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display bug in Reaper #288

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jtn191 opened this issue Sep 18, 2022 · 4 comments
Open

display bug in Reaper #288

jtn191 opened this issue Sep 18, 2022 · 4 comments

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@jtn191
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jtn191 commented Sep 18, 2022

So I am experiencing an issue in Reaper: any time the Chow Tape plugin window is open, none of the Reaper meters or other vst windows update their displays. I don't think this issue was present in the previous version. Thanks for any help.

@jatinchowdhury18
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Thanks for the bug report! Would it be possible to share the diagnostic info from the plugin so we can tell which operating system, plugin format, etc, that you are using when the issue is happening? This information can be copied from the plugin using the "Copy Diagnostic Info" option in the settings menu.

If you're running on Windows, I would recommend trying different options of the OpenGL setting (also in the settings menu). We did have to change the default settings for OpenGL in the latest release, in order to maintain compatibility with some older PCs, and in order to enable the new accessibility features. Unfortunately, the change in default settings seems to cause some poor behaviour when interacting with some hosts (notably Reaper).

@jtn191
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jtn191 commented Sep 19, 2022

Thanks! OpenGL setting fixed it.

@helmanfrow
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So I am experiencing an issue in Reaper: any time the Chow Tape plugin window is open, none of the Reaper meters or other vst windows update their displays. I don't think this issue was present in the previous version. Thanks for any help.

I can confirm the bug.
Here's the diagnostic info from the plugin:
Version: CHOWTapeModel 2.11.0
Commit: 6890a67 on HEAD with JUCE version JUCE v6.1.6
Build: 12 Jul 2022 8:44 on fv-az195-948 with MSVC-19.29.30145.0
System: Windows (Desktop) with Windows 10 (64-bit) on 8 Core, Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz
Plugin Info: VST3 running in Reaper running at sample rate 44.1 kHz with block size 128

@helmanfrow
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Thanks for the bug report! Would it be possible to share the diagnostic info from the plugin so we can tell which operating system, plugin format, etc, that you are using when the issue is happening? This information can be copied from the plugin using the "Copy Diagnostic Info" option in the settings menu.

If you're running on Windows, I would recommend trying different options of the OpenGL setting (also in the settings menu). We did have to change the default settings for OpenGL in the latest release, in order to maintain compatibility with some older PCs, and in order to enable the new accessibility features. Unfortunately, the change in default settings seems to cause some poor behaviour when interacting with some hosts (notably Reaper).

Changing to OpenGL fixed it!

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