applicable privacy policy which considers that data to be private.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that the </span><span
lang=EN-GB style='font-size:9.0pt;font-family:"Arial",sans-serif'>auditory
output is only delivered through a mechanism for private listening.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. Check that the
mechanism for private listening can be connected without requiring the use of
vision.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>3. </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>Check that
the </span><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>auditory
output is delivered through all user-selectable mechanisms.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Checks 1 and 2
or 3 are true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Checks 1 or 2
and 3 are false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-conditions 1 or 3 are not met</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.5.1.3.10           Non-interfering
audio output</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Testing</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1.</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>Auditory
output is provided as non-visual access to closed functionality</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. The </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>ICT
automatically plays interfering audible output.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that the</span><span
lang=EN-GB style='font-size:9.0pt;font-family:"Arial",sans-serif'>
interfering</span><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>
</span><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>audible
output lasts no longer than three seconds.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-conditions 1 or 2 are not met</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.5.1.3.11           Private listening volume</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The auditory output
is provided as non-visual access to closed functionality.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. The auditory output
is delivered through a mechanism for private listening.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that there is
</span><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>at</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> least one
non-visual mode of operation for controlling the volume.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-conditions 1 or 2 are not met</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.5.1.3.12           Speaker volume</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection and
measurement</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The auditory output
is provided as non-visual access to closed functionality.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. The auditory output
is delivered through speakers.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that a
non-visual incremental volume control is provided.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. Check that output
amplification up to a level of </span><span style='font-size:9.0pt;
font-family:"Arial",sans-serif'>at</span><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'> least 65 dBA (-29 dBPaA) is available.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Checks 1 and 2
are true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 or 2 is
false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-conditions 1 or 2 are not met</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.5.1.3.13           Volume reset</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection and measurement</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1.</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> The
auditory output is provided as non-visual access to closed functionality.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. The </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>ICT</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> is not
dedicated to a single user.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check
that a function is provided to automatically reset the volume to be </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>at</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> a level of
65&nbsp;dBA or less after every use.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-conditions 1 or 2 are not met</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.5.1.3.14           Spoken languages</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Testing</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1.</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> The s</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>peech
output is provided as non-visual access to closed functionality</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. The s</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>peech
output is not proper names, technical terms, words of indeterminate language,
and words or phrases that have become part of the vernacular of the immediately
surrounding text.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>3. T</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>he content
is not generated externally and is under the control of the ICT vendor.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>4. The
displayed languages can be selected using non-visual access.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>5. The user
has not selected a speech language that is different from the language of the
displayed content.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that the </span><span
lang=EN-GB style='font-size:9.0pt;font-family:"Arial",sans-serif'>speech
output is in the same human language of the displayed content provided.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-conditions 1 or 3 are not met</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.5.1.3.15           Non-visual error identification</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Testing</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1.</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> Speech
output is provided as non-visual access to closed functionality.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. An input error is
automatically detected.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that speech
output</span><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>
identifies the item that is in error</span><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. Check that the
speech output describes the item that is in error</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Checks 1 and 2
are true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 or check
2 false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-conditions 1 or 2 are not met</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.5.1.3.16           Receipts, tickets and transactional
outputs</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Testing</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1.</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> The </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>ICT is
closed to visual access</span><span style='font-size:9.0pt;
font-family:"Arial",sans-serif'>.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. The </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>ICT</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> provides</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> receipts,
tickets, or other outputs as a result of a self-service transaction.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>3. The
information being checked is not printed copies of itineraries and maps.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that </span><span
lang=EN-GB style='font-size:9.0pt;font-family:"Arial",sans-serif'>speech
output is provided which includes all information necessary to complete or
verify the transaction.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-conditions 1, 2 or 3 are not met</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.5.1.4           Functionality closed to text enlargement</span></h4>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection and
measurement</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1.</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>A
functionality of the ICT is closed to enlargement features of platform or
assistive technology</span><span style='font-size:9.0pt;
font-family:"Arial",sans-serif'>.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. A </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>viewing
distance is specified by the supplier.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Measure the height
of a capital letter H.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. Check that it </span><span
lang=EN-GB style='font-size:9.0pt;font-family:"Arial",sans-serif'>subtends an
angle of at least 0,7 degrees at the specified viewing distance.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 2 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 2 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-conditions 1 or 2 are not met</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.5.1.5           Visual
output for auditory information</span></h4>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Pre-recorded
auditory information is needed to enable the use of closed functions of ICT</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that the </span><span
lang=EN-GB style='font-size:9.0pt;font-family:"Arial",sans-serif'>visual
information is equivalent to the pre-recorded auditory output</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable: Pre-condition
1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.5.1.6           Operation without keyboard interface</span></h4>

<h5><span>C.5.1.6.1             Closed functionality</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. ICT functionality is closed to keyboards or
keyboard interfaces.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that </span><span>all
functionality is operable without vision</span><span>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable: Pre-condition
1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.5.1.6.2             Input focus</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. ICT functionality is closed to keyboards or
keyboard interfaces.</span></p>
<p><span>2. Input focus can be moved to a user interface
element.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that </span><span>it is
possible to move the input focus away from that element
using the same mechanism</span><span>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 or 2 is not met</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.5.1.7           Access without speech</span></h4>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Speech
is needed to enable the use of closed functions of ICT</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check
that the closed functions can be enabled by an alternative input mechanism
that does not require speech.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check
1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check
1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not
applicable: Pre-condition 1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h3><a name="_Toc57281179"></a><a name="_Toc57986049"></a><a name="_Toc58222422"></a><a name="_Toc66969693"><span
lang=EN-GB>C.5.2      Activation of accessibility
features</span></a></h3>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT
has </span><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>documented
accessibility features to meet a specific need.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check
that it is possible to activate those accessibility features without relying
on a method that does not support that need.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check
1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check
1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not
applicable: Pre-condition 1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h3><a name="_Toc57281180"></a><a name="_Toc57986050"></a><a name="_Toc58222423"></a><a name="_Toc66969694"><span
lang=EN-GB>C.5.3      Biometrics</span></a></h3>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Test 1</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>ICT</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> uses
biological characteristic for user identification.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check
that more than one means can be used for user identification.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable: Pre-condition
1 is not met.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Test 2</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>ICT</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> uses
biological characteristic for control of </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>ICT</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that more
than one means can be used for control of </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>ICT</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable: Pre-condition
1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h3><a name="_Toc57281181"></a><a name="_Toc57986051"></a><a name="_Toc58222424"></a><a name="_Toc66969695"><span
lang=EN-GB>C.5.4      Preservation of accessibility
information during
conversion</span></a></h3>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The non-proprietary
information provided for accessibility is documented.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. The ICT converts
information or communication.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>3. The non-proprietary
information provided for accessibility can be contained in the destination
format.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>4. The non-proprietary
information provided for accessibility can be supported by the destination
format.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that the </span><span
lang=EN-GB style='font-size:9.0pt;font-family:"Arial",sans-serif'>non-proprietary
information provided for accessibility is preserved when the ICT converts
information or communication.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1, 2, 3 or 4 is not met</span></p>
</td>
</tr>
</table>

</div>

<h3><a name="_Toc57281182"></a><a name="_Toc57986052"></a><a name="_Toc58222425"></a><a name="_Toc66969696"><span
lang=EN-GB>C.5.5      Operable parts</span></a></h3>

<h4><span>C.5.5.1           Means of
operation</span></h4>

<div align=center>

<table class=MsoNormalTable border=1 cellspacing=0 cellpadding=0 width=567>
<tr>
<td width=141 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=426 valign=top>
<p><span>Testing</span></p>
</td>
</tr>
<tr>
<td width=141 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=426 valign=top>
<p><span>1. The ICT has
operable parts that require grasping, pinching, or twisting of the wrist to
operate.</span></p>
</td>
</tr>
<tr>
<td width=141 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=426 valign=top>
<p><span>1. </span><span>Check that there is
</span><span>an accessible
alternative means of operation that does not require these actions.</span></p>
</td>
</tr>
<tr>
<td width=141 valign=top>
<p><span>Result</span></p>
</td>
<td width=426 valign=top>
<p><span>Pass: Check 1 is
true</span></p>
<p><span>Fail: Check 1 is
false</span></p>
<p><span>Not applicable: Pre-condition
1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.5.5.2           Operable part discernibility</span></h4>

<div align=center>

<table class=MsoNormalTable border=1 cellspacing=0 cellpadding=0 width=567>
<tr>
<td width=141 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=426 valign=top>
<p><span>Testing</span></p>
</td>
</tr>
<tr>
<td width=141 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=426 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT has
operable parts.</span></p>
</td>
</tr>
<tr>
<td width=141 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=426 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Identify that there
is a means to discern each operable part without vision.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>Check that
the action associated with the operable part has not</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> been performed when
using the means to discern each operable part of step 1.</span></p>
</td>
</tr>
<tr>
<td width=141 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=426 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Checks 1 and 2
are true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Checks 1 or 2
are false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable: Pre-condition
1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h3><a name="_Toc57281183"></a><a name="_Toc57986053"></a><a name="_Toc58222426"></a><a name="_Toc66969697"><span
lang=EN-GB>C.5.6      Locking or toggle controls</span></a></h3>

<h4><span>C.5.6.1           Tactile or auditory status</span></h4>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT
has a locking or toggle control.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. The
locking or toggle control is visually presented to the user.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that there is
</span><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>at</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> least one
mode of operation where the status of all locking or toggle controls can be
determined through touch without operating the control.<br>
2. Check that there is </span><span style='font-size:9.0pt;
font-family:"Arial",sans-serif'>at</span><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'> least one mode of operation where the
status of all locking or toggle controls can be determined through sound
without operating the control.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 or 2 is
true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Checks 1 and 2
are false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 or 2 is not met</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.5.6.2           Visual
status</span></h4>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT has a
locking or toggle control.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. The locking or
toggle control is presented to the user.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1.</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>Check that
there is </span><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>at</span><span
lang=EN-GB style='font-size:9.0pt;font-family:"Arial",sans-serif'> least one
mode of operation where the status of all locking or toggle controls can be
visually determined when the control is presented.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 or 2 is not met</span></p>
</td>
</tr>
</table>

</div>

<h3><a name="_Toc57281184"></a><a name="_Toc57986054"></a><a name="_Toc58222427"></a><a name="_Toc66969698"><span
lang=EN-GB>C.5.7      Key repeat</span></a></h3>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Testing</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1.</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> The </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>ICT</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> has a key
repeat function or a keyboard or keypad with key repeat is provided.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. The key
repeat cannot be turned off.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check
that the delay before key repeat can be adjusted to </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>at</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> least 2
seconds.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. Check
that the key repeat rate can be adjusted to 2 seconds per character.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass:
Checks 1 and 2 are true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check
1 or 2 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not
applicable: Pre-condition 1 or 2 is not met</span></p>
</td>
</tr>
</table>

</div>

<h3><a name="_Toc57281185"></a><a name="_Toc57986055"></a><a name="_Toc58222428"></a><a name="_Toc66969699"><span
lang=EN-GB>C.5.8      Double-strike key acceptance</span></a></h3>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Testing</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1.</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> The </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>ICT</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> has a
keyboard or keypad.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check
that there is a mechanism that allows adjustment of the delay after any
keystroke, during which an additional key-press will not be accepted if it is
identical to the previous keystroke.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. Adjust
that mechanism to its maximum setting.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>3. Press
any key.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>4. After a
delay of 0,5 seconds press the same key as that pressed in step 3.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>5. Check
whether the keystroke of step 4 has been accepted.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true
and check 5 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false
or check 5 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable: Pre-condition
1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h3><a name="_Toc57281186"></a><a name="_Toc57986056"></a><a name="_Toc58222429"></a><a name="_Toc66969700"><span
lang=EN-GB>C.5.9      Simultaneous user actions</span></a></h3>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. ICT has a mode of
operation requiring simultaneous user actions.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that there is
a mode of operation that does not require simultaneous user actions.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. Determine all the
user controllable functions of the </span><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>ICT</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>3. Check that each
user controllable function can be operated with a single user action.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 3 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 3 is false
for all modes of operation</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable: Pre-condition
1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<div>

<h2><a name="_Toc57281187"></a><a name="_Toc57986057"></a><a name="_Toc58222430"></a><a name="_Toc66969701"><span
lang=EN-GB>C.6        ICT with two-way voice
communication</span></a></h2>

</div>

<h3><a name="_Toc57281188"></a><a name="_Toc57986058"></a><a name="_Toc58222431"></a><a name="_Toc66969702"><span
lang=EN-GB>C.6.1      Audio bandwidth for speech</span></a>
</h3>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Measurement</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. The ICT under
test provides two-way voice communication.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
ICT can encode and decode audio with a frequency range with an upper limit of
at least 7 000 Hz.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Result</span></p>
</td>
<td width=473 valign=top>
<p><span>Pass: Check 1 is true</span></p>
<p><span>Fail: Check 1 is
false</span></p>
<p><span>Not applicable: Pre-condition
1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h3><a name="_Toc57281189"></a><a name="_Toc57986059"></a><a name="_Toc58222432"></a><a name="_Toc66969703"><span
lang=EN-GB>C.6.2      Real-Time Text (RTT)
functionality</span></a></h3>

<h4><span>C.6.2.1           RTT provision</span></h4>

<h5><span>C.6.2.1.1             RTT communication</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT under test has
a mode that provides a means for two-way voice communication.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. The ICT is in the
mode that provides a means for two-way voice communication.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>3. An &quot;RTT
reference terminal&quot; is available.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that the ICT
allows two-way RTT communication with the &quot;reference&quot; ICT.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false
</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 is not met</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not testable:
Pre-condition 3 is not met</span></p>
</td>
</tr>
<tr>
<td width=603 colspan=2 valign=top>
<p><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>NOTE:     An &quot;RTT reference
terminal&quot; is a terminal specifically designed for testing RTT capable
devices in a manner that would confirm their functionality and
interoperability. These are generally created by a national or international
standards entity so that all testing is done with a consistent &quot;RTT reference
terminal&quot;.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.6.2.1.2             Concurrent
voice and text</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT provides a
means for two-way voice communication.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. The ICT provides a
means for two-way RTT communication.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that ICT
allows the concurrent use of voice and RTT through a single user connection.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Checks 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false
</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 or 2 is not met</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.6.2.2           Display of RTT</span></h4>

<h5><span>C.6.2.2.1             Visually distinguishable display</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT
under test has RTT send and receive capabilities.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. The ICT
supports RTT mechanism(s).</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>3. An
&quot;RTT reference terminal&quot; is available.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT under test
is connected to the &quot;RTT reference terminal&quot;.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. The different
elements of the ICT are in an operational status (the connection is active
and the terminals are in the relevant RTT mode) and the two terminals are
communicating with each other.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>3. A Short text
sequence is sent by the ICT under test.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>4. A Short text
sequence is sent by the &quot;RTT reference terminal&quot;.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>5. Check, on the ICT
under test, that displayed sent text is visually differentiated from and
separated from received text.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 5 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 5 is false
</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 or 2 is not met</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not testable:
Pre-condition 3 is not met</span></p>
</td>
</tr>
<tr>
<td width=603 colspan=2 valign=top>
<p><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>NOTE:     An &quot;RTT reference
terminal&quot; is a terminal specifically designed for testing RTT capable
devices in a manner that would confirm their functionality and
interoperability. These are generally created by a national or international
standards entity so that all testing is done with a consistent &quot;RTT reference
terminal&quot;.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.6.2.2.2             Programmatically determinable send
and receive direction</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT
has RTT send and receive capabilities.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. The RTT
is open functionality.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>3. An
&quot;RTT reference terminal&quot; is available.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT
under test is connected to the &quot;RTT reference terminal&quot;.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. The
different elements of the ICT are in an operational status (the connection is
active and the terminals are in the relevant RTT mode) and the two terminals
are communicating with each other.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>3. A Short
text sequence is sent by the ICT under test.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>4. A Short
text sequence is sent by the &quot;RTT reference terminal&quot;.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>5. Check
that the send/receive direction of text sequences are programmatically
determinable.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check
5 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check
5 is false </span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 or 2 is not met</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not
testable: Pre-condition 3 is not met</span></p>
</td>
</tr>
<tr>
<td width=603 colspan=2 valign=top>
<p><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>NOTE:     An &quot;RTT reference
terminal&quot; is a terminal specifically designed for testing RTT capable
devices in a manner that would confirm their functionality and
interoperability. These are generally created by a national or international
standards entity so that all testing is done with a consistent &quot;RTT reference
terminal&quot;.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.6.2.2.3             Speaker Identification</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT
has RTT capabilities.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. The ICT
provides speaker identification for voice.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>3. An &quot;RTT
reference terminal&quot; is available.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT
under test is connected to the &quot;RTT reference terminal&quot;.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. RTT is
sent from the &quot;RTT reference terminal&quot;.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>3. Check by
observation whether the ICT under test provides speaker identification for
RTT incoming text.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check
2 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check
2 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not
applicable: Pre-condition 1 or 2 is not met</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not
testable: Pre-condition 3 is not met</span></p>
</td>
</tr>
<tr>
<td width=603 colspan=2 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>NOTE:     An
&quot;RTT reference terminal&quot; is a terminal specifically designed for
testing RTT capable devices in a manner that would confirm their
functionality and interoperability. These are generally created by a national
or international standards entity so that all testing is done with a consistent
&quot;RTT reference terminal&quot;.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.6.2.2.4             Visual indicator of audio with RTT</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1.</span><span>
</span><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>ICT
provides two-way voice communication.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. ICT has
RTT capabilities.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. ICT
under test is connected to another ICT providing two-way voice communication
that is compatible with the voice communication on the ICT under test.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. A person
speaks into the other ICT.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>3. Check by
observation whether there is a real-time visual indicator of audio activity.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check
3 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check
3 is false </span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 or 2 is not met</span></p>
</td>
</tr>
<tr>
<td width=603 colspan=2 valign=top>
<p><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>NOTE:     The indicator should flicker
in real time in a way that reflects the audio activity.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.6.2.3.a       Interoperability (a)</span></h4>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Test</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT
provides a means for two-way voice communication over the Public Switched
Telephone Network (PSTN).</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. The ICT
provides a means for two-way RTT communication.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>3. A &quot;V.18
reference terminal&quot; is available.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check
that the </span><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>ICT</span><span
lang=EN-GB style='font-size:9.0pt;font-family:"Arial",sans-serif'>
interoperates over the Public Switched Telephone Network (</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>PSTN</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>), with the
V.18 reference terminal connected to the </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>PSTN</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> as
described in </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>Recommendation
ITU-T V.18 [</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>i.23</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>]</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> or any of
its annexes for text telephony signals </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>at</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> the </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>PSTN</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> interface.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true<br>
Fail: Checks 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 or 2 is not met</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not testable:
Pre-condition 3 is not met</span></p>
</td>
</tr>
<tr>
<td width=603 colspan=2 valign=top>
<p><span>NOTE:     A &quot;V.18
reference terminal&quot; is a terminal specifically designed for testing V.18
capable devices in a manner that would confirm their functionality and
interoperability. These are generally created by a national or international
standards entity so that all testing is done with a consistent reference
terminal.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.6.2.3.b       Interoperability (b)</span></h4>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Test</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT
provides a means for two-way voice communication using VOIP with Session
Initiation Protocol (SIP).</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. The ICT
provides a means for two-way RTT communication.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>3. An &quot;RTT
reference terminal&quot; is available.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check
that the </span><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>ICT</span><span
lang=EN-GB style='font-size:9.0pt;font-family:"Arial",sans-serif'> interope</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>rates with the
&quot;</span><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>RTT</span><span
lang=EN-GB style='font-size:9.0pt;font-family:"Arial",sans-serif'> reference
terminal&quot; using </span><span style='font-size:9.0pt;
font-family:"Arial",sans-serif'>VOIP</span><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'> with Session Initiation Protocol (</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>SIP</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>) and using
</span><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>RTT</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> that
conforms to </span><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>IETF
RFC 4103 [</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>i.13</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>]</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. If the </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>ICT</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>
interoperates with other </span><span style='font-size:9.0pt;
font-family:"Arial",sans-serif'>ICT</span><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'> using the </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>IP</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> Multimedia
Sub-System (</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>IMS</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>) to
implement </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>VOIP</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>, check
that it follows the set of protocols in </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>ETSI TS 126 114 [</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>i.10</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>]</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>, </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>ETSI TS 122
173 [</span><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>i.11</span><span
lang=EN-GB style='font-size:9.0pt;font-family:"Arial",sans-serif'>]</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> and </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>ETSI TS 134
229 [</span><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>i.12</span><span
lang=EN-GB style='font-size:9.0pt;font-family:"Arial",sans-serif'>]</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> that
specify how </span><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>IETF
RFC&nbsp;4103&nbsp;[</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>i.13</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>]</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> applies.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true
and, if the ICT interoperates with other ICT using the IP Multimedia
Sub-System (IMS) to implement VOIP, check 2 is true.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false
or, if the ICT interoperates with other ICT using the IP Multimedia
Sub-System (IMS) to implement VOIP, check 2 is false.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 or 2 is not met</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not testable:
Pre-condition 3 is not met</span></p>
</td>
</tr>
<tr>
<td width=603 colspan=2 valign=top>
<p><span>NOTE:     An &quot;RTT
reference terminal&quot; is a terminal specifically designed for testing RTT
capable devices in a manner that would confirm their functionality and
interoperability. These are generally created by a national or international
standards entity so that all testing is done with a consistent &quot;RTT
reference terminal&quot;.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.6.2.3.c        Interoperability (c)</span></h4>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Test</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT
provides a means for two-way voice communication using technologies other
than PSTN or VOIP</span><span> </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>with Session
Initiation Protocol (SIP).</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. The ICT
provides a means for two-way RTT communication.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>3. An &quot;RTT
reference terminal&quot; is available for that mode of RTT communication.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check
that the </span><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>ICT</span><span
lang=EN-GB style='font-size:9.0pt;font-family:"Arial",sans-serif'>
interoperates with the &quot;</span><span style='font-size:9.0pt;
font-family:"Arial",sans-serif'>RTT</span><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'> reference terminal&quot; using a
relevant and applicable common specification</span><span> </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>for </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>RTT</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> exchange
that is published and available for the environment in which the </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>ICT</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> will be
operating.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. Check
that the common specification in check 1 includes a method for indicating
loss or corruption of characters.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check
1 and 2 are true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail:
Checks 1 or 2 are false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not
applicable: Pre-condition 1 or 2 is not met</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not
testable: Pre-condition 3 is not met</span></p>
</td>
</tr>
<tr>
<td width=603 colspan=2 valign=top>
<p><span>NOTE:     An &quot;RTT reference terminal&quot;
is a terminal specifically designed for testing RTT capable devices in a
manner that would confirm their functionality and interoperability. These are
generally created by a national or international standards entity so that all
testing is done with a consistent &quot;RTT reference terminal&quot;.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.6.2.3.d       Interoperability (d)</span></h4>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Test</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT
provides a means for two-way voice communication.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. The ICT
provides a means for two-way RTT communication.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>3. An &quot;RTT
reference terminal&quot; is available using the new RTT Standard.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check
that the </span><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>ICT</span><span
lang=EN-GB style='font-size:9.0pt;font-family:"Arial",sans-serif'> under test
interoperates with the &quot;</span><span style='font-size:9.0pt;
font-family:"Arial",sans-serif'>RTT</span><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'> reference terminal&quot; for the new </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>RTT</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> standard
that has been introduced for use.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. Check
that the new </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>RTT</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> standard
is supported by all of the other active </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>ICT</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> that
support voice and </span><span style='font-size:9.0pt;font-family:
"Arial",sans-serif'>RTT</span><span style='font-size:9.0pt;
font-family:"Arial",sans-serif'> in the same environment.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 and
Check 2 are true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Checks 1 or 2
are false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 or 2 is not met</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not testable: Pre-condition
3 is not met</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.6.2.4           RTT responsiveness</span></h4>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection of Measurement data or Test</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT
under test utilises RTT input.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. The ICT
under test is connected to a device or software that can determine when
characters are transmitted by the ICT under test.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1.</span><span>
</span><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Enter
single characters to the terminal under test.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. Check
the time </span><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>at</span><span
lang=EN-GB style='font-size:9.0pt;font-family:"Arial",sans-serif'> which
input entry has occurred (e.g. characters appear up on the local screen).</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>3. Check
the period between input entry to the ICT under test and the time when the
text is transmitted to the ICT network or platform.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check
3 is less than or equal to 500 ms.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check
3 is greater than 500 ms.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not
applicable: Pre-condition 1 is not met</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not
testable: Pre-condition 2 is not met</span></p>
</td>
</tr>
<tr>
<td width=603 colspan=2 valign=top>
<p><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>NOTE:     As described in the notes to
clause 6.2.4, the identification of when input entry has occurred may vary according
to the type of RTT system under test.</span></p>
</td>
</tr>
</table>

