Shipping International To Mexico GetRatesWithShipmentDetails

[abrchaves]

Hello Devs,

I'm having an issue with this API: GetRatesWithShipmentDetails, when I create a shipping to Mexico

I'm calling it like this:

{
"ShipmentId": null,
"Shipment": {
"ValidateAddress": "no_validation",
"CarrierId": "se-2264604",
"ServiceCode": null,
"ExternalOrderId": null,
"Items": null,
"TaxIdentifiers": null,
"ExternalShipmentId": "302594bf-791e-471d-986b-b99345d331ad",
"ShipDate": "2023-07-17T13:43:45Z",
"ShipTo": {
"Name": "TEST MEXICO",
"Phone": "",
"CompanyName": "",
"AddressLine1": "AVE INTERNACIONAL 5702",
"AddressLine2": "",
"AddressLine3": null,
"CityLocality": "SINALOA",
"StateProvince": "",
"PostalCode": "82180",
"CountryCode": "MX",
"AddressResidentialIndicator": "yes"
},
"ShipFrom": null,
"WarehouseId": "se-6555950",
"ReturnTo": null,
"Confirmation": "None",
"Customs": {
"Contents": "Merchandise",
"NonDelivery": "return_to_sender",
"CustomsItems": [
{
"Description": "Vitamins",
"Quantity": 1,
"Value": {
"Currency": "USD",
"Amount": 10.5
},
"HarmonizedTariffCode": "30045099",
"CountryOfOrigin": "US",
"UnitOfMeasure": null,
"Sku": "01778",
"SkuDescription": "Super Selenium Complex, 200 mc "
}
]
},
"AdvancedOptions": null,
"OriginType": 0,
"InsuranceProvider": "None",
"Tags": null,
"OrderSourceCode": "amazon_ca",
"Packages": [
{
"PackageCode": "custom_Box1",
"Weight": {
"Value": 1,
"Unit": "Pound"
},
"Dimensions": null,
"InsuredValue": null,
"LabelMessages": null,
"ExternalPackageId": null
}
],
"Weight": null
},
"RateOptions": {
"CarrierIds": [
"se-2264604"
],
"PackageTypes": [
"package"
],
"ServiceCodes": [
"ups_worldwide_saver"
],
"CalculateTaxAmount": false,
"PreferredCurrency": "USD"
}
}

But when I want to get a label I got the next result:

{
"request_id": "bd64991e-89a5-46a4-b3af-43cf019c4ec0",
"errors": [
{
"error_source": "carrier",
"error_type": "business_rules",
"error_code": "unspecified",
"message": "A shipping carrier error occurred: A package in a Mexico shipment must have a Merchandise Description.",
"carrier_id": "se-2264604",
"carrier_code": "ups",
"carrier_name": "UPS"
}
]
}

I was checking the documentation and I found If want to send a shipping to Mexico I need to set this value on packages field: "content_description"

"packages": [
{
"content_description": "Vitamins",
"package_code": "package",
"weight": {
"value": 0.05,
"unit": "pound"
},
"dimensions": {
"unit": "inch",
"length": 15.0,
"width": 11.0,
"height": 0.25
}
}
]

So my question is: At this moment exists any way to set a value for "content_description"?

Thanks,
Abraham Chaves

[AnneOReilly]

Hello @abrchaves ! Apologies for the issue - due to a regulation in Mexico, they added a new required field for shipping through the country this year that we haven't updated this SDK with yet. We will make a ticket to update this field.

[abrchaves]

Thank you for your insight. Do you have an idea of when this will be available? As it is right now we can't ship to Mexico and is affecting our business. -Thank you