Unable to perform Scroll/Swipe action in mobile device

[giduturi]

Hi Team,

i was exploring Ginger Mobile Automation, selected Mobile Device Action to perform scroll down/Up action, but unable to perform.

can any one help me how to perform the action.

[ManasiPatil2117]

Could you please elaborate exactly where are you facing issue.

I hope you followed the steps given in below link and successfully connected your mobile device to ginger and able to see your mobile screen in Ginger's emulator-
https://ginger-automation.github.io/Ginger-Web-Help/assets/Ginger_By_Amdocs/Configurations/Agents/Agents_Type_Overview/Mobile_Appium_Agent.htm?rhsearch=appium&rhhlterm=appium%20%E2%80%9Cappium%E2%80%9D

[giduturi]

Hi, i have followed all the steps and able to see the mobile screen on Ginger Emulator.

1. Appium Destop is running
2. Android emulator is running
3. Ginger is Successfully connected

The thing is i have opened app by using Action library -->Mobile device action , app was opened Successfully, but now i need to swipe/scroll to a particular element in the device screen.. how to do this action.

i tried using mobile device action and used the operation Swipe UP/DOWN.

[ManasiPatil2117]

For me it is working...
Please check if other actions like Close App, Open App, Open Device Camera are working or not.
If not then you might have missed something while configuration.
Otherwise, try building new solution or use other mobile device.
I hope that helps.

[giduturi]

Actions like Close App, Open App, Open Device Camera are working fine, but unable to swipe/drag to a particular element.
there are 6 elements in the page, for 5th and 6th elements we need to swipe the screen.but the swipe action was not working.
i have used the mobile action like swipe up/down, swipe by XY but no use.

is there any solution for my issue.