</div>

<h3><a name="_Toc57281190"></a><a name="_Toc57986060"></a><a name="_Toc58222433"></a><a name="_Toc66969704"><span
lang=EN-GB>C.6.3      Caller ID</span></a></h3>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT
provides caller identification, or similar telecommunications functions are
provided.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check
that the information delivered by each function is available in text form.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. Check
that the information delivered by each function is programmatically
determinable.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true
and either check 2 is true or the functionality is closed</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false
or check 2 is false when the functionality is not closed</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable: Pre-condition
1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h3><a name="_Toc57281191"></a><a name="_Toc57986061"></a><a name="_Toc58222434"></a><a name="_Toc66969705"><span
lang=EN-GB>C.6.4      Alternatives to voice-based
services</span></a></h3>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT provides real-time
voice-based communication.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. The ICT provides
voice mail, auto-attendant, or interactive voice response facilities.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that the ICT
offers users a means to access the information without the use of hearing or
speech.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. Check that a user
can carry out the tasks provided by the system without the use of hearing or
speech.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Checks 1 and 2
are true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 or 2 is
false </span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 or 2 is not met</span></p>
</td>
</tr>
</table>

</div>

<h3><a name="_Toc57281192"></a><a name="_Toc57986062"></a><a name="_Toc58222435"></a><a name="_Toc66969706"><span
lang=EN-GB>C.6.5      Video communication</span></a></h3>

<h4><span>C.6.5.1           General</span></h4>

<p><span>Clause 6.5.1 is informative only and
contains no requirements requiring test.</span></p>

<h4><span>C.6.5.2           Resolution</span></h4>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT provides 2-way
voice communication.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. The ICT includes
real-time video functionality.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that the
video communication resolution is QVGA resolution or better.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 or 2 is not met</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.6.5.3           Frame rate</span></h4>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT
provides 2-way voice communication.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. The ICT
includes real-time video functionality.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check
that the video communication frame rate is equal to or higher than 20 frames
per second.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check
1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check
1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not
applicable: Pre-condition 1 or 2 is not met</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.6.5.4           Synchronization between audio and video</span></h4>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Measurement</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT
provides 2 way voice communication.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. The ICT
includes real-time video functionality.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check
that the time difference between the speech and video presented to the user
is equal to or less than 100&nbsp;ms.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check
1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check
1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not
applicable: Pre-condition 1 or 2 is not met</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.6.5.5           </span><span>Visual indicator
of audio with video</span></h4>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. ICT provides two-way voice communication.</span></p>
<p><span>2. ICT has real-time video capabilities.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. ICT under test is connected to another ICT
providing two-way voice communication that is compatible with the voice
communication on the ICT under test.</span></p>
<p><span>2. A person speaks into the other ICT.</span></p>
<p><span>3. Check by observation whether there is a
real-time visual indicator of audio activity.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Result</span></p>
</td>
<td width=473 valign=top>
<p><span>Pass: Check 3 is true</span></p>
<p><span>Fail: Check 3 is false</span></p>
<p><span>Not applicable: Pre-condition 1 or 2 is not met</span></p>
</td>
</tr>
<tr>
<td width=603 colspan=2 valign=top>
<p><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>NOTE:     The indicator should flicker
in real time in a way that reflects the audio activity. </span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.</span><span>6.5.6           Speaker
identification with video (sign language) communication</span></h4>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Measurement</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. The ICT provides 2 way voice communication.</span></p>
<p><span>2. The ICT includes real-time video.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. The ICT under test is connected to a
compatible ICT that supports video and a person communicates in sign language.</span></p>
<p><span>2. Check by observation whether the ICT under
test provides a means for speaker identification for the sign language users.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span>Pass: Check 2 is
true</span></p>
<p><span>Fail: Check 2 is
false</span></p>
<p><span>Not applicable:
Pre-condition 1 or 2 is not met</span></p>
</td>
</tr>
</table>

</div>

<h3><a name="_Toc57281193"></a><a name="_Toc57986063"></a><a name="_Toc58222436"></a><a name="_Toc66969707"><span
lang=EN-GB>C.6.6      Alternatives to video-based
services</span></a></h3>

<p><span>Clause 6.6 is advisory only and contains no
testable requirements.</span></p>

<div>

<h2><a name="_Toc57281194"></a><a name="_Toc57986064"></a><a name="_Toc58222437"></a><a name="_Toc66969708"><span
lang=EN-GB>C.7        ICT with video
capabilities</span></a></h2>

</div>

<h3><a name="_Toc57281195"></a><a name="_Toc57986065"></a><a name="_Toc58222438"></a><a name="_Toc66969709"><span
lang=EN-GB>C.7.1      Caption processing technology</span></a></h3>

<h4><span>C.7.1.1           Captioning playback</span></h4>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT
displays or processes video with synchronized audio.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. Captions
are provided in the video.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check
that there is a mechanism to display the captions.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check
1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check
1 is false</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Test 2</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT
displays or processes video with synchronized audio.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. Closed
captions are provided by the content.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that
there is a mechanism to choose to display the captions.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check
1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check
1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not
applicable: Pre-condition 1 or 2 is not met</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.7.1.2           Captioning synchronization</span></h4>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT
has a mechanism to display captions.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that the
mechanism to display the captions preserves the synchronization between the
audio and corresponding captions</span><span> </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>within a
tenth of a second of the time stamp of the caption, or the availability of
the caption to the player if a live caption.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable: Pre-condition
1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.7.1.3           Preservation of captioning</span></h4>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT transmits
converts or records video with synchronized audio.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that the ICT
preserves caption data such that it can be displayed in a manner consistent
with clauses 7.1.1 and 7.1.2.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable: Pre-condition
1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.7.1.4           Captions characteristics</span></h4>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT
displays captions.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. The
captions under test are displayed as modifiable characters.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that the ICT
provides a way for the user to adapt the displayed characteristics of
captions to their individual requirements.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 or 2 is not met</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.7.1.5           Spoken subtitles</span></h4>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT
displays video with synchronized audio.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. The
content of the captions under test are programmatically determinable.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check
that there is a mode of operation to provide a spoken output of the available
captions.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check
1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check
1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not
applicable: Pre-condition 1 or 2 is not met</span></p>
</td>
</tr>
</table>

</div>

<h3><a name="_Toc57281196"></a><a name="_Toc57986066"></a><a name="_Toc58222439"></a><a name="_Toc66969710"><span
lang=EN-GB>C.7.2      Audio description technology</span></a></h3>

<h4><span>C.7.2.1           Audio
description playback</span></h4>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT displays
video with synchronized audio.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that there is
an explicit and separate mechanism for audio description.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. Check that there is
a mechanism to select and play the audio description to the default audio
channel.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>3. Check that the ICT
enables the user to select and play several audio tracks.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 and 2
are true or 1 is false and 3 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is true
and 2 is false or 1 is false and 3 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable: Pre-condition
1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.7.2.2           Audio
description synchronization</span></h4>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT has a
mechanism to play audio description. </span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that the
synchronization between the audio/visual content and the corresponding audio
description is preserved.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable: Pre-condition
1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.7.2.3           Preservation of audio description</span></h4>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT transmits
converts or records video with synchronized audio.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that the ICT
preserves audio description data such that it can be played in a manner
consistent with clauses 7.2.1 and 7.2.2.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable: Pre-condition
1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h3><a name="_Toc57281197"></a><a name="_Toc57986067"></a><a name="_Toc58222440"></a><a name="_Toc66969711"><span
lang=EN-GB>C.7.3      User controls for captions and audio
description</span></a></h3>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT primarily
display materials containing video with associated audio content.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that user
controls to activate subtitling and audio descriptions are provided to the
user at the same level of interaction as the primary media controls.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false
</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable: Pre-condition
1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<div>

<h2><a name="_Toc57281198"></a><a name="_Toc57986068"></a><a name="_Toc58222441"></a><a name="_Toc66969712"><span
lang=EN-GB>C.8        Hardware</span></a></h2>

</div>

<h3><a name="_Toc57281199"></a><a name="_Toc57986069"></a><a name="_Toc58222442"></a><a name="_Toc66969713"><span
lang=EN-GB>C.8.1      General</span></a></h3>

<h4><span>C.8.1.1           Generic requirements</span></h4>

<p><span>Clause 8.1.1
is advisory only and contains no testable requirements.</span></p>

<h4><span>C.8.1.2           Standard connections</span></h4>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT
provides user input or output device connection points.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that one type
of connection conforms to </span><span style='font-size:9.0pt;
font-family:"Arial",sans-serif'>an industry standard non-proprietary format.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. Check that one type
of connection conforms to </span><span style='font-size:9.0pt;
font-family:"Arial",sans-serif'>an industry standard non-proprietary format
through the use of commercially available adapters.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 or 2 is
true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Checks 1 and 2
are false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable: Pre-condition
1 is not met.</span></p>
</td>
</tr>
<tr>
<td width=603 colspan=2 valign=top>
<p><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>NOTE:     The connections may be
physical or wireless connections.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.8.1.3           Colour</span></h4>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The hardware
aspects of the ICT conveys visual information using colour coding as a means
to indicate an action,</span><span> </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>to prompt a response,
or to distinguish a visual element.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> that an
alternative form of visual coding is provided.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable: Pre-condition
1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h3><a name="_Toc57281200"></a><a name="_Toc57986070"></a><a name="_Toc58222443"></a><a name="_Toc66969714"><span
lang=EN-GB>C.8.2      Hardware products with speech
output</span></a></h3>

<h4><span>C.8.2.1           Speech
volume gain</span></h4>

<h5><span>C.8.2.1.1             Speech
volume range</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection based
on measurement data</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1.</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>The ICT
hardware has speech output.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>Check that
the ICT is certified to meet ANSI/TIA-</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>4965 [</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>i.2</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>].</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>Measure the
level (in dB) of the speech output </span><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>at</span><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>
the lowest volume
setting.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>3. Measure the level
(in dB) of the speech output </span><span style='font-size:9.0pt;
font-family:"Arial",sans-serif'>at</span><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'> the highest volume setting.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>4. Check that the
range between 1 and 2 is greater than or equal to 18 dB. </span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 or 4 is
true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 and 4
are false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable: Pre-condition
1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.8.2.1.2             Incremental
volume control</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection based
on measurement data</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1.</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>The ICT
hardware has speech output.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. The volume control
is incremental.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Measure the level
(in dB) of the speech output </span><span style='font-size:9.0pt;
font-family:"Arial",sans-serif'>at</span><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'> the lowest volume setting.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. Check if one
intermediate step provides a level 12 dB above the lowest volume level
measured in step 1.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 2 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 2 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 or 2 is not met</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.8.2.2           Magnetic coupling</span></h4>

<h5><span>C.8.2.2.1             Fixed-line devices</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection based on measurement data</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1.</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>The ICT
hardware is a fixed line communication device with an audio output that is
normally held to the ear.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1.</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> Check that
the </span><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>ICT</span><span
lang=EN-GB style='font-size:9.0pt;font-family:"Arial",sans-serif'> is
certified to meet TIA-1083-A [</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>i.24</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>].</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2.
Measurements are made according to </span><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>ETSI ES&nbsp;200&nbsp;381-1 [</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>2</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>]</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> which
prove that the requirements defined in that standard are fulfilled.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>3. </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>The </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>ICT</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> carries
the &quot;T&quot; symbol specified in </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>ETSI ETS 300 381</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>[</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>1</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>]</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check
1 or 2 is true and check 3 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail:
Checks 1 and 2 are false or check 3 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not
applicable: Pre-condition 1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.8.2.2.2             Wireless communication devices</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection based on measurement data</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>ICT</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> hardware
is a wireless communication device which is normally held to the ear.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that</span><span
lang=EN-GB style='font-size:9.0pt;font-family:"Arial",sans-serif'> the </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>ICT</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> is
certified to meet</span><span style='font-size:9.0pt;font-family:
"Arial",sans-serif'> </span><span style='font-size:9.0pt;
font-family:"Arial",sans-serif'>ANSI</span><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>/</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>IEEE C63.19 [</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>i.1</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>]</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. Check that</span><span
lang=EN-GB style='font-size:9.0pt;font-family:"Arial",sans-serif'> </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>the </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>ICT</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> provide a
means of magnetic coupling to hearing technologies which meets the
requirements of </span><span style='font-size:9.0pt;font-family:
"Arial",sans-serif'>ETSI ES 200 381-2 [</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>3</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>]</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 or 2 is
true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Checks 1 and 2
are false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable: Pre-condition
1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h3><a name="_Toc57281201"></a><a name="_Toc57986071"></a><a name="_Toc58222444"></a><a name="_Toc66969715"><span
lang=EN-GB>C.8.3      Stationary ICT</span></a></h3>

<h4><span>C.8.3.0           General</span></h4>

<p><span>Clause 8.3.0 is advisory only and contains
no testable requirements.</span></p>

<h4><span>C.8.3.1           Forward or side reach</span></h4>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT
is stationary ICT.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check whether the </span><span
lang=EN-GB style='font-size:9.0pt;font-family:"Arial",sans-serif'>ICT</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> conforms
to clause 8.3.2.2.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. Check whether the </span><span
lang=EN-GB style='font-size:9.0pt;font-family:"Arial",sans-serif'>ICT</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> conforms
to clause 8.3.2.3.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 or 2 is
true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Checks 1 and 2
are false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable: Pre-condition
1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.8.3.2           Forward
reach</span></h4>

<h5><span>C.8.3.2.1             Unobstructed
high forward reach</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection and measurement</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT is
stationary ICT.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. No part of the
stationary ICT obstructs the forward reach.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that at least
one of each type of operable part is located no higher than 1&nbsp;200&nbsp;mm
(48 inches) above the floor of the access space.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 or 2 is not met</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.8.3.2.2             Unobstructed low forward reach</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection and measurement</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT
is stationary ICT.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. No part
of the stationary ICT obstructs the forward reach.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check
that at least one of each type of operable part is located no lower than 380&nbsp;mm
(15 inches) above the floor of the access space.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 or 2 is not met</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.8.3.2.3             Obstructed forward reach</span></h5>

<h6><span>C.8.3.2.3.1                 Clear space</span></h6>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT
is stationary ICT.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. An
integral part of the stationary ICT forms an obstruction which hinders to any
type of operable part.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that the ICT
provides a clear space which extends beneath the obstructing element for a
distance not less than the required reach depth over the obstruction.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 or 2 is not met</span></p>
</td>
</tr>
</table>

</div>

<h6><span>C.8.3.2.3.2                 Obstructed
(&lt; 510 mm) forward reach</span></h6>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection and
measurement</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT is
stationary ICT.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. An integral part of
the stationary ICT forms an obstruction which is less than 510 mm (20 inches)
deep.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that the
forward reach to at least one of each type of operable part is no higher than
1 220 mm (48 inches) above the floor contact of the ICT.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 or 2 is not met</span></p>
</td>
</tr>
</table>

</div>

<h6><span>C.8.3.2.3.3                 Obstructed
(&lt; 635 mm) forward reach</span></h6>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection and
measurement</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT is
stationary ICT.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. An integral part of
the stationary ICT forms an obstruction which is not less than 510&nbsp;mm
(20 inches) but is less than 635&nbsp;mm (25 inches) deep.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that the forward
reach to at least one of each type of operable part is no higher than 1 120
mm (44 inches) above the floor contact of the ICT.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 or 2 is not met</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.8.3.2.4             Knee and toe clearance width</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection and measurement</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT
is stationary ICT.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. The
space under an obstacle that is an integral part of the ICT is part of an
access space.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that the
width of the knee clearance is greater than 760 mm (30 inches).</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. Check that the
width of the toe clearance is greater than 760 mm (30 inches).</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Checks 1 and 2
are true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Checks 1 or 2
are false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 or 2 is not met</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.8.3.2.5             Toe clearance</span></h5>

<p><span>a)</span></p>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection and measurement</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT
is stationary ICT.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. There is
an obstacle that is an integral part of the ICT.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>3. There is
a toe clearance space under any obstacle that is an integral part of the ICT
that is less than 230 mm (9 inches) above the floor.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that the toe
clearance does not extend more than 635&nbsp;mm (25 inches) under the
obstacle.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable: Pre-condition
1, 2 or 3 is not met</span></p>
</td>
</tr>
</table>

</div>

<p><span>b)</span></p>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection and
measurement</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT is
stationary ICT.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. There is an
obstacle that is an integral part of the ICT.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>3. There is a toe
clearance space under any obstacle that is an integral part of the ICT that
is less than 230 mm (9 inches) above the floor.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that the toe
clearance is at least 430&nbsp;mm (17 inches) deep and 230 mm (9&nbsp;inches)
above the floor under the obstacle.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1, 2 or 3 is not met</span></p>
</td>
</tr>
</table>

</div>

<p><span>c)</span></p>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection and
measurement</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT is
stationary ICT.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. There is an
obstacle that is an integral part of the ICT.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>3. There is a toe clearance
space under any obstacle that is an integral part of the ICT that is less
than 230 mm (9 inches) above the floor.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that the toe
clearance extends no more than 150 mm (6 inches) beyond any obstruction at
230 mm (9 inches) above the floor.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1, 2 or 3 is not met</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.8.3.2.6             Knee clearance</span></h5>

<p><span>a)</span></p>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection and measurement</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT is
stationary ICT.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. There is an
obstacle that is an integral part of the ICT.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>3. There is a knee
clearance space under the obstacle between 230&nbsp;mm (9 inches) and
685&nbsp;mm (25 inches) above the floor.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that there is
a knee clearance that extends less than 635&nbsp;mm (25 inches) under the
obstacle at a height of 230&nbsp;mm (9 inches) above the floor.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1, 2 or 3 is not met</span></p>
</td>
</tr>
</table>

</div>

<p><span>b)</span></p>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection and measurement</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT
is stationary ICT.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. There is
an obstacle that is an integral part of the ICT.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>3. There is
a knee clearance space under the obstacle between 230&nbsp;mm (9 inches) and
685&nbsp;mm (25 inches) above the floor.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check
that there is a knee clearance that extends at least 280&nbsp;mm (11 inches)
under the obstacle at a height of 230&nbsp;mm (9 inches) above the floor.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check
1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check
1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not
applicable: Pre-condition 1, 2 or 3 is not met</span></p>
</td>
</tr>
</table>

</div>

<p><span>c)</span></p>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection and measurement</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT is
stationary ICT.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. There is an
obstacle that is an integral part of the ICT.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>3. There is a knee
clearance space under the obstacle between 230&nbsp;mm (9 inches) and
685&nbsp;mm (25 inches) above the floor.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that there is
a knee clearance that extends more than 205&nbsp;mm (9 inches) under the
obstruction at a height of 685&nbsp;mm (25 inches) above the floor.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable: Pre-condition
1, 2 or 3 is not met</span></p>
</td>
</tr>
</table>

</div>

<p><span>d)</span></p>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection and
measurement</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT is
stationary ICT.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. There is an
obstacle that is an integral part of the ICT.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>3. There is a knee
clearance space under the obstacle between 230&nbsp;mm (9 inches) and
685&nbsp;mm (25 inches) above the floor.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that the
reduction in depth of the knee clearance is no greater than 25&nbsp;mm (1&nbsp;inch)
for each 150&nbsp;mm (6 inches) in height.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1, 2 or 3 is not met</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.8.3.3           Side reach</span></h4>

<h5><span>C.8.3.3.1             Unobstructed high side reach</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection and
measurement</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT is
stationary ICT.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. Side reach is
unobstructed or is obstructed by an element that is an integral part of the
stationary ICT which is less than 510 mm (20 inches).</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that the high
side reach to </span><span style='font-size:9.0pt;font-family:
"Arial",sans-serif'>at</span><span style='font-size:9.0pt;
font-family:"Arial",sans-serif'> least one of each type of operable part is
no higher than 1 220 mm (48 inches) above the floor of the access space.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 or 2 is not met</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.8.3.3.2             Unobstructed low side reach</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection and measurement</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT
is stationary ICT.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. Side
reach is unobstructed or is obstructed by an element that is an integral part
of the stationary ICT which is less than 510 mm (20 inches).</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check
that the low side reach to at least one of each type of operable part is greater
than or equal to 380 mm (15 inches) above the floor of the access space.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check
1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check
1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not
applicable: Pre-condition 1 or 2 is not met</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.8.3.3.3             Obstructed side reach</span></h5>

