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config(old).xml
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config(old).xml
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<?xml version="1.0" encoding="GB2312"?>
<CTI>
<Node NodeId="1" Name="MainMenu1" Description="坐席主菜单" Type="1">
<Content>
<Voice>
<MainVoice Content="坐席登录请按1，坐席退出请按2，拨内线请按#号键，拨外线请按0。" VoicePath=".\Voice\Select1.wav"></MainVoice>
<PlayLimit Content="对不起，您的限播次数已到。" VoicePath=".\Voice\PlayLimit.wav"></PlayLimit>
<ErrorVoice Content="对不起，您的输入有误,请重新输入。" VoicePath=".\Voice\ErrorInput.wav"></ErrorVoice>
</Voice>
<ReplayNum Description="放音循环次数" Value="3"></ReplayNum>
<WaitTime Description="等待时间(秒)" Value="4"></WaitTime>
<NextNode>
<Key Code="1" NodeId="11"></Key>
<Key Code="2" NodeId="12"></Key>
<Key Code="#" NodeId="13"></Key>
<Key Code="0" NodeId="14"></Key>
<Key Code="8" NodeId="23"></Key>
</NextNode>
</Content>
<SubNode>
<Node NodeId="11" Name="Login" Description="坐席人员登录" Type="2">
<Content>
<Voice>
<Input1 Content="请输入用户代码,以#号键结束。" VoicePath=".\Voice\Input1.wav"></Input1>
<Input2 Content="请输入用户密码,以#号键结束。" VoicePath=".\Voice\Input2.wav"></Input2>
<AlreadyLogin Content="已经登录。" VoicePath=".\Voice\AlreadyLogin.wav"></AlreadyLogin>
<LoginSuccess Content="登录成功。" VoicePath=".\Voice\LoginSuccess.wav"></LoginSuccess>
<NoUser Content="用户代码无效。" VoicePath=".\Voice\NoUser.wav"></NoUser>
<WrongPwd Content="密码错误。" VoicePath=".\Voice\WrongPwd.wav"></WrongPwd>
<HintVoice Content="返回上一层请按*号键,退出请挂机" VoicePath=".\Voice\H2.wav"></HintVoice>
<PlayLimit Content="对不起，您的限播次数已到。" VoicePath=".\Voice\PlayLimit.wav"></PlayLimit>
<ErrorVoice Content="对不起，您的输入有误,请重新输入。" VoicePath=".\ErrorInput.wav"></ErrorVoice>
</Voice>
<ReplayNum Description="放音循环次数" Value="3"></ReplayNum>
<WaitTime Description="等待时间(秒)" Value="4"></WaitTime>
<NextNode>
<Key Code="*" NodeId="1" Desp="上一层菜单"></Key>
</NextNode>
</Content>
<SubNode/>
</Node>
<Node NodeId="12" Name="Logout" Description="坐席人员注销" Type="3">
<Content>
<Voice>
<Logout Content="注销成功,请挂机。" VoicePath=".\Voice\Logout.wav"></Logout>
<NotLogin Content="此线尚未登录，请先登录。" VoicePath=".\Voice\H6.wav"></NotLogin>
</Voice>
<NextNode>
</NextNode>
</Content>
<SubNode/>
</Node>
<Node NodeId="13" Name="Inside" Description="坐席拨分机" Type="4">
<Content>
<Voice>
<MainVoice Content="请输入分机号。" VoicePath=".\Voice\Input4.wav"></MainVoice>
<HintVoice Content="返回上一层请按*号键,退出请挂机。" VoicePath=".\Voice\H2.wav"></HintVoice>
<NotLogin Content="此线尚未登录，请先登录。" VoicePath=".\Voice\H6.wav"></NotLogin>
