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dwyl NPM User #568

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nelsonic opened this issue Jun 26, 2022 · 6 comments
Open

dwyl NPM User #568

nelsonic opened this issue Jun 26, 2022 · 6 comments
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chore a tedious but necessary task often paying technical debt help wanted If you can help make progress with this issue, please comment! priority-2 Second highest priority, should be worked on as soon as the Priority-1 issues are finished T25m Time Estimate 25 Minutes

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@nelsonic
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Tried to reset the password but got the following suuuuuper helpful message:

Screenshot 2022-06-26 at 07 49 14

@nelsonic nelsonic added the chore a tedious but necessary task often paying technical debt label Jun 26, 2022
@nelsonic
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Context my username is https://www.npmjs.com/~nelsonic
But I'm trying to add https://www.npmjs.com/~dwyl as a collaborator
so that other people in the company (and specifically GitHub Actions) can auto-publish our NPM packages.

@nelsonic
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https://www.npmjs.com/support?inquire=account

contact-npm-support

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Hi! trying to reset the password for https://www.npmjs.com/~dwyl but got an error message:
"Sorry, that user does not have an email address, Please contact npm support."

I am the owner of the dwyl.com domain and trademark and a long-time NPM user.
I would like to use the @dwyl user to publish our packages.
and as such need to reset the password.

Could someone in support kindly help add the email address "finance@dwyl.com" to the dwyl NPM user to facilitate this. 

Thanks very much.

detail: https://github.com/dwyl/hq/issues/568

image

Let's see what they reply. 🤞

@nelsonic nelsonic added this to More ToDo ThanCanEver Be Done in Nelson's List via automation Jun 26, 2022
@nelsonic nelsonic self-assigned this Jun 26, 2022
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Related to: dwyl/hapi-error#84

@nelsonic nelsonic moved this from More ToDo ThanCanEver Be Done to In progress in Nelson's List Jun 26, 2022
@nelsonic nelsonic moved this from In progress to Backlog (Prioritized) in Nelson's List Jun 26, 2022
@nelsonic
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nelsonic commented Jul 3, 2022

Got this "Computer Says No" reply from NPM (Now owned by GitHub):

image

image

@nelsonic
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nelsonic commented Jul 3, 2022

Obvs I replied as best I could to help them understand that we have the trademark for the brand "dwyl" and that if someone else is using it for their Org, we need to understand who. 💭

Let's see what they say. ⏳

@nelsonic
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nelsonic commented Aug 8, 2022

No reply. ⏳ 🤦‍♂️
Don't know what else to do for this.
@iteles if you have any bright ideas, please see: https://mail.google.com/mail/u/1/#search/github+support/FMfcgzGpGdlhSSnXfscxgsLGVXWZLmQc Thanks.

@nelsonic nelsonic added help wanted If you can help make progress with this issue, please comment! T25m Time Estimate 25 Minutes priority-2 Second highest priority, should be worked on as soon as the Priority-1 issues are finished labels Aug 8, 2022
@nelsonic nelsonic removed their assignment Aug 8, 2022
@nelsonic nelsonic moved this from Backlog (Prioritized) to More ToDo ThanCanEver Be Done in Nelson's List Aug 8, 2022
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Labels
chore a tedious but necessary task often paying technical debt help wanted If you can help make progress with this issue, please comment! priority-2 Second highest priority, should be worked on as soon as the Priority-1 issues are finished T25m Time Estimate 25 Minutes
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