<h6><span>C.8.3.3.3.1                 Obstructed (&lt; 255&nbsp;mm) side
reach</span></h6>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection and
measurement</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT is
stationary ICT.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. There is an
obstruction, less than or equal to 255 mm (10 inches) in depth, that is an
integral part of the ICT.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that the high
side reach to at least one of each type of operable part is no higher than 1
220 mm (48 inches) above the floor of the access space.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 or 2 is not met</span></p>
</td>
</tr>
</table>

</div>

<h6><span>C.8.3.3.3.2                 Obstructed (&lt; 610&nbsp;mm)
side reach</span></h6>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection and
measurement</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>ICT</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> is
stationary </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>ICT</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. There is an
obstruction, greater than 255 mm (10 inches) and no more than 610&nbsp;mm (24
inches) in depth, that is an integral part of the </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>ICT</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that the high
side reach to </span><span style='font-size:9.0pt;font-family:
"Arial",sans-serif'>at</span><span style='font-size:9.0pt;
font-family:"Arial",sans-serif'> least one of each type of operable part is
no higher than 1 170 mm (46 inches) above the floor of the access space.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 or 2 is not met</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.8.3.4           Clear
floor or ground space</span></h4>

<h5><span>C.8.3.4.1             Change
in level</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection and
measurement</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT is
stationary ICT.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. There is a floor
within the ICT.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. The floor has a change
in level.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. If the change in
level is ramped, check that it has a slope less than 1:48.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. If there is a
vertical change of floor level, check that it is less than or equal to 6,4&nbsp;mm.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>3. If there is a
vertical or sloped change in floor level, check that the slope is not greater
than 1:2.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 or 2 or
3 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Checks 1 and 2
and 3 are false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 or 2 or 3 is not met</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.8.3.4.2             Clear floor or ground space</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection and measurement</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT
is stationary ICT.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. There is
an operating area within it.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check
that there is a clear floor area with minimum rectangular dimensions of 760&nbsp;mm
on one edge and 1 220 mm on the other edge.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 or 2 is not met</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.8.3.4.3             Approach</span></h5>

<h6><span>C.8.3.4.3.1                 General</span></h6>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT
is stationary ICT.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. There is
an access space inside it.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that one full
side of the space is unobstructed.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 or 2 is not met</span></p>
</td>
</tr>
</table>

</div>

<h6><span>C.8.3.4.3.2                 Forward Approach</span></h6>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection and measurement</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT is
stationary ICT containing an alcove.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. The operating area
is within the alcove.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>3. The depth of the
alcove is greater than 610 mm.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>4. A forward approach
is necessary.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that the
width of the alcove is greater than 915 mm.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1, 2, 3 or 4 is not met</span></p>
</td>
</tr>
</table>

</div>

<h6><span>C.8.3.4.3.3                 Parallel
Approach</span></h6>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection and
measurement</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT is stationary
ICT containing an alcove.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. The operating area
is within the alcove.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>3. The depth of the
alcove is greater than 380 mm.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>4. A parallel approach
is possible.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that the
width of the access space is greater than 1 525 mm.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1, 2, 3 or 4 is not met</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.8.3.5           Visibility</span></h4>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection and
measurement</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT is
stationary ICT.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. One or more display
screens are provided.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that at least
one of each type of display screen is positioned such that the information on
the screen is legible from a point located 1 015 mm (40 inches) above the
centre of the floor of the operating area.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 or 2 is not met</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.8.3.6           Installation instructions</span></h4>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection and measurement</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT is
stationary ICT.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that installation
instructions are made available.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. Check that the instructions
give guidance on how to install the ICT in a manner that ensures that the
dimensions of the installed ICT conform to clauses 8.3.2 to 8.3.4.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>3. Check that the
instructions say that the installers should also take into account applicable
requirements for accessibility of the built environment as they apply to the
installation of the ICT.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Checks 1, 2 and
3 are true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Checks 1 or 2 or
3 are false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable: Pre-condition
1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h3><a name="_Toc57281202"></a><a name="_Toc57986072"></a><a name="_Toc58222445"></a><a name="_Toc66969716"><span
lang=EN-GB>C.8.4      Mechanically operable parts</span></a></h3>

<h4><span>C.8.4.1           Numeric keys</span></h4>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT
has physical numeric keys arranged in a 12-key telephone keypad layout.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that the
number five key is tactilely distinct from the other keys of the keypad.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable: Pre-condition
1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.8.4.2           Operation
of mechanical parts</span></h4>

<h5><span>C.8.4.2.1             Means
of operation of mechanical parts</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT has opera</span><span
lang=EN-GB style='font-size:9.0pt;font-family:"Arial",sans-serif'>ble parts
that requires grasping, pinching, or twisting of the wrist to operate.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that there is
an accessible alternative means of operation that does not require these
actions.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check
1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check
1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not
applicable: Pre-condition 1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.8.4.2.2             Force of operation of mechanical
parts</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection and measurement</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT has a control
which requires a force greater than 22,2 N to operate it.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that an
accessible alternative means of operation is provided that requires a force
less than or equal to 22,2 N.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable: Pre-condition
1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.8.4.3           Keys, tickets and fare cards</span></h4>

<div align=center>

<table>
<tr>
<td width=129 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=462 valign=top>
<p><span>Inspection and measurement</span></p>
</td>
</tr>
<tr>
<td width=129 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=462 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1.</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>ICT
provides keys, tickets or fare cards, and their orientation is important for
further use</span><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>.</span></p>
</td>
</tr>
<tr>
<td width=129 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=462 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that </span><span
lang=EN-GB style='font-size:9.0pt;font-family:"Arial",sans-serif'>keys,
tickets or fare cards have an orientation that is tactilely discernible</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>.</span></p>
</td>
</tr>
<tr>
<td width=129 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=462 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable: Pre-condition
1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h3><a name="_Toc57281203"></a><a name="_Toc57986073"></a><a name="_Toc58222446"></a><a name="_Toc66969717"><span
lang=EN-GB>C.8.5      Tactile indication of speech
mode</span></a></h3>

<div align=center>

<table>
<tr>
<td width=129 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=462 valign=top>
<p><span>Inspection and
measurement</span></p>
</td>
</tr>
<tr>
<td width=129 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=462 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1.</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> The </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>ICT is
designed for shared use.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. Speech output is
available</span><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>.</span></p>
</td>
</tr>
<tr>
<td width=129 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=462 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that </span><span
lang=EN-GB style='font-size:9.0pt;font-family:"Arial",sans-serif'>a tactile
indication of the means to initiate the speech mode of operation is provided.</span></p>
</td>
</tr>
<tr>
<td width=129 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=462 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 or 2 is not met.</span></p>
</td>
</tr>
</table>

</div>

<div>

<h2><a name="_Toc57281204"></a><a name="_Toc57986074"></a><a name="_Toc58222447"></a><a name="_Toc66969718"><span
lang=EN-GB>C.9        Web</span></a></h2>

</div>

<h3><a name="_Toc57281205"></a><a name="_Toc57986075"></a><a name="_Toc58222448"></a><a name="_Toc66969719"><span
lang=EN-GB>C.9.0      General (informative)</span></a></h3>

<p><span>Clause 9.0 is
informative only and contains no requirements requiring test.</span></p>

<h3><a name="_Toc57281206"></a><a name="_Toc57986076"></a><a name="_Toc58222449"></a><a name="_Toc66969720"><span
lang=EN-GB>C.9.1      Perceivable</span></a></h3>

<h4><span>C.9.1.1           Text alternatives</span></h4>

<h5><span>C.9.1.1.1             Non-text content</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT is a web
page.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
web page does not fail <a href="https://www.w3.org/TR/WCAG21/#non-text-content">WCAG 2.1 Success
Criterion 1.1.1 Non-text content</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable: Pre-condition
1 is not met or the web page does not contain content relevant to WCAG 2.1
Success Criterion 1.1.1 Non-text content.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.9.1.2           Time-based media</span></h4>

<h5><span>C.9.1.2.1             Audio-only and video-only (pre-recorded)</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT is a web
page.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
web page does not fail <a
href="https://www.w3.org/TR/WCAG21/#audio-only-and-video-only-prerecorded">WCAG
2.1 Success Criterion 1.2.1 Audio-only and Video-only (Prerecorded)</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 is not met or the web page does not contain content relevant
to WCAG 2.1 Success Criterion 1.2.1 Audio-only and Video-only (Prerecorded).</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.9.1.2.2             Captions (pre-recorded)</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT
is a web page.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
web page does not fail <a href="https://www.w3.org/TR/WCAG21/#captions-prerecorded">WCAG 2.1 Success
Criterion 1.2.2 Captions (Prerecorded)</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 is not met or the web page does not contain content relevant
to WCAG 2.1 Success Criterion 1.2.2 Captions (Prerecorded).</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.9.1.2.3             Audio
description or media alternative (pre-recorded)</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT is a web
page.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
web page does not fail <a
href="https://www.w3.org/TR/WCAG21/#audio-description-or-media-alternative-prerecorded">WCAG
2.1 Success Criterion 1.2.3 Audio Description or Media Alternative
(Prerecorded)</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 is not met or the web page does not contain content relevant
to WCAG 2.1 Success Criterion 1.2.3 Audio Description or Media Alternative
(Prerecorded).</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.9.1.2.4             Captions (live)</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT
is a web page.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
web page does not fail <a href="https://www.w3.org/TR/WCAG21/#captions-live">WCAG
2.1 Success Criterion 1.2.4 Captions (Live)</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 is not met or the web page does not contain content relevant
to</span><span> </span><span style='font-size:9.0pt;
font-family:"Arial",sans-serif'>WCAG 2.1 Success Criterion 1.2.4 Captions
(Live).</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.9.1.2.5             Audio description (pre-recorded)</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT is a web
page.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
web page does not fail <a href="https://www.w3.org/TR/WCAG21/#audio-description-prerecorded">WCAG 2.1
Success Criterion 1.2.5 Audio Description (Prerecorded)</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 is not met or the web page does not contain content relevant
to WCAG 2.1 Success Criterion 1.2.5 Audio Description (Prerecorded).</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.9.1.3           Adaptable</span></h4>

<h5><span>C.9.1.3.1             Info and relationships</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT is a web
page.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
web page does not fail <a href="https://www.w3.org/TR/WCAG21/#info-and-relationships">WCAG 2.1 Success
Criterion 1.3.1 Info and Relationships</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 is not met or the web page does not contain content relevant
to WCAG 2.1 Success Criterion 1.3.1 Info and Relationships.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.9.1.3.2             Meaningful
sequence</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT is a web
page.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
web page does not fail <a href="https://www.w3.org/TR/WCAG21/#meaningful-sequence">WCAG 2.1 Success
Criterion 1.3.2 Meaningful Sequence</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 is not met or the web page does not contain content relevant
to WCAG 2.1 Success Criterion 1.3.2 Meaningful Sequence.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.9.1.3.3             Sensory characteristics</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT
is a web page.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
web page does not fail <a href="https://www.w3.org/TR/WCAG21/#sensory-characteristics">WCAG 2.1 Success
Criterion 1.3.3 Sensory Characteristics</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 is not met or the web page does not contain content relevant
to WCAG 2.1 Success Criterion 1.3.3 Sensory Characteristics.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.9.1.3.4             Orientation</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT
is a web page.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the web page does not fail <a
href="https://www.w3.org/TR/WCAG21/#orientation">WCAG 2.1 Success Criterion
1.3.4 Orientation</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check
1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check
1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not
applicable: Pre-condition 1 is not met or the web page does not contain
content relevant to WCAG 2.1 Success Criterion 1.3.4 Orientation.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.9.1.3.5             Identify input purpose</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT
is a web page.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the web page does not fail <a
href="https://www.w3.org/TR/WCAG21/#identify-input-purpose">WCAG 2.1 Success
Criterion 1.3.5 Identify Input Purpose</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check
1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check
1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not
applicable: Pre-condition 1 is not met or the web page does not contain
content relevant to WCAG 2.1 Success Criterion 1.3.5 Identify Input Purpose.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.9.1.4           Distinguishable</span></h4>

<h5><span>C.9.1.4.1             Use of colour</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT is a web
page.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
web page does not fail <a href="https://www.w3.org/TR/WCAG21/#use-of-color">WCAG
2.1 Success Criterion 1.4.1 Use of Color</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 is not met or the web page does not contain content relevant
to WCAG 2.1 Success Criterion 1.4.1 Use of Color.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.9.1.4.2             Audio control</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT is a web
page.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
web page does not fail <a href="https://www.w3.org/TR/WCAG21/#audio-control">WCAG
2.1 Success Criterion 1.4.2 Audio Control</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 is not met or the web page does not contain content relevant
to WCAG 2.1 Success Criterion 1.4.2 Audio Control.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.9.1.4.3             Contrast (minimum)</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT
is a web page.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
web page does not fail <a href="https://www.w3.org/TR/WCAG21/#contrast-minimum">WCAG 2.1 Success
Criterion 1.4.3 Contrast (Minimum)</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 is not met or the web page does not contain content relevant
to WCAG 2.1 Success Criterion 1.4.3 Contrast (Minimum).</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.9.1.4.4             Resize text</span></h5>

<div align=center>

<table>
<tr>
<td width=122 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=491 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=122 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=491 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT is a web
page.</span></p>
</td>
</tr>
<tr>
<td width=122 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=491 valign=top>
<p><span>1. Check that the
web page does not fail <a href="https://www.w3.org/TR/WCAG21/#resize-text">WCAG
2.1 Success Criterion 1.4.4 Resize text</a>.</span></p>
</td>
</tr>
<tr>
<td width=122 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=491 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 is not met or the web page does not contain content relevant
to WCAG 2.1 Success Criterion 1.4.4 Resize text.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.9.1.4.5             Images of text</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT is a web
page.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
web page does not fail <a href="https://www.w3.org/TR/WCAG21/#images-of-text">WCAG
2.1 Success Criterion 1.4.5 Images of Text</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 is not met or the web page does not contain content relevant
to WCAG 2.1 Success Criterion 1.4.5 Images of Text.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.9.1.4.6             Void</span></h5>

<h5><span>C.9.1.4.7             Void</span></h5>

<h5><span>C.9.1.4.8             Void</span></h5>

<h5><span>C.9.1.4.9             Void</span></h5>

<h5><span>C.9.1.4.10           Reflow</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT is a web
page.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
web page does not fail <a href="https://www.w3.org/TR/WCAG21/#reflow">WCAG
2.1 Success Criterion 1.4.10 Reflow</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 is not met or the web page does not contain content relevant
to WCAG 2.1 Success Criterion 1.4.10 Reflow.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.9.1.4.11           Non-text contrast</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT is a web
page.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
web page does not fail <a href="https://www.w3.org/TR/WCAG21/#non-text-contrast">WCAG 2.1 Success
Criterion 1.4.11 Non-text Contrast</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 is not met or the web page does not contain content relevant
to WCAG 2.1 Success Criterion 1.4.11 Non-text Contrast.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.9.1.4.12           Text spacing</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT is a web
page.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
web page does not fail <a href="https://www.w3.org/TR/WCAG21/#text-spacing">WCAG
2.1 Success Criterion 1.4.12 Text spacing</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 is not met or the web page does not contain content relevant
to WCAG 2.1 Success Criterion 1.4.12 Text spacing.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.9.1.4.13           Content on hover or focus</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT is a web page.</span>
</p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
web page does not fail <a href="https://www.w3.org/TR/WCAG21/#content-on-hover-or-focus">WCAG 2.1
Success Criterion 1.4.13 Content on Hover or Focus</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 is not met or the web page does not contain content relevant
to WCAG 2.1 Success Criterion 1.4.13 Content on Hover or Focus.</span></p>
</td>
</tr>
</table>

</div>

<h3><a name="_Toc57281207"></a><a name="_Toc57986077"></a><a name="_Toc58222450"></a><a name="_Toc66969721"><span
lang=EN-GB>C.9.2      Operable</span></a></h3>

<h4><span>C.9.2.1           Keyboard accessible</span></h4>

<h5><span>C.9.2.1.1             Keyboard</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT
is a web page.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the web page does not fail <a
href="https://www.w3.org/TR/WCAG21/#keyboard">WCAG 2.1 Success Criterion
2.1.1 Keyboard</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check
1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check
1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not
applicable: Pre-condition 1 is not met or the web page does not contain
content relevant to WCAG 2.1 Success Criterion 2.1.1 Keyboard.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.9.2.1.2             No keyboard trap</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT
is a web page.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the web page does not fail <a
href="https://www.w3.org/TR/WCAG21/#no-keyboard-trap">WCAG 2.1 Success
Criterion 2.1.2 No Keyboard Trap</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 is not met or the web page does not contain content relevant
to WCAG 2.1 Success Criterion 2.1.2 No Keyboard Trap.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.9.2.1.3             Void</span></h5>

<h5><span>C.9.2.1.4             Character key shortcuts</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT is
a web page.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the web page does not fail <a
href="https://www.w3.org/TR/WCAG21/#character-key-shortcuts">WCAG 2.1 Success
Criterion 2.1.4 Character Key Shortcuts</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 is not met or the web page does not contain content relevant
to WCAG 2.1 Success Criterion 2.1.4 Character Key Shortcuts.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.9.2.2           Enough time</span></h4>

<h5><span>C.9.2.2.1             Timing adjustable</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT is a web
page.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
web page does not fail <a href="https://www.w3.org/TR/WCAG21/#timing-adjustable">WCAG 2.1 Success
Criterion 2.2.1 Timing Adjustable</a></span><span><span>.</span></span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 is not met or the web page does not contain content relevant
to WCAG 2.1 Success Criterion 2.2.1 Timing Adjustable.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.9.2.2.2             Pause, stop, hide</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT is a web
page.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
web page does not fail <a href="https://www.w3.org/TR/WCAG21/#pause-stop-hide">WCAG
2.1 Success Criterion 2.2.2 Pause, Stop, Hide</a></span><span><span>.</span></span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 is not met or the web page does not contain content relevant
to WCAG 2.1 Success Criterion 2.2.2 Pause, Stop, Hide.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.9.2.3           Seizures and physical reactions</span></h4>

<h5><span>C.9.2.3.1             Three flashes or below threshold</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT is a web
page.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
web page does not fail <a href="https://www.w3.org/TR/WCAG21/#three-flashes-or-below-threshold">WCAG
2.1 Success Criterion 2.3.1 Three Flashes or Below Threshold</a></span><span><span
lang=EN-GB>.</span></span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 is not met or the web page does not contain content relevant
to WCAG 2.1 Success Criterion 2.3.1 Three Flashes or Below Threshold.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.9.2.4           Navigable</span></h4>

<h5><span>C.9.2.4.1             Bypass blocks</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT is a web
page.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
web page does not fail <a href="https://www.w3.org/TR/WCAG21/#bypass-blocks">WCAG
2.1 Success Criterion 2.4.1 Bypass Blocks</a></span><span><span>.</span></span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 is not met or the web page does not contain content relevant
to WCAG 2.1 Success Criterion 2.4.1 Bypass Blocks.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.9.2.4.2             Page titled</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=507 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=507 valign=top>
<p><span>1. The ICT is a
web page.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=507 valign=top>
<p><span>1. Check that the
web page does not fail <a href="https://www.w3.org/TR/WCAG21/#page-titled">WCAG
2.1 Success Criterion 2.4.2 Page Titled</a></span><span><span>.</span></span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Result</span></p>
</td>
<td width=507 valign=top>
<p><span>Pass: Check 1 is
true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span>Not applicable:
Pre-condition 1 is not met or the web page does not contain content relevant
to </span><span>WCAG</span><span> 2.1 Success Criterion
2.4.2 Page Titled.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.9.2.4.3             Focus Order</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT
is a web page.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
web page does not fail <a href="https://www.w3.org/TR/WCAG21/#focus-order">WCAG
2.1 Success Criterion 2.4.3 Focus Order</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 is not met or the web page does not contain content relevant
to WCAG 2.1 Success Criterion 2.4.3 Focus Order.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.9.2.4.4             Link purpose (in context)</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT is a web
page.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
web page does not fail <a href="https://www.w3.org/TR/WCAG21/#link-purpose-in-context">WCAG 2.1 Success
Criterion 2.4.4 Link Purpose (In Context)</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 is not met or the web page does not contain content relevant
to WCAG 2.1 Success Criterion 2.4.4 Link Purpose (In Context).</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.9.2.4.5             Multiple ways</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT
is a web page.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the web page does not fail <a
href="https://www.w3.org/TR/WCAG21/#multiple-ways">WCAG 2.1 Success Criterion
2.4.5 Multiple Ways</a></span><span><span>.</span></span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check
1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check
1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not
applicable: Pre-condition 1 is not met or the web page does not contain
content relevant to WCAG 2.1 Success Criterion 2.4.5 Multiple Ways.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.9.2.4.6             Headings and labels</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT
is a web page.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
web page does not fail <a href="https://www.w3.org/TR/WCAG21/#headings-and-labels">WCAG 2.1 Success
Criterion 2.4.6 Headings and Labels</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 is not met or the web page does not contain content relevant
to WCAG 2.1 Success Criterion 2.4.6 Headings and Labels.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.9.2.4.7             Focus visible</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT is a web
page.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
web page does not fail <a href="https://www.w3.org/TR/WCAG21/#focus-visible">WCAG
2.1 Success Criterion 2.4.7 Focus Visible</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 is not met or the web page does not contain content relevant
to WCAG 2.1 Success Criterion 2.4.7 Focus Visible.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.9.2.5           Input modalities</span></h4>

<h5><span>C.9.2.5.1             Pointer gestures</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT
is a web page.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
web page does not fail <a href="https://www.w3.org/TR/WCAG21/#pointer-gestures">WCAG 2.1 Success
Criterion 2.5.1 Pointer Gestures</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 is not met or the web page does not contain content relevant
to WCAG 2.1 Success Criterion 2.5.1 Pointer Gestures.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.9.2.5.2             Pointer cancellation</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT is a web
page.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
web page does not fail <a href="https://www.w3.org/TR/WCAG21/#pointer-cancellation">WCAG 2.1 Success
Criterion 2.5.2 Pointer Cancellation</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 is not met or the web page does not contain content relevant
to WCAG 2.1 Success Criterion 2.5.2 Pointer Cancellation.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.9.2.5.3             Label in name</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT
is a web page.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the web page does not fail <a
href="https://www.w3.org/TR/WCAG21/#label-in-name">WCAG 2.1 Success Criterion
2.5.3 Label in Name</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check
1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check
1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not
applicable: Pre-condition 1 is not met or the web page does not contain
content relevant to WCAG 2.1 Success Criterion 2.5.3 Label in Name.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.9.2.5.4             Motion actuation</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT is a web
page.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
web page does not fail <a href="https://www.w3.org/TR/WCAG21/#motion-actuation">WCAG 2.1 Success
Criterion 2.5.4 Motion Actuation</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 is not met or the web page does not contain content relevant
to WCAG 2.1 Success Criterion 2.5.4 Motion Actuation.</span></p>
</td>
</tr>
</table>

