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"Login failed, it appears you are offline." on first startup when logging in #17

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mydoghasfleas opened this issue Aug 29, 2023 · 1 comment

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@mydoghasfleas
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I just installed Komodo and on first startup, it requires me to log in.

When entering my user and password, I get the message shown below ("Login failed, it appears you are offline.").

image

The log under C:\Users\<user>\AppData\Local\ActiveState\KomodoIDE\12.0\pystderr.log shows:

The certificate is not trusted because the issuer certificate is unknown.

I am behind a corporate firewall & proxy with a corporate root CA certificate.

I am including pystderr.log here (with sensitive information stripped out):

pystderr.log

@th3coop
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th3coop commented Sep 1, 2023

Closing in favour of #4

@th3coop th3coop closed this as completed Sep 1, 2023
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