<NoPhoneNum Content="分机号不存在，请重新输入。" VoicePath=".\Voice\NoPhoneNum.wav"></NoPhoneNum>
<Busy Content="分机忙，请稍后再拨。" VoicePath=".\Voice\Busy1.wav"></Busy>
<PlayLimit Content="对不起，您的限播次数已到。" VoicePath=".\Voice\PlayLimit.wav"></PlayLimit>
<ErrorVoice Content="对不起，您的输入有误,请重新输入。" VoicePath=".\ErrorInput.wav"></ErrorVoice>
</Voice>
<ReplayNum Description="放音循环次数" Value="3"></ReplayNum>
<WaitTime Description="等待时间(秒)" Value="4"></WaitTime>
<Extension Description="配置分机对应通道号码">
<Phone PhoneNum="101" ChannelNo="1"></Phone>
<Phone PhoneNum="102" ChannelNo="3"></Phone>
<Phone PhoneNum="103" ChannelNo="5"></Phone>
<Phone PhoneNum="104" ChannelNo="7"></Phone>
</Extension>
<NextNode>
<Key Code="*" NodeId="1" Desp="上一层菜单"></Key>
</NextNode>
</Content>
<SubNode>
</SubNode>
</Node>
<Node NodeId="14" Name="Outside" Description="坐席拨外线" Type="5">
<Content>
<Voice>
<NotLogin Content="此线尚未登录，请先登录。" VoicePath=".\Voice\H6.wav"></NotLogin>
<Busy Content="线路忙，请稍后再拨。" VoicePath=".\Voice\Busy2.wav"/>
<PlayLimit Content="对不起，您的限播次数已到。" VoicePath=".\Voice\PlayLimit.wav"></PlayLimit>
<ErrorVoice Content="对不起，您的输入有误,请重新输入。" VoicePath=".\ErrorInput.wav"></ErrorVoice>
<ConfigError Content="配置文件有错误，请重新配置。" VoicePath=".\Voice\ConfigError.wav"/>
</Voice>
<Extension Description="配置外线通道是否连接外线">
<Channel ChannelNo="0" State="1"/>
<Channel ChannelNo="2" State="0"/>
<Channel ChannelNo="4" State="0"/>
<Channel ChannelNo="6" State="0"/>
</Extension>
<NextNode/>
</Content>
<SubNode/>
</Node>
</SubNode>
</Node>
<Node NodeId="2" Name="MainMenu2" Description="客服主菜单" Type="1">
<Content>
<Voice>
<WelcomeVoice Content="您好，欢迎拨打鹏程物流公司客户服务热线。" VoicePath=".\Voice\Welcome.wav"></WelcomeVoice>
<AdditionVoice Content="我公司将于7月份提供金卡优惠活动，详情请登录www.pengcheng.com。（公司简介、新业务宣传之类，可无。）" VoicePath=".\Voice\A1.wav"></AdditionVoice>
<MainVoice Content="业务咨询请按1，业务查询请按2，转人工服务请按0。" VoicePath=".\Voice\Select2.wav"></MainVoice>
<PlayLimit Content="对不起，您的限播次数已到。" VoicePath=".\Voice\PlayLimit.wav"></PlayLimit>
<ErrorVoice Content="对不起，您的输入有误,请重新输入。" VoicePath=".\Voice\ErrorInput.wav"></ErrorVoice>
</Voice>
<ReplayNum Description="放音循环次数" Value="3"></ReplayNum>
<WaitTime Description="等待时间(秒)" Value="4"></WaitTime>
<NextNode>
<Key Code="1" NodeId="21"></Key>
<Key Code="2" NodeId="22"></Key>
<Key Code="0" NodeId="23"></Key>
</NextNode>
</Content>
<SubNode>
<Node NodeId="21" Name="Consultation" Description="业务咨询主菜单" Type="1">
<Content>
<Voice>
<MainVoice Content="业务1介绍请按1，业务2介绍请按2,业务3介绍请按3..." VoicePath=".\Voice\C0"></MainVoice>