</div>

<h3><a name="_Toc57281208"></a><a name="_Toc57986078"></a><a name="_Toc58222451"></a><a name="_Toc66969722"><span
lang=EN-GB>C.9.3      Understandable</span></a></h3>

<h4><span>C.9.3.1           Readable</span></h4>

<h5><span>C.9.3.1.1             Language of page</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT
is a web page.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
web page does not fail <a href="https://www.w3.org/TR/WCAG21/#language-of-page">WCAG 2.1 Success
Criterion 3.1.1 Language of Page</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 is not met or the web page does not contain content relevant
to WCAG 2.1 Success Criterion 3.1.1 Language of Page.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.9.3.1.2             Language of parts</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT is a web
page.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
web page does not fail <a href="https://www.w3.org/TR/WCAG21/#language-of-parts">WCAG 2.1 Success
Criterion 3.1.2 Language of Parts</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 is not met or the web page does not contain content relevant
to WCAG 2.1 Success Criterion 3.1.2 Language of Parts.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.9.3.2           Predictable</span></h4>

<h5><span>C.9.3.2.1             On focus</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT is a web
page.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
web page does not fail <a href="https://www.w3.org/TR/WCAG21/#on-focus">WCAG
2.1 Success Criterion 3.2.1 On Focus</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 is not met or the web page does not contain content relevant
to WCAG 2.1 Success Criterion 3.2.1 On Focus.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.9.3.2.2             On input</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT
is a web page.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
web page does not fail <a href="https://www.w3.org/TR/WCAG21/#on-input">WCAG
2.1 Success Criterion 3.2.2 On Input</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 is not met or the web page does not contain content relevant
to WCAG 2.1 Success Criterion 3.2.2 On Input.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.9.3.2.3             Consistent navigation</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT
is a web page.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the web page does not fail <a
href="https://www.w3.org/TR/WCAG21/#consistent-navigation">WCAG 2.1 Success
Criterion 3.2.3 Consistent Navigation</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 is not met or the web page does not contain content relevant
to WCAG 2.1 Success Criterion 3.2.3 Consistent Navigation.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.9.3.2.4             Consistent identification</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT is a web
page.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
web page does not fail <a href="https://www.w3.org/TR/WCAG21/#consistent-identification">WCAG 2.1
Success Criterion 3.2.4 Consistent Identification</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 is not met or the web page does not contain content relevant
to WCAG 2.1 Success Criterion 3.2.4 Consistent Identification.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.9.3.3           Input assistance</span></h4>

<h5><span>C.9.3.3.1             Error identification</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT
is a web page.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
web page does not fail <a href="https://www.w3.org/TR/WCAG21/#error-identification">WCAG 2.1 Success
Criterion 3.3.1 Error Identification</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 is not met or the web page does not contain content relevant
to WCAG 2.1 Success Criterion 3.3.1 Error Identification.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.9.3.3.2             Labels or instructions</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT is a web
page.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
web page does not fail <a href="https://www.w3.org/TR/WCAG21/#labels-or-instructions">WCAG 2.1 Success
Criterion 3.3.2 Labels or Instructions</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 is not met or the web page does not contain content relevant
to WCAG 2.1 Success Criterion 3.3.2 Labels or Instructions.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.9.3.3.3             Error suggestion</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT is a web
page.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
web page does not fail <a href="https://www.w3.org/TR/WCAG21/#error-suggestion">WCAG 2.1 Success
Criterion 3.3.3 Error Suggestion</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 is not met or the web page does not contain content relevant
to WCAG 2.1 Success Criterion 3.3.3 Error Suggestion.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.9.3.3.4             Error
prevention (legal, financial, data)</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT is a web
page.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
web page does not fail <a
href="https://www.w3.org/TR/WCAG21/#error-prevention-legal-financial-data">WCAG
2.1 Success Criterion 3.3.4 Error Prevention (Legal, Financial, Data)</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 is not met or the web page does not contain content relevant
to WCAG 2.1 Success Criterion 3.3.4 Error Prevention (Legal, Financial,
Data).</span></p>
</td>
</tr>
</table>

</div>

<h3><a name="_Toc57281209"></a><a name="_Toc57986079"></a><a name="_Toc58222452"></a><a name="_Toc66969723"><span
lang=EN-GB>C.9.4      Robust</span></a></h3>

<h4><span>C.9.4.1           Compatible</span></h4>

<h5><span>C.9.4.1.1             Parsing</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT
is a web page.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
web page does not fail <a href="https://www.w3.org/TR/WCAG21/#parsing">WCAG
2.1 Success Criterion 4.1.1 Parsing</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 is not met or the web page does not contain content relevant
to WCAG 2.1 Success Criterion 4.1.1 Parsing.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.9.4.1.2             Name, role, value</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT is a web
page.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
web page does not fail </span><span><a
href="https://www.w3.org/TR/WCAG21/#name-role-value">WCAG 2.1 Success
Criterion 4.1.2 Name, Role, Value</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 is not met or the web page does not contain content relevant
to WCAG 2.1 Success Criterion 4.1.2 Name, Role, Value.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.9.4.1.3             Status messages</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT is a web
page.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
web page does not fail </span><span><a
href="https://www.w3.org/TR/WCAG21/#status-messages">WCAG 2.1 Success
Criterion 4.1.3 Status Messages</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 is not met or the web page does not contain content relevant
to WCAG 2.1 Success Criterion 4.1.3 Status Messages.</span></p>
</td>
</tr>
</table>

</div>

<h3><a name="_Toc57281210"></a><a name="_Toc57986080"></a><a name="_Toc58222453"></a><a name="_Toc66969724"><span
lang=EN-GB>C.9.5      WCAG 2.1 AAA Success Criteria (informative)</span></a></h3>

<p><span>Clause 9.5 is informative only and contains
no requirements requiring test.</span></p>

<h3><a name="_Toc57281211"></a><a name="_Toc57986081"></a><a name="_Toc58222454"></a><a name="_Toc66969725"><span
lang=EN-GB>C.9.6      WCAG 2.1 conformance
requirements</span></a></h3>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>ICT</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> is a web
page.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the web page satisfies WCAG 2.1 [</span><span>5</span><span
lang=EN-GB>] conformance requirement &quot;1:
Conformance level&quot; at Level AA.</span></p>
<p><span>2. Check that the web page satisfies WCAG 2.1 [</span><span>5</span><span
lang=EN-GB>] conformance requirement &quot;2:<br>
Full pages&quot;.</span></p>
<p><span>3. Check that the web page satisfies WCAG 2.1 [</span><span>5</span><span
lang=EN-GB>] conformance requirement &quot;3: Complete
processes&quot;.</span></p>
<p><span>4. Check that the web page satisfies WCAG 2.1 [</span><span>5</span><span
lang=EN-GB>] conformance requirement &quot;4:<br>
Only Accessibility-Supported Ways of Using Technologies&quot;.</span></p>
<p><span>5. Check that the web page satisfies WCAG 2.1 [</span><span>5</span><span
lang=EN-GB>] conformance requirement &quot;5:<br>
Non-interference&quot;.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: All checks are
true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Any check is
false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<div>

<h2><a name="_Toc57281212"></a><a name="_Toc57986082"></a><a name="_Toc58222455"></a><a name="_Toc66969726"><span
lang=EN-GB>C.10      Non-web documents</span></a></h2>

</div>

<h3><a name="_Toc57281213"></a><a name="_Toc57986083"></a><a name="_Toc58222456"></a><a name="_Toc66969727"><span
lang=EN-GB>C.10.0    General (informative)</span></a></h3>

<p><span>Clause 10.0 is advisory only and contains
no requirements requiring test.</span></p>

<h3><a name="_Toc57281214"></a><a name="_Toc57986084"></a><a name="_Toc58222457"></a><a name="_Toc66969728"><span
lang=FR-CA>C.10.1    Perceivable</span></a></h3>

<h4><span lang=FR-CA>C.10.1.1        Text alternatives</span></h4>

<h5><span lang=FR-CA>C.10.1.1.1           Non-text content</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>1. The ICT is a non-web document.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1.
Check that the document does not fail <a href="https://www.w3.org/TR/WCAG21/#non-text-content">WCAG 2.1
Success
Criterion 1.1.1 Non-text content</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Result</span>
</p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pass:
Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Not applicable: Pre-condition 1 is not met or the non-web
document does not contain content relevant to WCAG 2.1 Success Criterion
1.1.1 Non-text content.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.10.1.2        Time-based media</span></h4>

<h5><span>C.10.1.2.1           Audio-only and video-only (pre-recorded)</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type
of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span
style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>1.
The ICT is a non-web document.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1.
Check that the document does not fail <a
href="https://www.w3.org/TR/WCAG21/#audio-only-and-video-only-prerecorded">WCAG
2.1 Success Criterion 1.2.1 Audio-only and Video-only (Prerecorded)</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Result</span>
</p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pass:
Check 1 is true</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Fail:
Check 1 is false</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Not
applicable: Pre-condition 1 is not met or the non-web document does not
contain content relevant to WCAG 2.1 Success Criterion 1.2.1 Audio-only and
Video-only (Prerecorded).</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.10.1.2.2           Captions (pre-recorded)</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>1. The ICT is a non-web document.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
document does not fail <a href="https://www.w3.org/TR/WCAG21/#captions-prerecorded">WCAG 2.1 Success
Criterion 1.2.2 Captions (Prerecorded)</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Not applicable: Pre-condition 1 is not met or the non-web
document does not contain content relevant to WCAG 2.1 Success Criterion
1.2.2 Captions (Prerecorded).</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.10.1.2.3           Audio description or media
alternative (pre-recorded)</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type
of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span
style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>1.
The ICT is a non-web document.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1.
Check that the document does not fail <a
href="https://www.w3.org/TR/WCAG21/#audio-description-or-media-alternative-prerecorded">WCAG
2.1 Success Criterion 1.2.3 Audio Description or Media Alternative
(Prerecorded)</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Result</span>
</p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pass:
Check 1 is true</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Fail:
Check 1 is false</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Not
applicable: Pre-condition 1 is not met or the non-web document does not
contain content relevant to WCAG 2.1 Success Criterion 1.2.3 Audio
Description or Media Alternative (Prerecorded).</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.10.1.2.4           Captions (live)</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>1. The ICT is a non-web document.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
document does not fail <a href="https://www.w3.org/TR/WCAG21/#captions-live">WCAG
2.1 Success Criterion 1.2.4 Captions (Live)</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Not applicable: Pre-condition 1 is not met or the non-web
document does not contain content relevant to WCAG 2.1 Success Criterion
1.2.4 Captions (Live).</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.10.1.2.5           Audio description (pre-recorded)</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>1. The ICT is a non-web document.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
document does not fail <a href="https://www.w3.org/TR/WCAG21/#audio-description-prerecorded">WCAG 2.1
Success Criterion 1.2.5 Audio Description (Prerecorded)</a></span><span>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Fail:
Check 1 is false</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Not applicable: Pre-condition 1 is not met or the non-web
document does not contain content relevant to WCAG 2.1 Success Criterion
1.2.5 Audio Description (Prerecorded).</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.10.1.3        Adaptable</span></h4>

<h5><span>C.10.1.3.1           Info and relationships</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type
of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span
style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>1.
The ICT is a non-web document.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1.
Check that the document does not fail <a
href="https://www.w3.org/TR/WCAG21/#info-and-relationships">WCAG 2.1 Success
Criterion 1.3.1 Info and Relationships</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Result</span>
</p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pass:
Check 1 is true</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Fail:
Check 1 is false</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Not
applicable: Pre-condition 1 is not met or the non-web document does not
contain content relevant to WCAG 2.1 Success Criterion 1.3.1 Info and
Relationships.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.10.1.3.2           Meaningful sequence</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>1. The ICT is a non-web document.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1.
Check that the document does not fail <a href="https://www.w3.org/TR/WCAG21/#meaningful-sequence">WCAG
2.1 Success
Criterion 1.3.2 Meaningful Sequence</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Result</span>
</p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pass:
Check 1 is true</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Fail:
Check 1 is false</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Not
applicable: Pre-condition 1 is not met or the non-web document does not
contain content relevant to WCAG 2.1 Success Criterion 1.3.2 Meaningful
Sequence.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.10.1.3.3           Sensory characteristics</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type
of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span
style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>1.
The ICT is a non-web document.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1.
Check that the document does not fail <a
href="https://www.w3.org/TR/WCAG21/#sensory-characteristics">WCAG 2.1 Success
Criterion 1.3.3 Sensory Characteristics</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Result</span>
</p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pass:
Check 1 is true</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Fail:
Check 1 is false</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Not
applicable: Pre-condition 1 is not met or the non-web document does not
contain content relevant to WCAG 2.1 Success Criterion 1.3.3 Sensory
Characteristics.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.10.1.3.4           Orientation</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT
is a non-web document.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
document does not fail <a href="https://www.w3.org/TR/WCAG21/#orientation">WCAG
2.1 Success Criterion 1.3.4 Orientation</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 is not met or the non-web document does not contain content
relevant to WCAG 2.1 Success Criterion 1.3.4 Orientation.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.10.1.3.5           Identify input purpose</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT
is a non-web document.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the document does not fail <a
href="https://www.w3.org/TR/WCAG21/#identify-input-purpose">WCAG 2.1 Success
Criterion 1.3.5 Identify Input Purpose</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check
1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check
1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not
applicable: Pre-condition 1 is not met or the non-web document does not
contain content relevant to WCAG 2.1 Success Criterion 1.3.5 Identify Input
Purpose.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.10.1.4        Distinguishable</span></h4>

<h5><span>C.10.1.4.1           Use of colour</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type
of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span
style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>1.
The ICT is a non-web document.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1.
Check that the document does not fail <a href="https://www.w3.org/TR/WCAG21/#use-of-color">WCAG 2.1
Success Criterion
1.4.1 Use of Color</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Result</span>
</p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pass:
Check 1 is true</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Fail:
Check 1 is false</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Not
applicable: Pre-condition 1 is not met or the non-web document does not
contain content relevant to WCAG 2.1 Success Criterion 1.4.1 Use of Color.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.10.1.4.2           Audio control</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>1. The ICT is a non-web document.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>1. Check that the document does not fail the Success
Criterion in Table 10.1.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:107%;font-family:
"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:107%;font-family:
"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;line-height:107%;font-family:
"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;line-height:107%;font-family:
"Arial",sans-serif'>Not applicable: Pre-condition 1 is not met </span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.10.1.4.3           Contrast (minimum)</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type
of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span
style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>1.
The ICT is a non-web document.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1.
Check that the document does not fail <a href="https://www.w3.org/TR/WCAG21/#contrast-minimum">WCAG 2.1
Success
Criterion 1.4.3 Contrast (Minimum)</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Result</span>
</p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pass:
Check 1 is true</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Fail:
Check 1 is false</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Not
applicable: Pre-condition 1 is not met or the non-web document does not
contain content relevant to WCAG 2.1 Success Criterion 1.4.3 Contrast
(Minimum).</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.10.1.4.4           Resize text</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>1. The ICT is a non-web document.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
document does not fail <a href="https://www.w3.org/TR/WCAG21/#resize-text">WCAG
2.1 Success Criterion 1.4.4 Resize text</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Not applicable: Pre-condition 1 is not met or the non-web
document does not contain content relevant to WCAG 2.1 Success Criterion
1.4.4 Resize text.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.10.1.4.5           Images of text</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type
of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span
style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>1.
The ICT is a non-web document.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1.
Check that the document does not fail <a href="https://www.w3.org/TR/WCAG21/#images-of-text">WCAG 2.1
Success
Criterion 1.4.5 Images of Text</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Result</span>
</p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pass:
Check 1 is true</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Fail:
Check 1 is false</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Not
applicable: Pre-condition 1 is not met or the non-web document does not
contain content relevant to WCAG 2.1 Success Criterion 1.4.5 Images of Text.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.10.1.4.6           Void</span></h5>

<h5><span>C.10.1.4.7           Void</span></h5>

<h5><span>C.10.1.4.8           Void</span></h5>

<h5><span>C.10.1.4.9           Void</span></h5>

<h5><span>C.10.1.4.10         Reflow</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type
of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span
style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>1.
The ICT is a non-web document.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Procedure</span>
</p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>1.
Check that the document does not fail the Success Criterion in Table 10.2.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Result</span>
</p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pass:
Check 1 is true</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Fail:
Check 1 is false</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Not
applicable: Pre-condition 1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.10.1.4.11         Non-text contrast</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. The ICT is a non-web document that does not
have a fixed size content layout area that is essential to the information
being conveyed.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the document does not fail <a
href="https://www.w3.org/TR/WCAG21/#non-text-contrast">WCAG 2.1 Success
Criterion 1.4.11 Non-text Contrast</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Result</span>
</p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pass:
Check 1 is true</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Fail:
Check 1 is false</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Not
applicable: Pre-condition 1 is not met or the non-web document does not
contain content relevant to WCAG 2.1 Success Criterion 1.4.11 Non-text
Contrast.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.10.1.4.12         Text spacing</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type
of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span
style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>1.
The </span><span style='font-size:9.0pt;line-height:106%;
font-family:"Arial",sans-serif'>ICT</span><span style='font-size:
9.0pt;line-height:106%;font-family:"Arial",sans-serif'> is a non-web document.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that the
document does not fail </span><span><a
href="https://www.w3.org/TR/WCAG21/#text-spacing"><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>WCAG 2.1 Success Criterion 1.4.12 Text
spacing</span></a></span><span style='font-size:9.0pt;font-family:
"Arial",sans-serif'>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Result</span>
</p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pass:
Check 1 is true</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Fail:
Check 1 is false</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Not
applicable: Pre-condition 1 is not met or the non-web document does not
contain content relevant to WCAG 2.1 Success Criterion 1.4.12 Text spacing.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.10.1.4.13         Content on hover or focus</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type
of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span
style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>1.
The </span><span style='font-size:9.0pt;line-height:106%;
font-family:"Arial",sans-serif'>ICT</span><span style='font-size:
9.0pt;line-height:106%;font-family:"Arial",sans-serif'> is a non-web
document.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Procedure</span>
</p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check
that the document does not fail </span><span><a
href="https://www.w3.org/TR/WCAG21/#content-on-hover-or-focus"><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>WCAG 2.1 Success
Criterion 1.4.13 Content on Hover or Focus</span></a></span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Result</span>
</p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pass:
Check 1 is true</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Fail:
Check 1 is false</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Not
applicable: Pre-condition 1 is not met or the non-web document does not
contain content relevant to WCAG 2.1 Success Criterion 1.4.13 Content on
Hover or Focus.</span></p>
</td>
</tr>
</table>

</div>

<h3><a name="_Toc57281215"></a><a name="_Toc57986085"></a><a name="_Toc58222458"></a><a name="_Toc66969729"><span
lang=EN-GB>C.10.2    Operable</span></a></h3>

<h4><span>C.10.2.1        Keyboard accessible</span></h4>

<h5><span>C.10.2.1.1           Keyboard</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>1. The ICT is a non-web document.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
document does not fail <a href="https://www.w3.org/TR/WCAG21/#keyboard">WCAG
2.1 Success Criterion 2.1.1 Keyboard</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Fail:
Check 1 is false</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Not applicable: Pre-condition 1 is not met or the non-web
document does not contain content relevant to WCAG 2.1 Success Criterion
2.1.1 Keyboard.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.10.2.1.2           No keyboard trap</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type
of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span
style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>1.
The ICT is a non-web document.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Procedure</span>
</p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>1.
Check that the document does not fail the Success Criterion in Table 10.3.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Result</span>
</p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pass:
Check 1 is true</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Fail:
Check 1 is false</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Not
applicable: Pre-condition 1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.10.2.1.3           Void</span></h5>

<h5><span>C.10.2.1.4           Character key shortcuts</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span
style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>1.
The ICT is a non-web document.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Procedure</span>
</p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>1.
</span><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Check that the docu</span><span
style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>ment
does not fail </span><span><a
href="https://www.w3.org/TR/WCAG21/#character-key-shortcuts"><span
style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>WCAG
2.1 Success Criterion 2.1.4 Character Key Shortcuts</span></a></span><span
style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Result</span>
</p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pass:
Check 1 is true</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Fail:
Check 1 is false</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Not
applicable: Pre-condition 1 is not met or the non-web document does not
contain content relevant to WCAG 2.1 Success Criterion 2.1.4 Character Key
Shortcuts.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.10.2.2        Enough time</span></h4>

<h5><span>C.10.2.2.1           Timing adjustable</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type
of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span
style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>1.
The ICT is a non-web document.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Procedure</span>
</p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>1.
Check that the document does not fail the Success Criterion in Table 10.4.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Result</span>
</p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pass:
Check 1 is true</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Fail:
Check 1 is false</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Not
applicable: Pre-condition 1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.10.2.2.2           Pause, stop, hide</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span
style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>1.
The ICT is a non-web document.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Procedure</span>
</p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>1.
Check that the document does not fail the Success Criterion in Table 10.5.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Result</span>
</p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pass:
Check 1 is true</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Fail:
Check 1 is false</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Not
applicable: Pre-condition 1 is not met or the non-web document does not
contain content relevant to WCAG</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.10.2.3        Seizures and physical reactions</span></h4>

<h5><span>C.10.2.3.1           Three flashes or below threshold</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type
of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span
style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>1.
The ICT is a non-web document.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Procedure</span>
</p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>1.
Check that the document does not fail the Success Criterion in Table 10.6.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Result</span>
</p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pass:
Check 1 is true</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Fail:
Check 1 is false</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Not
applicable: Pre-condition 1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.10.2.4        Navigable</span></h4>

