Page randomly jumps back to top when scrolling

[mmouseenvelope12]

Bug description

After scrolling down, pages will sometimes jump back to the top.

How to reproduce

1. Load a scrollable page such as https://docs.gitbook.com/creating-content/formatting/inline
2. X out of the cookies notification
3. Wait a few seconds
4. Scroll down.
5. Observe that the window jumps back to the very top of the page

It happens roughly 25% of the time. If it doesn't happen the first time, navigate to a different page and try again.

We're reproduced on macs, PCs, and across multiple browsers including Chrome and Safari.

Seems to affect all spaces/docs published on gitbook.

Additional context

Screen recording of the issue. It happens on the second attempt.

Untitled-HD.1080p.mov

Clients are complaining and blaming us. Please fix.

[masterbrews]

This is extremely annoying, I seem to get it 100% as do our users on every single page...is team planning to address this bug soon? As a long-term paying subscriber, seeing it reported here since over a month ago with no team comments is disappointing.

[addisonschultz]

Hi @masterbrews - Apologies for the radio silence. This has indeed been on our radar, and logged in our backlog, but I don’t have a clear date one when we’ll be able to squash this one. I’ve pinged the team to add some urgency here!

[masterbrews]

Thanks Addison, appreciated !

…

On Thu, Apr 24, 2025 at 8:12 PM Addison ***@***.***> wrote: *addisonschultz* left a comment (GitbookIO/gitbook#2957) <#2957 (comment)> Hi @masterbrews <https://github.com/masterbrews> - Apologies for the radio silence. This has indeed been on our radar, and logged in our backlog, but I don’t have a clear date one when we’ll be able to squash this one. I’ve pinged the team to add some urgency here! — Reply to this email directly, view it on GitHub <#2957 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AUBIT3YFQM4M653OFQDZGZ323GR3DAVCNFSM6AAAAABYXJBHN2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDQMRZGI3TSMJRGU> . You are receiving this because you were mentioned.Message ID: ***@***.***>

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