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Cloudflare sites cause ---Timeout of 48000ms exceeded #4764

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2 tasks done
WesNz opened this issue May 16, 2024 · 5 comments
Open
2 tasks done

Cloudflare sites cause ---Timeout of 48000ms exceeded #4764

WesNz opened this issue May 16, 2024 · 5 comments
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area:monitor Everything related to monitors help question Further information is requested

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@WesNz
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WesNz commented May 16, 2024 •
edited

⚠️ Please verify that this question has NOT been raised before.

  • I checked and didn't find similar issue

🛡️ Security Policy

📝 Describe your problem

Websites using cloudflare for dns are causing lots of "Timeout of 48000ms exceeded" errors
: Failing: timeout of 48000ms exceeded | Interval: 60 seconds | Type: http | Down Count: 0 | Resend Interval: 0

I have followed the side note ( https://github.com/louislam/uptime-kuma-wiki/blob/master/Cloudflare-Side-Note.md )
Added the IP to Access rules.
Disabled "Browser Integrity Check"

📝 Error Message(s) or Log

No response

🐻 Uptime-Kuma Version

Version: 1.23.13 Frontend Version: 1.23.13

💻 Operating System and Arch

Docker

🌐 Browser

Brave

🖥️ Deployment Environment

  • Runtime:
  • Database: Yes
  • Filesystem used to store the database on:
  • number of monitors:
@WesNz WesNz added the help label May 16, 2024
@WesNz WesNz changed the title Cloudflare sites cause ---Ti meout of 48000ms exceeded Cloudflare sites cause ---Timeout of 48000ms exceeded May 16, 2024
@pieteru771

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@CommanderStorm

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@CommanderStorm
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about the original timeout issue:
Could you try to reproduce this issue via curl and report what the response time is?
https://github.com/louislam/uptime-kuma/wiki/Troubleshooting

Also: is this consistently failing or just intermitently? (in the later case, this is cloudflares problem or networkign schenangans and you should increase the retreies from 0)

@WesNz
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WesNz commented May 17, 2024 •
edited by CommanderStorm

@CommanderStorm

It a basic html site...seems common will websites using cloudflare with dns
Randomly fails often. I increased retires to 5....is that too low?

Down | 2024-05-17 05:25:46 | timeout by AbortSignal (48s)
  • Log 

    2024-05-17T18:48:18+12:00 [MONITOR] WARN: Monitor #6 'Websites': Pending: Child inaccessible | Max retries: 5 | Retry: 0 | Retry Interval: 60 seconds | Type: group
2024-05-17T19:10:28+12:00 [MONITOR] WARN: Monitor #20 'Aspergers.co.nz': Pending: timeout by AbortSignal (48s) | Max retries: 5 | Retry: 1 | Retry Interval: 60 seconds | Type: http
2024-05-17T19:11:19+12:00 [MONITOR] WARN: Monitor #6 'Websites': Pending: Child inaccessible | Max retries: 5 | Retry: 0 | Retry Interval: 60 seconds | Type: group

  • root@uptime:/app# curl https://aspergers.co.nz 

    <HTML>
<HEAD>
<TITLE>Jen Birch - Congratulations! It▒s Asperger Syndrome</TITLE>
<meta name='Keywords' content="Asperger Syndrome, Autistic Spectrum Disorder, Autism, Jen Birch, Congratulations! It▒s Asperger Syndrome, Developmental Disorder, Social impairment, Diagnostic Criteria, book education, New Zealand">
<meta name='Description' content="This website seeks to give basic information on Autistic Spectrum Disorder, with an emphasis on the higher-functioning types of Asperger▒s Syndrome and High-Functioning Autism. Checklists are included. To assist interested persons, I have also written a book on Asperger▒s Syndrome.">