<HintVoice Content="返回上一层请按*号键，退出请挂机。" VoicePath=".\Voice\H2.wav"></HintVoice>
<PlayLimit Content="对不起，您的限播次数已到。" VoicePath=".\Voice\PlayLimit.wav"></PlayLimit>
<ErrorVoice Content="对不起，您的输入有误,请重新输入。" VoicePath=".\Voice\ErrorInput.wav"></ErrorVoice>
</Voice>
<ReplayNum Description="放音循环次数" Value="3"></ReplayNum>
<WaitTime Description="等待时间(秒)" Value="4"></WaitTime>
<NextNode>
<Key Code="1" NodeId="211"></Key>
<Key Code="2" NodeId="212"></Key>
<Key Code="3" NodeId="213"></Key>
<Key Code="*" NodeId="2" Desp="上一层菜单"></Key>
</NextNode>
</Content>
<SubNode>
<Node NodeId="211" name="Consultation" Description="业务咨询1.1" Type="1">
<Content>
<Voice>
<MainVoice Content="业务1.1介绍请按1，业务1.2介绍请按2，业务1.3介绍请按3。" VoicePath=".\Voice\C1"></MainVoice>
<HintVoice Content="返回上一层请按*号键，退出请挂机。" VoicePath=".\Voice\H2.wav"></HintVoice>
<PlayLimit Content="对不起，您的限播次数已到。" VoicePath=".\Voice\PlayLimit.wav"></PlayLimit>
<ErrorVoice Descrption="对不起，您的输入有误,请重新输入。" VoicePath=".\ErrorInput.wav"></ErrorVoice>
</Voice>
<ReplayNum Description="放音循环次数" Value="3"></ReplayNum>
<WaitTime Description="等待时间(秒)" Value="4"></WaitTime>
<NextNode>
<Key Code="1" NodeId="2111"></Key>
<Key Code="2" NodeId="2112"></Key>
<Key Code="3" NodeId="2113"></Key>
<Key Code="*" NodeId="21" Desp="上一层菜单"></Key>
</NextNode>
</Content>
<SubNode>
<Node NodeId="2111" name="Consultation" Description="业务咨询1.1.1" Type="9">
<Content>
<Voice>
<MainVoice Content="业务1.1.1介绍" VoicePath=".\Voice\C11"></MainVoice>
<HintVoice Content="返回上一层请按*号键，返回主菜单请按#号键，重播请按9，退出请挂机。" VoicePath=".\Voice\H1.wav"></HintVoice>
<PlayLimit Content="对不起，您的限播次数已到。" VoicePath=".\Voice\PlayLimit.wav"></PlayLimit>
<ErrorVoice Content="对不起，您的输入有误,请重新输入。" VoicePath=".\Voice\ErrorInput.wav"></ErrorVoice> </Voice>
<ReplayNum Description="放音循环次数" Value="3"></ReplayNum>
<WaitTime Description="等待时间(秒)" Value="4"></WaitTime>
<NextNode>
<Key Code="9" NodeId="2111" Desp="重播"></Key>
<Key Code="*" NodeId="211" Desp="上一层菜单"></Key>
<Key Code="#" NodeId="2" Desp="主菜单"></Key>
</NextNode>
</Content>
<SubNode/>
</Node>
<Node NodeId="2112" name="Consultation" Description="业务咨询1.1.2" Type="9">
<Content>
<Voice>
<MainVoice Content="业务1.1.2介绍" VoicePath=".\Voice\C12"></MainVoice>
<HintVoice Content="返回上一层请按*号键，返回主菜单请按#号键，重播请按9，退出请挂机。" VoicePath=".\Voice\H1.wav"></HintVoice>
<PlayLimit Content="对不起，您的限播次数已到。" VoicePath=".\Voice\PlayLimit.wav"></PlayLimit>
<ErrorVoice Descrption="对不起，您的输入有误,请重新输入。" VoicePath=".\ErrorInput.wav"></ErrorVoice>
