Account recovery request

[jspv]

PyPI Username

jspv

Reason for request

Have not used my pypi account in many years (~2018) My password is not working and when doing the password reset it says:

"... the email used to make this request is not verified. Your email address must be verified before you can use it to reset your password.'

please advise.

Recovery Codes

• I never generated or have lost access to the recovery codes for my account

Code of Conduct

• I agree to follow the PSF Code of Conduct

Acknowledgement

• I understand that it may take a significant amount of time to process my account recovery request.

[Thespi-Brain]

Hi @jspv,

Please contact support@pypi.org to confirm the email address associated with your account and please reference this link (#6570). We will proceed from there. Thanks!

[jspv]

I've contacted support.

[Thespi-Brain]

Hi @jspv,

Thanks for confirming your email address. I have initiated an account recovery process and an email is being sent to the primary email address associated with your account. Please follow the instructions in that email and reply to it, and we will go from there. Thanks!

[Thespi-Brain]

Hi @jspv,

Thanks for completing the verification process. The verification was successful! Your 2FA has been reset and a password reset has been issued. You should be able to regain access to your account after completing the password reset. Let us know if you have any more issues. Thanks.