Does anyone know why the api LoginPublisherAccountByName always return a default session id

[stephanie-miao]

Does anyone know why the api "LoginPublisherAccountByName" always return a default session id --- like this "00000000-0000-0000-0000-000000000000", thx

[chrisgibson41]

I'm getting the same. I'm wondering if dexcom have moved this apps registered id back into a sandbox account?

[stephanie-miao]

I'm getting the same. I'm wondering if dexcom have moved this apps registered id back into a sandbox account?

I figured out the reason, you should use ShareWebServices/Services/General/AuthenticatePublisherAccount with accountName as params to get the account_id first， then use LoginPublisherAccountById to with account_id as param to get the session id. Seems LoginPublisherAccountByNameis no longer avaiable

[chrisgibson41]

Ah nice!

So basically post request - /ShareWebServices/Services/General/AuthenticatePublisherAccount

with the body - {
"accountName": "dexcom-user",
"applicationId": "d89443d2-327c-4a6f-89e5-496bbb0317db",
"password": "dexcom-pass"
}

Weirdly getting an unhelpful 400 response. Is there something im missing?

[stephanie-miao]

Seems your body and the url are the same as mine. However I am using the applicationId as d8665ade-9673-4e27-9ff6-92db4ce13d13, this point is different

[bewest]

@chrisgibson41, @stephanie-miao Thanks for adding notes here. Where are you located? There have been several changes to the Dexcom "cloud" ecosystem over the last 2 years with several more changes coming as G7 rolls out all over the world and eventually. While there are plans at Dexcom for G7 and G6 backwards compatibility as a unified system, the measures we have historically used to access data are unique to G6 and previous versions, including Dexcom Share authentication.

Where are you located, and is G7 active in your region?
Are you using "dependent" accounts for people under 21, 18, 13, or another age of designation in your region?
Have you tried switching to "the other" server?

Thanks for exchanging notes. I hope we can continue to establish consistent and reliable connectivity.