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Can't even login for the first time #1443

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kamijoan opened this issue Mar 2, 2024 · 2 comments
Open
1 task done

Can't even login for the first time #1443

kamijoan opened this issue Mar 2, 2024 · 2 comments
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bug A bug or something not working as intended triage Needs triage

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@kamijoan
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kamijoan commented Mar 2, 2024

Update disclaimer

  • Yes, I have checked and my issue is not related to the game updating and plugins not working correctly.

What did you do?

wrote my username, password and clicked on log in.

Platform

Windows

Wine/Proton runner version

No response

Relevant log output

System.AggregateException: One or more errors occurred. ---> System.ComponentModel.Win32Exception: 'CredWrite' call throw an error (Error code: 8)
   at AdysTech.CredentialManager.CredentialManager.SaveCredentials(String target, NetworkCredential credential)
   at XIVLauncher.Accounts.XivAccount.set_Password(String value) in D:\a\FFXIVQuickLauncher\FFXIVQuickLauncher\src\XIVLauncher\Accounts\XivAccount.cs:line 86
   at XIVLauncher.Windows.ViewModel.MainWindowViewModel.PersistAccount(String username, String password) in D:\a\FFXIVQuickLauncher\FFXIVQuickLauncher\src\XIVLauncher\Windows\ViewModel\MainWindowViewModel.cs:line 1202
   at XIVLauncher.Windows.ViewModel.MainWindowViewModel.<Login>d__21.MoveNext() in D:\a\FFXIVQuickLauncher\FFXIVQuickLauncher\src\XIVLauncher\Windows\ViewModel\MainWindowViewModel.cs:line 255
   --- End of inner exception stack trace ---
   at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
   at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
   at XIVLauncher.Windows.ViewModel.MainWindowViewModel.<>c__DisplayClass20_0.<TryLogin>b__1() in D:\a\FFXIVQuickLauncher\FFXIVQuickLauncher\src\XIVLauncher\Windows\ViewModel\MainWindowViewModel.cs:line 146
---> (Inner Exception #0) System.ComponentModel.Win32Exception (0x80004005): 'CredWrite' call throw an error (Error code: 8)
   at AdysTech.CredentialManager.CredentialManager.SaveCredentials(String target, NetworkCredential credential)
   at XIVLauncher.Accounts.XivAccount.set_Password(String value) in D:\a\FFXIVQuickLauncher\FFXIVQuickLauncher\src\XIVLauncher\Accounts\XivAccount.cs:line 86
   at XIVLauncher.Windows.ViewModel.MainWindowViewModel.PersistAccount(String username, String password) in D:\a\FFXIVQuickLauncher\FFXIVQuickLauncher\src\XIVLauncher\Windows\ViewModel\MainWindowViewModel.cs:line 1202
   at XIVLauncher.Windows.ViewModel.MainWindowViewModel.<Login>d__21.MoveNext() in D:\a\FFXIVQuickLauncher\FFXIVQuickLauncher\src\XIVLauncher\Windows\ViewModel\MainWindowViewModel.cs:line 255<---


Version: 6.3.10.0
Git Hash: 6.3.10-0-ge8e22c3
Context: GetLoginFunc/Task
OS: Microsoft Windows NT 6.2.9200.0
64bit? True
DX11? True
Addons Enabled? True
Auto Login Enabled? False
Language: English
LauncherLanguage: English
Game path: F:\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online
@kamijoan kamijoan added bug A bug or something not working as intended triage Needs triage labels Mar 2, 2024
@tommadness
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Windows has a mostly-undocumented limit to the number of credentials stored in Windows Credential Manager. This is where we securely store your username and password. Try clearing out some old unused entries from Windows Credential Manager.

@kamijoan
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kamijoan commented Mar 2, 2024

It seems that was it, thank you.

@KrisSiegel KrisSiegel mentioned this issue Apr 29, 2024
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