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Cannot find Base Station V2 Chroma #294

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arubatoor opened this issue Mar 13, 2021 · 3 comments
Closed

Cannot find Base Station V2 Chroma #294

arubatoor opened this issue Mar 13, 2021 · 3 comments

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@arubatoor
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Once i open the app it tells me to select a device to configure. I plug my v2 chroma into my mac and it cant find it. Can anyone help me with this issue?

@dhobi
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dhobi commented Mar 13, 2021

This does not sound right at all as this "Select a device to configure" window should not be visible (if you do not try to start the app twice).
Razer macOS is mainly a "Tray" app, meaning if you start the application you won't have an application in the dock or a window but just the Razer macOS logo in the menu bar at the top right. From there you should be able to select and configure a device.

I hope this helps!

@dhobi
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dhobi commented Mar 13, 2021

I'm thinking about adjusting the text from "Select a device to configure" to something like "Select a device from the menu bar" to make this more clear for future users.

@arubatoor
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Helped a lot!! Thanks so much!

@dhobi dhobi closed this as completed Mar 16, 2021
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