Feature Ideas!

[chadmcmassive]

I love this service and it is very cool and useful to implement.
Here are a few features I would love to see:

Asset/device inventory and assignment to tickets
Clients being able to sign up and sign in to make their own tickets

Thanks!

[potts99]

Yes to both :)

the second one should be ready soon (lol), hopefully this week
First one ive always liked the idea of but would need a bit of planning

[chadmcmassive]

Hey thanks for the quick reply! That's awesome to hear!

[potts99]

Thanks for starting a thread :)

[Grimsons]

LDAP or full AD integration would be usefull 😊

[niraethm]

This would be great, I'd love to have more SSO options available.

[WaldoJoubert-GH]

Love what you are doing with this project but wanna ask, any plans for dark mode maybe, sorry I work mostly at night and the amount of white is a bit to much.

[potts99]

Actively working on dark mode at the moment as I'm the same, just making sure it's nice everywhere before release

[Pac0Lux]

In a world of complexity this is so easy. Love it.

My few suggestions.
Hide Admin Accounts from Assignment Dropdown, Client dropdown when editing existing tickets or ones received by email (Seems it is only available when Creating A ticket), Mail Notifications on Assignment, and MFA (Compliance Issue for some) is about the only thing that I can think for have to haves.

Harder things that would be cool is the LDAP integration suggested and maybe Auto Populating on Fields from incoming emails. You set the requirement for import, and we can adjust our web submission forms.

But this is great, keep it simple and most of all keep having fun.

[LucaLikesCoffee]

Perhaps a quality of life request, but when something is submitted from a text box such as comments, clearing the box for the next comment etc.

This would apply to similar areas such as the text box(s) in ticket creation which as an aside could use some more obvious on page 'Toasts' to highlight that the ticket has been created.

I know this is still early days but honestly this is pretty awesome so far, keep up the good work!