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Questions on SmartBear community site don't get answered much. #1427

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mattwynne opened this issue Mar 17, 2021 · 1 comment
Open

Questions on SmartBear community site don't get answered much. #1427

mattwynne opened this issue Mar 17, 2021 · 1 comment
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✨ kaizen Continuous improvement initiatives. See https://github.com/orgs/cucumber/projects/9
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✨ Kaizen

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@mattwynne
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We made a decision a while back to move from the old Google Groups email list / forum over to the SmartBear community site.

However we've found that in practice not a lot of our experienced community members are going there to answer questions, so it's not a great environment for people to get help.
@mattwynne mattwynne created this issue from a note in ✨ Kaizen (Problems) Mar 17, 2021
@mattwynne mattwynne added the ✨ kaizen Continuous improvement initiatives. See https://github.com/orgs/cucumber/projects/9 label Mar 17, 2021
@mattwynne
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@declark has shared a video in Slack about their proposed changes to improve the UX of the SmartBear community site:

https://smartbear.wistia.com/medias/h9wmm5w1wb

@mattwynne mattwynne moved this from Problems to Experiment in progress in ✨ Kaizen May 6, 2021
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Labels
✨ kaizen Continuous improvement initiatives. See https://github.com/orgs/cucumber/projects/9
Projects
✨ Kaizen
Status: Experiment / action in progress
✨ Kaizen
Experiment / action in progress
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@mattwynne