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After last Update no more mail reception #558

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MartinLehmann69 opened this issue Apr 18, 2024 · 13 comments
Open

After last Update no more mail reception #558

MartinLehmann69 opened this issue Apr 18, 2024 · 13 comments
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@MartinLehmann69
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MartinLehmann69 commented Apr 18, 2024

After getting the Mozilla Update with the Im-/Exportfunction Thunderbird refuses to receive any mail (without error message - simply don't get any more mails). :(
And this after 20 years of usage without any issue!

@cleidigh
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@MartinLehmann69
Thanks for being a loyal user!
Sorry, this is a serious issue, but confounding as IETNG does no involvement in mail reception.
Can you give some more detail?
OS, TB versions also what errors do you see? Anything in the debug log?
@cleidigh

@MartinLehmann69
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MartinLehmann69 commented Apr 18, 2024 via email

@cleidigh
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Any info on errors or the log?
@cleidigh

@MartinLehmann69
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MartinLehmann69 commented Apr 18, 2024 via email

@cleidigh
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@MartinLehmann69
Thanks, I don't see any screenshot or attachment though.
@cleidigh

@MartinLehmann69
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MartinLehmann69 commented Apr 18, 2024 via email

@MartinLehmann69
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MartinLehmann69 commented Apr 18, 2024 via email

@cleidigh
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@MartinLehmann69
I think there is an issue with email and attachments. You can send to my test account.
test1@kokkini.net
@cleidigh

@cleidigh
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@MartinLehmann69
Got it thanks.
The one conduit error is usually an artifact on shutdown.
What happens if you disable IETNG, does mail reception return? Then reenable and check log.
Do you have other extensions you can disable?
@cleidigh

@MartinLehmann69
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MartinLehmann69 commented Apr 18, 2024 via email

@cleidigh
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@MartinLehmann69
It might be duplication, but can you close Thunderbird, restart and capture the log again?

If you are not receiving mail, do you get any more errors when you send email to yourself?
If you disable IETNG does that email get received?
Do IETNG menu and button functions work?
@cleidigh

@cleidigh cleidigh self-assigned this Apr 18, 2024
@MartinLehmann69
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MartinLehmann69 commented Apr 19, 2024 via email

@cleidigh
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I didn't get the log file, maybe send to test address.
So when you disable IETNG does the email arrive?
@cleidigh

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