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Trouble logging in #55

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polip1337 opened this issue Feb 5, 2022 · 1 comment
Open

Trouble logging in #55

polip1337 opened this issue Feb 5, 2022 · 1 comment

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@polip1337
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polip1337 commented Feb 5, 2022

Im getting the following log:
2022-02-05T15:18:49.899998+00:00 app[worker.1]: Fetching new token
2022-02-05T15:18:50.654008+00:00 app[worker.1]: Cannot authorize account: null 500 {
2022-02-05T15:18:50.654029+00:00 app[worker.1]: Code: 'AccountPasswordInvalid',
2022-02-05T15:18:50.654029+00:00 app[worker.1]: Message: 'Publisher account password failed',
2022-02-05T15:18:50.654031+00:00 app[worker.1]: SubCode: '',
2022-02-05T15:18:50.654031+00:00 app[worker.1]: TypeName: 'FaultException'

(...)

2022-02-05T14:56:59.517205+00:00 app[worker.1]: /app/index.js:325
2022-02-05T14:56:59.517206+00:00 app[worker.1]: throw "Too many login failures, check DEXCOM_ACCOUNT_NAME and DEXCOM_PASSWORD";
2022-02-05T14:56:59.517207+00:00 app[worker.1]: ^
2022-02-05T14:56:59.517224+00:00 app[worker.1]: Too many login failures, check DEXCOM_ACCOUNT_NAME and DEXCOM_PASSWORD

We have the G6 app installed and two phones with working Follow apps. Ive used the credentials used for the G6 app, using the credentials i can also login here:
https://clarity.dexcom.eu/

Im 100% positive there is no mistake in credentials provided in config Vars.

Anyone has any ideas?

@tommaso1
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Are U in europe?
In that case try to set BRIDGE_SERVER=EU env variable before launching the whole thing.
It did the trick in my case. I found it here:

else if (bridge && bridge === 'EU') {

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