Jira package is unable to download and encountered an error message

[romelgilledo]

Describe the bug
Jira package is unable to download and encountered an error message in the link URL below:

URL: https://ginger.amdocs.com/Downloads/Other

Error Message:
The requested URL was rejected. Please consult with your administrator.

Your support ID is: 3967589942995237123

To Reproduce
Steps to reproduce the behavior:
Set Jira Connection Package

For working with Jira you will need to load the relevant Jira zip settings file according to the next steps:

1. Download the relevant Jira settings zip file from Ginger support site.
2. On “ALM Connection Settings” window, click on “Change Server Details” Button.
3. Click on “Replace” button and choose your downloaded zip file.
4. Click on “Get Project Details “
5. Choose your domain and project and save your connection settings.

Expected behavior
The Project details will be loaded

Screenshots

Desktop (please complete the following information):

• OS: Windows 10
• Browser: Chrome
• Ginger Version: 3.9