</Voice>
<ReplayNum Description="放音循环次数" Value="3"></ReplayNum>
<WaitTime Description="等待时间(秒)" Value="4"></WaitTime>
<NextNode>
<Key Code="9" NodeId="2112" Desp="重播"></Key>
<Key Code="*" NodeId="211" Desp="上一层菜单"></Key>
<Key Code="#" NodeId="2" Desp="主菜单"></Key>
</NextNode>
</Content>
<SubNode/>
</Node>
<Node NodeId="2113" name="Consultation" Description="业务咨询1.1.3" Type="9">
<Content>
<Voice>
<MainVoice Content="业务1.1.3介绍" VoicePath=".\Voice\C13"></MainVoice>
<HintVoice Content="返回上一层请按*号键，返回主菜单请按#号键，重播请按9，退出请挂机。" VoicePath=".\Voice\H1.wav"></HintVoice>
<PlayLimit Content="对不起，您的限播次数已到。" VoicePath=".\Voice\PlayLimit.wav"></PlayLimit>
<ErrorVoice Descrption="对不起，您的输入有误,请重新输入。" VoicePath=".\ErrorInput.wav"></ErrorVoice>
</Voice>
<ReplayNum Description="放音循环次数" Value="3"></ReplayNum>
<WaitTime Description="等待时间(秒)" Value="4"></WaitTime>
<NextNode>
<Key Code="9" NodeId="2113" Desp="重播"></Key>
<Key Code="*" NodeId="211" Desp="上一层菜单"></Key>
<Key Code="#" NodeId="2" Desp="主菜单"></Key>
</NextNode>
</Content>
<SubNode/>
</Node>
</SubNode>
</Node>
<Node NodeId="212" name="Consultation" Description="业务2介绍" Type="1">
<Content>
<Voice>
<MainVoice Content="业务2.1介绍请按1，业务2.2介绍请按2。" VoicePath=".\Voice\C2"></MainVoice>
<HintVoice Content="返回上一层请按*号键，退出请挂机。" VoicePath=".\Voice\H2.wav"></HintVoice>
<PlayLimit Content="对不起，您的限播次数已到。" VoicePath=".\Voice\PlayLimit.wav"></PlayLimit>
<ErrorVoice Descrption="对不起，您的输入有误,请重新输入。" VoicePath=".\ErrorInput.wav"></ErrorVoice>
</Voice>
<ReplayNum Description="放音循环次数" Value="3"></ReplayNum>
<WaitTime Description="等待时间(秒)" Value="4"></WaitTime>
<NextNode>
<Key Code="1" NodeId="2121"></Key>
<Key Code="2" NodeId="2122"></Key>
<Key Code="*" NodeId="21" Desp="上一层菜单"></Key>
</NextNode>
</Content>
<SubNode>
<Node NodeId="2121" name="Consultation" Description="业务咨询2.1.1" Type="9">
<Content>
<Voice>
<MainVoice Content="业务2.1.1介绍" VoicePath=".\Voice\C21"></MainVoice>
<HintVoice Content="返回上一层请按*号键，返回主菜单请按#号键，重播请按9，退出请挂机。" VoicePath=".\Voice\H1.wav"></HintVoice>
<PlayLimit Content="对不起，您的限播次数已到。" VoicePath=".\Voice\PlayLimit.wav"></PlayLimit>
<ErrorVoice Descrption="对不起，您的输入有误,请重新输入。" VoicePath=".\ErrorInput.wav"></ErrorVoice>
</Voice>
<ReplayNum Description="放音循环次数" Value="3"></ReplayNum>
<WaitTime Description="等待时间(秒)" Value="4"></WaitTime>
<NextNode>
<Key Code="9" NodeId="2121" Desp="重播"></Key>
<Key Code="*" NodeId="212" Desp="上一层菜单"></Key>
<Key Code="#" NodeId="2" Desp="主菜单"></Key>
</NextNode>
</Content>
