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Error 500 when marking album as wanted #275

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scuffe82 opened this issue Aug 17, 2011 · 40 comments
Closed

Error 500 when marking album as wanted #275

scuffe82 opened this issue Aug 17, 2011 · 40 comments
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@scuffe82
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Whenever i mark an album as wanted i get an error 500 traceback::

500 Internal Server Error

The server encountered an unexpected condition which prevented it from fulfilling the request.

Traceback (most recent call last):
  File "C:\Users\scuffe\Desktop\Headphones\cherrypy\_cprequest.py", line 645, in respond
    response.body = self.handler()
  File "C:\Users\scuffe\Desktop\Headphones\cherrypy\lib\encoding.py", line 188, in __call__
    self.body = self.oldhandler(*args, **kwargs)
  File "C:\Users\scuffe\Desktop\Headphones\cherrypy\_cpdispatch.py", line 29, in __call__
    return self.callable(*self.args, **self.kwargs)
  File "C:\Users\scuffe\Desktop\Headphones\headphones\webserve.py", line 164, in queueAlbum
    searcher.searchNZB(AlbumID, new)
  File "C:\Users\scuffe\Desktop\Headphones\headphones\searcher.py", line 317, in searchNZB
    sizenode = item.getElementsByTagName("report:size")[0].childNodes
IndexError: list index out of range

Here are the last few lines from the log showing the search on newzbin::

17-Aug-2011 17:42:59 - INFO    :: CP Server Thread-11 : Marking album: ff7b68e9-ba2f-4a11-8004-52f1f358856aas wanted...
17-Aug-2011 17:42:59 - INFO    :: CP Server Thread-11 : Searching for [deleted] since it was marked as wanted
17-Aug-2011 17:43:05 - INFO    :: CP Server Thread-11 : Parsing results from <a href="https://www.newzbin.com/search/?feed=rss&u_url_posts_only=0&hauth=1&ps_rb_audio_format=8&category=7&u_post_results_amt=50&retention=&u_nfo_posts_only=0&searchaction=Search&fpn=p&q=[deleted]&u_comment_posts_only=0&u_show_passworded=0">https://www.newzbin.com/</a>

If i open the URL from the search i get a valid list of results. I've marked multiple albums as wanted and get the same result each time. In opening the URL it doesn't matter if there are valid results or is the search comes back blank i keep getting the same index error.

Running Version: 236916b8568523439d238bd9be346faea44c160c

Thanks!

@rembo10
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rembo10 commented Aug 18, 2011

Do you have your newzbin uid and password set?

On Aug 17, 2011, at 4:47 PM, scuffe82 wrote:

Whenever i mark an album as wanted i get an error 500 traceback::

500 Internal Server Error

The server encountered an unexpected condition which prevented it from fulfilling the request.

Traceback (most recent call last):
File "C:\Users\scuffe\Desktop\Headphones\cherrypy_cprequest.py", line 645, in respond
response.body = self.handler()
File "C:\Users\scuffe\Desktop\Headphones\cherrypy\lib\encoding.py", line 188, in call
self.body = self.oldhandler(_args, *_kwargs)
File "C:\Users\scuffe\Desktop\Headphones\cherrypy_cpdispatch.py", line 29, in call
return self.callable(_self.args, *_self.kwargs)
File "C:\Users\scuffe\Desktop\Headphones\headphones\webserve.py", line 164, in queueAlbum
searcher.searchNZB(AlbumID, new)
File "C:\Users\scuffe\Desktop\Headphones\headphones\searcher.py", line 317, in searchNZB
sizenode = item.getElementsByTagName("report:size")[0].childNodes
IndexError: list index out of range

Here are the last few lines from the log showing the search on newzbin::

17-Aug-2011 17:42:59 - INFO :: CP Server Thread-11 : Marking album: ff7b68e9-ba2f-4a11-8004-52f1f358856aas wanted...
17-Aug-2011 17:42:59 - INFO :: CP Server Thread-11 : Searching for Kesha Animal since it was marked as wanted
17-Aug-2011 17:43:05 - INFO :: CP Server Thread-11 : Parsing results from https://www.newzbin.com/

If i open the URL from the search i get a valid list of results. I've marked multiple albums as wanted and get the same result each time. In opening the URL it doesn't matter if there are valid results or is the search comes back blank i keep getting the same index error.

