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Moderator ability to create ticket with user #3286

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2 tasks
exlavasage opened this issue Jun 12, 2023 · 2 comments
Closed
2 tasks

Moderator ability to create ticket with user #3286

exlavasage opened this issue Jun 12, 2023 · 2 comments

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@exlavasage
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Is your feature request related to a problem? Please elaborate.

Sometimes as a moderator team we are having an issue with a user and want to start a modmail thread with them for anonymity or transparency with the mod team.

Describe the solution you'd like

A command to create a modmail ticket with a user other than ones self.

Does your solution involve any of the following?

  • Logviewer
  • New config option

Describe alternatives you've considered

Asking user to message modmail to accomplish the same end, can be seen as aggressive or users can get defencive, and they may just discuss the issue there and then instead of creating the ticket.

Who will this benefit?

Moderators

Additional Information

No response

@poepiemax123
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This exists. [p]contact @user

@Taaku18
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Taaku18 commented Jul 11, 2023

As mentioned above, this already exists with the ?contact command.

@Taaku18 Taaku18 closed this as not planned Won't fix, can't repro, duplicate, stale Jul 11, 2023
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