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Unable to install on Mac OS #7425

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traxeon opened this issue May 16, 2024 · 1 comment
Open
1 task done

Unable to install on Mac OS #7425

traxeon opened this issue May 16, 2024 · 1 comment
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B-bug Bug: general classification S-unverified Status: Unverified by maintainer user-issue

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@traxeon
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traxeon commented May 16, 2024

Expected Behavior

After copying insomnia to application folder, verification completes successfully

Actual Behavior

After dragging Insomnia.app to Applications folder, error prompt:
"Insomnia.app" is damaged and can't be opened. You should move it to the Trash.

Reproduction Steps

  1. Download app:
    https://updates.insomnia.rest/downloads/mac/latest?app=com.insomnia.app&source=website
  2. Open installer
  3. Drag to Application folder
  4. Wait for validation bar to complete

Is there an existing issue for this?

Additional Information

I have downloaded the file 5 times and tried 5 times.
Insomnia 9.2.0 universal.
Mac - Apple M1 Max, 64Gb memory, Sonoma 14.4.1

Insomnia Version

9.2.0 universal

What operating system are you using?

macOS

Operating System Version

Sonoma 14.4.1

Installation method

downloaded from website, see above

Last Known Working Insomnia version

No response

@traxeon traxeon added B-bug Bug: general classification S-unverified Status: Unverified by maintainer labels May 16, 2024
@filfreire
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@traxeon can you try to open Insomnia again, and share the contents of the following files ~/Library/Logs/Insomnia/renderer.log and ~/Library/Logs/Insomnia/main.log:

you can do so by running in the terminal:

cat ~/Library/Logs/Insomnia/main.log
cat ~/Library/Logs/Insomnia/renderer.log

Or by going to MacOS Console, and checking the log reports there, finding the renderer.log and the main.log.

image

Also does it work if you rename the the Insomnia App data folder, e.g.

mv ~/Library/Application\ Support/Insomnia ~/Library/Application\ Support/InsomniaBackup

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Labels
B-bug Bug: general classification S-unverified Status: Unverified by maintainer user-issue
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