<SubNode/>
</Node>
<Node NodeId="2122" name="Consultation" Description="业务咨询2.1.2" Type="9">
<Content>
<Voice>
<MainVoice Content="业务2.1.2介绍" VoicePath=".\Voice\C22"></MainVoice>
<HintVoice Content="返回上一层请按*号键，返回主菜单请按#号键，重播请按9，退出请挂机。" VoicePath=".\Voice\H1.wav"></HintVoice>
<PlayLimit Content="对不起，您的限播次数已到。" VoicePath=".\Voice\PlayLimit.wav"></PlayLimit>
<ErrorVoice Descrption="对不起，您的输入有误,请重新输入。" VoicePath=".\ErrorInput.wav"></ErrorVoice>
</Voice>
<ReplayNum Description="放音循环次数" Value="3"></ReplayNum>
<WaitTime Description="等待时间(秒)" Value="4"></WaitTime>
<NextNode>
<Key Code="9" NodeId="2122" Desp="重播"></Key>
<Key Code="*" NodeId="212" Desp="上一层菜单"></Key>
<Key Code="#" NodeId="2" Desp="主菜单"></Key>
</NextNode>
</Content>
<SubNode/>
</Node>
</SubNode>
</Node>
<Node NodeId="213" name="Consultation" Description="业务3介绍" Type="9">
<Content>
<Voice>
<MainVoice Content="业务3介绍" VoicePath=".\Voice\C3"></MainVoice>
<HintVoice Content="返回上一层请按*号键，返回主菜单请按#号键，重播请按9，退出请挂机。" VoicePath=".\Voice\H1.wav"></HintVoice>
<PlayLimit Content="对不起，您的限播次数已到。" VoicePath=".\Voice\PlayLimit.wav"></PlayLimit>
<ErrorVoice Descrption="对不起，您的输入有误,请重新输入。" VoicePath=".\ErrorInput.wav"></ErrorVoice>
</Voice>
<ReplayNum Description="放音循环次数" Value="3"></ReplayNum>
<WaitTime Description="等待时间(秒)" Value="4"></WaitTime>
<NextNode>
<Key Code="9" NodeId="213" Desp="重播"></Key>
<Key Code="*" NodeId="21" Desp="上一层菜单"></Key>
<Key Code="#" NodeId="2" Desp="主菜单"></Key>
</NextNode>
</Content>
<SubNode/>
</Node>
</SubNode>
</Node>
<Node NodeId="22" Name="Query" Description="业务查询主菜单" Type="1">
<Content>
<Voice>
<MainVoice Content="现金结算请按1，银行转帐请按2，返回请按*号键。" VoicePath=".\Voice\Select3"></MainVoice>
<HintVoice Content="返回上一层请按*号键，退出请挂机。" VoicePath=".\Voice\H2.wav"></HintVoice>
<PlayLimit Content="对不起，您的限播次数已到。" VoicePath=".\Voice\PlayLimit.wav"></PlayLimit>
<ErrorVoice Content="对不起，您的输入有误,请重新输入。" VoicePath=".\Voice\ErrorInput.wav"></ErrorVoice>
</Voice>
<ReplayNum Description="放音循环次数" Value="3"></ReplayNum>
<WaitTime Description="等待时间(秒)" Value="4"></WaitTime>
<NextNode>
<Key Code="1" NodeId="221"></Key>
<Key Code="2" NodeId="222"></Key>
<Key Code="*" NodeId="2" Desp="上一层菜单"></Key>
</NextNode>
</Content>
<SubNode>
<Node NodeId="221" name="" Description="现金结算" Type="6">
<Content>
<Voice>
<MainVoice Content="请输入运单编号，并以#号键结束。" VoicePath=".\Voice\Input3.wav"></MainVoice>
<Hint1 Content="您的货款" VoicePath=".\Voice\Hint1"></Hint1>
<Hint2 Content="尚未到帐" VoicePath=".\Voice\Hint2"></Hint2>
