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Regarding the Error Of "Clients-Generator" #681

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wei-s-h opened this issue Oct 4, 2021 · 3 comments
Open

Regarding the Error Of "Clients-Generator" #681

wei-s-h opened this issue Oct 4, 2021 · 3 comments

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@wei-s-h
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wei-s-h commented Oct 4, 2021

@kaltura-hooks

I just download the "clients-generator" and have it a try. I ran into a error after compiling this project. I list out the error as following:

image

does anyone have any ideas on it.?? and what is the MASTER_DEVICE_BRAND = @MASTER_DEVICE_BRAND@;
IMPERSONATION_TEST_USER_ID = @IMPERSONATION_TEST_USER_ID@; Thanks


@kaltura-hooks

your question:

Is the issue you're experiencing consistent and across platforms? or does it only happens on certain conditions? please provide as much details as possible.
Ans: I am a new player on Kaltura Product. so I just want to download this project to try how to upload the videos into the Kaltura.

Which Kaltura deployment you're using: Kaltura SaaS, or self-hosted?
Ans: It should be a SaaS. because I apply new account to have it a try today morning.

If self hosted, are you using the RPM or deb install?
Ans: I have no idea.

Thanks

@wei-s-h
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wei-s-h commented Oct 4, 2021

I just want to try how to upload videos from local to Kaltura by using this testing tools.

Thanks

@kaltura-hooks
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Hi @wei-s-h,

Thank for you reporting an issue and helping improve Kaltura!

To get the fastest response time, and help the maintainers review and test your reported issues or suggestions, please ensure that your issue includes the following (please comment with more info if you have not included all this info in your original issue):

  • Is the issue you're experiencing consistent and across platforms? or does it only happens on certain conditions?
    please provide as much details as possible.
  • Which Kaltura deployment you're using: Kaltura SaaS, or self-hosted?
    If self hosted, are you using the RPM or deb install?
  • Packages installed.
    When using RPM, paste the output for:
	# rpm -qa \"kaltura*\"
For deb based systems:
	# dpkg -l \"kaltura-*\"
  • If running a self hosted ENV - provide the MySQL server version used
  • If running a self hosted ENV - is this a single all in 1 server or a cluster?
  • If running a self hosted ENV, while making the problematic request, run:
	# tail -f /opt/kaltura/log/*.log /opt/kaltura/log/batch/*.log | grep -A 1 -B 1 --color \"ERR:\|PHP\|trace\|CRIT\|\[error\]\"

and paste the output.

  • When relevant, provide any screenshots or screen recordings showing the issue you're experiencing.

For general troubleshooting see:
https://github.com/kaltura/platform-install-packages/blob/Jupiter-10.13.0/doc/kaltura-packages-faq.md#troubleshooting-help

If you only have a general question rather than a bug report, please close this issue and post at:
http://forum.kaltura.org

Thank you in advance,

@wei-s-h
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wei-s-h commented Oct 4, 2021

@kaltura-hooks

your question:

Is the issue you're experiencing consistent and across platforms? or does it only happens on certain conditions? please provide as much details as possible.
Ans: I am a new player on Kaltura Product. so I just want to download this project to try how to upload the videos into the Kaltura.

Which Kaltura deployment you're using: Kaltura SaaS, or self-hosted?
Ans: It should be a SaaS. because I apply new account to have it a try today morning.

If self hosted, are you using the RPM or deb install?
Ans: I have no idea.

Thanks

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