Cisco-UCCX-UCCE-Finesse-Call-Control-Browser-Gadget: It's a browser gadget, implement the function of browser phone bar and connect to Cisco UCCX or Cisco UCCE. To connect to third-party business systems, such as CRM systems and work order systems, to control calls on the web pages of the CRM system or work order system.

This is a custom Cisco Finesse Gadget that modifies the way agent states are set across multiple media routing domains (MRDs)