<h5><span>C.10.2.4.1           Void</span></h5>

<h5><span>C.10.2.4.2           Document
titled</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type
of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span
style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>1.
The ICT is a non-web document.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Procedure</span>
</p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>1.
Check that the document does not fail the Success Criterion in Table 10.7.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Result</span>
</p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pass:
Check 1 is true</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Fail:
Check 1 is false</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Not
applicable: Pre-condition 1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.10.2.4.3           Focus order</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>1. The ICT is a non-web document.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>1. Check that the document does not fail the Success
Criterion in Table 10.8.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Not applicable: Pre-condition 1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.10.2.4.4           Link purpose (in context)</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type
of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span
style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>1.
The ICT is a non-web document.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1.
Check that the document does not fail <a
href="https://www.w3.org/TR/WCAG21/#link-purpose-in-context">WCAG 2.1 Success
Criterion 2.4.4 Link Purpose (In Context)</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Result</span>
</p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pass:
Check 1 is true</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Fail:
Check 1 is false</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Not
applicable: Pre-condition 1 is not met or the non-web document does not
contain content relevant to WCAG 2.1 Success Criterion 2.4.4 Link Purpose (In
Context).</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.10.2.4.5           Void</span></h5>

<h5><span>C.10.2.4.6           Headings and labels</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>1. The ICT is a non-web document.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1.
Check that the document does not fail <a href="https://www.w3.org/TR/WCAG21/#headings-and-labels">WCAG
2.1 Success
Criterion 2.4.6 Headings and Labels</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Result</span>
</p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pass:
Check 1 is true</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Fail:
Check 1 is false</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Not
applicable: Pre-condition 1 is not met or the non-web document does not
contain content relevant to WCAG 2.1 Success Criterion 2.4.6 Headings and
Labels.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.10.2.4.7           Focus visible</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type
of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span
style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>1.
The ICT is a non-web document.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1.
Check that the document does not fail <a href="https://www.w3.org/TR/WCAG21/#focus-visible">WCAG 2.1
Success Criterion
2.4.7 Focus Visible</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Result</span>
</p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pass:
Check 1 is true</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Fail:
Check 1 is false</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Not
applicable: Pre-condition 1 is not met or the non-web document does not
contain content relevant to WCAG 2.1 Success Criterion 2.4.7 Focus Visible.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.10.2.5        Input modalities</span></h4>

<h5><span>C.10.2.5.1           Pointer gestures</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type
of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span
style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>1.
The ICT is a non-web document.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Procedure</span>
</p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>1.
Check that the document does not fail </span><span
style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>the
Success Criterion in Table 10.9.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Result</span>
</p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pass:
Check 1 is true</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Fail:
Check 1 is false</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Not
applicable: Pre-condition 1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.10.2.5.2           Pointer cancellation</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>1. The ICT is a non-web document.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>1. Check that the document does not fail </span><span
style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>the
success criterion in Table 10.10.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Not applicable: Pre-condition 1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.10.2.5.3           Label in name</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>1. The ICT is a non-web document.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>1. Check that the doc</span><span
style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>ument
does not fail </span><span><a href="https://www.w3.org/TR/WCAG21/#label-in-name"><span style='font-size:
9.0pt;line-height:106%;font-family:"Arial",sans-serif'>WCAG 2.1 Success
Criterion 2.5.3 Label in Name</span></a></span><span
style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Result</span>
</p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pass:
Check 1 is true</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Fail:
Check 1 is false</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Not
applicable: Pre-condition 1 is not met or the non-web document does not
contain content relevant to WCAG 2.1 Success Criterion 2.5.3 Label in Name.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.10.2.5.4           Motion actuation</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>1. The ICT is a non-web document.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Procedure</span>
</p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>1.
Check th</span><span style='font-size:9.0pt;line-height:106%;
font-family:"Arial",sans-serif'>at the document does not fail </span><span><a
href="https://www.w3.org/TR/WCAG21/#motion-actuation"><span
style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>WCAG
2.1 Success Criterion 2.5.4 Motion Actuation</span></a></span><span
style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Result</span>
</p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pass:
Check 1 is true</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Fail:
Check 1 is false</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Not
applicable: Pre-condition 1 is not met or the non-web document does not
contain content relevant to WCAG 2.1 Success Criterion 2.5.4 Motion
Actuation.</span></p>
</td>
</tr>
</table>

</div>

<h3><a name="_Toc57281216"></a><a name="_Toc57986086"></a><a name="_Toc58222459"></a><a name="_Toc66969730"><span
lang=EN-GB>C.10.3    Understandable</span></a></h3>

<h4><span>C.10.3.1        Readable</span></h4>

<h5><span>C.10.3.1.1           Language of document</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>1. The ICT is a non-web document.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>1. Check that the document does not fail the Success
Criterion in Table 10.11.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Fail:
Check 1 is false</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Not applicable: Pre-condition 1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.10.3.1.2           Language of parts</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type
of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span
style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>1.
The ICT is a non-web document.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Procedure</span>
</p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>1.
Check that the document does not fail the Success Criterion in Table 10.12.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Result</span>
</p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pass:
Check 1 is true</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Fail:
Check 1 is false</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Not
applicable: Pre-condition 1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.10.3.2        Predictable</span></h4>

<h5><span>C.10.3.2.1           On focus</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>1. The ICT is a non-web document.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
document does not fail <a href="https://www.w3.org/TR/WCAG21/#on-focus">WCAG
2.1 Success Criterion 3.2.1 On Focus</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Not applicable: Pre-condition 1 is not met or the non-web
document does not contain content relevant to WCAG 2.1 Success Criterion
3.2.1 On Focus.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.10.3.2.2           On input</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>1. The ICT is a non-web document.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
document does not fail <a href="https://www.w3.org/TR/WCAG21/#on-input">WCAG
2.1 Success Criterion 3.2.2 On Input</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Result</span>
</p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pass:
Check 1 is true</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Fail:
Check 1 is false</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Not
applicable: Pre-condition 1 is not met or the non-web document does not
contain content relevant to WCAG 2.1 Success Criterion 3.2.2 On Input.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.10.3.2.3           Void</span></h5>

<h5><span>C.10.3.2.4           Void</span></h5>

<h4><span>C.10.3.3        Input assistance</span></h4>

<h5><span>C.10.3.3.1           Error identification</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>1. The ICT is a non-web document.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
document does not fail <a href="https://www.w3.org/TR/WCAG21/#error-identification">WCAG 2.1 Success
Criterion 3.3.1 Error Identification</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Not applicable: Pre-condition 1 is not met or the non-web
document does not contain content relevant to WCAG 2.1 Success Criterion
3.3.1 Error Identification.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.10.3.3.2           Labels or instructions</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type
of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span
style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>1.
The ICT is a non-web document.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1.
Check that the document does not fail <a
href="https://www.w3.org/TR/WCAG21/#labels-or-instructions">WCAG 2.1 Success
Criterion 3.3.2 Labels or Instructions</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Result</span>
</p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pass:
Check 1 is true</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Fail:
Check 1 is false</span></p>
<p><span style='font-size:9.0pt;line-height:107%;font-family:
"Arial",sans-serif'>Not applicable: Pre-condition 1 is not met or the non-web
document does not contain content relevant to WCAG 2.1 Success Criterion
3.3.2 Labels or Instructions.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.10.3.3.3           Error suggestion</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type
of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span
style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>1.
The ICT is a non-web document.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1.
Check that the document does not fail <a href="https://www.w3.org/TR/WCAG21/#error-suggestion">WCAG 2.1
Success
Criterion 3.3.3 Error Suggestion</a><span><span>.</span></span></span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Result</span>
</p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pass:
Check 1 is true</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Fail:
Check 1 is false</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Not
applicable: Pre-condition 1 is not met or the non-web document does not
contain content relevant to WCAG 2.1 Success Criterion 3.3.3 Error Suggestion</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.10.3.3.4           Error prevention (legal, financial,
data)</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type
of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span
style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>1.
The ICT is a non-web document.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Procedure</span>
</p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>1.
Check that the document does not fail the Success Criterion in Table 10.13.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Result</span>
</p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pass:
Check 1 is true</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Fail:
Check 1 is false</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Not
applicable: Pre-condition 1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h3><a name="_Toc57281217"></a><a name="_Toc57986087"></a><a name="_Toc58222460"></a><a name="_Toc66969731"><span
lang=EN-GB>C.10.4    Robust</span></a></h3>

<h4><span>C.10.4.1        Compatible</span></h4>

<h5><span>C.10.4.1.1           Parsing</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type
of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span
style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>1.
The ICT is a non-web document.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Procedure</span>
</p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>1.
Check that the document does not fail the Success Criterion in Table 10.14.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Result</span>
</p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pass:
Check 1 is true</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Fail:
Check 1 is false</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Not
applicable: Pre-condition 1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.10.4.1.2           Name, role, value</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>1. The ICT is a non-web document.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Procedure</span>
</p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>1.
Check that the document does not fail the Success Criterion in Table 10.15.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Result</span>
</p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pass:
Check 1 is true</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Fail:
Check 1 is false</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Not
applicable: Pre-condition 1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.10.4.1.3           Status messages</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. The ICT is a non-web document.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the software does not fail <a
href="https://www.w3.org/TR/WCAG21/#status-messages">WCAG 2.1 Success
Criterion 4.1.3 Status Messages</a><span><span>.</span></span></span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:
"Arial",sans-serif'>Not applicable: Pre-condition 1 is not met or the non-web
document does not contain content relevant to WCAG 2.1 Success Criterion
4.1.3 Status Messages.</span></p>
</td>
</tr>
</table>

</div>

<h3><a name="_Toc57281218"></a><a name="_Toc57986088"></a><a name="_Toc58222461"></a><a name="_Toc66969732"><span
lang=EN-GB>C.10.5    Caption positioning</span></a></h3>

<p><span>Clause 10.5 is advisory only and contains
no testable requirements.</span></p>

<h3><a name="_Toc57281219"></a><a name="_Toc57986089"></a><a name="_Toc58222462"></a><a name="_Toc66969733"><span
lang=EN-GB>C.10.6    Audio description timing</span></a></h3>

<p><span>Clause 10.6 is advisory only and contains
no testable requirements.</span></p>

<div>

<h2><a name="_Toc57281220"></a><a name="_Toc57986090"></a><a name="_Toc58222463"></a><a name="_Toc66969734"><span
lang=EN-GB>C.11      Software</span></a></h2>

</div>

<h3><a name="_Toc57281221"></a><a name="_Toc57986091"></a><a name="_Toc58222464"></a><a name="_Toc66969735"><span
lang=EN-GB>C.11.0    General</span></a></h3>

<p><span>Clause 11.0
is advisory only and contains no requirements requiring test.</span></p>

<h3><a name="_Toc57281222"></a><a name="_Toc57986092"></a><a name="_Toc58222465"></a><a name="_Toc66969736"><span
lang=FR-CA>C.11.1    Perceivable</span></a></h3>

<h4><span lang=FR-CA>C.11.1.1        Text alternatives</span></h4>

<h5><span lang=FR-CA>C.11.1.1.1           Non-text content</span></h5>

<h6><span>C.11.1.1.1.1               Non-text content (screen
reading supported open functionality)</span></h6>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span
style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. The ICT is non-web software that provides a
user interface.</span></p>
<p><span>2. The software provides support to assistive
technologies for screen reading.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Procedure</span>
</p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the software does not fail <a
href="https://www.w3.org/TR/WCAG21/#non-text-content">WCAG 2.1 Success
Criterion 1.1.1 Non-text Content</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Result</span>
</p>
</td>
<td width=473 valign=top>
<p><span>Pass: Check 1 is true</span></p>
<p><span>Fail: Check 1 is false</span></p>
<p><span>Not applicable: Pre-condition 1 or 2 is not
met.</span></p>
</td>
</tr>
</table>

</div>

<h6><span>C.11.1.1.1.2               Non-text content (closed
functionality)</span></h6>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Testing</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. The ICT is non-web software that provides a
user interface.</span></p>
<p><span>2. The user interface is closed to assistive
technologies for screen reading.</span></p>
<p><span>3</span><span>. Non-text content is
presented to users via speech output.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:115%;font-family:"Arial",sans-serif'>Procedure</span>
</p>
</td>
<td width=473 valign=top>
<p><span>1. Check that speech output</span><span> is provided as an
alternative </span><span>for
non-text content.</span></p>
<p><span>2. Check that the non-text content is not pure
decoration.</span></p>
<p><span>3. Check that the non-text content is not used
only for visual formatting.</span></p>
<p><span>4. Check that the speech output follows the
guidance for &quot;text alternative&quot; described in </span><span><a
href="https://www.w3.org/TR/WCAG21/#non-text-content">WCAG 2.1
Success Criterion 1.1.1 Non-text Content</a></span><span><span>.</span></span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:115%;font-family:"Arial",sans-serif'>Result</span>
</p>
</td>
<td width=473 valign=top>
<p><span>Pass: Check (1 and 2 and 3 and 4 are true) or
(1 and 2 are false) or (1 and 3 are false)</span></p>
<p><span>Fail: Checks (1 true and 2 false) or (1 true
and 3 false) or (1 and 2 and 3 are true and 4 is false)</span></p>
<p><span>Not applicable: Pre-condition 1, 2 or 3 is not
met.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.11.1.2        Time-based media</span></h4>

<h5><span>C.11.1.2.1           Audio-only and video-only (pre-recorded)</span></h5>

<h6><span>C.11.1.2.1.1               Audio-only and video-only (pre-recorded
- open functionality)</span></h6>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type
of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span
style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>1.
The ICT is non-web software that provides a user interface.</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>2.
The software provides support to assistive technologies for screen reading.</span></p>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>3.
Pre-recorded auditory information is not needed to enable the use of closed
functions of ICT.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Procedure</span>
</p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>1.
Check that the software doe</span><span style='font-size:9.0pt;
line-height:106%;font-family:"Arial",sans-serif'>s not fail </span><span><a
href="https://www.w3.org/TR/WCAG21/#audio-only-and-video-only-prerecorded"><span
style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>WCAG
2.1 Success Criterion 1.2.1 Audio-only and Video-only (Prerecorded)</span></a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Result</span>
</p>
</td>
<td width=473 valign=top>
<p><span>Pass: Check 1 is true</span></p>
<p><span>Fail: Check 1 is false</span></p>
<p><span>Not applicable: Pre-condition 1, 2 or 3 is not
met.</span></p>
</td>
</tr>
</table>

</div>

<h6><span>C.11.1.2.1.2               Audio-only and video-only (pre-recorded
- closed functionality)</span></h6>

<p><span>C.11.1.2.1.2.1            Pre-recorded
audio-only (closed functionality)</span></p>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. ICT is non-web software that provides a user
interface.</span></p>
<p><span>2. The user interface is closed to assistive
technologies for screen reading.</span></p>
<p><span>3. Pre-recorded auditory information is needed
to enable the use of closed functions of ICT.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the visual information is
equivalent to the pre-recorded auditory output.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Result</span></p>
</td>
<td width=473 valign=top>
<p><span>Pass: Check 1 is true</span></p>
<p><span>Fail: Check 1 is false</span></p>
<p><span>Not applicable: Pre-condition 1, 2 or 3 is not
met.</span></p>
</td>
</tr>
</table>

</div>

<p><span>C.11.1.2.1.2.2            Pre-recorded
video-only (closed functionality)</span></p>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. ICT is non-web
software that provides a user interface.</span></p>
<p><span>2. The user
interface is closed to assistive technologies for screen reading.</span></p>
<p><span>3. Pre-recorded
video content is needed to enable the use of closed functions of ICT.</span></p>
<p><span>4. Speech output
is provided as non-visual access to non-text content displayed on closed
functionality.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
speech output presents equivalent information for the pre-recorded video
content.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Result</span></p>
</td>
<td width=473 valign=top>
<p><span>Pass: Check 1 is
true</span></p>
<p><span>Fail: Check 1 is
false</span></p>
<p><span>Not applicable:
Pre-condition 1, 2, 3 or 4 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.11.1.2.2           Captions (pre-recorded)</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type
of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span
style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. The ICT is non-web software that provides a
user interface.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Procedure</span>
</p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the software does not fail <a
href="https://www.w3.org/TR/WCAG21/#captions-prerecorded">WCAG 2.1 Success
Criterion 1.2.2 Captions (Prerecorded)</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif'>Result</span>
</p>
</td>
<td width=473 valign=top>
<p><span>Pass: Check 1 is true</span></p>
<p><span>Fail: Check 1 is false</span></p>
<p><span>Not applicable: Pre-condition 1 is not met or
the non-web software does not contain content relevant to WCAG 2.1 Success
Criterion 1.2.2 Captions (Prerecorded).</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.11.1.2.3           Audio
description or media alternative (pre-recorded)</span></h5>

<h6><span>C.11.1.2.3.1               Audio
description or media alternative (pre-recorded - open functionality) </span></h6>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. The ICT is
non-web software that provides a user interface.</span></p>
<p><span>2. The software
provides support to assistive technologies for screen reading.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
software does not fail <a
href="https://www.w3.org/TR/WCAG21/#audio-description-or-media-alternative-prerecorded">WCAG
2.1 Success Criterion 1.2.3 Audio Description or Media Alternative
(Prerecorded)</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Result</span></p>
</td>
<td width=473 valign=top>
<p><span>Pass: Check 1 is
true</span></p>
<p><span>Fail: Check 1 is
false</span></p>
<p><span>Not applicable:
Pre-condition 1 or 2 is not met, or the non-web software does not contain
content relevant to WCAG 2.1 Success Criterion 1.2.3 Audio Description or
Media Alternative (Prerecorded).</span></p>
</td>
</tr>
</table>

</div>

<h6><span>C.11.1.2.3.2               Audio description or media
alternative (pre-recorded - closed functionality)</span></h6>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. ICT is non-web software that provides a user
interface.</span></p>
<p><span>2. The user interface is closed to assistive
technologies for screen reading.</span></p>
<p><span>3. Speech output is provided as non-visual
access to non-text content displayed on closed functionality.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the speech output presents
equivalent information for the pre-recorded video content.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Result</span></p>
</td>
<td width=473 valign=top>
<p><span>Pass: Check 1 is true</span></p>
<p><span>Fail: Check 1 is false</span></p>
<p><span>Not applicable: Pre-condition 1, 2, or 3 is not
met.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.11.1.2.4           Captions
(live)</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. The ICT is
non-web software that provides a user interface.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
software does not fail <a href="https://www.w3.org/TR/WCAG21/#captions-live">WCAG
2.1 Success Criterion 1.2.4 Captions (Live)</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Result</span></p>
</td>
<td width=473 valign=top>
<p><span>Pass: Check 1 is
true</span></p>
<p><span>Fail: Check 1 is
false</span></p>
<p><span>Not applicable:
Pre-condition 1 is not met, or the non-web software does not contain content
relevant to WCAG 2.1 Success Criterion 1.2.4 Captions (Live).</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.11.1.2.5           Audio
description (pre-recorded)</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. The ICT is
non-web software that provides a user interface.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
software does not fail <a href="https://www.w3.org/TR/WCAG21/#audio-description-prerecorded">WCAG 2.1
Success Criterion 1.2.5 Audio Description (Prerecorded)</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Result</span></p>
</td>
<td width=473 valign=top>
<p><span>Pass: Check 1 is
true</span></p>
<p><span>Fail: Check 1 is
false</span></p>
<p><span>Not applicable:
Pre-condition 1 is not met, or the non-web software does not contain content
relevant to WCAG 2.1 Success Criterion 1.2.5 Audio Description (Prerecorded).</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.11.1.3        Adaptable</span></h4>

<h5><span>C.11.1.3.1           Info
and relationships</span></h5>

<h6><span>C.11.1.3.1.1               Info
and relationships (open functionality)</span></h6>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. The ICT is
non-web software that provides a user interface.</span></p>
<p><span>2. The software
provides support to assistive technologies for screen reading.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
software does not fail <a href="https://www.w3.org/TR/WCAG21/#info-and-relationships">WCAG 2.1 Success
Criterion 1.3.1 Info and Relationships</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Result</span></p>
</td>
<td width=473 valign=top>
<p><span>Pass: Check 1 is
true</span></p>
<p><span>Fail: Check 1 is
false</span></p>
<p><span>Not applicable:
Pre-condition 1 or 2 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h6><span>C.11.1.3.1.2               Info
and relationships (closed functionality)</span></h6>

<p><span>Clause 11.1.3.1.2 is advisory only and
contains no testable requirements.</span></p>

<h5><span>C.11.1.3.2           Meaningful sequence</span></h5>

<h6><span>C.11.1.3.2.1               Meaningful sequence (open
functionality) </span></h6>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. The ICT is non-web software that provides a
user interface.</span></p>
<p><span>2. The software provides support to assistive
technologies for screen reading.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the software does not fail <a
href="https://www.w3.org/TR/WCAG21/#meaningful-sequence">WCAG 2.1 Success
Criterion 1.3.2 Meaningful Sequence</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Result</span></p>
</td>
<td width=473 valign=top>
<p><span>Pass: Check 1 is true</span></p>
<p><span>Fail: Check 1 is false</span></p>
<p><span>Not applicable: Pre-condition 1 or 2 is not
met.</span></p>
</td>
</tr>
</table>

</div>

<h6><span>C.11.1.3.2.2               Meaningful sequence (closed
functionality)</span></h6>

<p><span>Clause 11.1.3.2.2 is advisory only and
contains no testable requirements.</span></p>

<h5><span>C.11.1.3.3           Sensory characteristics</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. The ICT is
non-web software that provides a user interface.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
software does not fail <a href="https://www.w3.org/TR/WCAG21/#sensory-characteristics">WCAG 2.1 Success
Criterion 1.3.3 Sensory Characteristics</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Result</span></p>
</td>
<td width=473 valign=top>
<p><span>Pass: Check 1 is
true</span></p>
<p><span>Fail: Check 1 is
false</span></p>
<p><span>Not applicable:
Pre-condition 1 is not met, or the non-web software does not contain content
relevant to WCAG 2.1 Success Criterion 1.3.3 Sensory Characteristics.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.11.1.3.4           Orientation</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. The ICT is
non-web software that provides a user interface.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
software does not fail <a href="https://www.w3.org/TR/WCAG21/#orientation">WCAG
2.1 Success Criterion 1.3.4 Orientation</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Result</span></p>
</td>
<td width=473 valign=top>
<p><span>Pass: Check 1 is
true</span></p>
<p><span>Fail: Check 1 is
false</span></p>
<p><span>Not applicable:
Pre-condition 1 is not met, or the non-web software does not contain content
relevant to WCAG 2.1 Success Criterion 1.3.4 Orientation.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.11.1.3.5           Identify
input purpose</span></h5>

