Software rendering doesn't support hardware bitmaps

[beqramo]

Hi,

I'm encountering a strange bug (at least for me) on some Android devices: Software rendering doesn't support hardware bitmaps.

I'm trying to use captureRef with the following code:

tsx
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captureRef(ref, {
format: 'jpg',
quality: 0.3,
result: 'base64',
});

However, it throws the error:
Failed to capture view snapshot
along with the message mentioned above.
If it matters, the ref screenshot that I'm taking is scrollview.

I have already tried passing collapsable: false, but it didn’t work.

I found this related post online, but I'm unsure how to implement the solution in my codebase:
https://stackoverflow.com/questions/58314397/java-lang-illegalstateexception-software-rendering-doesnt-support-hardware-bit

Any help would be appreciated.

Thanks!

[duongthai910]

try to add renderToHardwareTextureAndroid={false} to your view, I was stuck for hours with this issue finally it works like a charm