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Running Cura 5.7 slicing failed #18951

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tomlogan1 opened this issue Apr 24, 2024 · 6 comments
Open

Running Cura 5.7 slicing failed #18951

tomlogan1 opened this issue Apr 24, 2024 · 6 comments
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Slicing Error 💥 A crash is caused by a model or a user interaction. This needs a differnt troubleshooting approach Status: Duplicate Duplicate of another issue. Type: Bug The code does not produce the intended behavior.

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@tomlogan1
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Cura Version

5.7

Operating System

Windows 11

Printer

Ender 3 Pro 4.2.7 board

Name abnormal settings

no, just moved from 4.13.1 to 5.7

Describe model location

no change

Describe your model

Filament rack

Add your .zip here ⬇️

CE3PRO_Filament_storrage_stl.zip

@tomlogan1 tomlogan1 added Slicing Error 💥 A crash is caused by a model or a user interaction. This needs a differnt troubleshooting approach Status: Triage This ticket requires input from someone of the Cura team Type: Bug The code does not produce the intended behavior. labels Apr 24, 2024
@GregValiant GregValiant added Status: Duplicate Duplicate of another issue. Status: Under Investigation The issue has been confirmed or is assumed to be likely to be a real issue. It's pending discussion. and removed Status: Triage This ticket requires input from someone of the Cura team labels Apr 24, 2024
@GregValiant
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Thanks for the report.
I didn't have any trouble slicing it in Win10 and 5.7.1.
Try right clicking on the Cura desktop icon and select "Run as Administrator" and see if it makes a difference. Let us know.

I'll mark this as a duplicate.

@tomlogan1
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tomlogan1 commented Apr 25, 2024 via email

@GregValiant
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That's not the Run as Admin problem then.
There was a problem with the same thing in 5.6. I know it was worked on but your report sounds like it wasn't completely fixed.
Someone from the Cura team will take a look.

@HellAholic
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Just a passing by comment:
Checked the model, it looks like an issue we're investigating.
Could slice with 0.2 layer height or running as admin in 0.48 layer height (selected originally in the project).
The error shown in the logs for the crash is:
[error] The file %s could not be opened for writing.

@tomlogan1
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tomlogan1 commented Apr 25, 2024 via email

@HellAholic
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HellAholic commented Apr 26, 2024

Quick update, reference to original report: #18835
Found the culprit, should be resolved with CURA-11821

@HellAholic HellAholic added Status: On Backlog The issue / feature has been reproduced and is deemed important enough to be fixed. and removed Status: Under Investigation The issue has been confirmed or is assumed to be likely to be a real issue. It's pending discussion. Status: On Backlog The issue / feature has been reproduced and is deemed important enough to be fixed. labels Apr 26, 2024
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Labels
Slicing Error 💥 A crash is caused by a model or a user interaction. This needs a differnt troubleshooting approach Status: Duplicate Duplicate of another issue. Type: Bug The code does not produce the intended behavior.
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