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[Bug]: Auto logout with and without inactivity - 28.0.5 & 29.0.0 #45132

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4 of 8 tasks
daebak74 opened this issue May 1, 2024 · 4 comments
Open
4 of 8 tasks

[Bug]: Auto logout with and without inactivity - 28.0.5 & 29.0.0 #45132

daebak74 opened this issue May 1, 2024 · 4 comments
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0. Needs triage Pending check for reproducibility or if it fits our roadmap 29-feedback bug feature: authentication

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@daebak74
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daebak74 commented May 1, 2024

⚠️ This issue respects the following points: ⚠️

Bug description

With the latest update from 28.0.4 -> 28.0.5, I encountered the following problem: auto logout after about 30 minutes of inactivity, sometimes even without this pause of non-use. I still have a version in 28.0.4 and I checked the config.php file and it’s identical. On version 28.0.5, I also tried to add the following parameters in config.php but the result does not change:

‘session_lifetime’ => 86400, ‘session_keepalive’ => true, ‘auto_logout’ => false,

Steps to reproduce

  1. Login
  2. Auto logout

Expected behavior

Login
Not auto Logout

Installation method

Community Web installer on a VPS or web space

Nextcloud Server version

28

Operating system

Debian/Ubuntu

PHP engine version

None

Web server

None

Database engine version

None

Is this bug present after an update or on a fresh install?

None

Are you using the Nextcloud Server Encryption module?

None

What user-backends are you using?

  • Default user-backend (database)
  • LDAP/ Active Directory
  • SSO - SAML
  • Other

Configuration report

No response

List of activated Apps

No response

Nextcloud Signing status

No response

Nextcloud Logs

No response

Additional info

No response

@daebak74 daebak74 added 0. Needs triage Pending check for reproducibility or if it fits our roadmap bug labels May 1, 2024
@SystemKeeper
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Please try to apply #45093. it is for 29, but the changes can be done for 28 as well until the backport is done.

@SystemKeeper SystemKeeper changed the title [Bug]: Auto logout with and without inactivity - 28.0.5 [Bug]: Auto logout with and without inactivity - 28.0.5 & 29.0.0 May 1, 2024
@bcutter
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bcutter commented May 6, 2024

Looks like this is the same issue here, isn't it?

https://help.nextcloud.com/t/nextcloud-randomly-logs-out-in-browsers/165107/20

Edit: Seems like #45132 (comment) did the trick. Looking forward to see this patch arrive in 28.0.6.

@heisenbol
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#45093 fixed this for me for 28.0.5

@Karamelmar
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for us #45093 did fix the auto logout error but Nextcloud Office / Collabora Code could not access the files any more, so we had to choose whats more important, NC Office or a reliable Talk App.
A general question:
Does the Maintenance and Release Schedule, in this case for 28.0.6 (2024-05-23) and 29.0.1 (2024-05-23), also apply to critical issues like that or are hotfixes rolled out via the Updater earlier?

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Labels
0. Needs triage Pending check for reproducibility or if it fits our roadmap 29-feedback bug feature: authentication
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