From 866e8eea21b38e75d6d5298a2b3bb49cf34314de Mon Sep 17 00:00:00 2001
From: Brett Slaski
Based on your purchase we have a few follow up things for you.
- {#if eventLocation} +Based on your purchase we have follow-up things for you.
+ {#if targetLocations.length > 0} -- First things first, let's get your travel and rooms sorted. Just head over to our - travel page for room blocks, addresses, and other details. + Time to get your travel and hotel rooms sorted. Head over to our travel page for hotel + room blocks, addresses, and other details.
+ {/if} {#if targetLocations.includes('ON')} @@ -113,34 +118,41 @@
- You've purchased multiple tickets, and some or all of those tickets now need to be - allocated to someone. To gain access, that someone has to have a valid account on - thatconference.com. You need that user's email address to assign the ticket. Once - assigned, thatconference.com will contact them and take care of the rest. + You've purchased multiple tickets, and those tickets need to be allocated (assigned) to + someone. The process is easy, all you need to transfer a ticket is the + profile email address of the person you are transferring the ticket to. + We've put together the steps + in this handy guide + for your reference. +
++ Remember to allocate a ticket to yourself if you're attending!
{#if targetLocations.includes('AT')}- If one of those tickets is for a spouse or child, they do not need to be allocated, but + If any of those tickets are for a spouse or child, they don't need to be allocated, but you will need to answer the follow-up questions on their behalf.
{/if}We're grateful to have you as an annual member. Your membership helps us run the daily operations while also having direct input into how things evolve. You will soon see @@ -156,24 +168,40 @@
+ Say hello to Meet THAT Camper – your weekly chance to connect with a + fellow geek before THAT Conference. Every Monday at 9 AM central, we'll introduce you to + another attendee headed to the event. Getting started is easy, go to your + notification preferences and enable the Meet THAT Camper notification. It's that simple, + and you can shut it off at any time. There are more details about Meet THAT Camper on the notification + preferences page. +
+ {/if} -We're here to support you and the community. Anything we can do to improve, or if you wish there was a particular feature, please tell us. Our entire platform is open source, and diff --git a/src/routes/(root)/support/staying-up-to-date/+page.svelte b/src/routes/(root)/support/staying-up-to-date/+page.svelte index f03887a..d75eb9e 100644 --- a/src/routes/(root)/support/staying-up-to-date/+page.svelte +++ b/src/routes/(root)/support/staying-up-to-date/+page.svelte @@ -121,7 +121,8 @@ lg:max-w-none">
Based on your purchase we have follow-up things for you.
+Based on your purchase we have some follow-ups for you.
+- Time to get your travel and hotel rooms sorted. Head over to our travel page for hotel - room blocks, addresses, and other details. -
- -+ Time to get your travel and hotel rooms sorted. Head over to our travel page for hotel + room blocks, addresses, and other details. +
- {#if targetLocations.includes('ON')} -- No further action is required for your ON THAT tickets. - Ok, small lie there. You now have access to that event and are free to start adding to - the schedule. That's correct; you can add sessions as well, and make sure to select the - right event. -
- -+ Do you have dietary requirements? THAT Conference works with the Kalahari catering team + to provide meals that encompass a variety of dietary choices. At every meal, we strive + to provide gluten-free, vegetarian and vegan options. Menus are posted daily and labels + are displayed next to each food item to help you make the best decision based on your + needs. If you have a severe dietary requirement, please email us at hello@that.us so we can work together in finding the right solution to + fit your needs. +
++ All Camper, Campmate and Geekling tickets include an official THAT t-shirt. During + on-site registration, you can choose your desired shirt size. We order a wide range of + sizes for each event. If for some reason, we run out of the size you’d like, we’ll send + you one after the event! +
{/if} - {/if} - {#if isBulkPurchase} -- You've purchased multiple tickets, and those tickets need to be allocated (assigned) to - someone. The process is easy, all you need to transfer a ticket is the - profile email address of the person you are transferring the ticket to. - We've put together the steps - in this handy guide - for your reference. -
-- Remember to allocate a ticket to yourself if you're attending! -
- {#if targetLocations.includes('AT')} + {#if targetLocations.includes('ON')}- If any of those tickets are for a spouse or child, they don't need to be allocated, but - you will need to answer the follow-up questions on their behalf. + No further action is required for your ON THAT tickets. + Ok, small lie there. You now have access to that event and are free to start adding to the + schedule. That's correct; you can add sessions as well, and make sure to select the right + event.