Thanks!

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#275

@scuffe82
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Yes my username and password are set. I'm assuming that by uid you mean username....right?

@rembo10
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rembo10 commented Aug 18, 2011

i don't have a newzbin account so i can't test. sbuser wrote the newzbin code so he'll have to speak on this

On Aug 17, 2011, at 7:09 PM, scuffe82 wrote:

Yes my username and password are set. I'm assuming that by uid you mean username....right?

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#275 (comment)

@sbuser
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sbuser commented Aug 18, 2011

Does the nzb that comes up have "report:size" attributes in it?

@scuffe82
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So if i manually open the URL from above i get a slightly different return URL. The reports page gives me 4 results for this album

Here is the URL that shows up in the logs

https://www.newzbin.com/search/?feed=rss&u_url_posts_only=0&hauth=1&ps_rb_audio_format=8&category=7&u_post_results_amt=50&retention=&u_nfo_posts_only=0&searchaction=Search&fpn=p&q=[deleted]&u_comment_posts_only=0&u_show_passworded=0

Here is the return URL once open it manually and fill in my username/pass when prompted

https://www.newzbin.com/search/?feed=rss&u_url_posts_only=0&hauth=1&ps_rb_audio_format=8&category=7&u_post_results_amt=50&u_nfo_posts_only=0&searchaction=Search&fpn=p&q=Kesha+Animal&u_comment_posts_only=0&u_show_passworded=0

The only variable i see different in the URL is the retention=

I'm not certain what you mean by "Does the nzb that comes up have "report:size" attributes in it?

If i look through the page source for the report i get from manually opening the URL there is a report:size element
`<report:size type="bytes">121870793</report:size>``

For example this report has 4 of them one for each result

@sbuser
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sbuser commented Aug 18, 2011

Sorry, I didn't mean nzb file - I meant xml file. The response from the search. Looks like you're saying it does have report:size attributes.

Newzbin is working fine for me when I try. Please double check your username/password in your settings. It's not a userid or userhash it's the actual username and password that are required in the headphones settings.

If you double check (and then check again please) and it still doesn't work then private message me the search you are trying and I will take a look. The fact that you say it's happening with any album you try with Newzbin makes me pretty sure you have a username/password problem.

@pyrodex
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pyrodex commented Aug 21, 2011

I had this same issue, however I was able to correct by replacing my newzbin email address as the login and instead use the short username. This has corrected the issue for me.

@ventureboy
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I was getting the same error even though using just my short username in the newzbin settings. I also use nzbmatrix so I just unchecked the newzbin box and saved settings. At last now headphones is completing the search on nzbmatrix and sending the results to sabnzd successfully.

I guess something must be borked in the newzbin search code.

@jasonnm
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jasonnm commented Oct 29, 2011

I'm having the same problem, and as @ventureboy mentioned, turning off newzbin stops the error from happening. I've even gone one step further - as a workaround, I disable newzbin, then "want" a bunch of albums and then enable newzbin again.
Bit of a hack, but I've found that nzbmatrix doesn't have everything I'm looking for, and newzbin is better!

@tylersheridan
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Same problem, and I only use Newzbin so I'm unable to download anything.

500 Internal Server Error

The server encountered an unexpected condition which prevented it from fulfilling the request.

Traceback (most recent call last):
File "C:\tempsickbeard\headphones\cherrypy_cprequest.py", line 645, in respond
response.body = self.handler()
File "C:\tempsickbeard\headphones\cherrypy\lib\encoding.py", line 188, in call
self.body = self.oldhandler(_args, *_kwargs)
File "C:\tempsickbeard\headphones\cherrypy_cpdispatch.py", line 29, in call
return self.callable(_self.args, *_self.kwargs)
File "C:\tempsickbeard\headphones\headphones\webserve.py", line 164, in queueAlbum
searcher.searchforalbum(AlbumID, new)
File "C:\tempsickbeard\headphones\headphones\searcher.py", line 65, in searchforalbum
foundNZB = searchNZB(albumid, new)
File "C:\tempsickbeard\headphones\headphones\searcher.py", line 337, in searchNZB
sizenode = item.getElementsByTagName("report:size")[0].childNodes
IndexError: list index out of range
Powered by CherryPy 3.2.0

@tylersheridan
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I'm running Python 272 as well...

@rembo10
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rembo10 commented Nov 13, 2011

So newzbin doesn't work on the first run, but it'll work if you reenable it after the initial search?

I don't have a newzbin account but I want to get this fixed ASAP. If you guys cam help test that would be great

On Nov 13, 2011, at 2:51 AM, tylersheridanreply@reply.github.com wrote:

I'm running Python 272 as well...


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#275 (comment)

@tylersheridan
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Sure, I can help. What do you need from me?

Tyler Sheridan
949-385-0205
On Nov 13, 2011 2:38 AM, "rembo10" <
reply@reply.github.com>
wrote:

So newzbin doesn't work on the first run, but it'll work if you reenable
it after the initial search?

I don't have a newzbin account but I want to get this fixed ASAP. If you
guys cam help test that would be great

On Nov 13, 2011, at 2:51 AM, tylersheridanreply@reply.github.com wrote:

I'm running Python 272 as well...


Reply to this email directly or view it on GitHub:
#275 (comment)


Reply to this email directly or view it on GitHub:
#275 (comment)

@jasonnm
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jasonnm commented Nov 19, 2011

Me too - let me know what I can do.

@brwnj
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brwnj commented Dec 25, 2011

in searcher.py, def getNewzbinURL, print f.read() results in...
<?xml version="1.0" encoding="utf-8" ?> <rss> <item> <title>Feeds Error</title> <comments>http://www.newzbin.com/browse/post//#CommentsPH</comments> <description> <![CDATA[ <strong>Error: Login Required - You need to login to access this feed.</strong> ]]> </description> <pubDate>Sun, 25 Dec 2011 02:33:46 GMT</pubDate> </item> </rss>
which obviously meant a problem with authentication in classes.py, class AuthURLOpener. to get around it, i just included the username and pass in the url (https://username:password@www.yougettheidea.com)

    if headphones.NEWZBIN:
        provider = "newzbin"
        providerurl = "https://www.newzbin.com/"
        authproviderurl = "https://%s:%s@www.newzbin.com" % (headphones.NEWZBIN_UID, headphones.NEWZBIN_PASSWORD)
        if headphones.PREFERRED_QUALITY == 3:
            categories = "7"        #music
            format = "2"             #flac
            maxsize = 10000000000
        elif headphones.PREFERRED_QUALITY:
            categories = "7"        #music
            format = "10"            #mp3+flac
            maxsize = 2000000000
        else:
            categories = "7"        #music
            format = "8"            #mp3
            maxsize = 300000000        

        params = {   
                    "fpn": "p",
                    'u_nfo_posts_only': 0,
                    'u_url_posts_only': 0,
                    'u_comment_posts_only': 0,
                    'u_show_passworded': 0,
                    "searchaction": "Search",
                    #"dl": 1,
                    "category": categories,
                    "retention": headphones.USENET_RETENTION,
                    "ps_rb_audio_format": format,
                    "feed": "rss",
                    "u_post_results_amt": 50,        #this can default to a high number per user
                    "hauth": 1,
                    "q": term
                  }
        searchURL = "%s/search/?%s" % (authproviderurl, urllib.urlencode(params))

in the next release you may also want to add something to catch 'error' titles like:

    if len(items):
        for item in items:
            titlenode = item.getElementsByTagName("title")[0].childNodes
            for node in titlenode:
                title = node.data
            if 'Feeds Error' in title:
                logger.info('Feed Error: Likely unable to log into Newzbin')
                continue

@drzoidberg33
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I am also getting this error when it tries to fetch an album from nzbmatrix:

500 Internal Server Error

The server encountered an unexpected condition which prevented it from fulfilling the request.

Traceback (most recent call last):
File "/home/media/headphones/cherrypy/_cprequest.py", line 645, in respond
response.body = self.handler()
File "/home/media/headphones/cherrypy/lib/encoding.py", line 188, in call
self.body = self.oldhandler(_args, *_kwargs)
File "/home/media/headphones/cherrypy/_cpdispatch.py", line 29, in call
return self.callable(_self.args, *_self.kwargs)
File "/home/media/headphones/headphones/webserve.py", line 165, in queueAlbum
searcher.searchforalbum(AlbumID, new)
File "/home/media/headphones/headphones/searcher.py", line 65, in searchforalbum
foundNZB = searchNZB(albumid, new)
File "/home/media/headphones/headphones/searcher.py", line 434, in searchNZB
sab.sendNZB(nzb)
File "/home/media/headphones/headphones/sab.py", line 89, in sendNZB
f = opener.open(req)
File "/usr/lib/python2.6/urllib2.py", line 389, in open
req = meth(req)
File "/home/media/headphones/lib/MultipartPostHandler.py", line 48, in http_request
boundary, data = MultipartPostHandler.multipart_encode(v_vars, v_files)
File "/home/media/headphones/lib/MultipartPostHandler.py", line 84, in multipart_encode
buffer += '\r\n' + data_in + '\r\n'
UnicodeDecodeError: 'ascii' codec can't decode byte 0xe4 in position 272: ordinal not in range(128)

It finds the album but seems it cannot send it to sabnzbd. I have double checked my urls and API keys, everything checks out.

@brwnj
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brwnj commented Jan 8, 2012

do you get the same error when you try downloading the nzb (rather than sending directly into sab)? double check your sab settings towards the top of the settings list. also, nzbmatrix requires username and api, not a url.

@drzoidberg33
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This is what is in my log entries, if I click the on the best result link it downloads the nzb fine. My sabnzbd settings are correct and double checked.

Timestamp Level Message
2012-01-08 18:36:26 INFO Found best result: xxxxx...xxxxxx - 169.0 MB
2012-01-08 18:36:24 INFO Pre-processing result
2012-01-08 18:36:24 INFO Found xxxxx...xxxxxx. Size: 166.0 MB
2012-01-08 18:36:24 INFO Found xxxxx...xxxxxx. Size: 117.0 MB
2012-01-08 18:36:24 INFO Found xxxxx...xxxxxx. Size: 169.0 MB
2012-01-08 18:36:24 INFO Found xxxxx...xxxxxx. Size: 117.0 MB
2012-01-08 18:36:24 INFO Found xxxxx...xxxxxx. Size: 164.0 MB
2012-01-08 18:36:24 INFO Found xxxxx...xxxxxx. Size: 167.0 MB
2012-01-08 18:36:24 INFO Found xxxxx...xxxxxx. Size: 123.0 MB
2012-01-08 18:36:24 INFO Found xxxxx...xxxxxx. Size: 159.0 MB
2012-01-08 18:36:24 INFO Found xxxxx...xxxxxx. Size: 160.0 MB
2012-01-08 18:36:24 INFO Found xxxxx...xxxxxx. Size: 69.0 MB
2012-01-08 18:36:24 INFO Found xxxxx...xxxxxx. Size: 149.0 MB
2012-01-08 18:36:24 INFO Found xxxxx...xxxxxx. Size: 168.0 MB
2012-01-08 18:36:23 INFO Parsing results from NZBMatrix

@rembo10
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rembo10 commented Jan 8, 2012

Some people were having this issue with nzbs.org, but never with nzbmatrix
til now. I'll take a look at why it's failing.... I know there's a hacky
fix to get the multipartencoder to use utf-8

On Sun, Jan 8, 2012 at 6:32 PM, drzoidberg33 <
reply@reply.github.com

wrote:

This is what is in my log entries, if I click the on the best result link
it downloads the nzb fine. My sabnzbd settings are correct and double
checked.

Timestamp Level Message
2012-01-08 18:36:26 INFO Found best result: xxxxx...xxxxxx - 169.0 MB
2012-01-08 18:36:24 INFO Pre-processing result
2012-01-08 18:36:24 INFO Found xxxxx...xxxxxx. Size: 166.0 MB
2012-01-08 18:36:24 INFO Found xxxxx...xxxxxx. Size: 117.0 MB
2012-01-08 18:36:24 INFO Found xxxxx...xxxxxx. Size: 169.0 MB
2012-01-08 18:36:24 INFO Found xxxxx...xxxxxx. Size: 117.0 MB
2012-01-08 18:36:24 INFO Found xxxxx...xxxxxx. Size: 164.0 MB
2012-01-08 18:36:24 INFO Found xxxxx...xxxxxx. Size: 167.0 MB
2012-01-08 18:36:24 INFO Found xxxxx...xxxxxx. Size: 123.0 MB
2012-01-08 18:36:24 INFO Found xxxxx...xxxxxx. Size: 159.0 MB
2012-01-08 18:36:24 INFO Found xxxxx...xxxxxx. Size: 160.0 MB
2012-01-08 18:36:24 INFO Found xxxxx...xxxxxx. Size: 69.0 MB
2012-01-08 18:36:24 INFO Found xxxxx...xxxxxx. Size: 149.0 MB
2012-01-08 18:36:24 INFO Found xxxxx...xxxxxx. Size: 168.0 MB
2012-01-08 18:36:23 INFO Parsing results from NZBMatrix


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@drzoidberg33
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Thanks rembo10,

I just checked with another artist and it works fine, seems to be a problem specific with this specific artist/album:

2012-01-09 00:09:06 INFO Found best result: Aerosmith...Get.A-Grip - 169.0 MB

Will check a few others and see what happens.

@drzoidberg33
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Ok, there may be an issue on my side when adding a new artist. I am getting this in the log:

Timestamp Level Message
2012-01-09 00:15:24 INFO Updating complete for: Adele
2012-01-09 00:15:23 INFO Unable to get release information for 21 - there may not be any official releases in this release group
2012-01-09 00:15:11 WARNING Attempt to retrieve information from MusicBrainz for release group "e4174758-d333-4a8e-a31f-dd0edd51518e" failed. Sleeping 5 seconds
2012-01-09 00:15:06 INFO Unable to get release information for 19 - there may not be any official releases in this release group
2012-01-09 00:15:03 INFO Now adding/updating: Adele

If I go to the musicbrainz site I can browse the artist fine.

@tripflex
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tripflex commented Apr 1, 2012

NBZMatrix seems to be having RSS issues. I notice I get this problem and upon checking the status it shows issues.

It seems headphones stalls if it doesn't get the data or incomplete from nzbmatrix...just sits at parsing nzbmatrix data.

http://nzbmatrix.info/

@rembo10
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rembo10 commented Apr 2, 2012

The error handling isn't great and I never really got around to cleaning that code up. Probably gonna be on the agenda for today :)

On Apr 2, 2012, at 3:43 AM, Myles McNamarareply@reply.github.com wrote:

NBZMatrix seems to be having RSS issues. I notice I get this problem and upon checking the status it shows issues.

It seems headphones stalls if it doesn't get the data or incomplete from nzbmatrix...just sits at parsing nzbmatrix data.

http://nzbmatrix.info/


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@tripflex
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tripflex commented Apr 2, 2012

Yeah but Python is pretty good at error handling so now that i'm finishing up with my last customer projects I should be able to contribute and help out on this. I have noticed it is pretty buggy but that is to be expected, especially with music and all the problems that can go wrong. I remember seeing your post whenever you started this project and the first thing i thought was well that's going to be interesting because there are SO many variables dealing with music compared to movies and tv shows. Either way you've done a great job so far and anybody who says otherwise obviously knows nothing about developing. Good luck man and thanks for all your hard work so far!

@squaretie
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This only occurred after I set the retention. After fiddling around with it, I discovered if you set the retention to 1, and then do a search, the error does not occur. If you then blank out the retention, it works as expected. Putting in any number seems to kill it eventually.

@skidelo
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skidelo commented Apr 19, 2012

I can verify that I only have this issue with newzbin nzbs. Nzbmatrix works fine.

@rembo10
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rembo10 commented Apr 19, 2012

retention + newzbin? don't have a newzbin acct so haven't tested or run into any problems. hopefully we can debug this soon - it's been open far too long!

@squaretie
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I should have mentioned this in my post, but I ran into the error with NZBMATRIX, not newsbin, and only after I set the retention.