<h6><span>C.11.1.3.5.1               Identify
input purpose (open functionality)</span></h6>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. The ICT is
non-web software that provides a user interface.</span></p>
<p><span>2. The software
provides support to assistive technologies for screen reading.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
software does not fail <a href="https://www.w3.org/TR/WCAG21/#identify-input-purpose">WCAG 2.1 Success
Criterion 1.3.5 Identify Input Purpose</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Result</span></p>
</td>
<td width=473 valign=top>
<p><span>Pass: Check 1 is
true</span></p>
<p><span>Fail: Check 1 is
false</span></p>
<p><span>Not applicable:
Pre-condition 1 or 2 is not met, or the non-web software does not contain
content relevant to WCAG 2.1 Success Criterion 1.3.5 Identify Input Purpose.</span></p>
</td>
</tr>
</table>

</div>

<h6><span>C.11.1.3.5.2               Identify input purpose (closed
functionality)</span></h6>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. The ICT is non-web software that provides a
user interface.</span></p>
<p><span>2. The software does not provide support to
assistive technologies for screen reading.</span></p>
<p><span>3. Auditory output is provided as non-visual
access to closed functionality.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the auditory output is delivered
by a mechanism included in or provided with the ICT.</span></p>
<p><span>2. Check that the auditory output is delivered
by a personal headset that can be connected through a 3,5 mm audio jack or an
industry standard connection without requiring the use of vision.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>3. Check
that the auditory output comprises of purposes from the </span><span><a
href="https://www.w3.org/TR/WCAG21/#input-purposes"><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>Input Purposes for
User Interface Components section</span></a></span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Checks
(1 or 2) is true and 3 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail:
Checks (1 and 2) are false or 3 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not
applicable: Pre-condition 1, 2 or 3 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.11.1.4        Distinguishable</span></h4>

<h5><span>C.11.1.4.1           Use of
colour</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. The ICT is
non-web software that provides a user interface.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
software does not fail <a href="https://www.w3.org/TR/WCAG21/#use-of-color">WCAG
2.1 Success Criterion 1.4.1 Use of Color</a><span><span>.</span></span></span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Result</span></p>
</td>
<td width=473 valign=top>
<p><span>Pass: Check 1 is
true</span></p>
<p><span>Fail: Check 1 is
false</span></p>
<p><span>Not applicable:
Pre-condition 1 is not met, or the non-web software does not contain content
relevant to WCAG 2.1 Success Criterion 1.4.1 Use of Color.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.11.1.4.2           Audio
control</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. The ICT is
non-web software that provides a user interface.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
software does not fail the Success Criterion in Table 11.1.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Result</span></p>
</td>
<td width=473 valign=top>
<p><span>Pass: Check 1 is
true</span></p>
<p><span>Fail: Check 1 is
false</span></p>
<p><span>Not applicable: Pre-condition
1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.11.1.4.3           Contrast (minimum)</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. The ICT is non-web software that provides a
user interface.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the software does not fail <a
href="https://www.w3.org/TR/WCAG21/#contrast-minimum">WCAG 2.1 Success
Criterion 1.4.3 Contrast (Minimum)</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Result</span></p>
</td>
<td width=473 valign=top>
<p><span>Pass: Check 1 is true</span></p>
<p><span>Fail: Check 1 is false</span></p>
<p><span>Not applicable: Pre-condition 1 is not met, or
the non-web software does not contain content relevant to WCAG 2.1 Success
Criterion 1.4.3 Contrast (Minimum).</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.11.1.4.4           Resize text</span></h5>

<h6><span>C.11.1.4.4.1               Resize text (open
functionality)</span></h6>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. The ICT is
non-web software that provides a user interface.</span></p>
<p><span>2. The software
provides support to enlargement features of platform or assistive technology.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
software does not fail <a href="https://www.w3.org/TR/WCAG21/#resize-text">WCAG
2.1 Success Criterion 1.4.4 Resize text</a></span><span><span>.</span></span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Result</span></p>
</td>
<td width=473 valign=top>
<p><span>Pass: Check 1 is
true</span></p>
<p><span>Fail: Check 1 is
false</span></p>
<p><span>Not applicable:
Pre-condition 1 is not met, or the non-web software does not contain content
relevant to WCAG 2.1 Success Criterion 1.4.4 Resize text.</span></p>
</td>
</tr>
</table>

</div>

<h6><span>C.11.1.4.4.2               Resize text (closed
functionality)</span></h6>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection and measurement</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. ICT is non-web
software that provides a user interface.</span></p>
<p><span>2. The user
interface is closed to enlargement features of platform or assistive
technology</span><span>.</span></p>
<p><span>3. A </span><span>viewing distance is
specified by the supplier.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Measure the
height of a capital letter H.</span></p>
<p><span>2. Check that it </span><span>subtends an angle of at least 0,7 degrees at
the specified viewing
distance.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Result</span></p>
</td>
<td width=473 valign=top>
<p><span>Pass: Check 2 is
true</span></p>
<p><span>Fail: Check 2 is
false</span></p>
<p><span>Not applicable:
Pre-condition 1, 2 or 3 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.11.1.4.5           Images of text</span></h5>

<h6><span>C.11.1.4.5.1               Images of text (open
functionality)</span></h6>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=471 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=471 valign=top>
<p><span>1. The ICT is
non-web software that provides a user interface.</span></p>
<p><span>2. The software
provides support to assistive technologies for screen reading.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=471 valign=top>
<p><span>1. Check that the
software does not fail <a href="https://www.w3.org/TR/WCAG21/#images-of-text">WCAG
2.1 Success Criterion 1.4.5 Images of Text</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Result</span></p>
</td>
<td width=471 valign=top>
<p><span>Pass: Check 1 is
true</span></p>
<p><span>Fail: Check 1 is
false</span></p>
<p><span>Not applicable:
Pre-condition 1 or 2 is not met, or the non-web software does not contain
content relevant to WCAG 2.1 Success Criterion 1.4.5 Images of Text.</span></p>
</td>
</tr>
</table>

</div>

<h6><span>C.11.1.4.5.2               Images of text (closed
functionality)</span></h6>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Testing</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. The ICT is non-web software that provides a
user interface.</span></p>
<p><span>2. The user interface is closed to assistive
technologies for screen reading.</span></p>
<p><span>3</span><span>. Non-text content is
presented to users via speech output.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:115%;font-family:"Arial",sans-serif'>Procedure</span>
</p>
</td>
<td width=473 valign=top>
<p><span>1. Check that speech output</span><span> is provided as an
alternative </span><span>for
non-text content.</span></p>
<p><span>2. Check that the non-text content is not pure
decoration.</span></p>
<p><span>3. Check that the non-text content is not used
only for visual formatting.</span></p>
<p><span>4. Check that the speech output follows the
guidance for &quot;text alternative&quot; described in </span><span><a
href="https://www.w3.org/TR/WCAG21/#non-text-content">WCAG 2.1
Success Criterion 1.1.1 Non-text Content</a></span><span><span>.</span></span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;line-height:115%;font-family:"Arial",sans-serif'>Result</span>
</p>
</td>
<td width=473 valign=top>
<p><span>Pass: Check (1 and 2 and 3 and 4 are true) or
(1 and 2 are false) or (1 and 3 are false)</span></p>
<p><span>Fail: Checks (1 true and 2 false) or (1 true
and 3 false) or (1 and 2 and 3 are true and 4 is false)</span></p>
<p><span>Not applicable: Pre-condition 1, 2 or 3 is not
met.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.11.1.4.6           Void</span></h5>

<h5><span>C.11.1.4.7           Void</span></h5>

<h5><span>C.11.1.4.8           Void</span></h5>

<h5><span>C.11.1.4.9           Void</span></h5>

<h5><span>C.11.1.4.10         Reflow</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. The ICT is non-web software that provides a
user interface. </span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the software does not fail the
Success Criterion in Table 11.2.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Result</span></p>
</td>
<td width=473 valign=top>
<p><span>Pass: Check 1 is true</span></p>
<p><span>Fail: Check 1 is false</span></p>
<p><span>Not applicable: Pre-condition 1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.11.1.4.11         Non-text contrast</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. The ICT is non-web software that provides a
user interface.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
software does not fail the Success Criterion <a
href="https://www.w3.org/TR/WCAG21/#non-text-contrast">WCAG 2.1 Success
Criterion 1.4.11 Non-text Contrast</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Result</span></p>
</td>
<td width=473 valign=top>
<p><span>Pass: Check 1 is
true</span></p>
<p><span>Fail: Check 1 is
false</span></p>
<p><span>Not applicable:
Pre-condition 1 is not met, or the non-web software does not contain content
relevant to WCAG 2.1 Success Criterion 1.4.11 Non-text Contrast.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.11.1.4.12         Text spacing</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. The ICT is non-web software that provides a
user interface.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
software does not fail the Success Criterion <a href="https://www.w3.org/TR/WCAG21/#text-spacing">WCAG
2.1 Success Criterion
1.4.12 Text spacing</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Result</span></p>
</td>
<td width=473 valign=top>
<p><span>Pass: Check 1 is
true</span></p>
<p><span>Fail: Check 1 is
false</span></p>
<p><span>Not applicable:
Pre-condition 1 is not met, or the non-web software does not contain content
relevant to WCAG 2.1 Success Criterion 1.4.12 Text spacing.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.11.1.4.13         Content on hover or focus</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. The ICT is non-web software that provides a
user interface.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the software does not fail <a
href="https://www.w3.org/TR/WCAG21/#content-on-hover-or-focus">WCAG 2.1
Success Criterion 1.4.13 Content on hover or focus</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Result</span></p>
</td>
<td width=473 valign=top>
<p><span>Pass: Check 1 is
true</span></p>
<p><span>Fail: Check 1 is
false</span></p>
<p><span>Not applicable:
Pre-condition 1 is not met, or the non-web software does not contain content
relevant to WCAG 2.1 Success Criterion 1.4.13 Content on hover or focus.</span></p>
</td>
</tr>
</table>

</div>

<h3><a name="_Toc57281223"></a><a name="_Toc57986093"></a><a name="_Toc58222466"></a><a name="_Toc66969737"><span
lang=EN-GB>C.11.2    Operable</span></a></h3>

<h4><span>C.11.2.1        Keyboard
accessible</span></h4>

<h5><span>C.11.2.1.1           Keyboard</span></h5>

<h6><span>C.11.2.1.1.1               Keyboard
(open functionality)</span></h6>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=471 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=471 valign=top>
<p><span>1. The ICT is non-web
software that provides a user interface.</span></p>
<p><span>2. The software
provides support to keyboards or a keyboard interface.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=471 valign=top>
<p><span>1. Check that the
software does not fail <a href="https://www.w3.org/TR/WCAG21/#keyboard">WCAG
2.1 Success Criterion 2.1.1 Keyboard</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Result</span></p>
</td>
<td width=471 valign=top>
<p><span>Pass: Check 1 is
true</span></p>
<p><span>Fail: Check 1 is
false</span></p>
<p><span>Not applicable:
Pre-condition 1 or 2 is not met, or the non-web software does not contain
content relevant to WCAG 2.1 Success Criterion 2.1.1 Keyboard.</span></p>
</td>
</tr>
</table>

</div>

<h6><span>C.11.2.1.1.2               Keyboard (closed functionality)</span></h6>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. ICT is non-web software that provides a user
interface.</span></p>
<p><span>2. The user interface is closed to keyboards or
keyboard interfaces.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that </span><span>all
functionality of the user interface is operable without vision</span><span>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Result</span></p>
</td>
<td width=473 valign=top>
<p><span>Pass: Check 1 is true</span></p>
<p><span>Fail: Check 1 is false</span></p>
<p><span>Not applicable: Pre-condition 1 or 2 is not
met.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.11.2.1.2           No keyboard trap</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. The ICT is
non-web software that provides a user interface.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
software does not fail the Success Criterion in Table 11.3.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Result</span></p>
</td>
<td width=473 valign=top>
<p><span>Pass: Check 1 is
true</span></p>
<p><span>Fail: Check 1 is
false</span></p>
<p><span>Not applicable:
Pre-condition 1 or 2 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.11.2.1.3           Void</span></h5>

<h5><span>C.11.2.1.4           Character key shortcuts</span></h5>

<h6><span>C.11.2.1.4.1               Character key shortcuts (open
functionality)</span></h6>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. The ICT is non-web software that provides a
user interface.</span></p>
<p><span>2. The software provides support to at least
one assistive technology.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the software does not fail <a
href="https://w3c.github.io/wcag21/guidelines/#character-key-shortcuts">WCAG
2.1 Success Criterion 2.1.4 Character Key Shortcuts</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Result</span></p>
</td>
<td width=473 valign=top>
<p><span>Pass: Check 1 is true</span></p>
<p><span>Fail: Check 1 is false</span></p>
<p><span>Not applicable: Pre-condition 1 or 2 is not
met, or the non-web software does not contain content relevant to WCAG 2.1
Success Criterion 2.1.4 Character Key Shortcuts.</span></p>
</td>
</tr>
</table>

</div>

<h6><span>C.11.2.1.4.2               Character key shortcuts (closed
functionality)</span></h6>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. The ICT is
non-web software that provides a user interface.</span></p>
<p><span>2. ICT
functionality is closed to keyboards or keyboard interfaces.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that </span><span>all
functionality is operable without vision</span><span>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Result</span></p>
</td>
<td width=473 valign=top>
<p><span>Pass: Check 1 is
true</span></p>
<p><span>Fail: Check 1 is
false</span></p>
<p><span>Not applicable:
Pre-condition 1 or 2 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.11.2.2        Enough time</span></h4>

<h5><span>C.11.2.2.1           Timing
adjustable</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. The ICT is
non-web software that provides a user interface.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
software does not fail the Success Criterion in Table 11.4.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Result</span></p>
</td>
<td width=473 valign=top>
<p><span>Pass: Check 1 is
true</span></p>
<p><span>Fail: Check 1 is
false</span></p>
<p><span>Not applicable: Pre-condition
1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.11.2.2.2           Pause,
stop, hide</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. The ICT is
non-web software that provides a user interface.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
software does not fail the Success Criterion in Table 11.5.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Result</span></p>
</td>
<td width=473 valign=top>
<p><span>Pass: Check 1 is
true</span></p>
<p><span>Fail: Check 1 is
false</span></p>
<p><span>Not applicable: Pre-condition
1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.11.2.3        Seizures and
physical reactions</span></h4>

<h5><span>C.11.2.3.1           Three
flashes or below threshold</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. The ICT is
non-web software that provides a user interface.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
software does not fail the Success Criterion in Table 11.6.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Result</span></p>
</td>
<td width=473 valign=top>
<p><span>Pass: Check 1 is
true</span></p>
<p><span>Fail: Check 1 is
false</span></p>
<p><span>Not applicable: Pre-condition
1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.11.2.4        Navigable</span></h4>

<h5><span>C.11.2.4.1           Void</span></h5>

<h5><span>C.11.2.4.2           Void</span></h5>

<h5><span>C.11.2.4.3           Focus order</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. The ICT is non-web software that provides a
user interface.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
software does not fail the Success Criterion in Table 11.7.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Result</span></p>
</td>
<td width=473 valign=top>
<p><span>Pass: Check 1 is
true</span></p>
<p><span>Fail: Check 1 is
false</span></p>
<p><span>Not applicable: Pre-condition
1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.11.2.4.4           Link purpose (in context)</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. The ICT is non-web software that provides a
user interface.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the software does not fail <a
href="https://www.w3.org/TR/WCAG21/#link-purpose-in-context">WCAG 2.1 Success
Criterion 2.4.4 Link Purpose (In Context)</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Result</span></p>
</td>
<td width=473 valign=top>
<p><span>Pass: Check 1 is true</span></p>
<p><span>Fail: Check 1 is false</span></p>
<p><span>Not applicable: Pre-condition 1 is not met, or
the non-web software does not contain content relevant to WCAG 2.1 Success
Criterion 2.4.4 Link Purpose (In Context).</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.11.2.4.5           Void</span></h5>

<h5><span>C.11.2.4.6           Headings and labels</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. The ICT is
non-web software that provides a user interface.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
software does not fail <a href="https://www.w3.org/TR/WCAG21/#headings-and-labels">WCAG 2.1 Success
Criterion 2.4.6 Headings and Labels</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Result</span></p>
</td>
<td width=473 valign=top>
<p><span>Pass: Check 1 is
true</span></p>
<p><span>Fail: Check 1 is
false</span></p>
<p><span>Not applicable:
Pre-condition 1 is not met, or the non-web software does not contain content
relevant to WCAG 2.1 Success Criterion 2.4.6 Headings and Labels.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.11.2.4.7           Focus
visible</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. The ICT is
non-web software that provides a user interface.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
software does not fail <a href="https://www.w3.org/TR/WCAG21/#focus-visible">WCAG
2.1 Success Criterion 2.4.7 Focus Visible</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Result</span></p>
</td>
<td width=473 valign=top>
<p><span>Pass: Check 1 is
true</span></p>
<p><span>Fail: Check 1 is
false</span></p>
<p><span>Not applicable:
Pre-condition 1 is not met, or the non-web software does not contain content
relevant to WCAG 2.1 Success Criterion 2.4.7 Focus Visible.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.11.2.5        Input modalities</span></h4>

<h5><span>C.11.2.5.1           Pointer gestures</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. The ICT is
non-web software that provides a user interface.</span></p>
<p><span>2. The software
provides support to at least one assistive technology.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
software does not fail the Success Criterion in Table 11.8.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Result</span></p>
</td>
<td width=473 valign=top>
<p><span>Pass: Check 1 is
true</span></p>
<p><span>Fail: Check 1 is
false</span></p>
<p><span>Not applicable:
Pre-condition 1 or 2 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.11.2.5.2           Pointer cancellation</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. The ICT is
non-web software that provides a user interface.</span></p>
<p><span>2. The software
provides support to at least one assistive technology.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
software does not fail the Success Criterion in Table 11.9.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Result</span></p>
</td>
<td width=473 valign=top>
<p><span>Pass: Check 1 is
true</span></p>
<p><span>Fail: Check 1 is
false</span></p>
<p><span>Not applicable:
Pre-condition 1 or 2 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.11.2.5.3           Label
in name</span></h5>

<h6><span>C.11.2.5.3.1               Label in name (open functionality)</span></h6>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. The ICT is
non-web software that provides a user interface.</span></p>
<p><span>2. The software
provides support to at least one assistive technology.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
software does not fail <a href="https://www.w3.org/TR/WCAG21/#label-in-name">WCAG
2.1 Success Criterion 2.5.3 Label in Name</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Result</span></p>
</td>
<td width=473 valign=top>
<p><span>Pass: Check 1 is
true</span></p>
<p><span>Fail: Check 1 is
false</span></p>
<p><span>Not applicable:
Pre-condition 1 or 2 is not met, or the non-web software does not contain
content relevant to WCAG 2.1 Success Criterion 2.5.3 Label in Name.</span></p>
</td>
</tr>
</table>

</div>

<h6><span>C.11.2.5.3.2               Label in name (closed
functionality)</span></h6>

<p><span>Clause 11.2.5.3.2 is informative only and
contains no requirements requiring test.</span></p>

<h5><span>C.11.2.5.4           Motion actuation</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. The ICT is non-web software that provides a
user interface.</span></p>
<p><span>2. The software provides support to at least
one assistive technology. </span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
software does not fail <a href="https://www.w3.org/TR/WCAG21/#motion-actuation">WCAG 2.1 Success
Criterion 2.5.4 Motion Actuation</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Result</span></p>
</td>
<td width=473 valign=top>
<p><span>Pass: Check 1 is
true</span></p>
<p><span>Fail: Check 1 is
false</span></p>
<p><span>Not applicable:
Pre-condition 1 or 2 is not met, or the non-web software does not contain
content relevant to WCAG 2.1 Success Criterion 2.5.4 Motion Actuation.</span></p>
</td>
</tr>
</table>

</div>

<h3><a name="_Toc57281224"></a><a name="_Toc57986094"></a><a name="_Toc58222467"></a><a name="_Toc66969738"><span
lang=EN-GB>C.11.3    Understandable</span></a></h3>

<h4><span>C.11.3.1        Readable</span></h4>

<h5><span>C.11.3.1.1           Language of software</span></h5>

<h6><span>C.11.3.1.1.1               Language of software (open
functionality)</span></h6>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. The ICT is non-web software that provides a
user interface.</span></p>
<p><span>2. The software provides support to assistive
technologies for screen reading.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
software does not fail the Success Criterion in Table 11.10.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Result</span></p>
</td>
<td width=473 valign=top>
<p><span>Pass: Check 1 is
true</span></p>
<p><span>Fail: Check 1 is
false</span></p>
<p><span>Not applicable:
Pre-condition 1 or 2 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h6><span>C.11.3.1.1.2               Language of software (closed
functionality)</span></h6>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Testing</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. ICT is non-web software that provides a user
interface.</span></p>
<p><span>2. The user interface is closed to assistive
technologies for screen reading.</span></p>
<p><span>3.</span><span> The s</span><span>peech output is
provided as non-visual access to closed
functionality</span><span>.</span></p>
<p><span>4. The s</span><span>peech output is
not proper names, technical terms, words of indeterminate. language, and
words or phrases that have become part of the vernacular of the immediately
surrounding text.</span></p>
<p><span>5. T</span><span>he content is not
generated externally and is under the control of the ICT vendor.</span></p>
<p><span>6. The displayed languages can be selected
using non-visual access.</span></p>
<p><span>7. The user has not selected a speech language
that is different from the language of the displayed content.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
</span><span>speech output is in the same human language of the
displayed content provided.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Result</span></p>
</td>
<td width=473 valign=top>
<p><span>Pass: Check 1 is
true</span></p>
<p><span>Fail: Check 1 is
false</span></p>
<p><span>Not applicable:
Pre-condition 1, 2, 3, 4, 5, 6 or 7 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.11.3.1.2           Void</span></h5>

<h4><span>C.11.3.2        Predictable</span></h4>

<h5><span>C.11.3.2.1           On
focus</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. The ICT is
non-web software that provides a user interface.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
software does not fail <a href="https://www.w3.org/TR/WCAG21/#on-focus">WCAG
2.1 Success Criterion 3.2.1 On Focus</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Result</span></p>
</td>
<td width=473 valign=top>
<p><span>Pass: Check 1 is true</span></p>
<p><span>Fail: Check 1 is false</span></p>
<p><span>Not applicable: Pre-condition 1 is not met, or
the non-web software does not contain content relevant to WCAG 2.1 Success
Criterion 3.2.1 On Focus.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.11.3.2.2           On input</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. The ICT is
non-web software that provides a user interface.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
software does not fail <a href="https://www.w3.org/TR/WCAG21/#on-input">WCAG
2.1 Success Criterion 3.2.2 On Input</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Result</span></p>
</td>
<td width=473 valign=top>
<p><span>Pass: Check 1 is
true</span></p>
<p><span>Fail: Check 1 is
false</span></p>
<p><span>Not applicable:
Pre-condition 1 is not met, or the non-web software does not contain content
relevant to WCAG 2.1 Success Criterion 3.2.2 On Input.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.11.3.2.3           Void</span></h5>

