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Mantid becomes unresponsive if data archive service is unavailable #12520

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martyngigg opened this issue May 1, 2015 · 3 comments
Closed

Mantid becomes unresponsive if data archive service is unavailable #12520

martyngigg opened this issue May 1, 2015 · 3 comments
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Framework Issues and pull requests related to components in the Framework High Priority An issue or pull request that if not addressed is severe enough to postponse a release. Stale This label is automatically applied to issues that are automatically closed by the stale bot

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@martyngigg
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To reproduce:

Start MantidPlot and make sure that the "Search Data Archive" box is ticket in "Manage User Directories" and remove all other paths. Click Load and type SANS2D28584 into the box. While it is trying to find the file click the browse button and select another file. MantidPlot will then become unresponsive.

Anton was also seeing something similar with the SANS interface and understands how to recreate it.
@martyngigg
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This issue was originally trac ticket 11682

@martyngigg martyngigg added High Priority An issue or pull request that if not addressed is severe enough to postponse a release. Framework Issues and pull requests related to components in the Framework labels Jun 3, 2015
@martyngigg martyngigg added this to the Release 3.5 milestone Jun 3, 2015
@mantid-roman mantid-roman mentioned this issue Jun 3, 2015
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@rosswhitfield rosswhitfield reopened this Jun 3, 2015
@NickDraper NickDraper modified the milestones: Release 3.5, Release 3.6 Sep 14, 2015
@NickDraper NickDraper modified the milestones: Release 3.6, Release 3.7 Jan 22, 2016
@mantid-roman mantid-roman removed this from the Release 3.7 milestone May 16, 2016
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stale bot commented Feb 23, 2021

This issue has been automatically marked as stale because it has not had recent activity. It will be closed in 7 days if no further activity occurs. If you feel this is incorrect please comment to keep it alive, with a reason why.

To prevent closure, e.g. for long-term planning issues, add the "Never Stale" label.

@stale stale bot added the Stale This label is automatically applied to issues that are automatically closed by the stale bot label Feb 23, 2021
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stale bot commented Mar 2, 2021

This issue has been closed automatically. If this still affects you please re-open this issue with a comment so we can look into resolving it.

@stale stale bot closed this as completed Mar 2, 2021
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Framework Issues and pull requests related to components in the Framework High Priority An issue or pull request that if not addressed is severe enough to postponse a release. Stale This label is automatically applied to issues that are automatically closed by the stale bot
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Give up data search early when the isis archive service is unavailable. mantidproject/mantid
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@martyngigg @NickDraper @mantid-roman @rosswhitfield