Export the body of every thread & conversation to a CSV file.
There is no feature to export conversation data directly from Helpscout or easily via their API.
- π€ Feeding ALL customer support instances to an AI Chatbot
- π Querying conversation data locally
- π¦ Migrating data to a new support platform
-
Install Python3
-
Add the following package
pip install python-helpscout-v2
-
Open
export.py
and online 6
add your credentials from a created Helpscout APP:hs = HelpScout(app_id='{YOUR_APP_ID}', app_secret='{YOUR_APP_SECRET}')
-
In the terminal run
python3 export.py
-
CSV file will be generated within the folder