<h5><span>C.11.3.2.4           Void</span></h5>

<h4><span>C.11.3.3        Input assistance</span></h4>

<h5><span>C.11.3.3.1           Error identification</span></h5>

<h6><span>C.11.3.3.1.1               Error identification (open
functionality)</span></h6>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. The ICT is non-web software that provides a
user interface.</span></p>
<p><span>2. The software provides support to assistive
technologies for screen reading.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the software does not fail <a
href="https://www.w3.org/TR/WCAG21/#error-identification">WCAG 2.1 Success
Criterion 3.3.1 Error Identification</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Result</span></p>
</td>
<td width=473 valign=top>
<p><span>Pass: Check 1 is true</span></p>
<p><span>Fail: Check 1 is false</span></p>
<p><span>Not applicable: Pre-condition 1 or 2 is not
met, or the non-web software does not contain content relevant to WCAG 2.1
Success Criterion 3.3.1 Error Identification.</span></p>
</td>
</tr>
</table>

</div>

<h6><span>C.11.3.3.1.2               Error
Identification (closed functionality)</span></h6>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Testing</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. ICT is non-web
software that provides a user interface.</span></p>
<p><span>2. The user
interface is closed to assistive technologies for screen reading.</span></p>
<p><span>3.</span><span> Speech output is
provided as non-visual access to closed
functionality.</span></p>
<p><span>4. An input error
is automatically detected.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that
speech output</span><span> identifies the item that is in error</span><span
lang=EN-GB>.</span></p>
<p><span>2. Check that the
speech output describes the item that is in error</span><span>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Result</span></p>
</td>
<td width=473 valign=top>
<p><span>Pass: Checks 1
and 2 are true</span></p>
<p><span>Fail: Check 1 or
check 2 false</span></p>
<p><span>Not applicable:
Pre-condition 1, 2,3 or 4 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.11.3.3.2           Labels or instructions</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. The ICT is non-web software that provides a
user interface.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the software does not fail <a
href="https://www.w3.org/TR/WCAG21/#labels-or-instructions">WCAG 2.1 Success
Criterion 3.3.2 Labels or Instructions</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Result</span></p>
</td>
<td width=473 valign=top>
<p><span>Pass: Check 1 is true</span></p>
<p><span>Fail: Check 1 is false</span></p>
<p><span>Not applicable: Pre-condition 1 is not met, or
the non-web software does not contain content relevant to WCAG 2.1 Success
Criterion 3.3.2 Labels or Instructions.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.11.3.3.3           Error suggestion</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. The ICT is non-web software that provides a
user interface.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the software does not fail <a
href="https://www.w3.org/TR/WCAG21/#error-suggestion">WCAG 2.1 Success
Criterion 3.3.3 Error Suggestion</a>.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Result</span></p>
</td>
<td width=473 valign=top>
<p><span>Pass: Check 1 is true</span></p>
<p><span>Fail: Check 1 is false</span></p>
<p><span>Not applicable: Pre-condition 1 is not met, or
the non-web software does not contain content relevant to WCAG 2.1 Success
Criterion 3.3.3 Error Suggestion.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.11.3.3.4           Error prevention (legal, financial,
data)</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. The ICT is
non-web software that provides a user interface.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
software does not fail the Success Criterion in Table 11.11.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Result</span></p>
</td>
<td width=473 valign=top>
<p><span>Pass: Check 1 is
true</span></p>
<p><span>Fail: Check 1 is
false</span></p>
<p><span>Not applicable: Pre-condition
1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h3><a name="_Toc57281225"></a><a name="_Toc57986095"></a><a name="_Toc58222468"></a><a name="_Toc66969739"><span
lang=EN-GB>C.11.4    Robust</span></a></h3>

<h4><span>C.11.4.1        Compatible</span></h4>

<h5><span>C.11.4.1.1           Parsing</span></h5>

<h6><span>C.11.4.1.1.1               Parsing (open functionality)</span></h6>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=471 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=471 valign=top>
<p><span>1. The ICT is non-web software that provides a
user interface.</span></p>
<p><span>2. The software provides support to at least
one assistive technology.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=471 valign=top>
<p><span>1. Check that the
software does not fail the Success Criterion in Table 11.12.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Result</span></p>
</td>
<td width=471 valign=top>
<p><span>Pass: Check 1 is
true</span></p>
<p><span>Fail: Check 1 is
false</span></p>
<p><span>Not applicable:
Pre-condition 1 or 2 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h6><span>C.11.4.1.1.2               Parsing (closed functionality)</span></h6>

<p><span>Clause 11.4.1.1.2 contains no requirements
requiring test.</span></p>

<h5><span>C.11.4.1.2           Name,
role, value</span></h5>

<h6><span>C.11.4.1.2.1               Name,
role, value (open functionality)</span></h6>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. The ICT is
non-web software that provides a user interface.</span></p>
<p><span>2. The software
provides support to at least one assistive technology.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
software does not fail the Success Criterion in Table 11.13.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Result</span></p>
</td>
<td width=473 valign=top>
<p><span>Pass: Check 1 is
true</span></p>
<p><span>Fail: Check 1 is
false</span></p>
<p><span>Not applicable:
Pre-condition 1 or 2 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h6><span>C.11.4.1.2.2               Name, role, value (closed
functionality)</span></h6>

<p><span>Clause 11.4.1.2.2 contains no testable requirements.</span></p>

<h5><span>C.11.4.1.3           Status messages</span></h5>

<h6><span>C.11.4.1.3.1               Status messages (open
functionality)</span></h6>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. The ICT is non-web software that provides a
user interface.</span></p>
<p><span>2. The software provides support to assistive
technologies for screen reading.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the software does not fail <a
href="https://www.w3.org/TR/WCAG21/#status-messages">WCAG 2.1 Success
Criterion 4.1.3 Status messages</a></span><span><span>.</span></span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Result</span></p>
</td>
<td width=473 valign=top>
<p><span>Pass: Check 1 is true</span></p>
<p><span>Fail: Check 1 is false</span></p>
<p><span>Not applicable: Pre-condition 1 or 2 is not
met, or the non-web software does not contain content relevant to G 2.1
Success Criterion 4.1.3 Status messages</span></p>
</td>
</tr>
</table>

</div>

<h6><span>C.11.4.1.3.2               Status messages (closed
functionality)</span></h6>

<p><span>Clause 11.4.1.3.2 contains no testable
requirements.</span></p>

<h3><a name="_Toc57281226"></a><a name="_Toc57986096"></a><a name="_Toc58222469"></a><a name="_Toc66969740"><span
lang=EN-GB>C.11.5    Interoperability with assistive
technology</span></a></h3>

<h4><span>C.11.5.1        Closed functionality</span></h4>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. The software has closed functionality.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
closed functionality </span><span>conforms to clause 5.1.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Result</span></p>
</td>
<td width=473 valign=top>
<p><span>If check 1 is
true, the software is not required to conform to clause 11.5.2</span></p>
<p><span>If check 1 is
false the software is required to conform to clause 11.5.2</span></p>
<p><span>Not applicable: Pre-condition
1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.11.5.2        Accessibility
services</span></h4>

<h5><span><span>C.11.5.2.1          Platform accessibility service
support for software that provides a user</span></span><span>
interface</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. The software
evaluated is platform software.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
platform software documentation includes information about platform services
that may be used by</span><span> </span><span>software
that provides a user interface to interoperate with assistive technology.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Result</span></p>
</td>
<td width=473 valign=top>
<p><span>Pass: Check 1 is
true</span></p>
<p><span>Fail: Check 1 is
false</span></p>
<p><span>Not applicable: Pre-condition
1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.11.5.2.2           Platform
accessibility service support for assistive technologies</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span>1. The software
evaluated is platform software.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the
platform software documentation includes information about platform
accessibility services that enables</span><span> </span><span>assistive technology
to interoperate with software that provides a
user interface</span><span> </span><span>running on the
platform software.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span>Result</span></p>
</td>
<td width=473 valign=top>
<p><span>Pass: Check 1 is
true</span></p>
<p><span>Fail: Check 1 is
false</span></p>
<p><span>Not applicable: Pre-condition
1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.11.5.2.3           Use of accessibility services</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The software
evaluated is software that provides a user interface.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that the
software uses the applicable documented platform accessibility services.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. Check that the
software can meet the applicable requirements 11.5.2.5 to 11.5.2.17 whilst
using the documented platform accessibility services.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>3. Check that the
software can meet requirements 11.5.2.5 to 11.5.2.17 whilst using the
documented platform accessibility services and other documented services.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true
and check 2 or check 3 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 or check
3 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable: Pre-condition
1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.11.5.2.4           Assistive
technology</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT is
assistive technology.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that the
assistive technology uses the documented platform accessibility services.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable: Pre-condition
1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.11.5.2.5           Object information</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The
software evaluated is software that provides a user interface.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span>1. Check that the user interface element's role
is programmatically determinable by assistive technologies.</span></p>
<p><span>2. Check that the user interface element's
state(s) is programmatically determinable by assistive technologies.</span></p>
<p><span>3. Check that the user interface element's
boundary is programmatically determinable by assistive technologies.</span></p>
<p><span>4. Check that the user interface element's name
is programmatically determinable by assistive technologies.</span></p>
<p><span>5. Check that the user interface element's
description is programmatically determinable by assistive technologies.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span>Pass: Checks 1, 2, 3, 4 and 5 are true</span></p>
<p><span>Fail: Check 1 or 2 or 3 or 4 or 5 is false</span></p>
<p><span>Not applicable: Pre-condition 1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.11.5.2.6           Row, column, and headers</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The software
evaluated is software that provides a user interface.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. There are data
tables in the user interface.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Select a data table
in which the tests are to be performed.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. Check that each
cell's row is programmatically determinable by assistive technologies.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>3. Check that each
cell's column is programmatically determinable by assistive technologies.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>4. Check that each
cell's row header, if the row header exists, is programmatically determinable
by assistive technologies.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>5. Check that each
cell's column header, if the column header exists, is programmatically determinable
by assistive technologies.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Checks 2, 3, 4
and 5 are true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 2 or 3 or
4 or 5 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 or 2 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.11.5.2.7           Values</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The software evaluated
is software that provides a user interface.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. There are user
interface elements that can have values.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Select a user
interface element that can have a value.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. Check that the
current value is programmatically determinable by assistive technologies.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>3. If the user
interface element conveys information about a range of values, check that the
minimum value is programmatically determinable by assistive technologies.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>4. If the user
interface element conveys information about a range of values, check that the
maximum value is programmatically determinable by assistive technologies.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Checks 2, 3 and
4 are true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 2 or 3 or
4 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 or 2 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.11.5.2.8           Label relationships</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The
software evaluated is software that provides a user interface.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. There
are user interface elements that are labels of other user interface elements.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Obtain
the information of each user interface element.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. Check
that the user interface element's information includes the relationship with
the user interface element that is its label, if the current user interface
element has a label, and that this relationship is programmatically
determinable by assistive technologies.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>3. Check
that the user interface element's information includes the relationship with
the user interface element that it is labelling, if the current user
interface element is a label, and that this relationship is programmatically
determinable by assistive technologies.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass:
Checks 2 or 3 are true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check
2 and 3 are false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not
applicable: Pre-condition 1 or 2 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.11.5.2.9           Parent-child relationships</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The software
evaluated is software that provides a user interface.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. There are user
interface elements that are parents of other user interface elements in a
hierarchical structure.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. For user interface
elements that have a parent, check that the user interface element's
information includes the relationship with the user interface element that is
its parent.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. Check that the user
interface elements that are parents of the user interface element selected in
check 1, include the relationship with the user interface elements that are
its children in their information, and that this relationship is
programmatically determinable by assistive technologies.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>3. For user interface
elements that are a parent of other user interface elements, check that the
user interface element's information includes the relationship with the user
interface elements that are its children, and that this relationship is
programmatically determinable by assistive technologies.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>4. Check that the user
interface elements that are a child of the user interface element selected in
check 3, include the relationship with the user interface elements that are
its parents in their information, and that this relationship is
programmatically determinable by assistive technologies.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Checks 1 or 2 is
true and check 3 or 4 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Checks 1 and 2
are false or check 3 and 4 are false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 or 2 is not met.</span></p>
</td>
</tr>
<tr>
<td width=603 colspan=2 valign=top>
<p><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>NOTE:     For this requirement it is
enough that one of the two directions of a parent-child relationship is
programmatically determinable. This is the reason why the requirement checks
are in pairs and why the requirement is met if one member of each pair is
true.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.11.5.2.10         Text</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The
software evaluated is software that provides a user interface.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. There is
text rendered to the screen.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. For
instances of text rendered to the screen, check that the text's information
includes its text content, and that this information is programmatically
determinable by assistive technologies.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. For
instances of text rendered to the screen, check that the text's information
includes its attributes, and that this information is programmatically determinable
by assistive technologies.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>3. For
instances of text rendered to the screen, check that the text's information
includes its boundary, and that this information is programmatically
determinable by assistive technologies.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Checks 1, 2 and
3 are true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 or 2 or
3 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 or 2 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.11.5.2.11         List of available actions</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The
software evaluated is software that provides a user interface.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. There
are user interface elements that have actions that can be executed by the
user.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that the user
interface element's information includes the list of actions that can be
executed.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. Check that this
list is programmatically determinable by assistive technologies.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Checks 1 and 2
are true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 or 2 is
false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 or 2 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.11.5.2.12         Execution of available actions</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection and
testing</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The software
evaluated is software that provides a user interface.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. There are user
interface elements that have actions that can be executed by the user.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>3. The security
requirements permit assistive technology to programmatically execute user
actions.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that the user
interface element's information includes the list of actions that can be
executed by assistive technologies according to 11.5.2.11.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. Check that all the
actions in the list can successfully be executed by assistive technologies.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Checks 1 and 2
are true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 or 2 is
false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1, 2 or 3 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.11.5.2.13         Tracking
of focus and selection attributes</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection and
testing</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The software
evaluated is software that provides a user interface.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. There are user
interface elements that enable text editing.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that the user
interface element's information includes mechanisms to track focus, text
insertion point and selection attributes.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. Check that this
information is programmatically determinable by assistive technologies.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>3. Activate those
tracking mechanisms.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>4. As a user, use the
text editing functionality in the evaluated software product.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>5. Check that the
tracking of focus, text insertion point and selection attributes work.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Checks 2 and 5
are true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 or 5 is
false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 or 2 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.11.5.2.14         Modification
of focus and selection attributes</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Testing</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The software
evaluated is software that provides a user interface.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. There are user
interface elements that can receive focus or that enable text editing.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>3. The security
requirements permit platform software to programmatically modify focus, text
insertion point and selection attributes of user interface elements.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. For user interface
elements that can receive focus and where the focus can be modified by a user
without the use of assistive technology, check that the focus can be
programmatically modified by assistive technologies.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. For user interface
elements that enable text editing</span><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'> </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>by a user without the
use of assistive technology, check that the position of the text insertion
point can be programmatically modified by assistive technologies.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>3. For user interface
elements that enable text editing, check that the selection attributes can be
programmatically modified by assistive technologies where they can be
modified by user without the use of assistive technology.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: All checks are
true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Any check is
false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1, 2 or 3 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.11.5.2.15         Change notification</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection and testing</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The software
evaluated is software that provides a user interface.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Activate
notifications of changes in the user interface elements.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. Check that
notifications about changes in object information (role, state, boundary,
name and description) are sent to assistive technologies, if this information
changes in the software user interface.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>3. Check that
notifications about changes in row, column and headers of data tables are
sent to assistive technologies, if this information changes in the software.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>4. Check that
notifications about changes in values (current value, minimum value and
maximum value) are sent, if this information changes in the software.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>5. Check that
notifications about changes in label relationships are sent o assistive
technologies, if this information changes in the software.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>6. Check that
notifications about changes in parent-child relationships are sent to
assistive technologies, if this information changes in the software.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>7. Check notifications
about changes in text (text contents, text attributes and the boundary of
text rendered to the screen) are sent to assistive technologies, if this
information changes in the software.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>8. Check that
notifications about changes in the list of available actions are sent to
assistive technologies, if this information changes in the software.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>9. Check that
notifications about changes in focus, text insertion point and selection
attributes are sent to assistive technologies, if this information changes in
the software.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Checks 2, 3, 4,
5, 6, 7, 8 and 9 are true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 2, 3, 4,
5, 6, 7, 8 or 9 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable: Pre-condition
1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.11.5.2.16         Modifications of states and properties</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Testing</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The
software evaluated is software that provides a user interface.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. There
are user interface elements whose state or properties can be modified by a
user without the use of assistive technology.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>3. The
security requirements permit assistive technology to programmatically modify
states and properties of user interface elements.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check
that the state of user interface elements, whose state can be modified by a
user without the use of assistive technology, can be programmatically
modified by assistive technologies.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. Check
the properties of user interface elements, whose properties can be modified
by a user without the use of assistive technologies, can be programmatically
modified by assistive technologies.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: All
checks are true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Any
check is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not
applicable: Pre-condition 1, 2 or 3 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h5><span>C.11.5.2.17         Modifications of values and text</span></h5>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Testing</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The
software evaluated is software that provides a user interface.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. There
are user interface elements whose values or text can be modified by a user
without the use of assistive technology.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>3. The
security requirements permit assistive technology to programmatically modify
values and text of user interface elements.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that the
values of user interface elements, whose values can be modified by a user
without the use of assistive technology, </span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'>can be modified by
assistive technologies</span><span style='font-size:9.0pt;
font-family:"Arial",sans-serif'> using the input methods of the platform.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. Check that the text
of user interface elements, whose text can be modified by a user without the
use of assistive technology</span><span style='font-size:9.0pt;
font-family:"Arial",sans-serif'>, can be modified by assistive technologies</span><span
style='font-size:9.0pt;font-family:"Arial",sans-serif'> using the
input methods of the platform.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: all checks are
true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: any check is
false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1, 2 or 3 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h3><a name="_Toc57281227"></a><a name="_Toc57986097"></a><a name="_Toc58222470"></a><a name="_Toc66969741"><span
lang=EN-GB>C.11.6    Documented accessibility usage</span></a></h3>

<h4><span>C.11.6.1        User control of accessibility features</span></h4>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Testing</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. There are platform
features that are defined in the platform documentation as accessibility
features intended for users.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that
sufficient modes of operation exists where user control over platform
features, that are defined in the platform documentation as accessibility
features intended for users, is possible.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable: Pre-condition
1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.11.6.2        No
disruption of accessibility features</span></h4>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Testing</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. There are platform
features that are defined in the platform documentation as accessibility
features.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check if software
that provides a user interface disrupts normal operation of platform
accessibility features.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. Check if the
disruption was specifically requested or confirmed by the user.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is false
or both checks are true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is true
and check 2 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable: Pre-condition
1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h3><a name="_Toc57281228"></a><a name="_Toc57986098"></a><a name="_Toc58222471"></a><a name="_Toc66969742"><span
lang=EN-GB>C.11.7    User preferences</span></a></h3>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection and Testing</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The software
is software that provides a user interface.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. The
software has settings for language, colour, contrast, font type, font size,
or focus cursor, that correspond to platform settings.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>3. The
software is not designed to be isolated from its underlying platforms.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that
the software provides a mode of operation that follows the platform settings.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1, 2 or 3 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h3><a name="_Toc57281229"></a><a name="_Toc57986099"></a><a name="_Toc58222472"></a><a name="_Toc66969743"><span
lang=EN-GB>C.11.8    Authoring tools</span></a></h3>

<h4><span>C.11.8.1        Content technology</span></h4>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection and Testing</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The
software is an authoring tool.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. The
output format of the authoring tool supports information required for
accessibility.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check if
the authoring tool conforms to 11.8.2 to 11.8.5 to the extent that
information required for accessibility is supported by the format used for
the output of the authoring tool.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 or 2 is not met</span></p>
</td>
</tr>
<tr>
<td width=603 colspan=2 valign=top>
<p><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>NOTE:     Where the output format of
the authoring tool does not support certain types of information required for
accessibility, conformance with requirements that relate to that type of
information is not required.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.11.8.2        Accessible content creation</span></h4>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection and Testing</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The
software is an authoring tool.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check if
the authoring tool has features that enable and guide the production of
content that conforms to clauses 9 (Web) and 10 (Non-web documents).</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check
1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check
1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not
applicable: Pre-condition 1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.11.8.3        Preservation of accessibility information
in transformations</span></h4>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection and Testing</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The
software is an authoring tool.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. The
authoring tool provides restructuring transformations or re-coding
transformations.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. For a
restructuring transformation, check if the accessibility information is
preserved in the output.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. For a
restructuring transformation, check if the content technology supports
accessibility information for the restructured form of the information.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>3. For a
re-coding transformation, check if the accessibility information is preserved
in the output.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>4. For a
re-coding transformation, check if the accessibility information is supported
by the technology of the re-coded output.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true
or checks 1 and 2 are false or check 3 is true or checks 3 and 4 are false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false
and check 2 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 or 2 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.11.8.4        Repair assistance</span></h4>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The software is an
authoring tool.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. The accessibility
checking functionality of the authoring tool can detect that content does not
meet a requirement of clauses 9 (Web) or 10 (Non-web documents) as
applicable.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The authoring tool provides
repair suggestions when content does not meet a requirement of clauses 9 or
10 (as applicable).</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 or 2 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.11.8.5        Templates</span></h4>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The
software is an authoring tool.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. The
authoring tool provides templates.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check
that the authoring tool provides at least one template that supports the
creation of content that conforms to requirements of clauses 9 (Web content)
or 10 (Documents) as applicable.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. Check
that at least one template identified in step 1 is available and is
identified as conforming to clauses 9 or 10 (as applicable).</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Checks 1 and 2
are true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 or 2 is
false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 or 2 is not met.</span></p>
</td>
</tr>
<tr>
<td width=603 colspan=2 valign=top>
<p><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>NOTE:     The identification as
conforming to the requirements of clauses 9 or 10 (as applicable) described
in check 2 may be described in terms such as &quot;Conformant to WCAG 2.1&quot;.
Where the identification does not explicitly state that all of the
requirements identified in clauses 9 or 10 (as appropriate) are covered, it
may be necessary to use the template to create a web site or document and
then test that web site or document according to the requirements of clauses
9 or 10 to provide full assurance that the template behaves as required.</span></p>
</td>
</tr>
</table>

