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馃悰 Chunk timeout without any error - Whole render gets stuck until timeout. #3883

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sanketkheni01 opened this issue May 18, 2024 · 7 comments 路 Fixed by #3912
Closed

馃悰 Chunk timeout without any error - Whole render gets stuck until timeout. #3883

sanketkheni01 opened this issue May 18, 2024 · 7 comments 路 Fixed by #3912
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@sanketkheni01
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sanketkheni01 commented May 18, 2024 •
edited

We have a long video of more than 1 hr+ when we try to render it on lambda it renders 149 chunks but fails to render the last one. which is btw a random one. for example, the last time we tried it was 96th chunk. we are facing this error often. this is a kind of random error. even rendering the same video with the same input props sometimes works and sometimes it does not.

Bug Report 馃悰

Remotion version: 4.0.150
Env: AWS lambda

Logs from progress (It got stuck after 149 chunks rendered)

image

Logs from CloudWatch

<html>
<body>
<!--StartFragment-->
START RequestId: fef6e313-eb8e-4b5c-956e-5c3d1f251107 Version: $LATEST
--
2024-05-18T05:30:11.079Z	fef6e313-eb8e-4b5c-956e-5c3d1f251107	INFO	method=renderer,renderId=pnwvlja9f5,chunk=96,dumpLogs=false,resolvedProps={     "type": "payload",     "payload": 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2024-05-18T05:30:13.156Z	fef6e313-eb8e-4b5c-956e-5c3d1f251107	INFO	Download progress (https://generate-story-audio.s3.amazonaws.com/video-2489375207.mp4): 294286 bytes, 21.0%
2024-05-18T05:30:13.164Z	fef6e313-eb8e-4b5c-956e-5c3d1f251107	INFO	Download progress (https://generate-story-audio.s3.amazonaws.com/video-2489375207.mp4): 434574 bytes, 31.0%
2024-05-18T05:30:13.169Z	fef6e313-eb8e-4b5c-956e-5c3d1f251107	INFO	Download progress (https://generate-story-audio.s3.amazonaws.com/video-2489375207.mp4): 590222 bytes, 42.1%
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2024-05-18T05:30:13.183Z	fef6e313-eb8e-4b5c-956e-5c3d1f251107	INFO	Download progress (https://generate-story-audio.s3.amazonaws.com/video-2489375207.mp4): 1337262 bytes, 95.4%
2024-05-18T05:30:13.186Z	fef6e313-eb8e-4b5c-956e-5c3d1f251107	INFO	Download progress (https://generate-story-audio.s3.amazonaws.com/video-2489375207.mp4): 1402463 bytes, 100.0%
2024-05-18T05:30:13.186Z	fef6e313-eb8e-4b5c-956e-5c3d1f251107	INFO	Download complete: https://generate-story-audio.s3.amazonaws.com/video-2489375207.mp4
2024-05-18T05:30:13.187Z	fef6e313-eb8e-4b5c-956e-5c3d1f251107	INFO	Download progress (https://generate-story-audio.s3.amazonaws.com/video-2489375207.mp4): 1402463 bytes, 100.0%
2024-05-18T05:30:13.187Z	fef6e313-eb8e-4b5c-956e-5c3d1f251107	INFO	Download complete: https://generate-story-audio.s3.amazonaws.com/video-2489375207.mp4
2024-05-18T05:45:11.084Z fef6e313-eb8e-4b5c-956e-5c3d1f251107 Task timed out after 900.02 seconds
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@sanketkheni01 sanketkheni01 added the bug Something isn't working label May 18, 2024
@sanketkheni01
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@JonnyBurger can you please help with the issue?

@JonnyBurger
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Hi Sanket!

Unfortunately I do not know why this is happening right now, but I am investigating with a customer to figure it out.
Stay tuned for an update..

To confirm the suspicion, you are using OffthreadVideo?

@sanketkheni01
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Yeah I am using offthreadVideo

@sanketkheni01
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Can I use a normal Video tag temporarily to resolve the issue? @JonnyBurger

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@sanketkheni01 Yes - I would also like to get feedback on version 4.0.161 if you are up for testing.

@JonnyBurger JonnyBurger linked a pull request May 22, 2024 that will close this issue
@remotion/renderer: Fix streaming when a response payload is split in the header #3912
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@sanketkheni01
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sanketkheni01 commented May 23, 2024 •
edited

Yeah, I would love to test the new version.

By the way here is the error I am getting when using Video tag

[chrome] shared_image_factory.cc:988: Could not find SharedImageBackingFactory with params: usage: Gles2Read|RasterRead|DisplayRead|Scanout|WebgpuRead, format: R_8, share_between_threads: 0, gmb_type: shared_memory, debug_label: MediaGmbVideoFramePool_Pid:0_Pid:0

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Cool, I am confident in 4.0.162!

Ignore the Video warning, it should not break the render. Ideally revert back to OffthreadVideo.

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