<LINK rel="stylesheet" type="text/css" href="style.css">
<link rel="STYLESHEET" type="text/css" href="cm/cm.css">
<script language="JavaScript1.2" src="cm/coolmenus4.js">
/* Copyright (c) 2001 Thomas Brattli (webmaster@dhtmlcentral.com)
DHTML coolMenus - Get it at coolmenus.dhtmlcentral.com
Version 4.0_beta */
</script>
<STYLE TYPE="text/css">@import url('cm/ns4fix.css');</STYLE>
<script language="Javascript" type="text/javascript" src="site.js"></script>
</HEAD>
<BODY class="home"><script type="text/javascript" language="JavaScript" src="cm/cm.js"></script>
<center>
<div align=center>
<table border="0" cellspacing="0" cellpadding=0 width="760px">
  <tr>
    <td width="100%" class="banner">
        <table border="0" cellspacing="0" cellpadding=0 width="100%">
          <tr>
            <td class="publisher"><A HREF="http://www.jkp.com/" target="_blank"><IMG SRC="images/publisher.gif" ALT="Jessica Kingsley Publishers" BORDER="0" WIDTH="89px" HEIGHT="100px"></A></td>
            <td class="title"><img border="0" src="images/title.gif"></td>
            <td class="pic"><img border="0" src="images/bannerPic.jpg"></td>
          </tr>
        </table>
  </tr>
  <tr>
    <td width="100%" class="navContainer"><!-- nav is here -->&nbsp;</td>
  </tr>
  <tr>
    <td class="content"><p>It is now recognised that autism occurs in a variety of forms, e.g.
High-Functioning Autism and Asperger▒s Syndrome (sometimes called Asperger▒s
Disorder). Autism and related conditions can now be grouped under the term
Autistic Spectrum Disorder (A.S.D.) They are relatively common, with Asperger▒s
Syndrome occurring in one in every 300 persons.</p>
<p>This website seeks to give basic information on Autistic Spectrum Disorder,
with an emphasis on the higher-functioning types of Asperger▒s Syndrome and
High-Functioning Autism. Checklists are included. To assist interested persons,
I have also written a book on Asperger▒s Syndrome, (see book page). </p>
<p>&nbsp;</p>
</td>
  </tr>
  <tr>
    <td class="footer"><p>I can be contacted on Email: <a href="mailto:jenbirch@actrix.gen.nz">
jenbirch@actrix.gen.nz</a> <br>
or by post: Jen Birch, PO Box 17-426, Greenlane, Auckland, New Zealand. <br>
I welcome messages and enquiries.</p>
<p class=links><a href="index.shtml">Home</a> |
<a href="whatIsAsperger.shtml">What is Asperger Syndrome?</a> |
<a href="autismDevDisorder.shtml">Autism is a Developmental Disorder</a> |
<a href="insightAutistic.shtml">Insight into an Autistic Spectrum Disorder</a><br>
<a href="recReadings.shtml">Recommended Readings</a> |
<a href="whereToObtain.shtml">Where to Obtain this Book</a> |
<a href="contact.shtml">Contact Jen</a> | <a href="links.shtml">Links</a></p></td>
  </tr>
</table>
</div>
</center>
</BODY>
</HTML>

  • root@uptime:/app# ping aspergers.co.nz 

    PING aspergers.co.nz (45.77.232.238) 56(84) bytes of data.
64 bytes from 45.77.232.238.vultrusercontent.com (45.77.232.238): icmp_seq=1 ttl=45 time=318 ms
64 bytes from 45.77.232.238.vultrusercontent.com (45.77.232.238): icmp_seq=2 ttl=45 time=320 ms
64 bytes from 45.77.232.238.vultrusercontent.com (45.77.232.238): icmp_seq=3 ttl=45 time=321 ms
64 bytes from 45.77.232.238.vultrusercontent.com (45.77.232.238): icmp_seq=4 ttl=45 time=313 ms
64 bytes from 45.77.232.238.vultrusercontent.com (45.77.232.238): icmp_seq=5 ttl=45 time=322 ms
^C
--- aspergers.co.nz ping statistics ---
6 packets transmitted, 5 received, 16.6667% packet loss, time 5ms
rtt min/avg/max/mdev = 312.758/318.881/322.416/3.534 ms
root@uptime:/app#

@CommanderStorm
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Can't reproduce the issue on demo.kuma.pet
image

I think it might be relateed to either

  • cloudflare dermining that this request should be blocked
  • wrong network configuration

Given that basic curl works, I think it might be the first.
=> Could you report a hunch i have from inside your contianer?

time curl -v https://aspergers.co.nz

=> For Cloudflare could you please double-check that there has not been a typo somewhere by re-copy pasing all fields?

@CommanderStorm CommanderStorm added question Further information is requested area:monitor Everything related to monitors labels May 19, 2024
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@WesNz @CommanderStorm @pieteru771