+ ++ You've purchased multiple tickets, and those tickets need to be allocated (assigned) to + someone. The process is easy. All you need to transfer a ticket is the + profile email address of the person you are transferring the ticket to. + We've put together the steps + in this handy guide + for your reference. +
++ Remember to allocate a ticket to yourself if you're attending! +
+ {#if targetLocations.includes('AT')} +If any of the tickets are for a spouse or child, they don't need to be allocated.
+ {/if} ++ Say hello to Meet THAT Camper – your weekly chance to connect with a fellow geek before + THAT Conference. Every Monday at 9 AM central, we'll introduce you to another attendee + headed to the event. Getting started is easy, go to your + notification preferences and enable the Meet THAT Camper notification. It's that simple, + and you can shut it off at any time. There are more details about Meet THAT Camper on the notification + preferences page. +
We're grateful to have you as an annual member. Your membership helps us run the daily operations while also having direct input into how things evolve. You will soon see - another email with a signup link to our private discord server. + another email with a signup link to our member's private discord server.
Once again, Thank You!
{/if} @@ -189,17 +209,6 @@- Say hello to Meet THAT Camper – your weekly chance to connect with a - fellow geek before THAT Conference. Every Monday at 9 AM central, we'll introduce you to - another attendee headed to the event. Getting started is easy, go to your - notification preferences and enable the Meet THAT Camper notification. It's that simple, - and you can shut it off at any time. There are more details about Meet THAT Camper on the notification - preferences page. -
- {/if}
From 819d1feb5ce13db8d365f5bfbf272d7a1a3593e2 Mon Sep 17 00:00:00 2001
From: Brett Slaski
You've purchased multiple tickets, and those tickets need to be allocated (assigned) to
someone. The process is easy. All you need to transfer a ticket is the
- profile email address of the person you are transferring the ticket to.
- We've put together the steps
+ profile email address of the person you are transferring
+ the ticket to. We've put together the steps
in this handy guide
for your reference.
@@ -157,6 +157,15 @@
>Allocate Tickets Now
+ Ticket refunds will not be issued on any ticket 30 days before
+ the event or thereafter. Prior to that, a $30.00 (per ticket) processing fee will be applied
+ to each Camper ticket refund and a $10.00 (per ticket) processing fee will be applied to each
+ Geekling and Campmate ticket refund.
+
Say hello to Meet THAT Camper – your weekly chance to connect with a fellow geek before
From cf1c090e4ada62f5f4beb84915ad40a2577af826 Mon Sep 17 00:00:00 2001
From: Brett Slaski
- Transferring is easy, just enter a valid THAT Conference account profile email address and
- click transfer. The page will inform you if the email address is not found. Check with the
- person you are transferring the ticket to for the email address they're using in their profile
- (Note: Their profile email address may be different than their login email address)
+ Transferring is easy, just enter a valid THAT Conference profile email address and click
+ transfer. The page will inform you if the email address is not found. Check with the person
+ you are transferring the ticket to for the email address they're using in their profile.
+
+ (Note: Their profile email address may be different than their login
+ email address)
- All family tickets (Campmate, Geekling, etc.) also need to be assigned to someone. If the
+ All family tickets (Campmate, Geekling, etc.) also should to be assigned to someone. If the
family member isn't old enough to have a THAT account or doesn't wish to have one, then simply
assign the family ticket to the Camper they are coming with.
Ticket Refunds
+ Meet THAT Camper
Family Tickets
Lastly, we're here to help
From 62c8e2b64200ee2e6859a0dd6ee6bc75b67313e8 Mon Sep 17 00:00:00 2001
From: Brett Slaski