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Stuck on "Select a device to configure" #523

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Kief5555 opened this issue Dec 19, 2021 · 5 comments
Closed

Stuck on "Select a device to configure" #523

Kief5555 opened this issue Dec 19, 2021 · 5 comments

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@Kief5555
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Kief5555 commented Dec 19, 2021

Hi,

I am stuck on "Select a device to configure" Screen.
I tried an older version (0.3.6), still does not work
Edit: Just tried 0.3.0, does not work either. I also reset my NVRAM

macOS Monterey 12.1 (21C52)

Please help
Screen Shot 2021-12-19 at 10 56 23 AM
.

@WrathofthePast
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Continuation of #479

Hey, I tried that already. Didn’t work. I have the Razer Ornate Chroma. And the MSI DS100 Gaming Mouse.

Your mouse won't appear as razer-macos only supports razer devices.

In terms of your keyboard, razer-macos supports the Ornata Chroma (ends in "a," not "e") with product id 0x021e. I checked every keyboard razer-macos supports and none of have a product id of 0x7603. Lastly, the vendor id is not Razer. Your keyboard does not appear to be genuine Razer.

@Kief5555
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Continuation of #479

Hey, I tried that already. Didn’t work. I have the Razer Ornate Chroma. And the MSI DS100 Gaming Mouse.

Your mouse won't appear as razer-macos only supports razer devices.

In terms of your keyboard, razer-macos supports the Ornata Chroma (ends in "a," not "e") with product id 0x021e. I checked every keyboard razer-macos supports and none of have a product id of 0x7603. Lastly, the vendor id is not Razer. Your keyboard does not appear to be genuine Razer.

It has the Razor Logo tho.. (For mouse)

@Kief5555
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Continuation of #479

Hey, I tried that already. Didn’t work. I have the Razer Ornate Chroma. And the MSI DS100 Gaming Mouse.

Your mouse won't appear as razer-macos only supports razer devices.

In terms of your keyboard, razer-macos supports the Ornata Chroma (ends in "a," not "e") with product id 0x021e. I checked every keyboard razer-macos supports and none of have a product id of 0x7603. Lastly, the vendor id is not Razer. Your keyboard does not appear to be genuine Razer.

Are you able to add it? (Keyboard?, Possibly mouse?)

@WrathofthePast
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Continuation of #479

Hey, I tried that already. Didn’t work. I have the Razer Ornate Chroma. And the MSI DS100 Gaming Mouse.

Your mouse won't appear as razer-macos only supports razer devices.
In terms of your keyboard, razer-macos supports the Ornata Chroma (ends in "a," not "e") with product id 0x021e. I checked every keyboard razer-macos supports and none of have a product id of 0x7603. Lastly, the vendor id is not Razer. Your keyboard does not appear to be genuine Razer.

It has the Razor Logo tho.. (For mouse)

It's supposed to have a completely different logo on it (see pics below). MSI is a different brand from Razer. If it has the Razer logo & is advertised as MSI, it's clearly a knockoff.

Continuation of #479

Hey, I tried that already. Didn’t work. I have the Razer Ornate Chroma. And the MSI DS100 Gaming Mouse.

Your mouse won't appear as razer-macos only supports razer devices.
In terms of your keyboard, razer-macos supports the Ornata Chroma (ends in "a," not "e") with product id 0x021e. I checked every keyboard razer-macos supports and none of have a product id of 0x7603. Lastly, the vendor id is not Razer. Your keyboard does not appear to be genuine Razer.

Are you able to add it? (Keyboard?, Possibly mouse?)

No for the mouse, but maybe for the keyboard. Send a picture of the keyboard, it's possible that it could use the same drivers.
image
image

@Kief5555
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Oh, I just realized, because the keyboard given to me I didn't realize it was a MSI keyboard. Sorry for wasting your time. Do you know any MSI Software that is on mac?

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