Description
Description
I've connected my phone to my PC to share some files, but it's been several minutes, and the file app hasn't loaded the file thumbnails. Additionally, the file app is running very slowly.
Steps To Reproduce
- Connect the phone to the PC using a USB cable or any designated method for file sharing.
- Open the file app on the phone or navigate to the file directory where thumbnails should appear.
- Wait for several minutes while observing the file app interface.
- Note that the file thumbnails fail to load within the expected timeframe.
- Additionally, observe any sluggishness or delays in the responsiveness of the file app during this
Requirements
- Ensure that the file app loads file thumbnails promptly after connecting the phone to the PC for file sharing
- The thumbnails should appear within a reasonable timeframe, ideally within a few seconds of connecting the devices.
- Additionally, optimize the performance of the file app to minimize any slowdowns or delays experienced during file browsing and sharing activities.
Files Version
3.3.0.0
Windows Version
10.0.22631.3374
Log File
Metadata
Metadata
Assignees
Type
Projects
Status
🏗 In progress
Activity
0x5bfa commentedon Mar 31, 2024
Seems that GitHub failed to upload screenshot can you re-upload? Note that it takes a few seconds.
You seem to have used "OnePlus Nord2 5G". And Files detected device path in a weird way.
Josh65-2201 commentedon Apr 1, 2024
Thanks for the report, I've added this to the project board.
[-]File Sharing Issue.[/-][+]Bug: Thumbnails don't load for MTP devices (Phones)[/+]Josh65-2201 commentedon Apr 27, 2024
@ajay-mishra7 Can you provide the information requested in the last comment
0x5bfa commentedon Jun 25, 2024
Another user just reported this issue with a screenshot in Developer Sanctuary server.
KeronCyst commentedon Sep 25, 2024
Can confirm this is happening on my Win10 as well.
yaira2 commentedon Sep 25, 2024
Thanks