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[BUG] Game won't launch after patching #11

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DJSchaffner opened this issue Mar 26, 2024 · 1 comment
Open

[BUG] Game won't launch after patching #11

DJSchaffner opened this issue Mar 26, 2024 · 1 comment

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@DJSchaffner
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Describe the bug
After finishing the patching process the game will sometimes (most times) not launch. This behaviour was first noticed around decemeber 2023. The splash screen will show up for a moment and disappear after a few seconds. The process will terminate with the splash screen vanishing.

To Reproduce
Steps to reproduce the behavior:

  1. Patch to previous version
  2. Try to launch the game

Expected behavior
Game will launch

Screenshots
If applicable, add screenshots to help explain your problem.

Additional context
As provided in #10 by @lfueracker the windows event log will provide an error similar to this:

Faulting application name: AoE2DE_s.exe, version: 101.102.39418.0, time stamp: 0x65ce0b66
Faulting module name: ntdll.dll, version: 10.0.22621.3235, time stamp: 0xa2c4352c
Exception code: 0xc0000374
Fault offset: 0x000000000010c1a9
Faulting process id: 0x0x38F8
Faulting application start time: 0x0x1DA7BA831A63347
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\AoE2DE\AoE2DE_s.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: c42501cb-2cea-4e22-81ab-f47ee9985d8a
Faulting package full name: 
Faulting package-relative application ID: 

Notice that there seems to be an issue with ntdll.dll or the aoe2 executable. Performing a sfc /scannow did not find any issues with ntdll.dll. So it is likely a problem with the executable itself.

Also see the logs provided by @lfueracker in #10

@DJSchaffner
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My logs are here:
CrashDumps_schaffner.zip

@DJSchaffner DJSchaffner changed the title [BUG] [BUG] Game won't launch after patching Apr 12, 2024
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