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We are trying to test and implement ShipEngine SDK. We already configured and connected our carriers. We are having problem with some of our Carriers. For example we have Australia Post, Aramex, Star Track, Fedex, DHL, Direct Freight, and TNT however we are only getting a response for a rate return for Aramex and Direct Freight.
"errors": [
{
"error_source": "carrier",
"error_type": "business_rules",
"error_code": "unspecified",
"message": "A shipping carrier error occurred: You do not have permissions to create reseller consignments (Generic, Carrier Error Code: GEN_ERROR). length must be between 0 and 200 (Validation, Carrier Error Code: VAL_DIMENSION_MAX). width must be between 0 and 200 (Validation, Carrier Error Code: VAL_DIMENSION_MAX). height must be between 0 and 200 (Validation, Carrier Error Code: VAL_DIMENSION_MAX). (520, dc94a6f6-3c6b-4db7-91f6-6353fa26e076)",
"carrier_id": "unknown",
"carrier_code": "unknown",
"carrier_name": "unknown"
},
{
"error_source": "carrier",
"error_type": "business_rules",
"error_code": "unspecified",
"message": "A shipping carrier error occurred: There are no valid services available.",
"carrier_id": "se-5497981",
"carrier_code": "fedex",
"carrier_name": "FedEx"
},
{
"error_source": "carrier",
"error_type": "business_rules",
"error_code": "unspecified",
"message": "A shipping carrier error occurred: There are no valid services available.",
"carrier_id": "se-5497981",
"carrier_code": "fedex",
"carrier_name": "FedEx"
},
{
"error_source": "carrier",
"error_type": "business_rules",
"error_code": "unspecified",
"message": "A shipping carrier error occurred: None of the products in your contract are available for the submitted request.",
"carrier_id": "unknown",
"carrier_code": "unknown",
"carrier_name": "unknown"
},
{
"error_source": "carrier",
"error_type": "business_rules",
"error_code": "unspecified",
"message": "A shipping carrier error occurred: No rates are available",
"carrier_id": "unknown",
"carrier_code": "unknown",
"carrier_name": "unknown"
}
]
},```
As you can see that some of the carrier_id is marked unknown which makes difficult for us to determine the exact carriers that are having the issues. It is returning the same response as the REST API End-Point.
The text was updated successfully, but these errors were encountered:
We are trying to test and implement ShipEngine SDK. We already configured and connected our carriers. We are having problem with some of our Carriers. For example we have Australia Post, Aramex, Star Track, Fedex, DHL, Direct Freight, and TNT however we are only getting a response for a rate return for Aramex and Direct Freight.
The text was updated successfully, but these errors were encountered: