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Two Terminal will be opened simutaneously when open WT, one of which is totally transparent while another is an old version CMD terminal. #18831

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BugBubbles opened this issue Apr 24, 2025 · 4 comments
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Issue-Bug It either shouldn't be doing this or needs an investigation. Needs-Attention The core contributors need to come back around and look at this ASAP. Needs-Triage It's a new issue that the core contributor team needs to triage at the next triage meeting

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@BugBubbles
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Windows Terminal version

1.22.2503.14001

Windows build number

Windows 11 24H2 26100.3775

Other Software

No response

Steps to reproduce

Just open "Windows Terminal" in user mode, then there will be two terminal windows on desktop. The one on the bottom is totally transparent and cannot click any botton on it. The other on the front is an old version of Windows CMD terminal. Windows Event Viewer record coresponding ERROR like below:

Log Name: Application
Source: Application
Error Date: 2025/4/24 17:08:52
Event ID: 1000
Task Category: Application
Crash Level: Error
Keyword: User: ************
Computer: **********
Description.

Faulty application name: WindowsTerminal.exe, version: 1.22.2503.14001, timestamp: 0x67d4a8f9
Faulty module name: MSVCR90.dll, version: 9.0.30729.9635, timestamp: 0x6090b7af
Exception Code: 0xc0000005
Error Offset: 0x0000000000019353
Faulty Process ID: 0xBA54
Faulty Application Start Time: 0x1DBB4F87F27FD68
Faulting Application Path: C:\Program Files\WindowsApps\Microsoft.WindowsTerminal_1.22.10731.0_x64__8wekyb3d8bbwe\WindowsTerminal.exe
Faulting ModulePath: C:\WINDOWS\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.9635_none_08e2c157a83ed5da\MSVCR90.dll
Report ID: 14473d03-afcc-45f1-a325-fa6d0223b539
Faulting Package Full Name: Microsoft.WindowsTerminal_1.22.10731.0_x64__8wekyb3d8bbwe
Faulting Package RatiosApplication ID: App individual Event Xml.



1000
0
2
100
0
0x8000000000000000

27849


Application
DESKTOP-******



WindowsTerminal.exe
1.22.2503.14001
67d4a8f9
MSVCR90.dll
9.0.30729.9635
6090b7af
c0000005
0000000000019353
0xba54
0x1dbb4f87f27fd68
C:\Program Files\WindowsApps\Microsoft.WindowsTerminal_1.22.10731.0_x64__8wekyb3d8bbwe\WindowsTerminal.exe
C:\WINDOWS\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.9635_none_08e2c157a83ed5da\MSVCR90.dll
14473d03-afcc-45f1-a325-fa6d0223b539
Microsoft.WindowsTerminal_1.22.10731.0_x64__8wekyb3d8bbwe
App

Expected Behavior

No response

Actual Behavior

The bug state is like below:
Image
However when I use administrator mode to open WT, everything goes ok.

Image

@BugBubbles BugBubbles added Issue-Bug It either shouldn't be doing this or needs an investigation. Needs-Triage It's a new issue that the core contributor team needs to triage at the next triage meeting labels Apr 24, 2025
@BugBubbles
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Several discussion about the same BUG can be browsed from here

@DHowett
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DHowett commented Apr 24, 2025

Faulty module name: MSVCR90.dll, version: 9.0.30729.9635, timestamp: 0x6090b7af

I believe you are using a piece of software called SyncDisk.

SyncDisk is attaching to all applications and in some of them it causes crashes.

@DHowett DHowett added the Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something label Apr 24, 2025
@BugBubbles
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BugBubbles commented Apr 27, 2025

Thanks for your reply! I just check out my softwares however I have not installed this SyncDisk software. When I open WT and check my TaskManager, there is not a SyncDisk program running in backend. Then I try to uninstall a similar software called BaiduSyncDisk and that also does not work. The log is nearly the same as above.

@microsoft-github-policy-service microsoft-github-policy-service bot added Needs-Attention The core contributors need to come back around and look at this ASAP. and removed Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something labels Apr 27, 2025
@BugBubbles
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Thanks! I solve my problem which was really triggered by a SyncDisk program. After removing it from C disk, this problem was gone and I reinstalled it in D disk. Thanks for your patient help!

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Labels
Issue-Bug It either shouldn't be doing this or needs an investigation. Needs-Attention The core contributors need to come back around and look at this ASAP. Needs-Triage It's a new issue that the core contributor team needs to triage at the next triage meeting
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