Can't open web page

[hescluke]

Bug Report

Description

Bug Summary:

I followed the commands at the bottom of doc:https://docs.openwebui.com/getting-started/ . The ollama serve can start successfully. When I run “.\start_windows.bat”, the terminal showed informations correctly, but the web page stucked at the beginning page. I can't even find any error logs, because everything from the terminal seems fine.

Environment

windows10
My computer cannot install docker, so I followed the instructions at the doc above. I met the same bug when I installed it on my lwindows, still stucking at the beginning page without any ERROR from the terminal.

node -v: v22.0.0
npm -v: 10.5.1
python -v: Python 3.11.9

Logs and Screenshots

stucked web page

terminal outputs

[elgarty]

Cant you just use Docker?

[hescluke]

Due to some policies, Docker is banned on this computer.

[MichaelFomenko]

you need first compile the code, before you can run it.

[justinh-rahb]

you need first compile the code, before you can run it.

Yes, my guess is the OP forgot the npm run build step.

[hescluke]

I already did "npm run build", but still got this problem. An interesting thing is that, I follow the same steps from your docs on my another windows computer, it run correctly. But on this win, I did the exectly same steps, but the web page just stucked. Both two wins have the same version of node, npm and python. I even tried to copy the "open webui" folder from the normal win to this error win, and run "start_windows.bat", but the web page still got stucked

[hescluke]

All the files in the "open webui" folder are as follows:
`
Mode LastWriteTime Length Name

---

d----- 2024/5/15 15:13 .github
d----- 2024/5/15 15:14 .svelte-kit
d----- 2024/5/15 16:11 backend
d----- 2024/5/15 15:14 build
d----- 2024/5/15 15:13 cypress
d----- 2024/5/15 15:13 docs
d----- 2024/5/15 15:13 kubernetes
d----- 2024/5/15 15:14 node_modules
d----- 2024/5/15 15:13 src
d----- 2024/5/15 15:13 static
-a---- 2024/5/15 15:13 214 .dockerignore
-a---- 2024/5/15 15:13 480 .env
-a---- 2024/5/15 15:13 480 .env.example
-a---- 2024/5/15 15:13 173 .eslintignore
-a---- 2024/5/15 15:13 606 .eslintrc.cjs
-a---- 2024/5/15 15:13 16 .gitattributes
-a---- 2024/5/15 15:13 5612 .gitignore
-a---- 2024/5/15 15:13 20 .npmrc
-a---- 2024/5/15 15:13 212 .prettierignore
-a---- 2024/5/15 15:13 242 .prettierrc
-a---- 2024/5/16 22:57 0 a.txt
-a---- 2024/5/15 15:13 124169 bun.lockb
-a---- 2024/5/15 15:13 1806 Caddyfile.localhost
-a---- 2024/5/15 15:13 22382 CHANGELOG.md
-a---- 2024/5/15 15:13 356 confirm_remove.sh
-a---- 2024/5/15 15:13 143 cypress.config.ts
-a---- 2024/5/15 15:13 5192022 demo.gif
-a---- 2024/5/15 15:13 229 docker-compose.amdgpu.yaml
-a---- 2024/5/15 15:13 148 docker-compose.api.yaml
-a---- 2024/5/15 15:13 110 docker-compose.data.yaml
-a---- 2024/5/15 15:13 280 docker-compose.gpu.yaml
-a---- 2024/5/15 15:13 823 docker-compose.yaml
-a---- 2024/5/15 15:13 5496 Dockerfile
-a---- 2024/5/15 15:13 927 i18next-parser.config.ts
-a---- 2024/5/15 15:13 676 INSTALLATION.md
-a---- 2024/5/15 15:13 1099 LICENSE
-a---- 2024/5/15 15:13 676 Makefile
-a---- 2024/5/15 15:14 268129 package-lock.json
-a---- 2024/5/15 15:13 2149 package.json
-a---- 2024/5/15 15:13 79 postcss.config.js
-a---- 2024/5/15 15:13 16502 README.md
-a---- 2024/5/15 15:13 7442 run-compose.sh
-a---- 2024/5/15 15:13 412 run-ollama-docker.sh
-a---- 2024/5/15 15:13 471 run.sh
-a---- 2024/5/15 15:13 900 svelte.config.js
-a---- 2024/5/15 15:13 754 tailwind.config.js
-a---- 2024/5/15 15:13 2750 TROUBLESHOOTING.md
-a---- 2024/5/15 15:13 549 tsconfig.json
-a---- 2024/5/15 15:13 270 update_ollama_models.sh
-a---- 2024/5/15 15:13 231 vite.config.ts

`

[cattoman1]

im having the same Problem But i did the npm run build step

[hescluke]

Do you have any solution yet?

[cattoman1]

no I also went to ask in the discord i didnt get any answer