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Ticket description and the first follow up both contain the same text in their body #1149

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timthelion opened this issue Dec 3, 2023 · 2 comments
Open

Ticket description and the first follow up both contain the same text in their body #1149

timthelion opened this issue Dec 3, 2023 · 2 comments
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@timthelion
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@timthelion timthelion added the bug Something isn't working or is broken label Dec 3, 2023
@Benbb96
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Benbb96 commented Dec 4, 2023

I believe it was done on purpose to have a clear timeline when was opened the ticket. But I agree, this isn't useful to have twice the same description.

@samsplunks
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I had the same thought when I first tried helpdesk although I understand @Benbb96 for the timeline.

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@timthelion @Benbb96 @samsplunks