@skidelo
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skidelo commented Apr 20, 2012

so i dug through the code a bit, but i could be completely wrong.

In the getresultNZB function in searcher.py:

The statement: if result[3] == 'newzbin' is returning false even though newzbin is being used. Therefore the wrong urlopen() process is being executed.

@skidelo
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skidelo commented Apr 20, 2012

It doesn't look like result[2] is being populated with an appropriate URL. With nzbmatrix results, I get an actual URL. With newzbin, i just get a number.

@brwnj
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brwnj commented Apr 20, 2012

i found that newzbin fails due to authentication, so i changed the provider url from:

providerurl = "https://www.newzbin2.es/"

to:

providerurl = "https://%s:%s@www.newzbin2.es" % (headphones.NEWZBIN_UID, headphones.NEWZBIN_PASSWORD)

@rembo10
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rembo10 commented Apr 20, 2012

Thanks for looking into this guys! Let's gets this hammered out tomorrow

On Apr 21, 2012, at 2:13 AM, Joe Brownreply@reply.github.com wrote:

i found that newzbin fails due to authentication, so i changed the provider url from:

providerurl = "https://www.newzbin2.es/"

to:

providerurl = "https://%s:%s@www.newzbin2.es" % (headphones.NEWZBIN_UID, headphones.NEWZBIN_PASSWORD)


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@skidelo
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skidelo commented Apr 20, 2012

SOLUTION:

That was not the issue for me. The problem is that when the resultlist is sorted into newlist, the provider information gets dropped.

You need to change:
newlist.append((result[0], result[1], result[2], delta))
to:
newlist.append((result[0], result[1], result[2], result[3], delta))

on lines 404 and 851 of searcher.py

I'm not sure why 'delta' replaced result[3]. I don't really see delta being used anywhere.

@rembo10
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rembo10 commented Apr 21, 2012

Delta gets used on the next line to sort the list (but this only happens if "Target Bitrate" is selected in the config):
nzblist = sorted(newlist, key=lambda title: title[3])

I think your solution works, and I just change the line above to title[4]

God this code is really messy! Nice find though - that's definitely (one of) the issues

@rembo10
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rembo10 commented Apr 21, 2012

Hows the fix working?

@mkniceguy
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Still not working 100% for me. I still get the above error or a few albums.

@rembo10
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rembo10 commented Apr 22, 2012

Yeah I actually just noticed your getting a different error (the ascii error). There's an open issue for that, I might have you guys post your config so I can debug this.

On Apr 22, 2012, at 2:49 AM, mkniceguyreply@reply.github.com wrote:

Still not working 100% for me. I still get the above error or a few albums.


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@skidelo
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skidelo commented Apr 22, 2012

Haven't had any errors yet! As far as code cleanup: It may be good to split up searchers.py and have a separate file for each provider. Look at sick-beard for an example (https://github.com/midgetspy/Sick-Beard/tree/master/sickbeard/providers).

This would be a major overhaul though. Probably something for v2.

@mkniceguy
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Odd thing is, I don't see any unusual ascii char. in the album I'm testing with. http://musicbrainz.org/release-group/64057bd1-ac2c-3a65-94b8-7540037c4a09 and there is nothing in the title or artist (at least that I can see).

rembo10, do you want me to post my config here? Not sure which open issue you might be referring to so if you want me to post there could you link it please? Thanks for all your help!

@rembo10
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rembo10 commented Apr 23, 2012

#359 seems to be dealing with the ascii error. I think we solved this one so if you want to post in that thread I'll take a look and try to debug where it's going wrong

On Apr 23, 2012, at 8:16 PM, mkniceguyreply@reply.github.com wrote:

Odd thing is, I don't see any unusual ascii char. in the album I'm testing with. http://musicbrainz.org/release-group/64057bd1-ac2c-3a65-94b8-7540037c4a09 and there is nothing in the title or artist (at least that I can see).

rembo10, do you want me to post my config here? Not sure which open issue you might be referring to so if you want me to post there could you link it please? Thanks for all your help!


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#275 (comment)

@rembo10 rembo10 closed this as completed Nov 1, 2012
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