</div>

<div>

<h2><a name="_Toc57281230"></a><a name="_Toc57986100"></a><a name="_Toc58222473"></a><a name="_Toc66969744"><span
lang=EN-GB>C.12      Documentation and support
services</span></a></h2>

</div>

<h3><a name="_Toc57281231"></a><a name="_Toc57986101"></a><a name="_Toc58222474"></a><a name="_Toc66969745"><span
lang=EN-GB>C.12.1    Product documentation</span></a></h3>

<h4><span>C.12.1.1        Accessibility
and compatibility features</span></h4>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Product
documentation is supplied with the ICT.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that product
documentation provided with the ICT lists and explains how to use the
accessibility and compatibility features of the ICT.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable: Pre-condition
1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.12.1.2        Accessible
documentation</span></h4>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Product
documentation in electronic format is supplied with the ICT.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that product
documentation in electronic format provided with the ICT conforms to the
requirements of clauses 9 or 10 as appropriate.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable: Pre-condition
1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h3><a name="_Toc57281232"></a><a name="_Toc57986102"></a><a name="_Toc58222475"></a><a name="_Toc66969746"><span
lang=EN-GB>C.12.2    Support services</span></a></h3>

<h4><span>C.12.2.1        General</span></h4>

<p><span>Clause 12.2.1 is informative only and
contains no requirements requiring test.</span></p>

<h4><span>C.12.2.2        Information on accessibility and
compatibility features</span></h4>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. ICT support
services are provided.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that the ICT
support services provide information on the accessibility and compatibility
features that are included in the product documentation.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable: Pre-condition
1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.12.2.3        Effective communication</span></h4>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. ICT
support services are provided.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that the ICT
support services accommodate the communication needs of individuals with disabilities
either directly or through a referral point.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable: Pre-condition
1 is not met.</span></p>
</td>
</tr>
<tr>
<td width=603 colspan=2 valign=top>
<p><span style='font-size:
9.0pt;font-family:"Arial",sans-serif'>NOTE:     The provision of any level of
support for the communication needs of individuals with disabilities
constitutes a pass of this requirement. Suppliers may wish to provide further
information about the level of support that is provided to enable the
adequacy and quality of the support to be judged.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.12.2.4        Accessible documentation</span></h4>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1.
Documentation is provided by the ICT support services.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check
that documentation in electronic format provided by the ICT support services
conforms to the requirements of clauses 9 or 10 as appropriate.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check
1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check
1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not
applicable: Pre-condition 1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<div>

<h2><a name="_Toc57281233"></a><a name="_Toc57986103"></a><a name="_Toc58222476"></a><a name="_Toc66969747"><span
lang=EN-GB>C.13      ICT providing relay or emergency
service access</span></a></h2>

</div>

<h3><a name="_Toc57281234"></a><a name="_Toc57986104"></a><a name="_Toc58222477"></a><a name="_Toc66969748"><span
lang=EN-GB>C.13.1    Relay service requirements</span></a></h3>

<h4><span>C.13.1.1        General</span></h4>

<p><span>Clause 13.1.1 is informative only and contains
no requirements requiring test.</span></p>

<h4><span>C.13.1.2        Text relay services</span></h4>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The
service is a text relay service.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check
that the service enables text users and speech users to interact by providing
conversion between the two modes of communication.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true </span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable: Pre-condition
1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.13.1.3        Sign relay services</span></h4>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The service is a
sign relay service.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that the
service enables sign language users and speech users to interact by providing
conversion between the two modes of communication.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true </span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable: Pre-condition
1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.13.1.4        Lip-reading relay services</span></h4>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The service is a
lip-reading relay service.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that the
service enables lip-readers and voice telephone users to interact by providing
conversion between the two modes of communication.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true </span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable: Pre-condition
1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.13.1.5        Captioned telephony services</span></h4>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The
service is a captioned telephony service.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check
that the service assists a deaf or hard of hearing user in a spoken dialogue
by providing text captions translating the incoming part of the conversation.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true </span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable: Pre-condition
1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h4><span>C.13.1.6        Speech to speech relay services</span></h4>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The
service is a speech to speech relay service.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check
that the service enables telephone users who are speech impaired, or have
limited cognitive, language and learning abilities, to communicate by
providing assistance between them.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check
1 is true </span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check
1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not
applicable: Pre-condition 1 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h3><a name="_Toc57281235"></a><a name="_Toc57986105"></a><a name="_Toc58222478"></a><a name="_Toc66969749"><span
lang=EN-GB>C.13.2    Access to relay services</span></a></h3>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of
assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT system
supports two-way communication.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. A set of relay
services for two-way communication is specified.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that the
system does not prevent access to those relay services for incoming and
outgoing calls.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 or 2 is not met.</span></p>
</td>
</tr>
</table>

</div>

<h3><a name="_Toc57281236"></a><a name="_Toc57986106"></a><a name="_Toc58222479"></a><a name="_Toc66969750"><span
lang=EN-GB>C.13.3    Access to emergency
services</span></a></h3>

<div align=center>

<table>
<tr>
<td width=130 valign=top>
<p><span>Type of assessment</span></p>
</td>
<td width=473 valign=top>
<p><span>Inspection</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pre-conditions</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. The ICT system
supports two-way communication.</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>2. A set of emergency
services for two-way communication is specified.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Procedure</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>1. Check that the
system does not prevent access to those emergency services for outgoing and
incoming calls.</span></p>
</td>
</tr>
<tr>
<td width=130 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Result</span></p>
</td>
<td width=473 valign=top>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Pass: Check 1 is true</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Fail: Check 1 is false</span></p>
<p><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Not applicable:
Pre-condition 1 or 2 is not met.</span></p>
</td>
</tr>
</table>

</div>

<div>

<h1><a name="_Toc57281237"></a><a name="_Toc57986107"></a><a name="_Toc58222480"></a><a name="_Toc66969751"><span
lang=EN-GB>Annex D
(informative):<br>
Further resources for cognitive accessibility</span></a></h1>

</div>

<p><span>It is evident that people with limited
cognitive, language and learning abilities have diverse </span><span>accessibility needs and
preferences and that there is a need for further
guidelines and standards. Research in this area is ongoing. </span></p>

<p><span>Relevant standardisation work is currently
being undertaken by the </span><span>W3C</span><span> Web
Accessibility Initiative (</span><span>WAI</span><span>).
</span><span>WAI are working to improve the requirements and
technical guidance for developers, to better address Web accessibility for
people with limited cognitive, language and learning abilities. Current W3C
activity in this area can be found at <a
href="https://www.w3.org/WAI/cognitive/">https://www.w3.org/WAI/cognitive/</a>.</span></p>

<div>

<h1><a name="_Toc57281238"></a><a name="_Toc57986108"></a><a name="_Toc58222481"></a><a name="_Toc66969752"><span
lang=EN-GB>Annex E
(informative):<br>
Guidance for users of the present document</span></a></h1>

</div>

<div>

<h2><a name="_Toc57281239"></a><a name="_Toc57986109"></a><a name="_Toc58222482"></a><a name="_Toc66969753"><span
lang=EN-GB>E.1        Introduction</span></a></h2>

</div>

<p><span>This explanatory annex is designed to
enable users of the present document to make best use of it.</span></p>

<p><span>The standard was originally intended for
procurement purposes. The scope is now changed and the current version also
contains the minimum requirements of the European Web Accessibility Directive </span><span>(Directive
2016/2102 [</span><span>i.28</span><span>])</span><span>.</span></p>

<p><span>EN 301 549 contains a wide range of
requirements to cover a variety of ICT solutions. There are for example
requirements on function, physical characteristics and software. No matter if
you are responsible for procuring, testing, planning, manufacturing, maintaining
or reporting on accessibility, it is necessary to understand which requirements
are relevant for a specific product or service in a specific situation or
context.</span></p>

<p><span>Testing for accessibility requirements does
not always result in a yes or no. Sometimes, you end up in a grey zone where it
is equally important to understand the prerequisites and potential alternatives
for different end user groups. Remember that accessibility has to do with
humans.</span></p>

<p><span>The examples mentioned in this annex are
only inspirational and the standard can of course be used in many different
ways and settings.</span></p>

<div>

<h2><a name="_Toc57281240"></a><a name="_Toc57986110"></a><a name="_Toc58222483"></a><a name="_Toc66969754"><span
lang=EN-GB>E.2        Overview</span></a></h2>

</div>

<p><span>The present document consists of fourteen clauses
(equivalent to chapters in a book) and six annexes.</span></p>

<p><b><span>Clauses 0 to 3</span></b><span> contain</span><span> </span><span
lang=EN-GB>background information, the scope of the standard, links to
references, definitions of terminology and explanations of abbreviations. These
clauses have a lot of valuable information, but it can be hard to read the
standard from A to Z. </span></p>

<p><b><span>Clause 4</span></b><span>
covers functional performance statements, which are directly related to
end-user needs. The clause explains what functionality is needed to enable end users
to locate, identify and operate functions in technology, no matter of their
abilities. This is an important clause where you can learn about what
challenges accessibility requirements aim to solve.</span></p>

<p><b><span>Clauses 5 to 13</span></b><span> are the actual technical
requirements. Most readers start here, but
clause 4 can possibly be a better place to begin, to really understand how to
use the detailed technical parts.</span></p>

<p><span>The technical requirements cover many
different kinds of ICT divided into separate clauses, but it is always a good
idea to have a look at clause 5, since this is where the general requirements
are.</span></p>

<p><b><span>Clauses 9, 10 and 11</span></b><span> are the ones that are most
relevant to the European Web
Accessibility Directive [</span><span>i.28</span><span>]</span><span>.
</span><span>They cover websites, documents and apps. However, requirements from
other clauses apply, as listed in the tables in Annex A.</span></p>

<p><b><span>Clause 14</span></b><span>
deals with conformance to EN 301 549 as a whole and to the individual
requirements.</span></p>

<p><b><span>Annex A</span></b><span>
describes how the standard relates to the European Web Accessibility Directive [</span><span
lang=EN-GB>i.28</span><span>]</span><span>. </span><span>Apart from the minimum
requirements in clauses 9, 10 and 11, some of
the requirements in clauses 5, 6, 7 and 12 can also be relevant to fulfill the Directive,
in specific situations. The tables in Annex A show which of the requirements
are important to look at.</span></p>

<p><b><span>Annex B</span></b><span>
describes how the functional performance statements of clause 4 relate to the
technical requirements in clauses 5 to 13. This is a useful tool that will, for
example, help you to use the standard in procurement to identify the impact
that specific requirements have on end users when comparing proposals.</span></p>

<p><b><span>Annex C</span></b><span>
describes how you can test that each requirement of the standard is met. The
annex does not provide a testing methodology and you still have to know quite a
lot about functional performance statements and testing procedures to make use
of it.</span></p>

<p><b><span>Annex D</span></b><span> provides
a link to further resources for cognitive accessibility.</span></p>

<p><b><span>Annex E</span></b><span> is
what you are reading right now.</span></p>

<p><b><span>Annex F </span></b><span>provides
a change history table.</span></p>

<div>

<h2><a name="_Toc57281241"></a><a name="_Toc57986111"></a><a name="_Toc58222484"></a><a name="_Toc66969755"><span
lang=EN-GB>E.3        Clause 4</span></a></h2>

</div>

<p><span>Clause 4 is in a sense the heart of the
standard. The end users, with their different needs, are the reason
accessibility matters. The user needs behind each functional performance
statement are also the reason for each of the requirements in the present
document.</span></p>

<p><span>Clause 4 does not include any requirements
in itself, just descriptions. This may make it seem less important but, in
reality, it is the other way around. The aim of the whole standard is to ensure
that end users with the varying abilities described in this clause can use
products and services.</span></p>

<p><span>In this clause, ten functional performance
statements based on variations of impairments are described, plus privacy. The
impairments can be permanent, temporary or situational. End users with multiple
impairments might need specific combinations of accessibility solutions.
Therefore, it is necessary to consider all different functional performance
statements as well as a combination of them.</span></p>

<p><span>The concept behind the standard is to let
technology help <span>compensate </span>the challenges that
end users can have. You can also look at accessibility as alternative ways to
use technology. For example: if the end user cannot see, technology can provide
sound. If the end user cannot hear, the technology can provide text. This is
what clause 4 is describing for each user group, in detail.</span></p>

<p><span>After reading clause 4, you will understand
the logic of the requirements in the standard much better.</span></p>

<div>

<h2><a name="_Toc57281242"></a><a name="_Toc57986112"></a><a name="_Toc58222485"></a><a name="_Toc66969756"><span
lang=EN-GB>E.4        How to use the standard</span></a>
</h2>

</div>

<h3><a name="_Toc57281243"></a><a name="_Toc57986113"></a><a name="_Toc58222486"></a><a name="_Toc66969757"><span
lang=EN-GB>E.4.1      Self scoping requirements</span></a></h3>

<p><span>The requirements in the present document are
called self-scoping. This means that they consist of two parts; the first part
is a precondition for the second part, which holds the actual requirement. If
the first part is true, you need to meet the second part of the requirement. If
the first part is <b>not</b> true, this means that the requirement is not
applicable.</span></p>

<p><span>For example, a requirement saying &quot;Where
ICT hardware has speech output, it shall provide […]&quot; can be met in two
ways:</span></p>

<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>If your product or service provides speech, you
need to fulfill the second part of the requirement.</span></p>

<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>If your product or service does not provide
speech, you do not need to think about the second part of the requirement. The
requirement is not applicable.</span></p>

<p><span>To meet the standard means that all applicable
requirements in the standard are met.</span></p>

<p><span>To get an overview of the requirements in
scope of your product or service, you can focus on the requirements with the
same scoping statements. There are online tools that can help you filter out
requirements that are automatically met.</span></p>

<h3><a name="_Toc57281244"></a><a name="_Toc57986114"></a><a name="_Toc58222487"></a><a name="_Toc66969758"><span
lang=EN-GB>E.4.2      Connection between requirements
and functional performance statements</span></a></h3>

<p><span>The table in Annex B helps you understand
the connection between the requirements and the functional performance
statements. There is an instruction on how to use the table under clause B.2.</span></p>

<p><span>Before
making a decision about the most suitable solution, you also need to think
about the context. Here are some examples:</span></p>

<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>In what situation is the solution going to be
used?</span></p>

<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>Which failed requirements are possible to
compensate with other alternatives, like for example a service desk?</span></p>

<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>What would it cost to solve an issue with an
alternative like that?</span></p>

<p><span>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span>Will the failed requirements be possible to fix
in the next version of the solution?</span></p>

<p><span>Suppliers may show how their product or
service addresses the functional performance statements in clause 4 in addition
to meeting the requirements in clauses 5 to 13. This can help you choose which
product or service is most suitable.</span></p>

<div>

<h2><a name="_Toc57281245"></a><a name="_Toc57986115"></a><a name="_Toc58222488"></a><a name="_Toc66969759"><span
lang=EN-GB>E.5        The European Web Accessibility
Directive </span></a><span>[</span><span>i.28</span><span>]</span></h2>

</div>

<p><span>The European Web Accessibility Directive </span><span>(</span><span
lang=EN-GB>Directive 2016/2102 [</span><span>i.28</span><span>]</span><span>)
</span><span>is a minimum harmonisation Directive. This means that </span><span>all
</span><span>EU</span><span> member states
and </span><span>EFTA</span><span> countries </span><span>are required
to</span><span> </span><span>at</span><span> least comply with the minimum
requirements referred to in the Directive.
Each country can choose to go beyond these requirements in their national
legislation when it comes to both requirements and scope.</span></p>

<p><span>The Directive</span><span>
covers, as a minimum, public sector bodies and some government owned, funded or
</span><span>led</span><span> organizations.</span></p>

<p><span>NOTE:    The definition of public sector body is
referring to the Procurement Directive (Directive&nbsp;2014/24/EU&nbsp;[</span><span>i.40</span><span
lang=EN-GB>]) article 2(1) point 4, which defines &quot;bodies
governed by public law&quot; as bodies that have all of the following
characteristics:</span></p>

<p><span>§<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;
</span></span><span>they are established for the specific purpose of meeting needs in
the general interest, not having an industrial or commercial character;</span></p>

<p><span>§<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;
</span></span><span>they have legal personality; and</span></p>

<p><span>§<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;
</span></span><span>they are financed, for the most part, by the State, regional or
local authorities, or by other bodies governed by public law; or are subject to
management supervision by those authorities or bodies; or have an
administrative, managerial or supervisory board, more than half of whose
members are appointed by the State, regional or local authorities, or by other
bodies governed by public law.</span></p>

<p><span>Most of the requirements that relate to the
European Web Accessibility Directive are found in </span><span>clauses
</span><span>9, 10 and 11, which cover websites, documents and software.
The complete list of requirements are listed in the tables in Annex A. The Directive
also covers intranets and extranets, which are to meet the requirements of </span><span>clause
</span><span>9 for web content and </span><span>clause </span><span>10 for
documents. </span></p>

<p><span>There are different grace periods for
different kinds of content and there are also exceptions to what content is
covered by the Directive. For example, live video is not covered by the Directive.
This means that requirements 9.1.2.4 for websites, 10.1.2.4 for documents and
11.1.2.4 for apps are not relevant to meeting the requirements of the Directive.</span></p>

<p><span>Please note that there are also other
requirements in the Directive, for example on monitoring and accessibility
statements. These are not covered in </span><span>EN 301 549</span><span>.</span></p>

<div>

<h2><a name="_Toc57281246"></a><a name="_Toc57986116"></a><a name="_Toc58222489"></a><a name="_Toc66969760"><span
lang=EN-GB>E.6        Annex D: Further resources for
cognitive accessibility</span></a></h2>

</div>

<p><span>Annex D provides a link to </span><span>W3C</span><span>
resources that can be used as guidance
to improve the inclusion of accessibility for people with limited cognitive,
language and learning abilities when using </span><span>ICT</span><span> products and
services.</span></p>

<p><span>&nbsp;</span></p>

<span style='font-size:10.0pt;font-family:"Times New Roman",serif'><br clear=all>
</span>

<p><a name="_Toc57281247"></a><a name="_Toc40112218"></a><a name="_Toc40112360"></a><a name="_Toc40112390"><span
lang=EN-GB style='font-size:18.0pt;font-family:"Arial",sans-serif'>&nbsp;</span></a></p>

<div>

<h1><a name="_Toc57986117"></a><a name="_Toc58222490"></a><a name="_Toc66969761"><span>Annex F
<span>(informative)</span>:<br>
Change history</span></a></h1>

</div>

<div align=center>

<table>
<thead>
<tr>
<td width=54>
<p><span>Version</span></p>
</td>
<td width=480>
<p><span>Information about changes</span></p>
</td>
</tr>
</thead>
<tr>
<td width=54>
<p><span>2.1.2</span></p>
</td>
<td width=480>
<p><span>First publication as a harmonised standard</span></p>
</td>
</tr>
<tr>
<td width=54>
<p><span>3.1.1</span></p>
</td>
<td width=480>
<p><span>The requirements related to Real-Time Text
(RTT) in clause 6.2 have been revised and extended</span></p>
</td>
</tr>
<tr>
<td width=54>
<p><span>3.1.1</span></p>
</td>
<td width=480>
<p><span>The WCAG 2.1 AAA Success Criteria that were
previously in an Annex D are now included in clause 9.5</span></p>
</td>
</tr>
<tr>
<td width=54>
<p><span>3.1.1</span></p>
</td>
<td width=480>
<p><span>A new Annex D, &quot;Further resources for
cognitive accessibility&quot;, has been added</span></p>
</td>
</tr>
<tr>
<td width=54>
<p><span>3.1.1</span></p>
</td>
<td width=480>
<p><span>A new Annex E &quot;Guidance for users of the
present document&quot; has been added</span></p>
</td>
</tr>
<tr>
<td width=54>
<p><span>3.2.1</span></p>
</td>
<td width=480>
<p><span>A new Annex F &quot;Change history&quot; (this
Annex) has been added</span></p>
</td>
</tr>
</table>

</div>

<p><span>&nbsp;</span></p>

<span style='font-size:10.0pt;font-family:"Times New Roman",serif'><br clear=all>
</span>

<p><span>&nbsp;</span></p>

<div>

<h1><a name="_Toc57986118"></a><a name="_Toc58222491"></a><a name="_Toc66969762"><span
lang=EN-GB>History</span></a></h1>

</div>

<div align=center>

<table>
<tr>
<td width=643 colspan=3 valign=top>
<p><b><span>Document
history</span></b></p>
</td>
</tr>
<tr>
<td width=83 valign=top>
<p><span>V1.1.1</span></p>
</td>
<td width=106 valign=top>
<p><span>February 2014</span></p>
</td>
<td width=454 valign=top>
<p><span>Publication</span></p>
</td>
</tr>
<tr>
<td width=83 valign=top>
<p><span>V1.1.2</span></p>
</td>
<td width=106 valign=top>
<p><span>April 2015</span></p>
</td>
<td width=454 valign=top>
<p><span>Publication</span></p>
</td>
</tr>
<tr>
<td width=83 valign=top>
<p><span>V2.1.2</span></p>
</td>
<td width=106 valign=top>
<p><span>August 2018</span></p>
</td>
<td width=454 valign=top>
<p><span>Publication</span></p>
</td>
</tr>
<tr>
<td width=83 valign=top>
<p><span>V3.1.1</span></p>
</td>
<td width=106 valign=top>
<p><span>November 2019</span></p>
</td>
<td width=454 valign=top>
<p><span>Publication</span></p>
</td>
</tr>
<tr>
<td width=83 valign=top>
<p><span>V3.2.1</span></p>
</td>
<td width=106 valign=top>
<p><span>December 2020</span></p>
</td>
<td width=454 valign=top>
<p><span>EN Approval Procedure                     AP
20210310:  2020-12-10 to 2021-03-10</span></p>
</td>
</tr>
<tr>
<td width=83 valign=top>
<p><span>V3.2.1</span></p>
</td>
<td width=106 valign=top>
<p><span>March 2021</span></p>
</td>
<td width=454 valign=top>
<p><span>Publication</span></p>
</td>
</tr>
</table>

</div>

<p><span>&nbsp;</span></p>

</div>

</body>

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