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Unable to register for Cairis demo #670

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TheComamba opened this issue Oct 30, 2023 · 3 comments
Closed

Unable to register for Cairis demo #670

TheComamba opened this issue Oct 30, 2023 · 3 comments
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cairis website Issues with the CAIRIS website
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@TheComamba
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Expected behaviour

I am able to create a user account.

Actual behaviour

I tried to register on https://demo.cairis.org/register, but encountered a Code 500 internal server error.
I checked if the credentials got transmitted by trying them on https://demo.cairis.org/login, but hitting the login button only reloaded the page.
The Browser console shows the Code 500 Error in the first case, but nothing more.

Steps to reproduce the behaviour

Go to the Websites and try registering or logging in.

Version of CAIRIS

Never got that far. :(

Details of browser or, if applicable, details of the OS used to host CAIRIS

Tested in Microsoft Edge Version 118.0.2088.69 (Official Build) (64-Bit) and Firefox 115.3.1esr (64-bit).

@failys failys self-assigned this Oct 30, 2023
@failys failys added the cairis website Issues with the CAIRIS website label Oct 30, 2023
@failys failys added this to To Do in Misc tasks via automation Oct 30, 2023
@failys
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failys commented Oct 30, 2023

This looks a problem specific to the live demo rather than CAIRIS itself. It's possible to create user accounts on the server itself, but account registration is failing due to problems on the email server used by the live demo. I'm having problems accessing that email server, so it could be a while until this issue is resolved. In the meantime, I suggest you either (i) use the test@test.com account, (ii) contact me directly and I can create an account on the server for you.

@TheComamba
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Thanks a lot, test@test.com is absolutely sufficient to get a first look at the tool.

@failys
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failys commented May 19, 2024

This is an issue with the configuration of CAIRIS re: the live demo, not with CAIRIS per se

@failys failys closed this as completed May 19, 2024
Misc tasks automation moved this from To Do to Done May 19, 2024
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