<Hint3 Content="已到帐" VoicePath=".\Voice\Hint3"></Hint3>
<Hint4 Content="已结算" VoicePath=".\Voice\Hint4"></Hint4>
<Hint5 Content="您的货物已退回" VoicePath=".\Voice\Hint5"></Hint5>
<Thanks Content="谢谢使用，再见" VoicePath=".\Voice\Thanks"></Thanks>
<HintVoice1 Content="返回上一层请按*号键，退出请挂机。" VoicePath=".\Voice\H2.wav"></HintVoice1>
<HintVoice2 Content="返回上一层请按*号键，返回主菜单请按#号键，重播请按9，退出请挂机。" VoicePath=".\Voice\H1.wav"></HintVoice2>
<PlayLimit Content="对不起，您的限播次数已到。" VoicePath=".\Voice\PlayLimit.wav"></PlayLimit>
<ErrorVoice Content="对不起，您的输入有误,请重新输入。" VoicePath=".\Voice\ErrorInput.wav"></ErrorVoice>
</Voice>
<ReplayNum Description="放音循环次数" Value="3"></ReplayNum>
<WaitTime Description="等待时间(秒)" Value="4"></WaitTime>
<NextNode>
<Key0 Code="*" NodeId="22" Desp="上一层菜单,用于输入提示音的重播"></Key0>
<Key Code="9" NodeId="221" Type="0" Desp="重播,Type=0 表示仍在本节点"></Key>
<Key Code="*" NodeId="22" Type="1" Desp="上一层菜单"></Key>
<Key Code="#" NodeId="2" Type="1" Desp="主菜单"></Key>
</NextNode>
</Content>
<SubNode/>
</Node>
<Node NodeId="222" name="" Description="银行转帐" Type="7">
<Content>
<Voice>
<MainVoice Content="请输入运单编号，并以#号键结束。" VoicePath=".\Voice\Input3"></MainVoice>
<Hint1 Content="您的货款" VoicePath=".\Voice\Hint1"></Hint1>
<Hint2 Content="尚未到帐" VoicePath=".\Voice\Hint2"></Hint2>
<Hint3 Content="已到帐" VoicePath=".\Voice\Hint3"></Hint3>
<Hint4 Content="已结算" VoicePath=".\Voice\Hint4"></Hint4>
<Hint5 Content="您的货物已退回" VoicePath=".\Voice\Hint5"></Hint5>
<Thanks Content="谢谢使用，再见" VoicePath=".\Voice\Thanks"></Thanks>
<HintVoice1 Content="返回上一层请按*号键，退出请挂机。" VoicePath=".\Voice\H2.wav"></HintVoice1>
<HintVoice2 Content="返回上一层请按*号键，返回主菜单请按#号键，重播请按9，退出请挂机。" VoicePath=".\Voice\H1.wav"></HintVoice2>
<PlayLimit Content="对不起，您的限播次数已到。" VoicePath=".\Voice\PlayLimit.wav"></PlayLimit>
<ErrorVoice Content="对不起，您的输入有误,请重新输入。" VoicePath=".\Voice\ErrorInput.wav"></ErrorVoice>
</Voice>
<ReplayNum Description="放音循环次数" Value="3"></ReplayNum>
<WaitTime Description="等待时间(秒)" Value="4"></WaitTime>
<NextNode>
<Key0 Code="*" NodeId="22" Desp="上一层菜单，用于输入提示音的重播"></Key0>
<Key Code="9" NodeId="221" Type="0" Desp="重播,Type=0 表示仍在本节点"></Key>
<Key Code="*" NodeId="22" Type="1" Desp="上一层菜单"></Key>
<Key Code="#" NodeId="2" Type="1" Desp="主菜单"></Key>
</NextNode>
</Content>
<SubNode/>
</Node>
</SubNode>
</Node>
<Node NodeId="23" Name="Agent" Description="人工服务" Type="8">
<Content>
<Voice>
<Busy Content="人工座席忙，请稍后再拨。" VoicePath=".\Voice\Busy3.wav"/>
</Voice>
<NextNode/>
</Content>
<SubNode/>
</Node>
</SubNode>
</Node>
</CTI>